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Aston Pontianak Hotel & Convention Center

Booking.comUS$25*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$32*
US$25*
US$32*
US$25*
US$32*
US$25*
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Aston Pontianak Hotel & Convention Center
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360 Reviews from our TripAdvisor Community

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Showing 194: English reviews
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Reviewed 5 days ago NEW

It is one of the best hotel in Pontianak which we used for over 5 years. The management and staff are very creative, provide excellent service. The restaurant offer really tasty Chinese food. Location is also very convenient. One remark is to open good shop for "oleh-oleh" with typical Kalimantan/Dayak products, which will be good promotion for Kalimantan Barat. Romuald...

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Helpful?
Thank Rayson H
Ketapang, Indonesia
Reviewed 6 days ago NEWvia mobile

Fast friendly service and provide solutions if there are obstacles, management is very satisfactory. The rooms are excellent, clean tidy ornaments, the rooms are attractively furnished, the beds are comfortable plus the advanced ease of information facilities make it easier for me to get the best.

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Helpful?
Thank Rio5788
Ubud, Indonesia
Reviewed 1 week ago NEWvia mobile

A great hotel choice, centrally located and the staff are well trained . We received wonderful service . Nice cocktails in the lounge bar - most of our group (of 11 travellers) were English speaking and the staff really tried hard to understand all the accents and got every bar order correct. Impressive. Pontianak does not get many foreign tourists...

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Helpful?
Thank stephtravelwriter
Jakarta, Indonesia
Reviewed 3 weeks ago

Aston Pontianak is located in the center of city, within walking distance to the famous coffee street. It is very easy to find food in the restaurants around the hotel. My check in was smooth, I got my non-smoking room straight away, because I kept mentioning it. I was given #529. The room is very spacious, with 3 seaters sofa....

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Helpful?
Thank adenoerwenda
astonpontianak21, General Manager at Aston Pontianak Hotel & Convention Center, responded to this review

Dear adenoerwenda, thanks for your feedback. As soon as we received your feedback, we right away took action on the leaking AC and damp smell in the room. We also will do a refresh training about hospitality for all of our Front Office team. Thank you for letting us know as we do hope to welcome you again on your...

Jakarta
Reviewed 4 April 2017 via mobile

I stay for 2 days for business matters The location is in the center of the city.. its so easy to dinner at the famous resto or just to have a cup of coffee at 'warung kopi'.. The room is very clean with complete aminities And the most I love is the people, very warm, helpful and quick response.. One...

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Helpful?
Thank tania_pensil
astonpontianak21, General Manager at Aston Pontianak Hotel & Convention Center, responded to this review

Dear tania_pensil, thank you so much for your fantastic review, we highly appreciate it. Glad to know that we are your favorite hotel in Pontianak. Can not wait to welcome and share more wonderful moments with you again at Aston Pontianak hotel & Convention Center. Sincerely, Anto W. Soemartono General Manager

Jakarta, Indonesia
Reviewed 24 March 2017 via mobile

Checking-in already a problem, they gave me a smoking room even though my reservations clearly stated that I want a non-smoking room. The room is nice, though. Very spacious, quiet clean but you will only get 2 bottled water of 330ml. Breakfast is so poor, remind me of a wedding-meal in a small town. Nothing special. Checking-out is another problem,...

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Helpful?
Thank Vanda A
astonpontianak21, General Manager at Aston Pontianak Hotel & Convention Center, responded to this review

Dear Vanda A, thank you for sharing your feedback. I understand your experience was unpleasant and it is regrettable to know that unlike the majority of our guests, you did not enjoy your stay with us. We are sorry that you was not able to get the room type as your request and had to wait upon your check-in and...

Semarang
Reviewed 11 March 2017

Nice location, near to the center of tbe town. Nice food. Very clean. Good services. But the location for gym n swiming pool not comfortable to me. To close with lobby and cafe. It must have acces to gym and swiming pool fasility.

Review collected in partnership with this hotel
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Helpful?
Thank Agengprabowosulistyo
Aston_Pontianak, General Manager at Aston Pontianak Hotel & Convention Center, responded to this review

Dear Agengprabowosulistyo, Thank you for taking you valuable time to share your staying experience at Aston Pontianak Hotel & Convention Center. We are so happy to know that you had a wonderful stay with us. Glad to know that you enjoyed the food and service which delivered by our team. Your positive comments about our hotel is highly appreciated. I...

Reviewed 8 March 2017 via mobile

In aston hotel it offer fast internet with delicious food. In the dynasty restaurant you can order dimsum like tim lumpia, hakao, siomay, liong ken, pangsit, puding, and many more to choose. It aslo offer so many type of drink. Dont forget to come here and enjoy the food and facilities with very affordable price. And btw the dimsum has...

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Helpful?
Thank Aria Y
Aston_Pontianak, General Manager at Aston Pontianak Hotel & Convention Center, responded to this review

Dear Aria Y, Thank you so much for taking your time to share your dining experience at Aston Pontianak hotel & Convention Center. Nothing makes us happier than receiving a wonderful review from our guest like you. Thank you so much for your compliment on our Dim Sum. We try our best to serve the freshest and tastiest Dim Sum...

Deli Serdang
Reviewed 5 March 2017

Aston Hotel is in a good Location. Easy to find a local food. The Hotel design is unique. The Hotel room is clean, the room service is nice and make a fast serve. Just need to add a hair dryer in the room.

Review collected in partnership with this hotel
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Helpful?
Thank 74yani
Aston_Pontianak, General Manager at Aston Pontianak Hotel & Convention Center, responded to this review

Dear 74yani, Thank you for taking the time to share to your positive review of Aston Pontianak Hotel & Convention Center. We can not be happier to read your wonderful comment about out hotel. Your generous comments about our location and facilities are highly appreciated. For Superior and Deluxe room type, some additional room facilities such as hair dryer, shaver,...

Bogor, Indonesia
Reviewed 2 March 2017

This was another journey with Aston, but in a different city commonly travelled. Pontianak is so hot! But Aston is always cool! I booked a room with sofa inside. The room was so large and clean. Breakfast was also OK...

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Helpful?
Thank pamudi73
Aston_Pontianak, General Manager at Aston Pontianak Hotel & Convention Center, responded to this review

Dear pamudi73, Thank you for taking the time to share your positive review of Aston Pontianak Hotel & Convention Center. We are delighted that you had an enjoyable stay with us. Thank you for your kind words about our room and breakfast menu. We have the spacious rooms for your need as your comfort is our top priority. Thank you...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
Food & drink at the hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Aston Pontianak is a modern International 4 star Hotel with vast conference and exhibition facilities committed to the highest international standards and a wide range of facilities to suit the needs of conference delegates, corporate business travelers and families on joyful weekend trip. ... more   less 

Additional Information about Aston Pontianak Hotel & Convention Center

Address: Jl. Gajahmada 21, Pontianak 78121, Indonesia
Region: Indonesia > Kalimantan > West Kalimantan > Pontianak
Price Range: $40 - $76 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Aston Pontianak Hotel & Convention Center 4*
Number of rooms: 153
Reservation Options:
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Also Known As:
Aston Pontianak Hotel And Convention Center
Aston Pontianak Hotel Pontianak
Hotel Style:
#1 Spa Hotel in Pontianak
#2 Luxury Hotel in Pontianak
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Questions & Answers

Questions? Get answers from Aston Pontianak Hotel & Convention Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“My room position is not noisy. Inside the room is very convenient. The bathroom cleanleness is excellent.”
oetami, 9 Feb 2017 | Read review
“best location and best customer service”
jonit936, 11 Sep 2016 | Read review
“Executive room on the third floor has quite big space”
Rachelzie, 31 Aug 2016 | Read review
“If you find yourself needing a place to stay in Pontianak, I recomend the Aston, Pontianak”
wildliferescue, 12 Aug 2016 | Read review
“higher floor”
NettyGan, 31 May 2016 | Read review
5 of 5
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US$25* /night
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*Disclaimer
Prices are for 1 room, 2 adults
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