We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Gilgit Serena Hotel

Show Prices
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Gilgit Serena Hotel
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

114 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 110: English reviews
Start your review of Gilgit Serena Hotel
 Click to rate
Gilgit, Pakistan
Reviewed 3 weeks ago

I really enjoyed my 04 days stay at Gilgit Serena Hotel. Staff of the hotel is very cooperative and respectful. Room service and food quality is excellent. Very peaceful environment. View of the city and mountains from the hotel is really memorable

Review collected in partnership with this hotel
 Report
Helpful?
Thank ismailj453
Faisal Q, General Manager at Gilgit Serena Hotel, responded to this review

Thank you for taking the time to tell us about your stay at Serena Hotel, Gilgit. We greatly appreciate you have taken time to compete the guest comment and It is always a pleasure to receive constructive feedback where we improve our guest services. I have shared your feedback with my management team, I am confident with reinforced training and...

Gilgit-Baltistan, Pakistan
Reviewed 25 January 2017 via mobile

Hi , my name is Tajammul Hussain working as guide last many years to time by time I am traveling to make places with foreign , Serena hotel is one of the best hotel in Pakistan , highly recommend to tourist , Nice Hotel nice place , wonderful services, food is amazing ,feel like a home sweet home

 Report
Helpful?
Thank Tajammul Advent... G
Faisal Q, General Manager at Gilgit Serena Hotel, responded to this review

Thank you for taking the time to tell us about your stay at Serena Hotel, Gilgit. We greatly appreciate you have taken time to compete the guest comment and It is always a pleasure to receive constructive feedback where we improve our guest services. I have shared your feedback with my management team, I am confident with reinforced training and...

Islamabad Capital Territory, Pakistan
Reviewed 31 December 2016

It was a good experience once after landing at Gilgit and the other departing Gilgit. It would be good if you stay here after you have explored the region e.g. Hunza, Karakoram Highway, Naltar & even upto Khunjrab Pass. Good for relaxing and the food served at breakfast and dinner is wonderful. Enjoy the scenic view of Rakaposhi from the...

 Report
Helpful?
Thank AdnanKakazai
Faisal Q, General Manager at Gilgit Serena Hotel, responded to this review

Thank you for taking the time to tell us about your stay at Serena Hotel, Gilgit. We greatly appreciate you have taken time to compete the guest comment and It is always a pleasure to receive constructive feedback where we improve our guest services. I have shared your feedback with my management team, I am confident with reinforced training and...

usa
Reviewed 5 December 2016

The first room I was in had a king bed with lots of space and a very pleasant sitting area. The second room had 2 beds and no sitting area which was a negative feature. Both rooms were very comfortable especially the first.Cramped bathroom but with separate shower. Food was tasty and the evening meal outside had great choices. The...

 Report
Helpful?
Thank worldtraveler34
Faisal Q, General Manager at Gilgit Serena Hotel, responded to this review

Thank you for taking the time to tell us about your stay at Serena Hotel, Gilgit. We greatly appreciate you have taken time to compete the guest comment and It is always a pleasure to receive constructive feedback where we improve our guest services. I have shared your feedback with my management team, I am confident with reinforced training and...

Karachi, Pakistan
Reviewed 30 November 2016

Nothing better stay in Gilgit other than this hotel. Except front office staff rest was excellent and of top level. The front office staff need capacity building, attention and pleasantness. I am not complaining about any one but for better services they should be more professional. Further, massage facility should be provided. It is essential due to the cold weather.

Review collected in partnership with this hotel
 Report
Helpful?
1Thank syedshujaathussainz
Faisal Q, General Manager at Gilgit Serena Hotel, responded to this review

Thank you for taking the time to tell us about your stay at Serena Hotel, Gilgit. We greatly appreciate you have taken time to compete the guest comment and It is always a pleasure to receive constructive feedback where we improve our guest services. I have shared your feedback with my management team, I am confident with reinforced training and...

Karachi, Pakistan
Reviewed 27 November 2016

I very much enjoyed my stay at Serene Gilgit. It was an awesome experience and i would advise not to stay else where. Though internet was very bad but that was not serernas fault as internet in gilgit is 2g only

Review collected in partnership with this hotel
 Report
Helpful?
Thank 115arshadh
Faisal Q, General Manager at Gilgit Serena Hotel, responded to this review

Thank you for taking the time to tell us about your stay at Serena Hotel, Gilgit. We greatly appreciate you have taken time to compete the guest comment and It is always a pleasure to receive constructive feedback where we improve our guest services. I have shared your feedback with my management team, I am confident with reinforced training and...

Kobe, Japan
Reviewed 16 November 2016

Probably the best available hotel in Gilgit. Front desk staff not helpful. They lack professional ethics and stone faced (at least the one I met) No elevators. Seems to be cramped for space. Lobby is OK. The rooms size is average but Bthroooms are absolutely rotten. Cramped, tiny and the shower cubicle is like death cell. It has a nice...

 Report
Helpful?
Thank mithaheem
Faisal Q, General Manager at Gilgit Serena Hotel, responded to this review

Thank you for taking the time to tell us about your stay at Serena Hotel, Gilgit. We greatly appreciate you have taken time to compete the guest comment and It is always a pleasure to receive constructive feedback where we improve our guest services. I have shared your feedback with my management team, I am confident with reinforced training and...

Karachi, Pakistan
Reviewed 31 October 2016

This hotel is absolutely fabulous. The rooms are extremely comfortable and you get 5 star service all the time. The staff is super friendly and the people are always bursting with life love and happiness. The hotel is peaceful and very very clean and has all the amenities you would need. There is no power outages for this part of...

 Report
Helpful?
Thank AMYN-GHULAMALI
Faisal Q, General Manager at Gilgit Serena Hotel, responded to this review

Thank you for taking the time to tell us about your stay at Serena Hotel, Gilgit. We greatly appreciate you have taken time to compete the guest comment and It is always a pleasure to receive constructive feedback where we improve our guest services. We look forward to welcoming you back to Serena Hotel, Gilgit. Please do not hesitate to...

Islamabad Capital Territory, Pakistan
Reviewed 31 October 2016

I stayed in Gilgit for 1 night. I was accompanied by my wife. The best thing about this hotel was food. The Buffet dinner was served with traditional Baltistan dishes. It was one of the best dinners I had in Gilgit. However, the hotel rooms were very small. During my visit, hotel rooms were overbooked and we had to stay...

 Report
Helpful?
Thank AsharJamil
Faisal Q, General Manager at Gilgit Serena Hotel, responded to this review

Thank you for taking the time to tell us about your stay at Serena Hotel, Gilgit. We greatly appreciate you have taken time to compete the guest comment and It is always a pleasure to receive constructive feedback where we improve our guest services. We have noted your point of concern on twin room due to high occupancy, we have...

Reviewed 24 October 2016 via mobile

I liked the place because it was peaceful and quiet. Food could have been better. There is nothing much to write about. Just a quiet place to spend time with your spouse. Staff is nice. Absolutely loved loved loved the people of Baltistan.

 Report
Helpful?
Thank Durray M
Faisal Q, General Manager at Gilgit Serena Hotel, responded to this review

Thank you for taking the time to tell us about your stay at Serena Hotel, Gilgit. We greatly appreciate you have taken time to compete the guest comment and It is always a pleasure to receive constructive feedback where we improve our guest services. We look forward to welcoming you back to Serena Hotel, Gilgit. Please do not hesitate to...

145 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (131)
Viewed
Room/Suite (29)
Viewed
Hotel & Grounds (45)
Viewed
View from Room (13)
Viewed
Dining (21)
Viewed
Bathroom (3)
Viewed
Pool/Beach Area (1)
Viewed
Other (19)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (14)
Viewed
Dining (1)
Viewed
Hotel & Grounds (2)
Viewed
Room/Suite (1)
Viewed
Other (10)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Gilgit
0.0 km away
Hotel Elites
Hotel Elites
#2 of 30 in Khyber Pakhtunkhwa Province
61 reviews
0.0 km away
Royalton Hotel
Royalton Hotel
#1 of 9 in Rawalpindi
50 reviews
0.0 km away
Pearl-Continental Hotel Gwadar
Show Prices
Show Prices
Show Prices
0.0 km away
Prestige Residence Boutique Hotel
0.0 km away
Hargisa Hut
Hargisa Hut
#1 of 16 in Skardu
34 reviews
0.0 km away
Jamal Hotel
Jamal Hotel
#2 of 15 in Gilgit
1 reviews
Show Prices
Show Prices
Show Prices

Near Gilgit Serena Hotel

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Room Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Concierge
  • Babysitting

Additional Information about Gilgit Serena Hotel

Address: Brig. Sherullah Beg Road Jutial, Gilgit 15100, Pakistan
Region: Pakistan > Gilgit-Baltistan > Gilgit
Price Range: $172 - $287 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Gilgit Serena Hotel 3*
Number of rooms: 30
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Travelocity and Expedia so you can book your Gilgit Serena Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Gilgit Serena Hotel staff and other travellers.
3 questions
Ask a question

See all questions (3)

Questions? Get answers from Gilgit Serena Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book rooms facing Rakaposhi...”
 of 5 bubbles AdnanKakazai, 30 Dec 2016 | Read review
“Get rooms with Rakaposhi View.”
 of 5 bubbles mithaheem, 15 Nov 2016 | Read review
“Book well in advance and bring your camera”
  • amazing and comfortable room with an awesome view
  • lovely room
  • breathtaking morning view from my room
  • nice and clean
 of 5 bubbles AMYN-GHULAMALI, 31 Oct 2016 | Read review
“Ask for balcony room with a mountain view”
 of 5 bubbles foodisall, 18 Oct 2016 | Read review
“Higher floor rooms have a decent view of the surrounding lands and hills”
 of 5 bubbles alikarim, 13 Sep 2016 | Read review
5 of 5