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City Express Tuxtla Gutierrez

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171 Reviews from our TripAdvisor Community

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Showing 10: English reviews
Reviewed 13 April 2016

I came to Tuxtla for the wedding of a friend who is from here and decided to stat for a week. The room was nothing marvellous but it had a bed and that's all I really needed. What really made this hotel great to me was the staff, especially Angelica. She is very great with English and was more than...

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Helpful?
Thank ryan l
Mexico City
Reviewed 15 January 2016 via mobile

Have stayed at other city express hotels but this one is at the bottom of my list. Asked for a quiet room and was given one towards the back. One could hear car traffic all night! The bed mattresses are worn out and lumpy as are the pillows. Very uncomfortable. No iron nor ironing board. Little place to put away...

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Thank jmnr120
Iliana A, Director de Relaciones con Clientes at City Express Tuxtla Gutierrez, responded to this review

Dear Guest: Please accept my sincere apologies for the inconveniences you were put through. Thank you for taking the time to voice your concerns and sharing your valuable feedback. It is through such communication that we are given an opportunity to assess our performance, and focus on the areas that need to be addressed ensuring we provide the highest level...

Playa del Carmen, Mexico
Reviewed 27 February 2013

Only looking for lodging for one night after a long road trip and decided on City Express because of the location and the fact that it's a chain hotel and should be pretty standard. It is a typical business hotel, clean rooms, reading lights at the bed, electric plugs convenient, good shower and hot water, minimum furnishings. The fact that...

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Thank Boscoebear
Playa del Carmen, Mexico
Reviewed 26 February 2013

Decent hotel as far as an overnight stop, but not really worth what they charge. Clean, comfortable, lots of courteous and helpful staff. Easy to find in this bustling city. However, at $95 USD per night and offering no discounts of any kind, it isn't a very good deal. We find many smaller, independent hotels in Mexico that offer equal...

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Thank Bill P
Toluca, Mexico
Reviewed 7 February 2013

I only stayed one night recently but it is adecquate for that purpose. Room was clean and in good condition. Since it is a budget hotel chain, do not expect fancy amenities. Wi-fi worked very well. Breakfast is included but served only after 7am. For those catching early flights this may not work well. In my case I stopped by...

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Thank Toluca MX M
Monterrey, Mexico
Reviewed 19 July 2012

Standard Hotel. Stayed there one night on Business Travel. Wifi in lobby only. It was either recently open or renovated.

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Thank Felipe R
Comitan, MX
Reviewed 18 March 2012

This hotel is fine for overnight stays. Clean, cheaper than some of the other hotels in the immediate area. Close to most places you would want to be in Tuxtla. Beds are not the best but adequate for a short stay.

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Thank missionminded92
Naucalpan, Mexico
Reviewed 12 December 2011

We only stayed one night while preparing for our tour around northern Chiapas. Of all the hotels we stayed in Chiapas during our tour, this was at the bottom of my list. Although it's part of a big chain of hotels; the customer service is not what you might call great, the girls at the reception could use a good...

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Thank penichiki
Mexico City, Mexico
Reviewed 21 December 2010

An excellent value for money hotel. Great views from most rooms, a nice pool, quiet. Close to the town and pleasant staff.

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Thank smaresident
tuxtla-gutierrez
Reviewed 30 August 2008

Nice + clean if somewhat small room at a very affordable rate. Building shows some wear and tear. Sink drain was VERY slow, but I fixed it by removing excess hair from the trap rather than complain. Some difficulty processing American Express payments, so I had to re-pay each and every day. They can exchange $US for pesos readily, but...

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Helpful?
Thank rocketscience442

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Room Service
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Shuttle Bus Service
  • Conference Facilities
  • Meeting Rooms

Additional Information about City Express Tuxtla Gutierrez

Address: Libramiento Sur Poniente No 2950, Tuxtla Gutierrez 29000, Mexico
Region: Mexico > Southern Mexico > Chiapas > Tuxtla Gutierrez
Price Range: $57 - $78 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — City Express Tuxtla Gutierrez 2.5*
Number of rooms: 124
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Questions & Answers

Questions? Get answers from City Express Tuxtla Gutierrez staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Very good WiFi signal included. We happen to be on the 6th floor.”
 of 5 bubbles 625billp, 25 Feb 2013 | Read review
“I think any room has a great view of the city”
 of 5 bubbles penichiki, 11 Dec 2011 | Read review
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