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Platinum Hotel & Convention Hall Balikpapan

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Jln. Soekarno Hatta No. 28, Balikpapan 76125 Indonesia
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Traveller (258)
Room & Suite (51)
Dining (28)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
  • Daily temperature and symptom checks for staff
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Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 115 hotels in Balikpapan
Location
Cleanliness
Service
Value
Travellers' Choice
Platinum Hotel & Convention Hall Balikpapan offers the perfect mix of business and pleasure located within International Airport, Business District, and Semayang Harbour. A place that defines trends, invents cuisine, and make life incredibly entertaining.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Children Activities (Kid / Family Friendly)
Free airport transportation
Valet parking
Wifi
Hot bath
Outdoor pool
Fitness / spa changing rooms
Sauna
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Kids club
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Full body massage
Massage
Steam room
24-hour security
Baggage storage
Concierge
Gift shop
Newspaper
Non-smoking hotel
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Bottled water
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Family
Languages Spoken
English, Indonesian
286Reviews2Q+A15Room tips
Traveller rating
  • 194
  • 82
  • 7
  • 1
  • 3
Time of year
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Popular mentions
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Most Recent
Frelinda V wrote a review Jul 2022
1 contribution
Excellent staff and room clean and well maintened Good recommend it.. And special thank you for Mr Anggi for helping me.. I hope will stay again at Platinum Hotel.. Platinum Hotel is a ⭐️⭐️⭐️⭐️ Thankyou..
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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dendy wrote a review Jul 2022
1 contribution
friendly staffs, room clean, good breakfast tasty, good cool city view thank's for the surprise birthday cake. Thank you also to Ms. Tasya for her hospitality. Hope will come again to Balikpapan, and stay again at Platinum hotel
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Date of stay: July 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Platinum Balikpapan, General Manager at Platinum Hotel & Convention Hall Balikpapan
Responded 2 weeks ago
Dear Mr. Dendy, We appreciate your review and thank you been staying at Platinum Hotel and Convention Hall Balikpapan. We take great pride in providing the very highest level of service to our guests, ensuring each and every need is met. The entire team members here from our Guest Relations represented by Ms. Tasya are always happy and make your stay memorable to serve you as our family members here at Platinum Hotel. Mr. Dendy, thank you once again for your feedback and We look forward to welcoming you back in the near future with hospitality from the heart. Best Regards, Devana AlfaIngky Guest Relation Officer Supervisor
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sufian wrote a review Jul 2022
1 contribution
Excellent staff , Room clean and well maintained , excellent Breakfast variety of good food choice , Had dinner in Canton restaurant was prefect i highly recommend it , quite possibly is one of the best hotel I've been
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Date of stay: July 2022
Value
Rooms
Service
Trip type: Travelled on business
Room Tip: quite floors
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Platinum Balikpapan, General Manager at Platinum Hotel & Convention Hall Balikpapan
Responded 2 weeks ago
Dear Mr. Sufian, Warmest Greetings from Platinum Hotel & Convention Hall Balikpapan, Thank you for sharing your experience with us after experiencing a good stay at our hotel. We're delighted to read that you had such a fantastic time with us and found everything is meet your expectations such as clean of rooms & perfection of canton restaurant. It will be motivation for the entire hotel team to keep providing good services and facilities to all of our guests. Mr. Sufian, thank you once again for recommending Us, and I do hope we will have the opportunity to welcome you back in the near future. Best Regards, Novan Andhika Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rajeev S wrote a review Jul 2022
Colorado Springs, Colorado3 contributions
Very accommodating staff. Always greeting with smile, remember your name and making you feel important. front desk staff available 24/7 for any questions or concern. Thank you for making my stay comfortable.
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Date of stay: July 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Platinum Balikpapan, General Manager at Platinum Hotel & Convention Hall Balikpapan
Responded 3 weeks ago
Dear Mr. Rajeev Shrestha, Warmest Greeting From Platinum Hotel & Convention Hall Balikpapan, Thank you for trusting our hotel to serve you for the first time and spare your time to write some comments about our hotel. We are glad to know that our services could meet your expectation, especially the hospitality from our Front Desk Team that represents how we serve from the heart to all of our guests. Mr. Rajeev Shrestha, thank you once again for your recommendation for our hotel and we look forward to welcoming you back in the near future Best Regards, Novan Andhika Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hairil R wrote a review Jul 2022
1 contribution
Many Thanks to receptions Miss Dania and Miss Reta for warmest greetings, helpfully staff during our stay and meetings. Fast respond when we need and give clear info for us. Room Cleanness Good, food tasty.
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Date of stay: July 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Platinum Balikpapan, General Manager at Platinum Hotel & Convention Hall Balikpapan
Responded 3 weeks ago
Dear Mr. Hairil, Warmest Greetings From Platinum Hotel & Convention Hall Balikpapan, Thank you so much for giving us some good comments after staying at our hotel. The entire team members here from the reception team represented by Nadya and Reta are always happy to serve you as our family members here at Platinum Hotel. Mr. Hairil, thank you once again for your feedback and We look forward to welcoming you back in the near future with hospitality from the heart. Best Regards, Novan Andhika Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Blair B wrote a review Jul 2022
2 contributions
The hotel was amazing Nadya, Nita, and Eka at the front desk were amazingly helpful. The food was amazing and the amenities were amazing. The gym one of the best inside of a hotel that I have seen. Everyone from the reception to the rooftop bar was really friendly.
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Date of stay: July 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Platinum Balikpapan, General Manager at Platinum Hotel & Convention Hall Balikpapan
Responded 3 weeks ago
Dear Mr. Blairb, Warmest Greetings From Platinum Hotel & Convention Hall Balikpapan, Thank you so much for giving us some good comments after staying at our hotel. The entire team members here from the reception team represented by Nadya, Nita, Eka to the rooftop bar & restaurant team are always happy to serve you as our family members here at Platinum Hotel. As the best 4-star hotel in Balikpapan, we always keep our facilities and service at the highest level. You can enjoy the clean, cozy, and spacious rooms with high-speed free internet and 40 international channel TV, also rain shower, and a private hairdryer in the bathroom during your stay, and of course, the most happening in town, Rooftop Terrace on 11th floor with 360-degree city view and live music every day from our home band Mr. Blairb, thank you once again for your feedback and We look forward to welcoming you back in the near future with the hospitality from the heart. Best Regards, Novan Andhika Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Intan Fajrian Nurika wrote a review May 2022
Barabai Timur, Indonesia3 contributions
We stayed here just for a night to celebrate my husband's birthday only but the services were excellent. From the room, it's quite spacious, clean, complete with complete toiletries and bar complimentary (water in bottles, tea, coffee, sugar, general stuff), couple slippers and towels. We also had dinner in room last night. We ordered Sop Buntut and Fried Rice. It was nice, not that perfect as its not that hot when served but the taste is good. The breakfast service was great too. They had various types of food from Indonesian to western. The best was the hospitality of the staffs. From check in counter service, restaurant service, and even one of the staffs, ms Tasya was so helpful and kindly prepared my special request to give birthday surprise for my husband. Overall, today was one of my best moments staying at Hotels in Balikpapan, especially with Platinum Hotel. Thank you
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Date of stay: May 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Platinum Balikpapan, General Manager at Platinum Hotel & Convention Hall Balikpapan
Responded 20 May 2022
Dear Mrs. Intan, Thank you for sparing your time to give some good comments after staying at Platinum Hotel & Convention Hall Balikpapan. It is our pleasure to know that our facilities, from the hotel room completed with toiletries, the breakfast and the helpful of one of our team members Tasya, could make your stay memorable. As the best 4-star hotel in Balikpapan, we always keep our facilities and service at the highest level. You can enjoy the clean, cozy, and spacious rooms with high-speed free internet and 40 international channel TV, also rain shower, and a private hairdryer in the bathroom during your stay and of course, the most happening in town, Rooftop Terrace on 11th floor with 360-degree city view and live music every day from our home band Mrs. Intan, thank you once again for your feedback and We look forward to welcoming you back in the near future with hospitality from the heart. Best Regards, Novan Andhika Front Office Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ismailnur wrote a review May 2022
4 contributions
I stayed at hotel after idul fitri season at junior suite room so the hotel full and look crowded expecially during breakfast time. Hotel is clean and comfortable with variety of breakfast menu. bathroom door is not comfortable for family with kids (i still can see from outside) and no lock from inside and the floor is slippery when wet (its never dried because the level of floor). Anyway this hotel its good in average and rooftop bar is awesome.
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Date of stay: May 2022Trip type: Travelled with family
Room Tip: Check at 16.00 to 18.00 time.. road crowded.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Platinum Balikpapan, General Manager at Platinum Hotel & Convention Hall Balikpapan
Responded 20 May 2022
Dear Mr. Ismail, Thank you for sparing your time to give some comments after staying at Platinum Hotel & Convention Hall Balikpapan. We hope you have a good experience during your stay with us at idul fitri season, It's our pleasure to know that you are happy with the cleaned of hotel and the variety of breakfast menus. We regret to know that our bathroom door was not meet your expectation, we will put it as evaluation to make our facilities better at near future As the best 4-star hotel in Balikpapan, we always keep our facilities and service at the highest level. You can enjoy the clean, cozy, and spacious rooms with high-speed free internet and 40 international channel TV, also rain shower, and a private hairdryer in the bathroom during your stay, and of course, the most happening in town, Rooftop Terrace on 11th floor with 360-degree city view and live music every day from our home band Mrs. Ismail, thank you once again for your feedback and We look forward to welcoming you back in the near future with hospitality from the heart. Best Regards, Novan Andhika Front Office Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
bebyshahnaz wrote a review Mar 2022
Balikpapan, Indonesia2 contributions
Thank you hotel platinum for the surprise, the service is very good and friendly and the view of the hotel is very beautiful and comfortable,platinum well wishers. Platinum lovely wishes made my day thank you
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Date of stay: March 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Yanuar Kurniawan, General Manager at Platinum Hotel & Convention Hall Balikpapan
Responded 8 Mar 2022
Dear Ms. Shahnaz, Warmest Greetings from Platinum Hotel & Convention Hall Balikpapan, Thank you for sharing your experience with us after experiencing a good stay at our hotel. We're delighted to read that you had such a fantastic time with us and found everything is meet your expectations. It will be motivation for the entire hotel team to keep providing good services and facilities to all of our guests. Ms. Shahnaz, thank you once again for recommending Us, and I do hope we will have the opportunity to welcome you back in the near future. Best Regards, Yanuar Kurniawan General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Tomiamwar wrote a review Nov 2021
Makassar, Indonesia3 contributions
This hotel has a great rooftop lounge, the vibe was cozy and thanks to Mas Andy for choosing me a good wine. The room was spacious and the breakfast was delicious. Mbak Icha, thanks for taking care for me and my wife.
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Date of stay: November 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Yanuar Kurniawan, General Manager at Platinum Hotel & Convention Hall Balikpapan
Responded 15 Dec 2021
Dear Mr. Andhika, Thank you for choosing Platinum Hotel & Convention Hall as your preferred place to stay. It's nice to know that our rooftop terrace, spacious room, delicious breakfast, and services from the entire team through our waitress Icha and F&B Manager Pak Andy could meet your expectation. Hopefully for what all we provided could be a good part to remember and make your stay memorable Mr. Andhika, thank you once again for your good recommendation for us, and we look forward to welcoming you back to Platinum Hotel & Convention Hall Balikpapan in the near future. Best Regards, Yanuar Kurniawan General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$44 - US$53 (Based on Average Rates for a Standard Room)
LOCATION
IndonesiaKalimantanEast KalimantanBalikpapan
NUMBER OF ROOMS
200
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Frequently Asked Questions about Platinum Hotel & Convention Hall Balikpapan
Which popular attractions are close to Platinum Hotel & Convention Hall Balikpapan?
Nearby attractions include Dahor Heritage Balikpapan (0.9 km), Manggar Reservoir (0.4 km), and SARUS TOUR BALI (0.7 km).
What are some of the property amenities at Platinum Hotel & Convention Hall Balikpapan?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Platinum Hotel & Convention Hall Balikpapan?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Platinum Hotel & Convention Hall Balikpapan?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Platinum Hotel & Convention Hall Balikpapan?
Yes, free parking, secured parking, and valet parking are available to guests.
What are some restaurants close to Platinum Hotel & Convention Hall Balikpapan?
Conveniently located restaurants include KFC Plaza Rapak, Gado-Gado Siram Persiba, and Rumah Makan Padang Siang Malam.
Are there opportunities to exercise at Platinum Hotel & Convention Hall Balikpapan?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Platinum Hotel & Convention Hall Balikpapan have an airport shuttle?
Yes, Platinum Hotel & Convention Hall Balikpapan offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Platinum Hotel & Convention Hall Balikpapan have airport transportation?
Yes, Platinum Hotel & Convention Hall Balikpapan offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Platinum Hotel & Convention Hall Balikpapan?
Yes, dry cleaning and laundry service are offered to guests.
Does Platinum Hotel & Convention Hall Balikpapan offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.