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Holiday Inn Express Suites - Malvern

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91 Reviews from our TripAdvisor Community

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Showing 91: English reviews
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Razorbackland
Reviewed yesterday NEW

We only stayed one night in Malvern, but chose this place because of reviews, and weren't disappointed. Upon check in, when we walked in our room, in a non-smoking hotel, the room reeked of smoke. I called the front desk immediately, and they made it right. They moved us to another room that was perfect, and did not smell like...

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Helpful?
Thank Fayettenam
Reviewed 3 weeks ago via mobile

While on business in Malvern Arkansas, I decided to stay at the Holiday Inn Express instead of a hotel in neighboring Hot Springs. I was rewarded with very friendly staff, a clean room and a breakfast in the morning. The Hotel also has a pool and exercise room with various equipment, a large conference room and a business center. It...

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Helpful?
Thank Eric S
rdcdaddd, Front Office Manager at Holiday Inn Express Suites - Malvern, responded to this review

Thank you so much for the wonderful review on our Hotel. We love hearing this from our guest.So glad you enjoyed your self and you had a good stay. We look forward to your next visit with us.....Thank You

Illinois
Reviewed 13 February 2017 via mobile

The bad: stained fabric on chairs and bench, needs shelves and hooks near shower in bathroom, low water pressure, sheets were stained. The good: breakfast, tv channels, a/c with continuous fan, ok bed, didn't seem noisy, close to interstate.

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Thank 2_IL_Travelers
rdcdaddd, Manager at Holiday Inn Express Suites - Malvern, responded to this review

I would like to apologize for any inconvenience you had during your stay with us. This is not what we like to hear. We are proud of our Hotel and when a guest is unhappy we are unhappy. We will be taking care of this and hope you will come back and stay with us again. Thank you for letting...

Reviewed 5 January 2017 via mobile

Stayed here a week for business and couldn't conduct one single meeting because the wifi constantly disconnected my PC or IPhone. The login credentials have to be entered each and every time you access the wifi even if you never sign out. If you do manage to get connected it moves at a snails pace.

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Thank John R
IHGService, Guest Relations Manager at Holiday Inn Express Suites - Malvern, responded to this review

Dear John R, Thank you for staying with us and for sharing your experience. It is indeed regrettable that your stay was negatively affected by the internet service. I apologize for any inconvenience this may have caused you. I have forwarded your feedback to our hotel management to work on these points raised in your review to give you the...

Reviewed 14 November 2016

The location of this hotel is very convenient right off the interstate. The room was pretty clean, but could have been better. The overhead light in the bathroom was out so it was a little to dark for trying to see to get ready. The staff was all very nice and helpful. Getting checked in and out was quick and...

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Helpful?
Thank Lisa H
rdcdaddd, Front Office Manager at Holiday Inn Express Suites - Malvern, responded to this review

Thank you so much for the review of our Hotel...We do apologize for any inconvenience you had during your stay with us. We have Maintenance right on it. We do hope you will come and visit with us again. Thank you again

Brisbane, Australia
Reviewed 31 October 2016 via mobile

It's an older hotel regardless of the appearance of being remodeled. Not very well insulated against foot traffic and slamming doors. Bed was a bit soft for my old back's preference. The air quality was not so good. I woke up with an irritated nose and throat. Moved the bedside table to plug my cell phone charger in to the...

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Thank yanksdu
rdcdaddd, Manager at Holiday Inn Express Suites - Malvern, responded to this review

Thank you for letting us know the problems with your room during your stay with us. We do not like hearing things like this. We strive in making the guest happy. We will be checking into the problem with the room . Do hope you will come and visit with us again.

Newburgh, Indiana
Reviewed 23 October 2016 via mobile

Our vehicle broke down on the way from Indiana to Texas. Baileys towing company dropped us off at this hotel next to Wal-mart. It was so cold outside and we had 4 kids with us. Judy met us with a warm smile and let us hang out in the breakfast area while we worked on a plan. She turned on...

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1Thank honestac
rdcdaddd, Manager at Holiday Inn Express Suites - Malvern, responded to this review

Thank you so much for the comments. I will gladly let Ms Judy know and read what you posted. So glad someone was able to help you during this time. If you ever get a chance to come back this way hope to see you. Again Thank you!!!

San Antonio, Texas
Reviewed 18 October 2016 via mobile

After another long day on the road we arrived at our destination. Friendly and welcoming staff greeted us at the front desk. The room was clean and spacious, and our beds quite comfortable. Tired of road food, we purchased a rotisserie chicken and steam able veggies since our room had a microwave and fridge. We were happy road warriors.

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Thank saleafpeepers
rdcdaddd, Manager at Holiday Inn Express Suites - Malvern, responded to this review

Thank you so much for the wonderful comments. We are so Happy that you enjoyed your stay with us. Also glad you got to get something good to eat. We look forward to seeing you on your next visit with us.

CHESTERFIELD
Reviewed 12 September 2016 via mobile

Had a king room. The size of room was good. Asked when I checked in to be as far away from highway as possible - was told I was 16' from the end (near the highway)and would not hear anything - that was not true - could hear the trucks. Stayed 2 nights - could not get the humidity out...

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Thank Michele D
rdcdaddd, Manager at Holiday Inn Express Suites - Malvern, responded to this review

Thank you for the review and i want to apologize for this. I will be getting with the Bk Hostess and talking about the problem you had during your stay with us. Do hope you will come back and give us another try. We usually get great reviews on our Breakfast.

Kansas City, Missouri
Reviewed 8 September 2016

We've stayed at several Holiday Inn's, and this one by far was the dirtiest and worst experience. Several things to take note. 1. In the shower were slivers of soap from the previous guest still in the soap holder. 2. The shower curtain would not stay closed. It appeared broken. 3. The bathroom floor had chunks of dirt in the...

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Helpful?
Thank anknox
IHGService, Guest Relations Manager at Holiday Inn Express Suites - Malvern, responded to this review

Dear anknox, Thank you very much for taking the time to share your comments online. Please allow us to apologize for the experience you had with your bathroom, especially the cleanliness. We also apologize that our indoor pool and breakfast buffet fell short of your expectations. Your feedback is very important to us as this continually helps us improve the...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
Welcome to the Newest Hotel in Malvern, Arkansas The Holiday Inn Express Hotel & Suites Malvern is conveniently located for both business and leisure travelers. This new, smoke free hotel, near Hot Springs National Park, is located just off I-30 and US 270. Leisure travelers find our Malvern, AR, hotel's location is very convenient. It is a short drive to nearby attractions like Lake Ouachita State Park or the Tussaud Wax Museum. Hot Springs is an easy day trip since its only 15 miles from our Malvern accommodations. We're even close enough for a day trip to Little Rock (40 miles) to see the Clinton Presidential Library. Corporate travelers appreciate the location of our new Malvern hotel because of the easy access to companies like STIHL Tools, Kohler Industries, ALCOA and Acme Brick. All are within five miles of the hotel. Ouachita Technical College is just one mile away. The Hot Springs Airport (HOT) is 20 miles from our hotel in Malvern. All guests find a friendly and hospitable welcome when they select the new Holiday Inn Express Hotel as their lodging of choice in Malvern, AR. We offer complimentary high-speed, wireless Internet access throughout our hotel near Hot Springs. For relaxation, you try the heated, indoor pool or an invigorating workout in the well-equipped Fitness Center. For your next visit to Arkansas, choose the Holiday Inn Express Hotel in Malvern for our great deals. ... more   less 

Additional Information about Holiday Inn Express Suites - Malvern

Address: 2660 S Rivercreek Dr, Malvern, AR 72104-8718
Region: United States > Arkansas > Malvern
Price Range: $139 - $192 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Suites - Malvern 2.5*
Number of rooms: 68
Reservation Options:
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Also Known As:
Holiday Inn Express Suites - Malvern Hotel Malvern
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Suites - Malvern staff and other travellers.
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Questions? Get answers from Holiday Inn Express Suites - Malvern staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Shared the ground floor with the pool, breakfast room, ice & vending machines, and computer room, which was convenient.”
 of 5 bubbles L0ri0930, 21 Jul 2016 | Read review
“We were in room 206. It was nice and quite, just a problem with the remote. Of course, the problem may have been with me.”
 of 5 bubbles KatieScarlettDallas, 5 Jun 2016 | Read review
“Best rooms are located at a different location.”
 of 5 bubbles cgordon78, 18 Mar 2016 | Read review
“Ask for a room close to the elevator.”
 of 5 bubbles Brittll, 31 Dec 2014 | Read review
“Stay away from elevators.”
 of 5 bubbles rodneyw284, 26 Aug 2014 | Read review
5 of 5