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Hotel San Marco Gensan

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Hotel San Marco Gensan
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29 Reviews from our TripAdvisor Community

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Showing 28: English reviews
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Reviewed 8 January 2017 via mobile

All rooms are clean, with aircon and warm water in shower. The Rooms are big and silent, the windows are noise isolated...! Outside and furniture looks like an Italian hotel... Very nice. Good breakfast (Philippine and European)... for a low price included. The Stuff is very very friendly and helpful if you have a problem... But we didn't have the...

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Thank Chris C
London, United Kingdom
Reviewed 21 November 2016

Only negative thing to say and please bare in mind it is not the hotels fault this happened, there's no transfer on the weekends. Cab is 150Pesos from the airport and to be fair that's cheap. Breakfast is good, knowledge of the area is useful, staff are very friendly. Would I stay here again? Yes.

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Thank Harrison T
Reviewed 1 November 2016

I have stayed in the San Marco several times now and is my preferred place when i visit friends. The staff are very pleasant and helpful above expectation. Breakfast is very good to start the day. Bathroom and bed are the most important comforts of my stay and both were very good. The only disappointment is the speed and access...

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1Thank Ian D
Syracuse, New York
Reviewed 30 August 2016

I stayed in this hotel for 2 weeks. The staff there was excellent and extremely helpful. Being an American, there were many little things I did not know about which the staff assisted me with, Here in America, our cellphones do not use SIM cards for example. The staff assisted me in getting a good SIM card for an inexpensive...

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3Thank kylito65
Hotel San M, Manager at Hotel San Marco Gensan, responded to this review

Hi Sir Kyle, Thanks for staying with us during your GenSan holiday here in the Philippines. It's always a pleasure to hear from happy valued guests. This motivates us to maintain the quality of service and facilities and continue finding ways to further improve, as your satisfaction is indeed our pleasure. We're looking forward to having you with us again...

Reviewed 25 August 2016 via mobile

We've been booked for our stay by a company and checked in around 5:30 in the afternoon. The hotel is fully booked, and the staff should have anticipated the needs of the guests beforehand. Disappointing services sighhhh! 1. No bath towels available (it's now 10:22 pm) 2. The bathroom's drainage is clogged. 3. Lack of available food items for breakfast...

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Thank Joy c
Hotel San M, Manager at Hotel San Marco Gensan, responded to this review

Hi Miss Joy, Thank you so much for airing your complaints. We do appreciate valued guests informing us of any grievance as we see them as opportunities to improve the standards in service and facilities we ardently wish to maintain. Please accept our sincerest apology for the inconvenience you and your companions went through. Kindly note that we're already consulting...

Reviewed 17 August 2016

Stayed here because the other options in Gensan are all booked (Greenleaf and Microtel). The shower was merely dripping. My room had window type air-conditioner which hums like a bee. Can't complain much for its price though.

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Thank mrxe2016
Hotel San M, Manager at Hotel San Marco Gensan, responded to this review

Hi mrxe2016, Thank you so much for airing your complaints. We do appreciate valued guests informing us of any grievance as we see them as opportunities to improve the standards in service and facilities we ardently wish to maintain. Please accept our sincerest apology for the inconvenience you and your companions went through. Kindly note that we're already consulting with...

Reviewed 24 July 2016

Clean. Nice size room for the money. Great staff. You can walk to SM mall. They serve good food downstairs. Nice restaurant next door. Easy trike rides outside, and the security guard will help with any request. Great view of surrounding mountain rage from upstairs patio.

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1Thank John S
Hotel San M, Manager at Hotel San Marco Gensan, responded to this review

Hello Sir, Great lovely day to you! Thank you for that wonderful comment. It gives us more encouragement to perform on our respective duties. Thank you for staying with us and I do hope that the next time you come back, we can be of service to you once again. All the best!

Metro Manila, Philippines
Reviewed 31 May 2016

The staff is doing good in the hotel. When you ask for assistance, they do it, although there was one instance that I need to follow up my request to fix the shower in the bathroom because it is not working. On my first night, I used a dipper and pail to take a bath. The food they are serving...

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Thank marlonladesma
Hotel San M, Manager at Hotel San Marco Gensan, responded to this review

Hello Sir, Magandang Gensan! Great Life! Good Morning! Thank you for your time to provide us your comment regarding our hotel. We highly appreciate it. I do hope on your next visit that we can attend to your needs right away. Thank you very much! Marilou

Antipolo City, Philippines
Reviewed 31 May 2016

this place is worth the penny!their room is very clean and neat. sheets are of high quality. zircon works was strong.tv works well but my last day there wasn't any signal so i wasn't able to use it. the shower was also great. i took their highly recommended breakfast which is tapsilog and it is indeed tastes amazing

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Thank greenleafbren
Hotel San M, Manager at Hotel San Marco Gensan, responded to this review

Hello Sir, Magandang Gensan! Thank you for your time giving us your feedback. We highly appreciate your comment towards our hotel. We hope to be of service to again. Best Regards, Marilou

Puerto Galera, Philippines
Reviewed 29 March 2016 via mobile

Rooms publish on the internet is not the same price when you walkin, its more pricier than publish.. Rooms prices are based on single persons only. Yet facilities are very nice rooms are clean and bathrooms are well kept. Complimentary breakfast included. Food are great as well as friendly and helpful staff. Would highly recommend regardless.

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Thank krameinna
Hotel San M, Manager at Hotel San Marco Gensan, responded to this review

Hello Po. Thank you for your inspiring comment. We highly appreciate your comment that will keep us going. I do hope that we can be of service to you again. All the best! marilou

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Breakfast included
  • Room Service
  • Free Parking
  • Bar/Lounge
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Shuttle Bus Service
  • Room Service
  • Free Parking

Additional Information about Hotel San Marco Gensan

Address: Hotel San Marco Gensan Laurel East Ave., General Santos, Mindanao 9500, Philippines
Region: Philippines > Mindanao > South Cotabato Province > General Santos
Price Range: $44 - $57 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel San Marco Gensan 3*
Number of rooms: 28
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Also Known As:
Hotel San Marco Gensan General Santos, Philippines, Asia
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Pasig, Philippines
over a year ago
Amarillo, Texas
over a year ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Right where you need to be.”
 of 5 bubbles harrisont587, 21 Nov 2016 | Read review
“I found the third floor to be the quietest. . You can take fantastic pictures up on rooftop patio of the skyline and city!”
 of 5 bubbles kylito65, 30 Aug 2016 | Read review
“Rooms not facing the highway is quieter.”
 of 5 bubbles renz_see, 15 Mar 2015 | Read review
“Matrimonial Suite gives you the royal treat while staying in Gensan.”
 of 5 bubbles markjosephd, 3 Apr 2014 | Read review
“Request a room at the second floor since the four-storey building does not have an elevator.”
 of 5 bubbles desroix, 26 Aug 2013 | Read review
5 of 5