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Hotel is nice
But the service is slow
The rooms are terribly warm and there is no air-conditioning
The coffee maker had mold and fungus . It had not been cleaned.
The food is very good. Specially the Sunday brunch
Bar needs to extend its...More
Response from Guadalupe Oliva G, General Manager at Fiesta Americana Hacienda GalindoResponded 2 weeks ago
Thank you for sending us your commnents regarding your recent stay with, may I share with you that we have our proyect of refurbishing the hotel staring in a couple of months, this will incluide the air contiditioning and will be more comfortable.
The room was nice with a little balcony. But you are not going there to stay in your room, the all building, its garden and activities are the important things to consider there! The outside buffet food is amazing... you eat in the shadow of...More
Response from Guadalupe Oliva G, General Manager at Fiesta Americana Hacienda GalindoResponded 17 May 2017
Thank you for taking the time to send your comments, for us it is very important to know we covered your expectations.
We look forward to see you in the near future.
My favourite is The buffet is great with lots of options and top quality, especially the one for breakfast-brunch, during the weekends.
The hotel is one of the most beautiful hotels in all of Mexico, really historic and very well preserved, the gardens and public...More
Thank Rafa M
Response from Guadalupe Oliva G, General Manager at Fiesta Americana Hacienda GalindoResponded 25 April 2017
Thank you taking the time to share your impression regarding your recent stay with us, this gives us a great motivation to keep on working to assure our guest quality in our services.
We look forward to see you in the near future....More
Exotraordinary location in historic hacienda in full nature. Fulminant style can still be seen. However, service staff at reception, room service and laundry sometimes seems to be overstrained. Several times laundry got damaged or mixed up, changeful room service quality. But friendly and helpful people....More
Response from Guadalupe Oliva G, General Manager at Fiesta Americana Hacienda GalindoResponded 4 March 2017
Thank you for taking the time to share your comments, this gives us the opportunity to work in the services did not acomplished your expectations. Best regards.
Very good brunch! One of the best in Queretaro! Staff is very friendly. Starting from the security gate!
The only observation would about the music...
Horrible music for that kind of set up in this style of resort....More
Thank Francois O
Response from Guadalupe Oliva G, General Manager at Fiesta Americana Hacienda GalindoResponded 9 February 2017
Dear Francois, thank you for taking the time to send us your impression regarding the attention and service we offered you during your recent stay with us, I am sorry the music was not of your satisfaction, we have 3 different groups on friday and...More
US$50 - US$165 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Central Mexico and Gulf Coast >
San Juan del Rio
Also Known As
Fiesta Americana Hacienda Galindo Hotel San Juan Del Rio ,