We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
We stayed for one night, two couples in two rooms. One was fine, a good room with no problem. The other was bad - air condioning didn't work at first. After two visits from maintenance it worked but sent out the most noxious smell so...More
Thank G E H
Response from IHGCare, Guest Relations Manager at Capital Plaza HotelResponded 15 August 2013
Dear G E H,
Thank you for taking the time to express your thoughts and concerns. We would like to apologize for the over-all issues you had during your stay. It is regrettable that we fell below your expectations. Your feedback is very important to...More
This has been the best hotel I have been to in Chetumal. The rooms are a little smaller and the hotel is a bit more expensive than others but the facilities make up for it. Ice Machine available. Hotel is right downtown. Great buffet on...More
A nice comfortingly familiar choice, close to the town centre and opposite the museum of Mayan Life. The kids enjoyed the pool, gown ups enjoyed sitting outside in the little courtyard. After several months of roughing it we enjoyed the feeling of a little luxury...More
We stayed here on our way back from Palenque, just for the night. This was our second stay. Our first stay was about a year and a half, or so. I was not happy about our room. But this time things were a bit different....More
it was ok. its location is great; right across the street from cultural center with good food all around it; bathrooms need some work though. it was clean, just outdated. request a room far from the ice machines; since the hallways are made of marble,...More
2 Thank jhonathanp
Response from IHGCare, Guest Relations Manager at Capital Plaza HotelResponded 27 May 2013
Thank you very much for taking the time to share your comments online. I am pleased that you liked our convenient location.
Let me take this opportunity to apologize for you did not find some amenities to your liking. We are constantly exerting...More
US$52 - US$73 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Family Rooms ,
Smoking rooms available ,
Number of rooms
TripAdvisor is proud to partner with Booking.com, Expedia, Otel, Hotels.com, Agoda, Priceline, Orbitz, Travelocity, Cancelon, TripOnline SA and Hotwire so you can book your Capital Plaza Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.