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The Avenue Plaza Hotel

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1 room 2 adults 0 children
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The Avenue Plaza Hotel
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306 Reviews from our TripAdvisor Community

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Showing 303: English reviews
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South Salem, New York
Reviewed 3 weeks ago

Since I have last stayed here a few months back; the hotel has made a few improvements including providing irons and ironing boards in the rooms, scales in the bathrooms and replaced the alarm clocks that did not work. Internet WIFI speed is poor. This is one area that needs to be improved One thing that has not changes is...

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Thank grump51
Great Falls, VA,USA
Reviewed 3 weeks ago

I have tried other hotels in Naga City but always return to this as my top choice.It is located close to several excellent dining establishments, accessible but not right in downtown. In the past, I have enjoyed using the gym and pool but this time I was only passing through for the night to run errands. The hotel also has...

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Thank DolceVita_9
Bulacan Province, Philippines
Reviewed 4 weeks ago

Being a hotelier and a hospitality trainer, you can say I am quite discriminating and judgmental when it comes to the standards of hospitality service, particularly in terms of Guest Experience. 'Twas my first time to stay in the Avenue Plaza Hotel being the venue of my 2-day seminar with the Department of Tourism and where I am the Resource...

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1Thank FrancisORJojo
Reviewed 4 weeks ago

Royal treatment all the way through. Since the day we arrived up to now, the level of hospitality and customer service never waned and instead continues to be enhanced even more. From the friendly and proactive hotel personnel up to GM Allan Cu's warm reception, we have received nothing but the best. Indeed, for this hotel, the royal treatment is...

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Thank Jing J
Taguig City, Philippines
Reviewed 4 weeks ago

Stayed here last December for 2 nights and 3 days. Clean room, excellent customer service & wifi. Has complete amenities. Good breakfast buffet. Located at the heart of Naga City. One memorable experience was how they handled their visitors during the typhoon. The staff were very quick to respond and they made sure that all their guests were safe and...

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Thank MikylaTravels
Osaka, Japan
Reviewed 17 February 2017 via mobile

Staffs are friendly and accommodating. Felt like VIP during my stay.Very convenient location.The room is spacious with a nice view of naga. But I would like to suggest that some of their common area like bathroom in 1st floor need some improvements and must be cleaned from time to time.

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Thank Nielyn Grace S
Manila, Philippines
Reviewed 1 February 2017 via mobile

From airport pick-up, Dennis addressed each one of us by name & title; he was dressed like an English butler with proper manners & deportment to match. Hearing of our excitement over local delicacies, he called the hotel in advance to arrange for it to be served in one of our meals. Check in, as well as check out was...

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Thank urbandok
Reviewed 30 January 2017 via mobile

Nothing to say but Thank You so much...!! To all the staffs and crews of this wonderful hotel! Relaxing ambiance! So clean! Polite staffs ! We will surely comback! Kudos Avenue Plaza Hotel! 👌🏻👍🏼👊🏼

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Thank PopJavier
Manila, Philippines
Reviewed 27 January 2017

My family stayed here for 2 consecutive weekends; just remarkable. Hotel pick up is already a treat with a very corteus staff. Then hotel greets you with such a warm and homelike feeling. Reception staff, as well as greeters and guard on duty are exceptionally hospitable. Rooms are well kept, cozy and fully equipped. For any request from housekeeping -...

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Thank Ten10Ten10
Manila, Philippines
Reviewed 22 January 2017

Avenue does exceptionally great work to guarantee a lovely stay for their guests. Staff are hospitable beyond expectations while rooms are aesthetically warm, accommodating and appealing in its own charm. Staff and services are much more tailored than other hotels while Avenue truly remained its own welcoming self throughout our entire six-day staycation. Do. Go. To. The. Gym. Although they're...

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Thank dandeelionx

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Breakfast included
Official Description (provided by the hotel)
The Avenue Plaza Hotel's accommodation in Naga City, Camarines Sur, Philippines brings you right in the heart of the city. It is strategically located along Magsaysay Avenue near entertainment, shopping, dining centers, and historical attractions. From the boutique hotel, guests will easily access key places of interest, such as Peñafrancia Shrine, Immaculate Concepcion Church, Central Bus Terminal, and Naga City Centro/Downtown/Central Business District. Each room at the hotel comes with air-conditioning, high-speed Internet connection, coffee/tea maker, private toilet and bath, shower, safe, and baby cot/crib upon request. Guests will also enjoy a mini-bar, PosturePedic bed, and plasma TV with cable. Further, the boutique hotel also has facilities and services for guests' convenience. It has a ballroom, cafe, business center, conference room, restaurant, 2-level infinity pool, and lifestyle center. Airport transfer, car rental, city transfer, currency exchange, and massage service are also available. The boutique hotel offers a convention center that can seat up to 800 people and an events tent that can carry up to 1000 people, as well. The Avenue Plaza Hotel has been recognized by Tripadvisor, as a Traveler's Choice in 2013 for Best Service where it outranked 5 Star hotels in Metro Manila. Besides this, Cebu Pacific's in flight magazine, Smile, gave us an award for being a Best Brand in Travel and Tourism as the Best Hotel for Stress Free Business Trips in 2013. Also, the Department of Tourism Region 5 also accorded us a Gayon Bicol Award for Enterprise Service Excellence in recognition of its team's untiring efforts in sustaining the international standards for tourism services towards global competitiveness. These features and awards make it the best place to stay in Naga City. ... more   less 

Additional Information about The Avenue Plaza Hotel

Address: Magsaysay Avenue | Brgy. Balatas, Naga, Luzon 4400, Philippines
Region: Philippines > Luzon > Bicol Region > Camarines Sur Province > Naga
Price Range: $77 - $194 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Avenue Plaza Hotel 3.5*
Number of rooms: 63
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Questions & Answers

Here's what travellers have asked, with answers from The Avenue Plaza Hotel staff and other travellers.
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Questions? Get answers from The Avenue Plaza Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Tried a few rooms from different floors and wings, all comfortably located.”
 of 5 bubbles Ten10Ten10, 27 Jan 2017 | Read review
“Try to get rooms closer to the elevator. The suite is oh so lovely.”
 of 5 bubbles dandeelionx, 21 Jan 2017 | Read review
“The rooms along the river side offers view of the annual "Penafrancia translacion" in the city and are quiet.”
 of 5 bubbles B2214DPlarryb, 16 Jan 2017 | Read review
“At least one Handicap accessible room is available.”
 of 5 bubbles raula51, 5 Jan 2017 | Read review
“Choose a room with terrace on the second floor”
 of 5 bubbles LONDONER911, 11 Nov 2016 | Read review
5 of 5