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Grand Jatra Hotel Balikpapan

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Jl. Jenderal Sudirman no. 47 Balikpapan Superblock, Balikpapan 76112 Indonesia
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (366)
Dining (34)
Pool & Beach (23)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 10/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 10/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#5 of 113 hotels in Balikpapan
Location
Cleanliness
Service
Value

Finding an ideal luxury hotel in Balikpapan does not have to be difficult. Welcome to Grand Jatra Hotel Balikpapan, a nice option for travellers like you.

Free wifi is offered to guests, and rooms at Grand Jatra Hotel Balikpapan offer a flat screen TV, a minibar, and air conditioning.

During your stay, take advantage of some of the amenities offered, including a concierge and room service. Guests of Grand Jatra Hotel Balikpapan are also welcome to enjoy a pool and free breakfast, located on site. For travellers arriving by car, free parking is available.

Close to Mahavihara Buddhamanggala (0.9 mi), a popular Balikpapan landmark, Grand Jatra Hotel Balikpapan is a great destination for tourists.

During your visit, be sure to check out one of Balikpapan's popular crab restaurants such as Kepiting Kenari, Dandito, and Ocean's, all a short distance from Grand Jatra Hotel Balikpapan.

During your visit, be sure to check out Monumen Perjuangan Rakyat - MONPERA (0.4 mi), which is a popular attraction within walking distance of the hotel.

Grand Jatra Hotel Balikpapan puts the best of Balikpapan at your fingertips, making your stay both relaxing and enjoyable.

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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Airport transportation
Business Centre with Internet Access
Conference facilities
Wifi
Rooftop pool
Outdoor pool
Bar / lounge
Restaurant
Breakfast buffet
Rooftop bar
Shuttle bus service
Banquet room
Meeting rooms
Spa
Baggage storage
Concierge
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Safe
Minibar
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Charming
Languages Spoken
Indonesian
409Reviews3Q+A54Room tips
Traveller rating
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Popular mentions
can99 wrote a review 10 Oct
Naples, Florida194 contributions133 helpful votes
+1
This place is a real dump these days..after covid lockdown ended last year and earlier this year 2021.. this place was pretty clean ..but now it's a dump..with dirty rooms.. filthy Aircon filters and stained bedsheets. Housekeeping in this place is really the worst with no quality control. I am staying in a junior suite also..which you think would be better..but no.
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Date of stay: October 2021Trip type: Travelled on business
Room Tip: Don't stay here if you want a clean decent room
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Jason Excell wrote a review Sep 2021
1 contribution
I have stayed in lots of hotels in Balikpapan. Different people have different preferences for hotels but, I recommend staying at this luxury hotel, Grand Jatra Hotel. I had never seen a five-star hotel as good as this in Balikpapan. Our stay at Grand Jatra Hotel Balikpapan was outstanding, we stayed on the sixth floor and the views above there were splendid. The parking area is spacious since it was next to the mall. The service of the hotel, which was excellent. The hotel staff was very welcoming and friendly, I had a wonderful experience at the hotel. Every staff member I encountered, from the check-in to the cleaning staff were delightful, impatient, and sincere to help me. Before I tell my little sister that the breakfast was already closed, she had run out the door. So we decided to eat at the mall. The location of the hotel is perfect, which is next to the mall. Because of that perfect location, We can easily go for food, shopping, etc. Overall it is a good hotel, but there is something that needs to be improved, for example, the WIFI connection and sometimes there are no soaps and towels.
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Date of stay: May 2021
Value
Cleanliness
Service
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Edward T wrote a review Mar 2020
Dumai, Indonesia13 contributions7 helpful votes
One of the 5-stars hotel in Balikpapan City. Location is very strategic, the room is very big, cleanliness is good, receptionist and other staffs were very friendly. Some corporates have a discounted price with dinner/laundry packages. Things that should be improved: - Wi-Fi (the WiFi is so unstable) - Breakfast/Food, i have tasted better food in a 3 stars hotel to be honest. - Laundry Bag isn't free (well this is the first hotel that i stay, which the guests have to pay for bringing out the laundry bag!)
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Date of stay: March 2020Trip type: Travelled on business
1 Helpful vote
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Response from Widya Wiryawan, Manajer Umum at Grand Jatra Hotel Balikpapan
Responded 17 Mar 2020
Dear edwardtaufan, Warmest Greetings from Grand Jatra Hotel Balikpapan.. Thank you for taking your time to provide us feedback of your recent stay at Grand Jatra Hotel Balikpapan. We have noted of your feedback regarding to Wi-Fi connection, we apologize for the unsatisfactory service. We will discuss with IT department to review the user setup and all Wi-Fi Hardware. Also regarding the breakfast food taste we will improve and review the food taste. Sure, your feedback will assist us in further upgrading our guest facilities & services. Despite your less than perfect stay, I hope to able welcome you back to Grand Jatra Hotel Balikpapan sometime in the near future. Best Regards, Widya Wiryawan General Manager
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Thair A wrote a review Feb 2020
Dubai, United Arab Emirates49 contributions57 helpful votes
Not recommended , old furniture , Less cleanliness, Bugs every where can see on tea & coffee tables also on walls there are Bugs marked killed i show Bugs photos and video to hotel reception staff. Breakfast should improve better , No soap in bathroom when asked service room and reception they informed that dont have soap in hotel , Bad quality of Shampoo after used Shampoo my head become white and dry . Bed not comfortable. Big room.
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Date of stay: January 2020
Location
Cleanliness
Service
Trip type: Travelled on business
Room Tip: Not recommended , old furniture , Less cleanliness, Bugs every where can see on tea & coffee...
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2 Helpful votes
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Response from Widya Wiryawan, Manajer Umum at Grand Jatra Hotel Balikpapan
Responded 3 Mar 2020
Dear Thair660 Warmest Greetings from Grand Jatra Hotel Balikpapan.. Thank you for taking your time to provide us feedback of your recent stay at Grand Jatra Hotel Balikpapan. We have noted of your feedback regarding furniture,cleanliness,no soap and Bugs. Currently we not provide bath soap caused of environmental friendly, but we provide liquid soap, it can be request by additional. We do apologize for the unsatisfactory services. Your feedback will certainly assist us to improve our service standards. Sure, your feedback will assist us in further upgrading our guest facilities & services. Despite your less than perfect stay, I hope to able welcome you back to Grand Jatra Hotel Balikpapan sometime in the near future. Best Regards, Widya Wiryawan General Manager
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Tony M wrote a review Feb 2020
Jakarta, Indonesia572 contributions34 helpful votes
This is a nice property with good facilities and large rooms. Claims to be 5 star, but closer to 4. On the whole service is good, but in our group,one room had no towels and 2 rooms had no soap - so could improve a little.
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Date of stay: February 2020Trip type: Travelled on business
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Response from Widya Wiryawan, Manajer Umum at Grand Jatra Hotel Balikpapan
Responded 24 Feb 2020
Dear TMenzies, Warmest Greetings from Grand Jatra Hotel Balikpapan.. Thank you for taking your time to provide us feedback of your recent stay at Grand Jatra Hotel Balikpapan. We have noted of your feedback regarding member of your group one room had no towels and two rooms had no soap. We do apologize for the unsatisfactory services. Your feedback will certainly assist us to improve our service standards. Sure, your feedback will assist us in further upgrading our guest facilities & services. Despite your less than perfect stay, I hope to able welcome you back to Grand Jatra Hotel Balikpapan sometime in the near future. Best Regards, Widya Wiryawan General Manager
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PRICE RANGE
US$51 - US$86 (Based on Average Rates for a Standard Room)
LOCATION
IndonesiaKalimantanEast KalimantanBalikpapan
NUMBER OF ROOMS
215
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Frequently Asked Questions about Grand Jatra Hotel Balikpapan
Which popular attractions are close to Grand Jatra Hotel Balikpapan?
Nearby attractions include E-Walk Balikpapan Superblock (0.05 km), Benua Patra Beach (0.7 km), and Monumen Perjuangan Rakyat - MONPERA (0.7 km).
What are some of the property amenities at Grand Jatra Hotel Balikpapan?
Some of the more popular amenities offered include a rooftop bar, free wifi, and free breakfast.
Which room amenities are available at Grand Jatra Hotel Balikpapan?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Grand Jatra Hotel Balikpapan?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Grand Jatra Hotel Balikpapan?
Yes, free parking is available to guests.
What are some restaurants close to Grand Jatra Hotel Balikpapan?
Conveniently located restaurants include Depot Simpang Empat, Open House, and Rumah Makan Torani.
Are there opportunities to exercise at Grand Jatra Hotel Balikpapan?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Grand Jatra Hotel Balikpapan have an airport shuttle?
Yes, Grand Jatra Hotel Balikpapan offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Grand Jatra Hotel Balikpapan?
Yes, dry cleaning and laundry service are offered to guests.
Does Grand Jatra Hotel Balikpapan offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Does Grand Jatra Hotel Balikpapan have any great views?
Yes, guests often enjoy the ocean view available here.