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We had 2 night stay booked on 2 different days monday night and thursday night we had a comfortable bed and great location looking forward to our second night stay, due to circumstances of protesters blocking the road to into tuxtla we were not able...More
Response from Alejandro L, General Manager at Holiday Inn Express Tuxtla Gutierrez La MarimbaResponded 20 June 2016
The team Holiday Inn Express La Marimba appreciated your comments,we are sorry for the inconvenient in your stay including the facts that ocurred in the city. We will consider these situations in the future.
We stayed here on our way to San Cristobal. Upon checking out, we mistakenly left a piece of luggage behind. The hotel was very helpful in getting it to us! Thank you very much! The accommodation was comfortable and well located. The breakfast was a...More
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Response from Alejandro L, General Manager at Holiday Inn Express Tuxtla Gutierrez La MarimbaResponded 23 December 2015
We appreciate your kind comments and we are very happy to know that we contribute to your traveling experience in Chiapas, has been extremely positive. We appreciate our Breakfast Express has been of your total satisfaction.
We hope to return soon and stay...More
The location was very important to me, so I picked this hotel. The Marimba park is just 2 Blocks away, you have a couple of restaurants that open late night within walking distance. The breakfast was completed with many food options. I always stay in...More
Response from Alejandro L, General Manager at Holiday Inn Express Tuxtla Gutierrez La MarimbaResponded 13 March 2015
We deeply appreciate your time to write such a great review. We are so glad that you have enjoyed our breakfast and the atractions around the the hotel, in special " The Marimba´s park",that is located just few steps to the hotel.
I stayed here with my family as we were visiting and I just have to say it was the best night sleep I had all vacation. The lobby was very clean and receptionist was very nice an welcoming. Our room was clean and very nice....More
Response from Alejandro L, General Manager at Holiday Inn Express Tuxtla Gutierrez La MarimbaResponded 10 February 2015
We trully appreciate your kind comments. We are glad you enjoyed your stay with us.
We have shared your feedback with our staff and involved managers, as they strongly contribute to our efforts in providing the best possible guest satisfaction.
We Hope see...More
We stayed here only overnight. Both rooms were large (one with 2 single beds and one KS), very clean and quiet. The bathroom has nice amenities and a complimentary bottle of water per person.
Breakfast is included. It is not very fancy but at least...More
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Response from Alejandro L, General Manager at Holiday Inn Express Tuxtla Gutierrez La MarimbaResponded 20 January 2015
Thank you very much for sharing your valuable comments by this way. We are so glad to read about your nice experience, that you lived in our hotel. Also we are happy to Know that you enjoyed the breakfast, the neatness in the...More
Estimado Sr. Topeca; reciba un cordial saludo y aprovecho para comentarle que si contamos con servicio de transporte para ir por usted al aeropuerto el costo es de 500 pesos ya con impuestos incluidos. Para solicitar éste... More
Estimado Sr. Topeca; reciba un cordial saludo y aprovecho para comentarle que si contamos con servicio de transporte para ir por usted al aeropuerto el costo es de 500 pesos ya con impuestos incluidos. Para solicitar éste servicio puede marcarnos directamente al Hotel 01 961 61 8 9500 y así poder direccionarlo con el chófer y fijar el horario del traslado.
Sin hay algo más que pueda hacer por usted, por favor déjeme saber.
Ana Estrada/Guest Service