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Grand Jatra Hotel Balikpapan

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259 Reviews from our TripAdvisor Community

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Showing 141: English reviews
Genoa
Level Contributor
99 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 1 week ago via mobile

Grand Jatra is close to a mall full of shops and restaurants and not far from The airport. The rooms are large enough, at Bellagio tasty lunch and dinner, breakfast various possibilities. You can find a good gym open to external people, in the new Spa professional therapist.the unique problem is the music played aside the hotel from 7 pm... More 

Helpful?
Thank GenoaFabius
jatrahotelbpp, GENERAL MANAGER at Grand Jatra Hotel Balikpapan, responded to this review

Dear GenoaFabius, Warmest Greetings from Grand Jatra Hotel Balikpapan.. Thank you for taking your time to provide us feedback of your recent stay at Grand Jatra Hotel Balikpapan. It is a pleasure to receive your positive comments. Once again, thank you so much and we look forward to have your next reservation in our property. Best Regards, Widya Wiryawan General... More 

Jakarta, Indonesia
Level Contributor
26 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 4 weeks ago

If you're looking for a convenient location downtown, I guess this hotel is a good choice. It is easy to reach with 2 big malls close by. Lots of food selection as well as supermarket as well as other stores and cinema

Review collected in partnership with this hotel

Helpful?
Thank Weanny
jatrahotelbpp, GENERAL MANAGER at Grand Jatra Hotel Balikpapan, responded to this review

Dear Weanny, Warmest Greetings from Grand Jatra Hotel Balikpapan.. Thank you for taking your time to provide us feedback of your recent stay at Grand Jatra Hotel Balikpapan. It is a pleasure to receive your positive comments on our location. Once again, thank you so much and we look forward to have your next reservation in our property. Best Regards,... More 

Samarinda, Indonesia
Level Contributor
7 reviews
Reviewed 4 weeks ago

Best breakfast, quite room, right next to the mall, we love the decoration, fast response from the staff, unfortunatelly the bed is only queen size bed. We'd expect a larger bed because my husband is big enough.

Review collected in partnership with this hotel

Helpful?
Thank cibilicious
jatrahotelbpp, GENERAL MANAGER at Grand Jatra Hotel Balikpapan, responded to this review

Dear cibilicious, Warmest Greetings from Grand Jatra Hotel Balikpapan.. Thank you for taking your time to provide us feedback of your recent stay at Grand Jatra Hotel Balikpapan. It's a pleasure to serve you during your stay and we wish you have a memorable stay with us. We are so happy and great to read very positive comments from you... More 

Ouarzazate, Morocco
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 weeks ago

Spacious and generally clean. Deluxe room 42sqm! But how can you consider yourself as a 5-star hotel when first of all, the furnitures used are of genuinely cheap quality. The sofa was so flimsy that we actually had sofa-sickness just by sitting on it!!! Then the towels are not even white, slightly stained and so overused that they dont absorb... More 

Helpful?
Thank fruitninja
jatrahotelbpp, GENERAL MANAGER at Grand Jatra Hotel Balikpapan, responded to this review

Dear fruitninja, Warmest Greetings from Grand Jatra Hotel Balikpapan.. Thank you for taking your time to provide us feedback of your recent stay at Grand Jatra Hotel Balikpapan. We have noted of your feedback regarding the furniture, towel, bathroom smeels of smoke, room service and also for the breakfast menu. We apologize for the unsatisfactory service. As for your information... More 

Travellers are raving about these Balikpapan hotels

Samarinda, Indonesia
1 review
Reviewed 28 October 2016

I felt comfort and more addicted to doing something special with my couple. All side of these rooms are clean and wifi connected with full speed. Main course and all of foods was served with delicious.

Review collected in partnership with this hotel

Helpful?
Thank clelishen
jatrahotelbpp, GENERAL MANAGER at Grand Jatra Hotel Balikpapan, responded to this review

Dear clelishen, Warmest Greetings from Grand Jatra Hotel Balikpapan.. Thank you for taking your time to provide us feedback of your recent stay at Grand Jatra Hotel Balikpapan. It's a pleasure to serve you during your stay and we wish you have a memorable stay with us. We are so happy and great to read very positive comments from you... More 

Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 27 October 2016 via mobile

This it not my first time stay here for my family weekend. Grand Jatra Hotel is very nice hotel deserve for 5 stars* hotel. Everything was good, clean, staff was very helpful and professional. It is beautiful the lobby, the Bellagio Restaurant (breakfast area), the rooftop, the poolside, room was clean and spacious, Love all the details. Food was good... More 

Helpful?
Thank nuries s
jatrahotelbpp, GENERAL MANAGER at Grand Jatra Hotel Balikpapan, responded to this review

Dear nuries s, Warmest Greetings from Grand Jatra Hotel Balikpapan.. Thank you for taking your time to provide us feedback of your recent stay at Grand Jatra Hotel Balikpapan. It's a pleasure to serve you during your stay and we wish you have a memorable stay with us. We are so happy and great to read very positive comments from... More 

Brisbane, Australia
Level Contributor
166 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed 24 October 2016 via mobile

Its my second time at this hotel and again I wasnt disappointed. The hotel is a cool and quiet oasis away from the hustle and bustle of the surrounding city. The staff are efficient and respectful, the decor comfortable and welcoming and the rooms are large and functional. The roof top pool and gym/spa are a highlight. The breakfast was... More 

Helpful?
Thank nicklamport
jatrahotelbpp, GENERAL MANAGER at Grand Jatra Hotel Balikpapan, responded to this review

Dear nicklamport, Warmest Greetings from Grand Jatra Hotel Balikpapan.. Thank you for stayed at Grand Jatra Hotel Balikpapan. We are delighted that your overall experience was a comfortable and positive one. We have noted of your review regarding varians of breakfast. Sure, your feedback will certainly assist us in further upgrading our guest facilities & services. And as for your... More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 9 October 2016 via mobile

We left my hotel and prefer to Jatra, we paid the same price in other hotel but we had really better stayed in here. Good facilities and service, big room, nice restaurant, beautiful pool and cozy bar. We just meet good and respectful people here (as we've been to other hotel, we got problem cause my husband foreigner and people... More 

Helpful?
Thank Putri P
jatrahotelbpp, GENERAL MANAGER at Grand Jatra Hotel Balikpapan, responded to this review

Dear Putri P, Warmest Greetings from Grand Jatra Hotel Balikpapan.. Thank you for taking your time to provide us feedback of your recent stay at Grand Jatra Hotel Balikpapan. It's a pleasure to serve you during your stay and we wish you have a memorable stay with us. We are so happy and great to read very positive comments from... More 

Bandung, Indonesia
Level Contributor
49 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 1 October 2016 via mobile

The advantages of this hotel is located in Balikpapan superblock area. There are many restaurants in the mall. But in contrast to similar hotels in other cities such as Yogyakarta, Bandung, Jakarta, stay at Grand Jatra more like a mall than an overnight stay overnight in the hotel near the mall. The main reason is a small entrance embedded in... More 

Helpful?
Thank Abeng_Sulistyo
jatrahotelbpp, GENERAL MANAGER at Grand Jatra Hotel Balikpapan, responded to this review

Dear Abeng_Sulistyo, Warmest Greetings from Grand Jatra Hotel Balikpapan.. Thank you for stayed at Grand Jatra Hotel Balikpapan. We are delighted that your overall experience was a comfortable and positive one. We have noted of your review regarding the small Television. Sure, your feedback will certainly assist us in further upgrading our guest facilities & services. Once again, thank you... More 

1 review
Reviewed 21 September 2016 via mobile

Staying here again, just 10 minutes from airport, easy access to the mall. All the facilities seems really good maintained. The room clean and tidy, various and delicious breakfast, also helpfull staff is the main reason to staying here.

Helpful?
Thank Joseph H
jatrahotelbpp, GENERAL MANAGER at Grand Jatra Hotel Balikpapan, responded to this review

Dear Joseph H, Warmest Greetings from Grand Jatra Hotel Balikpapan.. Thank you for taking your time to provide us feedback of your recent stay at Grand Jatra Hotel Balikpapan. It is a pleasure to receive your positive comments on our location, services and facilities. Once again, thank you so much and we look forward to have your next reservation in... More 

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Grand Jatra Hotel Balikpapan

Address: Jln. Jendral Sudirman no. 47 | Balikpapan Superblock, Balikpapan 76112, Indonesia
Region: Indonesia > Kalimantan > East Kalimantan > Balikpapan
Price Range: $84 - $114 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Jatra Hotel Balikpapan 4*
Number of rooms: 215
Reservation Options:
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Hotel Style:
#1 Spa Hotel in Balikpapan
#2 Luxury Hotel in Balikpapan
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Questions & Answers

Here's what travellers have asked, with answers from Grand Jatra Hotel Balikpapan staff and other travellers.
2 questions
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New Mexico
3 months ago
New Mexico
3 months ago

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Questions? Get answers from Grand Jatra Hotel Balikpapan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Deluxe Double Room”
 of 5 bubbles clelishen, 27 Oct 2016 | Read review
“Deluxe non smoking”
 of 5 bubbles Okamah, 18 Jun 2016 | Read review
“Lower/mid floors better - upper story rooms have noise from ball rooms etc.”
 of 5 bubbles TanjungBaraDiver, 6 Jun 2016 | Read review
“Remember to specify non-smoking floor when you ask for a room.”
 of 5 bubbles Asimofee, 21 May 2016 | Read review
“Room far away from the cafe under the hotel (beer garden)”
 of 5 bubbles dwee3788, 12 May 2016 | Read review
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