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Capital Plaza Hotel

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Capital Plaza Hotel
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242 Reviews from our TripAdvisor Community

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Showing 115: English reviews
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Placencia, Belize
Reviewed 1 week ago via mobile

So we just retired to Belize and decided to take a Spring Break vacation to Chetumal. We stayed at the Capital Plaza and after not knowing much Spanish Carlos Saenz who works the front desk at night spoke very good English. We asked him everything from A to Z about Chetumal and does he know it all!!! From restaurants to...

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Helpful?
Thank LeMichelinBelize
Whitehorse, Canada
Reviewed 3 weeks ago

Capital Plaza Hotel is a modern property located right at the heart of the city of Chetumal. Close to the bus station/collectivos, public market and the Mayan Cultural Museum. Staff were friendly and helpful, the rooms spotless and very comfortable. The hotel has a restaurant, but there is great street food across the street at the market and also several...

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Helpful?
Thank r0n69
Belvedere, Kent
Reviewed 3 weeks ago via mobile

A modern hotel, well maintained. Our room was freshly decorated and everything worked correctly. Hooray for individual bedside lamps. Centrally located although we were too travel weary to venture out for dinner. But the evening meal here was of a high standard and the choice extensive. My tuna was cooked as requested and came with potatoes and excellent al dente...

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Thank Joebelvedere
Belize City
Reviewed 4 weeks ago

I frequently travel to chetumal and normally stay at one hotel for my last trip i wanted to try somewhere new so we stayed at capital plaza. The place was nice and very much what i expected, it was clean and the rooms where great.the had secure parking to the back and pool was nice as well. It was a...

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1Thank kylemiller_88
Star, Idaho
Reviewed 5 weeks ago

We only stayed in Chetumal for one night before crossing into Belize. We arrived in Chetumal on an ADO bus. The taxi from the bus station to the hotel is 20-25 pesos (the driver initially wanted 100 pesos but a local intervened). Check in at the hotel was very easy. We were there on a Sunday and the hotel seemed...

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1Thank Akwinelvr
Reviewed 3 February 2017 via mobile

Overall this was a great stay. We only paid about $40 for a nice king size bed. I would stay here again definitely, the only thing is I guess somebody there enjoyed spray me with a fire extinguisher.....

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1Thank Mike P
Toronto, Canada
Reviewed 27 January 2017

The normal hotel I book for my stay in Chetumal was full so tried new hotel. The hotel was clean and well decorated, centrally located to the downtown retail shops. The front desk staff spoke perfect English and were courteous and very helpful. The restaurant located in a beautiful courtyard had great food and service!

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1Thank livinthedream524
Spanish Lookout, Belize
Reviewed 4 January 2017

Me and my boyfriend stayed at Capital Plaza from December 30th, 2016-January 3rd, 2017. Considering it's on the main Street in the Centro, it was easy to find. We walked up to the receptionist, located in a really nice lobby area. Most of the time there are two receptionists which ensures you're attended to faster. We had booked from probably...

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2Thank Aitiana S
Nicte M, Ventas at Capital Plaza Hotel, responded to this review

Dear Guest, We appreciate the time you took in writing your comments. We will communicate your review to our team that makes it possible to meet the expectations of our guests. We hope to see you soon .. Happy New Year !!

London, United Kingdom
Reviewed 20 November 2016 via mobile

Very smart modern hotel in good location. Rooms very nice but shower poor and wifi intermittent.Swimming pool good but a little cool. Restaurant service was a little slow but food was excellent - recommend coconut shrimp

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Thank Alan H
Cancun, Mexico
Reviewed 17 October 2016 via mobile

It is very well located, confortable and good prices. I expected more information about the services in the hotel but I never heard or read about it, non of the staff told me about amenities or something. I guess they are under some kind of construction or detailing rooms since I found a dusty room, I walk a few steps...

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Helpful?
Thank Fran L

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Chetumal's capital hotel. Where your comfort is our priority. ... more   less 

Additional Information about Capital Plaza Hotel

Address: Avenida Heroes 171-A | Colonia Centro, Chetumal 77000, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Chetumal
Price Range: $53 - $122 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Capital Plaza Hotel 3.5*
Number of rooms: 85
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Questions & Answers

Here's what travellers have asked, with answers from Capital Plaza Hotel staff and other travellers.
5 questions
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Wilmington, North Carolina, United States
7 months ago
over a year ago
San Miguel de Allende, Mexico
over a year ago

See all questions (5)

Questions? Get answers from Capital Plaza Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“They all seemed quiet and similar”
 of 5 bubbles r0n69, 28 Feb 2017 | Read review
“Corner rooms are larger.”
 of 5 bubbles GabrielleAGS, 4 Jan 2017 | Read review
“If you are travelling on your own ,dont pick groud floor room.Patio doors can be a bit dodgy.”
 of 5 bubbles KasiaJorissen, 5 Oct 2016 | Read review
“2nd floor or above, Jr. suite is worth the minimal cost difference.”
 of 5 bubbles grateful02, 29 Apr 2016 | Read review
“Foe a quiet night , try to diet a far from the front , X15 and on”
 of 5 bubbles shmuelb2014, 20 Feb 2016 | Read review
5 of 5