We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Save
Traveller (130)
Pool & Beach (22)
Room & Suite (14)
Overview
  • Excellent52%
  • Very good27%
  • Average13%
  • Poor4%
  • Terrible4%
Travellers talk about
“water aerobics”(18 reviews)
“exercise classes”(14 reviews)
“morning walk”(10 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
All hotel details
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (280)
There are newer reviews for Hotel Spa Ixtapan
See the most recent reviews
Filter reviews
167 results
Traveller rating
101
45
13
3
5
Traveller type
Time of year
LanguageEnglish
101
45
13
3
5
Show reviews that mention
All reviewswater aerobicsexercise classesmorning walkmexico citysalsa dancingwater parkthe main hotelsmall townwalk into townbeautiful groundsyear after yearabove averagereturn next yearthe dining room stafffelt safeking size bedlocal town
FilterEnglish
Updating list...
11 - 15 of 167 reviews
Reviewed 28 July 2017 via mobile

This is probably the 15 th year I have visited the spa. It is my safe and relaxing place to go to revive myself from the stress of work. This year I am staying in the newly refurbished villas with a beautiful porch and new...More

2  Thank ellie e
Response from Roseweb, Public Relations Manager at Hotel Spa IxtapanResponded 30 July 2017

Thank you for reviewing our resort. We are pleased that you mention the villas and their new renovation. We strive to keep our historic building up to high standards and renovate quietly to do so. We welcome you back for your 16th visit.

Reviewed 20 July 2017 via mobile

This is my 8th July visit and it just gets better each time. The property is beautiful and the rooms are spacious and although not luxurious, they are perfectly fine. This year there are several tasty new meal choices and the spa menu is filling....More

Thank Loisrb
Response from Roseweb, Public Relations Manager at Hotel Spa IxtapanResponded 21 July 2017

Thank you for writing to TripAdvisor and for returning to our resort for 8 visits. We are happy you like our Spa Holistico which as you state,is in our premises three minutes away. We welcome you back again for your 9th time.

Reviewed 20 July 2017 via mobile

This used to be the best spa/hotel in Ixtapan de la sal , unfortunately this was 30 or 40 years ago, perhaps more . As its location is unbeatable (right next door to a spa facility that has very good prices and is the only...More

Thank Tamaratabak
Response from Roseweb, Public Relations Manager at Hotel Spa IxtapanResponded 21 July 2017

Thank you for writing to TripAdvisor. We do regularly update and renovate the resort yet we keep the vintage look of the hotel. Bathrooms are smaller perhaps but we find many guests use the spa facilities in our wobspa areas. The day spa to which...More

Reviewed 30 April 2017

Had such a great time with a group of gals being pampered at the spa. My room was nice and clean and comfortable. Love the staff here. My only complaint is I personally found the food awful...the staff in the dinning room are wonderful but...More

Thank leslie p
Response from Roseweb, Public Relations Manager at Hotel Spa IxtapanResponded 1 May 2017

Dear Guest, Thank you for writing to TripAdvisor. We are sorry you did not enjoy our spa cuisine. We hope you were told that spa guests are permitted to substitute for the regular menu at anytime. You may also ask for a fruit and cheese...More

Reviewed 13 April 2017

A Classic 50's Mexican Hotel with beautiful grounds and two floors of spa with all the treatments from a great staff. Adjacent to the hotel there are two modern spas owned by the hotel for those who want treatments not offered at the hotel. And...More

Thank Bill K
Response from Roseweb, Public Relations Manager at Hotel Spa IxtapanResponded 14 April 2017

Thank you for writing about Ixtapan Spa and complimenting our resort. We welcome you back next time.

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Free Internet
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Room Service
Breakfast included
Hotel Amenities
Free Parking
Airport Transportation
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Room Service
Breakfast included
Business Centre with Internet Access
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Hot Tub
Golf Course
Tennis Court
Fitness Centre with Gym / Workout Room
Heated pool
Outdoor pool
Details
Price range
US$120 - US$150 (Based on Average Rates for a Standard Room)
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$120 - US$150 (Based on Average Rates for a Standard Room)
Room types
Non-Smoking Rooms, Suites, Family Rooms
Add Photo Photos
Traveller (130)
Pool & Beach (22)
Room & Suite (14)
Dining (10)
Questions & Answers
Ask a question
Janice A
6 August 2017|
Answer
Response from Loisrb | Reviewed this property |
Save the loofa,fango until the end after you have been in the sun. You can trade your package facials for the Holistic facial. Ask the spa director to help you with this. Just enjoy your treatments and don't worry so much... More
0
Votes
Aileen G
9 April 2017|
Answer
Response from ntalbot | Reviewed this property |
I am not an agent, but I've been a guest at the spa twice. You can find their package information on their website, look for SpaMexico.
0
Votes
Room Tips
"I loved my room on the 4 th floor overlooking a large pool. It had a nice breeze and a huge wardrobe area..."
Read review
"Second floor poolside"
Read review
"5th floor is the spa a little busy sometimes mountain views or pool is really nice"
Read review
"overlook the pool, much quieter"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing