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Hotel Spa Ixtapan

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238 Reviews from our TripAdvisor Community

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Showing 149: English reviews
Houston, Texas
Reviewed yesterday NEWvia mobile

This was my second visit in as many years. The rooms are not luxurious, but are large and well-cleaned. The highlight is the daily massage and beauty treatments on the inclusive spa package. The clientele tends to be a bit older than other spas, women in their 60s and 70s. The exercise classes are geared for that age group and...

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Helpful?
Thank tnjgotts
San Miguel de Allende, Mexico
Reviewed 1 week ago

Four days with the girls! That was the fun part. Treatments at the Spa were extremely nice and above average. The food is NOT good and EXTREMELY limited. David and his crew make up by their smiley faces and service. If you are a vegetarian plan on fruit. They say they have 2 restaurants but only one is open when...

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Helpful?
Thank KiraMexico
Roseweb, Public Relations Manager at Hotel Spa Ixtapan, responded to this review

Dear Reviewer, We thank you for writing to Tripadvisor. We would like to respond to your comments separately: if you look at our menu, at the bottom it says that one can always order, an omelette, fruit and cheese and often broiled fish or chicken. There are two menus at our resort, and spa guests are allowed to order from...

A TripAdvisor Member
2 reviews
Reviewed 4 December 2016 via mobile

Try to book a night and the operator insisted in the full package, since I was visiting the water park, did not take it so we arrived at hotel around 17:00 hours and stayed a bit in the room, then decided to go have diner and they only had a fixed menu with four choices instead of a open menu,...

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Helpful?
Thank A TripAdvisor Member
Roseweb, Public Relations Manager at Hotel Spa Ixtapan, responded to this review

Thank you for visiting our resort. We have two restaurants however one is for those on the spa diet. We also print on our regular menu that one may always order eggs, or a fruit and cheese plate and the head waiter offers broiled fish and chicken. The hotel also has an offsite hacienda based restaurant st which guests get...

Philadelphia USA
Reviewed 24 November 2016 via mobile

The spa in Ixtapan de la Sal is a pleasant remnant from the past - nothing fancy about it, but the spa treatments are superb. This is a place to relax and unwind, between massages, hair treatments, pedi/manicures, facials, etc.

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Thank ntalbot
Roseweb, Public Relations Manager at Hotel Spa Ixtapan, responded to this review

Thank you for your kind words about our historic resort. We appreciate your visit and welcome you back next year.

Reviewed 18 November 2016 via mobile

This hotel is not luxurious but it is confortable. You can book your stay and it can include breakfast, lunch and dinner. For those of you with a special diet they have good options. The spa is 5 minutes away at walking distance. Make sure you book your spa treatments in advance and please try the roman tubs with thermal...

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Helpful?
Thank Mextraveling
Roseweb, Public Relations Manager at Hotel Spa Ixtapan, responded to this review

Thank you for writing to Tripadvisor. We would like to clarify a few items about your stay, as you might not have been aware of these: Our fifth floor spa is on the actual hotel premises as it the elegant Holistic Spa; we offer a third spa, a few steps away outside the back gates. At the fifth floor spa,we...

Warrenville, Illinois
Reviewed 12 November 2016

Have been going there for years and then have not been for several years because of the violence that was going on. Looked on the web and thought it was purchased by the Marriott so booked Hotel Rancho San Diego Grand Spa Resort in place of Ixtapan. Am very disappointed now and hope we can return next year.

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Thank Barbara B
San Diego, California
Reviewed 26 October 2016

This was my second trip to this Spa and it will NOT be my last. The staff are amazing; really service oriented and patient with some of the "ugly Americans" I observed. If you speak Spanish you will find it easier to navigate. I do not and was just fine; politeness, smiles and thank you's go a long way. The...

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Helpful?
Thank MaryLS
Roseweb, Public Relations Manager at Hotel Spa Ixtapan, responded to this review

Dear Guest, Thank you for your nice review of Ixtapan Spa Hotel and for mentioning the excellence and friendliness of our staff. Many staff members understand English and senior staff speak it fluently. We are visited by many North Americans annually and, as you, they find Spanish is not an issue. We are happy you were able to communicate with...

Atlanta, Georgia
Reviewed 13 August 2016 via mobile

Just got back from Hotel Spa Ixtapan. I will list some of the things I loved about this place: the exercise classes led by Alejandra in the gym and the pool; water aerobics with Brenda in the pool; tennis with Israel; beautiful yoga room; good healthy food and service by David and his staff; wonderful spa treatments; beautiful grounds; morning...

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Thank Travelerfr0mGe0rgia
Roseweb, Public Relations Manager at Hotel Spa Ixtapan, responded to this review

Thank you for writing to tripadvisor and for coming to our resort. We welcome you back next year.

Reviewed 11 August 2016

The spa is unbelievable. Right price, great spa food, wonderful services and the warmest and most charming staff always willing to accommodate your needs. A group of 15 of us who met here have become great friend and plan our summer stay dates beginning in January. This isn't canyon ranch but that is what makes it so special. This year...

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1Thank ellie e
Roseweb, Public Relations Manager at Hotel Spa Ixtapan, responded to this review

Thank you for your kind words. We welcome you back to our lovely resort.

New York City, New York
Reviewed 3 August 2016

This was my third time at this spa and each time I seem to enjoy it more and more. The last two times I went alone and this time I went with a group. Either way there are always a lot of interesting people to meet. It is a very friendly place, so if you are traveling solo, you will...

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1Thank Susan K
Roseweb, Public Relations Manager at Hotel Spa Ixtapan, responded to this review

Thank you for those nice words. Welcome back!

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Free Internet
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Breakfast included
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Business Centre with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
Ixtapan Spa is a 4 seasons resort, 65 miles from Mexico City in gorgeous mountains. There are 220 rooms, 2 pools, 3 full spas, mineral waters, and Zen Gazebo. 7 Night spa stay includes excellent meals,many organic treatments, tennis lessons, and yoga/ fitness classes. There is also optional sightseeing. Resort has a theater, children's center, modern fitness center,lighted tennis,yoga gazebo. Spa, Mexican and Continental cuisine. The resort is appropriate for families, couples, solos and groups. Staff speaks English and there is an English speaking doctor on staff. Our guests are transferred in private air-conditioned vans from Mexico City and Toluca Airports. The resort has special arrangements for groups of 6+ coming together. The adjacent town of Ixtapan de la Sal is a historic spa town, with shopping, crafts, restaurants and a colonial center. ... more   less 

Additional Information about Hotel Spa Ixtapan

Address: Boulevard Arturo San Roman, Ixtapan de la Sal 51900, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Estado de Mexico > Ixtapan de la Sal
Price Range: $171 - $214 (Based on Average Rates for a Standard Room)
Number of rooms: 220
Also Known As:
Hotel Spa Ixtapan Mexico
Ixtapan Spa De La Sal
Ixtapan Hotel De La Sal
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Spa Ixtapan staff and other travellers.
12 questions
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Boynton Beach, Florida
4 months ago
over a year ago
Seattle, Washington
over a year ago
San Francisco, California, United States
over a year ago

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Questions? Get answers from Hotel Spa Ixtapan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“overlook the pool, much quieter”
 of 5 bubbles 615AmyF, 6 Jul 2016 | Read review
“Facing the pool, but it is still noisy with kids”
 of 5 bubbles TexasPam, 22 Jun 2016 | Read review
“Request a balcony, the views are amazing”
 of 5 bubbles littlesong20, 25 May 2016 | Read review
“Overlooking the pool is best, if they are available”
 of 5 bubbles Kari837, 25 May 2016 | Read review
“second floor rooms have a nice open porch to sit on”
 of 5 bubbles JoanAnne1961, 17 Feb 2016 | Read review
5 of 5