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Swiss-Belhotel Balikpapan

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Jl. Jendral Sudirman Balcony City, Balikpapan 76113 Indonesia
COVID-19 update: See the added health and safety measures this property is taking.Read more
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US$30
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (312)
Room & Suite (89)
Dining (22)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 18/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Swiss-Belhotel Balikpapan
Updated 18/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#8 of 113 hotels in Balikpapan
Location
Cleanliness
Service
Value
Swiss-Belhotel Balikpapan is a 4-star international hotel that provides a high quality standard of services and facilities. The hotel is ideally located in the central business and government district, only 15 minutes from Sepinggan International Airport and adjacent to “Balcony City” as the ultimate combination of hotel, mall, serviced apartments and trade centre. Swiss-Belhotel Balikpapan is located near to the sea and offers a variety of entertainment and leisure activities many dining options.The hotel features 230 guestrooms including Presidential Suite, Business Suites, Executive Club Suite, Superior Deluxe and Deluxe Rooms, and 25 apartments including studios, 2 bedroom and 3 bedroom units.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Airport transportation
Business Centre with Internet Access
Valet parking
Wifi
Outdoor pool
Sauna
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Car hire
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Shops
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Desk
Private balcony
Room service
Coffee / tea maker
Minibar
Flatscreen TV
Bath / shower
Safe
Telephone
Refrigerator
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Ocean View
Languages Spoken
English, Indonesian
424Reviews5Q+A61Room tips
Traveller rating
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Popular mentions
PYJY wrote a review Jul 2021
1 contribution
I transfered from Novetel to this hotel just to refresh the hotel experence since I have stayed in hotels for monthes due to the pandemic. Common service here is much better beacause of good hehavior staffs, seperate space, and clean enviroment. However the good feelings faded away soon when you have to stare at the extremly slow wed loading. Now everything is not cute anymore...AC is right on top of bed and water is handing on cover always and drops, while my friend dont have such issue.
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Date of stay: July 2021
Value
Service
Sleep Quality
Trip type: Travelled on business
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Response from General Manager, General Manager at Swiss-Belhotel Balikpapan
Responded 29 Jul 2021
Dear Tbehonest, Warmest Greetings from Balikpapan... On behalf of my team,I'd like to thank you for staying in our hotel and I am also very grateful to have your positive feedback. For the Internet service in we provide personal modem in room , for any further assistance feel free contact our staff with our pleasure to assist you Thank you for your attention and we hope to welcome you back in our hotel. Regards, Management of Swiss Belhotel Balikpapan
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akmal djamhuri wrote a review Jul 2021
2 contributions
Very good hotel with easy access to centre of Balikpapan. Near with shopping centre and good personality behavior hotel staff. Nice breakfast and lunch/dinner with bar for coffee. This my favorite hotel from 2019 when I have job at Balikpapan.
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Date of stay: July 2021
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
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Response from General Manager, General Manager at Swiss-Belhotel Balikpapan
Responded 29 Jul 2021
Dear Mr. Akmal, Dear Mr. 
Thank you for taking time to give review about us.

We're glad to hear that you get a good experience during stay with us.
Swiss-Belhotel Balikpapan has a lot of improvement in term of facilities and services; we still do more innovation and improvement in daily basis for sure to give better service and better experience to our guest.

Once again, Thank you and we're waiting for your next stay with us.

 Best Regards, Management of Swiss Belhotel Balikpapan
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Admulyas wrote a review Jan 2021
Depok, Indonesia91 contributions30 helpful votes
At the first i was checked in, no towels available at my room and found dirty floor towel. I request to receptionist to provide towels and they need couple hours to provide it and i need call receptionist couple times. Poor laundry services, on the laundry page stated that one day same services and laundry will be delivered at 18.00, the fact is they sent my laundry in the next day in the morning. I cant imagine 4 stars with international reputation has poor laundry services and we not pay cheap for it. During my stay i need change the room 2 times, 1st time with reason need sterilisation on the level i can accept it, on 2nd time that was not working exhaust on bathroom that causing smelly on the bathroom. They tried to move my room again 3rd time but i refuse it.
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Date of stay: January 2021Trip type: Travelled on business
1 Helpful vote
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Response from General Manager, General Manager at Swiss-Belhotel Balikpapan
Responded 19 Jan 2021
Warmest greeting From Balikpapan On behalf of my team, I’d like to thank you for staying in our hotel and I am also very grateful to have your positive feedback. We do apologize for your convenience during your stayed at Swiss-Belhotel Balikpapan and we wish that we can be of service to you again in the future. As a valued customer, your feedback on our products and services are very important to us to improve our service. Once again, Thank you and we're waiting for your next stay with us. Regards, Management of Swiss-Belhotel Balikpapan
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dd_ukoy wrote a review Oct 2020
Bandung3 contributions1 helpful vote
Beyond my expectation for my first time stay in this hotel. The internet did not work , unfriendly staff, dirty at swimming pool area and nothing special you can during your breakfast. My guest called if his laundry did not finish almost two days before he checked out.
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Date of stay: October 2020Trip type: Travelled on business
1 Helpful vote
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Response from General Manager, General Manager at Swiss-Belhotel Balikpapan
Responded 18 Oct 2020
Warmest greeting From Balikpapan On behalf of my team, I’d like to thank you for staying in our hotel and I am also very grateful to have your positive feedback. We provide personal modem every room as part of your service, we check internal internet traffic in room very good and we do apologize for laundry service will be improve in future. We do hope that your experience during your stay is one of the pleasant ones and we wish that we can be of service to you again in the future. As a valued customer, your feedback on our products and services are very important to us to improve our service. Once again, Thank you and we're waiting for your next stay with us. Regards, Management of Swiss-Belhotel Balikpapan
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Irfan Sirajuddin wrote a review Mar 2020
Hounslow, United Kingdom5 contributions
Good hotel for business and holiday because location very closed from central city Balikpapan, room service and all facilities very good, very clean, comfort and very quiet, laundry clean and fragrant.
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Review collected in partnership with Swiss-Belhotel International
Date of stay: March 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
Helpful
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Response from General M, Director of Sales at Swiss-Belhotel Balikpapan
Responded 18 Mar 2020
Dear Sirs, On behalf of Staff & Management of Swiss Belhotel Balikpapan , I’d like to express our since gratitude to you that you had stayed in our property during your visit to Balikpapan We do hope that your experience during your stay is one of the pleasant ones and we wish that we can be of service to you again in the future. As a valued customer, your feedback on our products and services are very important to us to improve our service. Once again, Thank you and we're waiting for your next stay with us. Regards Management of Swiss-Belhotel Balikpapan
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PRICE RANGE
US$35 - US$53 (Based on Average Rates for a Standard Room)
LOCATION
IndonesiaKalimantanEast KalimantanBalikpapan
NUMBER OF ROOMS
230
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Frequently Asked Questions about Swiss-Belhotel Balikpapan
Which popular attractions are close to Swiss-Belhotel Balikpapan?
Nearby attractions include Dluv Bbc Balikpapan (0.5 km), Balcony City Mall Balikpapan (1.0 km), and Delta KTV Club (0.9 km).
What are some of the property amenities at Swiss-Belhotel Balikpapan?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Swiss-Belhotel Balikpapan?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Swiss-Belhotel Balikpapan?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Swiss-Belhotel Balikpapan?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Swiss-Belhotel Balikpapan?
Conveniently located restaurants include Ocean's, Bondy Restaurant, and Soto Banjar Kuin Abdhu.
Are there opportunities to exercise at Swiss-Belhotel Balikpapan?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Swiss-Belhotel Balikpapan have an airport shuttle?
Yes, Swiss-Belhotel Balikpapan offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Swiss-Belhotel Balikpapan located near the city centre?
Yes, it is 0.3 km away from the centre of Balikpapan.
Are any cleaning services offered at Swiss-Belhotel Balikpapan?
Yes, dry cleaning and laundry service are offered to guests.
Does Swiss-Belhotel Balikpapan offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.