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BEST WESTERN PLUS Palmareca Suites & Hotel

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262 Reviews from our TripAdvisor Community

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Showing 48: English reviews
Mexico City, Mexico
Reviewed 19 September 2014

The Hotel is located far away from the center of the city, but the facilities are in very good condition. Very friendly staff; there is an excellent buffet for breakfast. The Wi-Fi connection is very poor and tricky. We got a very good deal for our room and were very satisfied with the service.

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Helpful?
1Thank maria r
BEST WESTERN P, Guest Relations Manager at BEST WESTERN PLUS Palmareca Suites & Hotel, responded to this review

Dear Matechen: Thank you for completing the survey regarding your recent stay at our property. You are very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will...

The Woodlands, Texas
Reviewed 17 September 2014

This hotel honors the Best Western chain. The service was friendly and professional, anticipating our needs. The rooms are very spacious and clean, simple, not luxurious, but with everything we needed. Everything worked well, including the hair dryers. The beds were very comfortable. The bathrooms were also very large, no bathtubs, which is ok by me, as I"m older and...

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Helpful?
Thank LolitaCardenas
BEST WESTERN P, Guest Relations Manager at BEST WESTERN PLUS Palmareca Suites & Hotel, responded to this review

Dear Lolita: Thank you for completing the survey regarding your recent stay at our property. You are very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will...

Annapolis, Maryland
Reviewed 20 August 2014

I stay here every year to get some warmth after visiting San Cristóbal de las Casas. This is my favorite place in all of Tuxtla Gutierrez. The staff is wonderful, the pool area is great, good value all around. Check-in is easy and it's located next to the mall, which is a plus for me. Thanks!

Review collected in partnership with Best Western
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Helpful?
Thank BeryBery
BEST WESTERN P, Guest Relations Manager at BEST WESTERN PLUS Palmareca Suites & Hotel, responded to this review
Google Translation

Estimada BeryBery: ¡Antes que nada mil Gracias por tus comentarios! Nos da muchisimo gusto saber que consideras este lugar como...

Reviewed 7 June 2014

The good thing about BW is that you know they adhere to a min standard. The place is in the zona dorada which is about a 5-10 min cab ride from downtown. The special thing about this place is there buffet which is only 50 pesos. They serve a lot of traditional Mexican platters including more than four types of...

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2Thank Ksalas84
BEST WESTERN P, Gerente at BEST WESTERN PLUS Palmareca Suites & Hotel, responded to this review

Dear Salas: Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you...

Playa Del Carmen
Reviewed 6 May 2014

This hotel is nothing fancy as far as the suites are concerned but is kept well cleaned and maintained which is the most important. A place to sleep and shower. The grounds are kept well and are spacious with open grass and trees for children to run around and play in the day. There is an outdoor swimming pool on...

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2Thank GBMShop
Astana, Kazakhstan
Reviewed 1 May 2014

This is about the third time I have stayed in one of the Junior Suites at this hotel. What is most commendable about this hotel is its friendly, efficient, attentive customer service. I made a complaint when I checked out and was contacted a few days later with an apology and the offer of a discount for a return stay...

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2Thank Kasparus
Surrey, United Kingdom
Reviewed 13 March 2014

We really enjoyed our stay here, mostly thanks to the staff. Every staff member we came across was professional, exceptionally helpful and friendly. The hotel is located just across the road from the university, close to the shopping center. Rooms are set a good way back from the busy road so it's lovely and quiet. The gardens are pretty and...

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2Thank cvinsider
London, United Kingdom
Reviewed 3 March 2014

I stayed at this hotel for two nights after 24hrs of travel form the UK to Tuxtla. Arriving at midnight I was welcomed by friendly staff and taken to my room. The room was large, lovely comfy beds, very clean and had everything I needed, including bottled water. There was no coffee but I only had to phone reception and...

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1Thank Tequila P
Managua, Nicaragua
Reviewed 2 March 2014

Very nice rooms, The rooms were clean with a separate living room/computer desk and the bedroom. The location is good. This is a great place to stay after a long flight or before your flight the next day. it is about 30 minutes from the airport. Good breakfast with discount if staying at the hotel.

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1Thank Thomas W
Houston, Texas
Reviewed 29 December 2013

The staff at the Best Western Palmareca are the BEST. Had it not been for them we would not have been able to change our Aeromexico flight. They were so very helpful in all areas. The rooms were clean with a separate living room/computer desk and the bedroom. We had a refrigerator in the room and a coffee pot and...

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1Thank K S

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Meeting Rooms
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Is a classic hotel with a quiet enviroment, unique on its class. ... more   less 

Additional Information about BEST WESTERN PLUS Palmareca Suites & Hotel

Address: Boulevard Doctor Belisario Dominguez 4120-2 | Col. Jardines De Tuxtla, Tuxtla Gutierrez 29020, Mexico (Formerly Best Western Palmareca Hotel & Suites)
Region: Mexico > Southern Mexico > Chiapas > Tuxtla Gutierrez
Price Range: $59 - $78 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — BEST WESTERN PLUS Palmareca Suites & Hotel 3.5*
Number of rooms: 80
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Also Known As:
Best Western Tuxtla Gutierrez
Tuxtla Gutierrez Best Western
Hotel Style:
#3 Best Value Hotel in Tuxtla Gutierrez
#3 Business Hotel in Tuxtla Gutierrez
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Palmareca Suites & Hotel staff and other travellers.
5 questions
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Nashville, Tennessee

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Questions? Get answers from BEST WESTERN PLUS Palmareca Suites & Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“quiet and well located”
 of 5 bubbles robertov952, 20 Feb 2016 | Read review
“Easy to find, and parking place for a car, good Wi Fi”
 of 5 bubbles rovenstinez, 3 May 2015 | Read review
“Any room is nice and a great family environment. Lower floor are better, because there is no elevators.”
 of 5 bubbles jairom269, 13 Apr 2015 | Read review
“The rooms on the 2nd and 3rd floors are very nice, especially the suites at the end of the hallways. They are very clean with excellent amenities, ac and the busboys are amazing with helping out with luggage on time.”
 of 5 bubbles neelokb, 4 Feb 2015 | Read review
“Junior suite 420 was the best it was quiet and the door opened to the pool and beautifully manicured court yard.”
 of 5 bubbles 878ernestg, 10 Dec 2014 | Read review
5 of 5