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Platinum Hotel & Convention Hall Balikpapan

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Jln. Soekarno Hatta No. 28, Balikpapan 76125 Indonesia
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (230)
Room & Suite (44)
Dining (28)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Daily temperature and symptom checks for staff
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 113 hotels in Balikpapan
Location
Cleanliness
Service
Value
Travellers' Choice
Platinum Hotel & Convention Hall Balikpapan offers the perfect mix of business and pleasure located within International Airport, Business District, and Semayang Harbour. A place that defines trends, invents cuisine, and make life incredibly entertaining.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Children Activities (Kid / Family Friendly)
Airport transportation
Business Centre with Internet Access
Valet parking
Wifi
Hot bath
Outdoor pool
Fitness / spa changing rooms
Sauna
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Wine / champagne
Shuttle bus service
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Full body massage
Massage
Steam room
24-hour security
Baggage storage
Concierge
Gift shop
Newspaper
Non-smoking hotel
Doorperson
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Bottled water
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Family
Languages Spoken
English, Indonesian
255Reviews2Q+A13Room tips
Traveller rating
  • 163
  • 81
  • 7
  • 1
  • 3
Time of year
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Popular mentions
Zulfah wrote a review Dec 2021
1 contribution
the room is very clean, all the facilities work well when i stay here. the food tastes really good as well. i stayed here during the new year night so i couldn’t enjoy the view on the rooftop because it was full booked.
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Date of stay: December 2021Trip type: Travelled with family
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Response from Yanuar Kurniawan, General Manager at Platinum Hotel & Convention Hall Balikpapan
Responded 2 weeks ago
Dear Mrs. Zulfah, Warmest Greeting From Platinum Hotel & Convention Hall Balikpapan, Thank you for spending your valuable time writing some comments after staying at our hotel. As the best hotel in Balikpapan, we always provide the best facilities and services to all of our guests. All of the team members here are happy to know that our facilities and the taste of the food met your expectation. We do apologize for the inconvenience caused by being fully booked at our rooftop terrace due to the special new year's eve condition. We are more than happy to welcome you back to the rooftop terrace next time as we open every day from 5 pm to 11 pm with a special performance from our DJ and home band. Mrs. Zulfah, thank you once again for your recommendation and we look forward to welcoming you back to stay at Platinum Hotel & Convention Hall Balikpapan in the near future Best Regards, Yanuar Kurniawan General Manager
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andhika wrote a review Nov 2021
Makassar, Indonesia1 contribution
This hotel has a great rooftop lounge, the vibe was cozy and thanks to Mas Andy for choosing me a good wine. The room was spacious and the breakfast was delicious. Mbak Icha, thanks for taking care for me and my wife.
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Date of stay: November 2021Trip type: Travelled as a couple
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Response from Yanuar Kurniawan, General Manager at Platinum Hotel & Convention Hall Balikpapan
Responded 15 Dec 2021
Dear Mr. Andhika, Thank you for choosing Platinum Hotel & Convention Hall as your preferred place to stay. It's nice to know that our rooftop terrace, spacious room, delicious breakfast, and services from the entire team through our waitress Icha and F&B Manager Pak Andy could meet your expectation. Hopefully for what all we provided could be a good part to remember and make your stay memorable Mr. Andhika, thank you once again for your good recommendation for us, and we look forward to welcoming you back to Platinum Hotel & Convention Hall Balikpapan in the near future. Best Regards, Yanuar Kurniawan General Manager
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Mutia A wrote a review Nov 2021
1 contribution
Overall is good, there is still a lot improvement though. The fitness centre area is quite big and a lot of variety of fitness equipment. The breakfast is sufficient enough to start your day, but they should change the juice cause it is too sweet. Not real fresh juice.
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Date of stay: November 2021Trip type: Travelled on business
Room Tip: Try the rooftop Bar. It is a perfect place to have some drink after work and enjoy the city view...
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Response from Yanuar Kurniawan, General Manager at Platinum Hotel & Convention Hall Balikpapan
Responded 15 Dec 2021
Dear Ms. Mutia, Thank you for sparing your valuable time to write some comments after staying at our hotel. It is nice to know that you try our fitness center and its facilities. On the same floor, you can also enjoy the spa, hot & cold whirlpool, steam, and sauna as well. We do apologize for the juice taste at palladium restaurant when enjoying your breakfast time there and It will be our first priority to fix up, in order to make our products better than before. Ms. Mutia, thank you once again for your constructive review, we look forward to welcoming you back to Platinum Hotel & Convention Hall Balikpapan in the near future. Best Regards, Yanuar Kurniawan General Manager
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Fairuz S wrote a review Nov 2021
1 contribution
It was really good and convenient to stay here, there was one and two problems but no big deal, i enjoyed my time when i was there for some events for about 3 days, there was a problem with the door lock system but nothings big happen so that was totally okay for me.
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Date of stay: November 2021Trip type: Travelled on business
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Response from Yanuar Kurniawan, General Manager at Platinum Hotel & Convention Hall Balikpapan
Responded 4 Dec 2021
Dear Mr. Fairuz, Thank you for staying at Platinum Hotel & Convention Hall Balikpapan and sparing your time to give a valuable comment about our hotel. It is our pleasure to know that you have a convenient stay with us. We do apologize for some inconvenience that happened to you related door lock system and the other problem during your event and stay We will put it as our priority to be fixed up. Mr. Fairuz, Thank You once again and we look forward to welcoming you back in the near future with better service and facilities. Best Regards, Yanuar Kurniawan General Manager
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Trisna M wrote a review Nov 2021
Indonesia1 contribution
The hotel is full of facilitas , one of my fav is a view at rooftop terrace. the hotel room cozy and there is a hairdryer at the bathroom . All staff friendly , especially anastasya / tasya . I asking her to help me at the restaurant and she is help me , thank you platinum hotel for amazing service .
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Date of stay: November 2021Trip type: Travelled as a couple
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Response from Yanuar Kurniawan, General Manager at Platinum Hotel & Convention Hall Balikpapan
Responded 4 Dec 2021
Dear Mr. Trisna, Thank you for sparing your time to give some good comments after staying at Platinum Hotel & Convention Hall Balikpapan. It is our pleasure knowing that our facilities, from the hotel room, rooftop terrace and the friendliness of one of our team members Tasya, could make your stay memorable. As the best 4-star hotel in Balikpapan, we always keep our facilities and service at the highest level. You can enjoy the clean, cozy, and spacious rooms with high-speed free internet and 40 international channel TV, also rain shower, and a private hairdryer in the bathroom during your stay and of course, the most happening in town, Rooftop Terrace on 11th floor with 360-degree city view and live music every day from our home band Mr. Trisna, thank you once again for your feedback and We look forward to welcoming you back in the near future with hospitality from the heart. Best Regards, Yanuar Kurniawan General Manager .
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PRICE RANGE
US$31 - US$50 (Based on Average Rates for a Standard Room)
LOCATION
IndonesiaKalimantanEast KalimantanBalikpapan
NUMBER OF ROOMS
200
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Frequently Asked Questions about Platinum Hotel & Convention Hall Balikpapan
Which popular attractions are close to Platinum Hotel & Convention Hall Balikpapan?
Nearby attractions include Dahor Heritage Balikpapan (0.9 km), Manggar Reservoir (0.4 km), and SARUS TOUR BALI (0.7 km).
What are some of the property amenities at Platinum Hotel & Convention Hall Balikpapan?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Platinum Hotel & Convention Hall Balikpapan?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Platinum Hotel & Convention Hall Balikpapan?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Platinum Hotel & Convention Hall Balikpapan?
Yes, free parking, secured parking, and valet parking are available to guests.
What are some restaurants close to Platinum Hotel & Convention Hall Balikpapan?
Conveniently located restaurants include KFC Plaza Rapak, Gado-Gado Siram Persiba, and Rumah Makan Padang Siang Malam.
Are there opportunities to exercise at Platinum Hotel & Convention Hall Balikpapan?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Platinum Hotel & Convention Hall Balikpapan have an airport shuttle?
Yes, Platinum Hotel & Convention Hall Balikpapan offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Platinum Hotel & Convention Hall Balikpapan have airport transportation?
Yes, Platinum Hotel & Convention Hall Balikpapan offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Platinum Hotel & Convention Hall Balikpapan?
Yes, dry cleaning and laundry service are offered to guests.
Does Platinum Hotel & Convention Hall Balikpapan offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.