We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Hermes Palace Hotel

Hotels.comUS$62*
View Deal
11/06/2017 12/06/2017
1 room 2 adults 0 children
Lock in the lowest price from our partners
View Deal
Compare best prices from top travel sites
and 8 more sites!
Professional photos
Hermes Palace Hotel
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

183 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 94: English reviews
Start your review of Hermes Palace Hotel
 Click to rate
Reviewed 1 week ago via mobile

This is my 3rd time staying at this hotel. The room quite spacious but not very clean, strategic and great location. You also can find a coffee shop next to the hotel. Nice staff .. well basically, recommended if you compare to other hotel :)

 Report
Helpful?
Thank Audy A
Jakarta, Indonesia
Reviewed 18 February 2017 via mobile

Been here for almost 2 weeks for some event. When arrive I expect the room ( deluxe ) spacious enough. And only has 1 pillow each twin bed. The room too less of light and the lift only 2 even has so many rooms. Staff on duty not too many event there are a big event. I think various of...

 Report
Helpful?
Thank rezasiregar
Hermes-Palace-HotelB, General Manager at Hermes Palace Hotel, responded to this review

Dear Mr/Mrs.Reza Siregar, Appreciate and thank you so much for your value comment in Tripadvisor. We are happy to hear that you had a great time with us, but we regret that you got only one pillow which suppose to be 2 pcs as per stanndard. We have investigated the problem with our team to prevent it from happening again....

Jakarta, Indonesia
Reviewed 26 December 2016 via mobile

4-star because it's the best in town. Would not be comparable with 4-stars in other cities. I have stayed here more than 2 times now and all in all, it was pleasant. The location is strategic, and the facilities are quite okay. The most important thing is that it's clean and the staffs are responsive. We have held events in...

 Report
Helpful?
Thank nindiwya
Hermes-Palace-HotelB, General Manager at Hermes Palace Hotel, responded to this review

Dear Nindiwya, Appreciate and thank you so much for your value comment in Tripadvisor. We are happy to hear that you had a great time with us, but we regret that the meeting room was smelt during you meeting there. We have investigated the problem with our team to prevent it from happening again. Hoping to welcome you back soon...

Jakarta
Reviewed 18 December 2016

I've checked out from Hermes this morning after a couple of days business trip in Banda Aceh. I've been travelling to Banda Aceh several times over the last two years thus stayed in several hotel in Banda Aceh. compare to the other hotel, Hermes is way better then Sultan Hotel or Grand Nangroe. Room is clean, hot water, aircon are...

 Report
Helpful?
Thank peggy600
Hermes-Palace-HotelB, General Manager at Hermes Palace Hotel, responded to this review

Dear Peggy600, Appreciate and thank you for staying with us and sharing your feedback on the guestcomment in Tripadvisor. We are happy to hear that you had a great time with us, hoping to welcome you back soon to Hermes Palace Hotel Banda Aceh. With my very best regards, Munas General Manager

Reviewed 21 August 2016 via mobile

I stayed in Hermes palace hotel for 3 days and I couldn't ask for more. It's strategically located in the center of the city, so it's easy to go everywhere, and in the evening you can have dinner in local cafes, as in coffee shop, that's open in the neighbourhood. If you wanna travel around the city, you can go...

 Report
Helpful?
1Thank Didianan
Hermes-Palace-HotelB, General Manager at Hermes Palace Hotel, responded to this review

Dear Mr. Didianan, Deeply appreciate for your comment in Tripadvisor, Thank you for staying with us, We glad that you overall enjoy your stay with us. Hoping to welcome to you back again soon to Hermes Palace Hotel Banda Aceh. With my very best regards, Munas General Manager

Reviewed 3 August 2016 via mobile

I stayed here for 6 nights, and felt comfortable. I wouldn't find another hotels since I in love with this hotel for staying more than 3 nights. There's bathtub-relaxing in it was priceless after having tired day working-, cable TV, large room and comfy beds, what else could I ask for. Well, the food was soo average but no problem...

 Report
Helpful?
1Thank elfridaz i
Hermes-Palace-HotelB, General Manager at Hermes Palace Hotel, responded to this review

Dear Elfridaz I, Deeply appreciate for your comment in Tripadvisor, Thank you for staying with us, We glad that you overall enjoy your stay with us. Hoping to welcome to you back again soon to Hermes Palace Hotel Banda Aceh. With my very best regards, Munas General Manager

Reviewed 27 July 2016 via mobile

I had a pleasant stay during my trip in Aceh. The room is very nice and the food was amazing. The staff were very nice and accomodate all the request. The only stars hotel in Aceh that i can recommend to you

 Report
Helpful?
1Thank naomiind
Hermes-Palace-HotelB, General Manager at Hermes Palace Hotel, responded to this review

Dear Naomiind, Appreciate and thank you so much for your value comment in Tripadvisor. We are happy to hear that you had a great time with us, hoping to welcome you back soon to Hermes Palace Hotel Banda Aceh. With my very best regards, Munas General Manager

Surabaya, Indonesia
Reviewed 14 July 2016

The name is a palace, but uncomparable to even two star chained hotel. But its okay, be remembered, its Banda Aceh. But if you want an hotel to sleep in Banda Aceh, with Banda Aceh consideration, for me it's very okay. The boulevard is okay. It is easy, from here, to reach the city bustling, the airport, the main goernment...

 Report
Helpful?
Thank hitapriyas2015
Hermes-Palace-HotelB, General Manager at Hermes Palace Hotel, responded to this review

Dear Hitariyas2015, Thank you for staying with us and sharing your feedback on the guestcomment in Tripadvisor. We are happy to hear that you had a great time with us, hoping to welcome you back soon to Hermes Palace Hotel Banda Aceh. With my very best regards, Munas General Manager

Reviewed 12 July 2016 via mobile

This is not our first time staying here but I'm giving a 1 star so the management would notice. Hermes Palace is one of only a handful hotels allowed to have swimming pools in Aceh, but the water was so dirty and murky, that we could not see the bottom of the 1.5m deep pool and a girl almost drowned...

 Report
Helpful?
Thank Adhen R
Hermes-Palace-HotelB, General Manager at Hermes Palace Hotel, responded to this review

Dear Adhen R, Appreciate and thank you so much for your value comment on the Tripadvisor. We are happy to hear that you had a great time with us, however we regret for some thing wrong on our pool facility. We have investigated the problem with our team to prevent it from happening again. We hope to see you soon...

Jakarta, Indonesia
Reviewed 19 June 2016

Hermes hotel is one of the best hotel in Banda Aceh. It is strategically located in the city center helping you to reach the academic, commercial, and administration complex. This hotel is surrounded by a number of local cafes and restaurants. The building is a bit old. Hot water is reliable. Cleanliness is fine. Air conditioning run perfectly. Wireless wifi...

 Report
Helpful?
Thank Lsaml K
Hermes-Palace-HotelB, General Manager at Hermes Palace Hotel, responded to this review

Dear Lsaml K, Appreciate and thank so much for yur value comment in Tripadvisor. We are glad that you overall enjoy your stay with us, hoping to welcome you back soon to Hermes Palace Hotel Banda Aceh. With my very best regards, S Munas General Manager

81 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (68)
Viewed
Pool/Beach Area (4)
Viewed
Hotel & Grounds (10)
Viewed
Room/Suite (15)
Viewed
Bathroom (4)
Viewed
Family/Play Areas (2)
Viewed
View from Room (2)
Viewed
Business Centre/Function Rooms (2)
Viewed
Dining (2)
Viewed
Other (27)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (13)
Viewed
Hotel & Grounds (2)
Viewed
Other (11)
11/06/2017 12/06/2017
Hotels you might also like...
Also consider these accommodations in or near Banda Aceh
5.3 km away
The Pade Hotel
The Pade Hotel
#1 of 16 in Banda Aceh
138 reviews
1.7 km away
Oasis Atjeh Hotel
Oasis Atjeh Hotel
#3 of 16 in Banda Aceh
67 reviews
1.5 km away
Grand Nanggroe Hotel
Grand Nanggroe Hotel
#8 of 16 in Banda Aceh
42 reviews
Show Prices
Show Prices
Show Prices
5.0 km away
Hotel Grand Permata Hati
Hotel Grand Permata Hati
#7 of 16 in Banda Aceh
11 reviews
2.9 km away
Permatahati Hotel and Convention Center
37.3 km away
Freddies Santai Sumurtiga
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Conference Facilities
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Babysitting

Additional Information about Hermes Palace Hotel

Address: Jl. T. Panglima Nyak Makam, Banda Aceh, Indonesia
Region: Indonesia > Sumatra > Aceh > Banda Aceh
Price Range: $98 - $217 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hermes Palace Hotel 3.5*
Number of rooms: 159
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Hotwire, Travelocity, Orbitz, Priceline, Cheap Tickets, TripOnline SA, Agoda and HotelQuickly so you can book your Hermes Palace Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Hermes Palace Hotel staff and other travellers.
3 questions
Ask a question
Questions? Get answers from Hermes Palace Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“5th floor has AC problems”
DMak95, 15 Feb 2016 | Read review
“They provide non smoking room. Choose room away from elevator, the hotel is crowded.”
wahyup871, 13 Sep 2015 | Read review
“pool view is better than road view. higher level room is always better.”
H2711MOcarolinem, 10 Sep 2015 | Read review
“They have "non-smoking rooms/floor" on the top floor (5th)”
TaufekZ, 13 Aug 2015 | Read review
“Second floor has muh better internet”
  • Might have second thoughts after seeing the tub water.
M9703TSwilliamd, 7 Aug 2015 | Read review
5 of 5
Hotels.com
US$62* /night
View Deal
TripAdvisorUS$62
Priceline
CheapTickets
View all 9 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates