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Phulay Bay, A Ritz-Carlton Reserve

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Phulay Bay, A Ritz-Carlton Reserve
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739 Reviews from our TripAdvisor Community

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Showing 576: English reviews
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Bangkok, Krung Thep, Thailand
Reviewed 5 days ago NEW

A high quality experience from start to finish. Thanks to our butler Tanya for taking amazing care of us during the stay. The grounds were meticulously maintained with a huge array of flora/fauna and the resort/room was very clean. Despite being in a tropical environment the room was completely insect free also which was nice. We had an issue with...

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
1Thank Bear D
Liliana_Shkepu, Director of Rooms at Phulay Bay, A Ritz-Carlton Reserve, responded to this review

Dear Bear D, Thank you for taking the time to write a lovely review for us. Your kind feedback regarding your experience being high quality from start to finish means the world to all our ladies and gentlemen. I will certainly pass on your kind compliments to Tanya which she will be most pleased to hear. We do take great...

Izmir Province, Turkey
Reviewed 1 week ago NEWvia mobile

Very elite hotel courteous staff nice food well made rooms lovely infinite pool very nice seaside bar which serves tasty drinks relaxing spa. good resort with the children also .has butler service also .totally wonderful experience

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Helpful?
Thank pallavi J
Liliana_Shkepu, Director of Rooms at Phulay Bay, A Ritz-Carlton Reserve, responded to this review

Dear pallavi J, I would like to thank you for taking your time to write this wonderful review for us. Your kind comments regarding our hotel, courteous staff, nice food, well-made rooms, lovely infinity pool, tasty drinks at sunset bar and our personalized butler service really do mean so much to all our ladies and gentlemen who take great pride...

Chicago, Illinois
Reviewed 1 week ago

"Over the top" doesn't begin to describe it! The space was both sumptuous and comfortable. Each villa has an assigned butler -- and ours. Bao, couldn't have been more friendly, solicitous, and helpful. He drove us to dinners in one of the golf carts on the property, but didn't intrude when we wanted to navigate on our own. We had...

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Helpful?
Thank Guy G
Liliana_Shkepu, Director of Rooms at Phulay Bay, A Ritz-Carlton Reserve, responded to this review

Dear Guy G, Thank you very much for kindly taking the time to write this fabulous review for us. We are extremely delighted to hear that your experience with us was nothing less than over the top. Your kind comments regarding the space and comfort as well as your butler Bao’s personalized service really does mean the world to us....

Washington, DC
Reviewed 1 week ago via mobile

With only a few of these properties open worldwide but several more about to come online soon, the Ritz Carlton Reserve brand is both impressive and worth a good look if you are in the luxury resort market. Phulay Bay is the first of the RC Reserve properties. Located in fairly upscale Krabi, the RC Phulay Bay is a world...

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Helpful?
1Thank Boodus
Liliana_Shkepu, Director of Rooms at Phulay Bay, A Ritz-Carlton Reserve, responded to this review

Dear Boodus, I would like to firstly thank you for your time in writing this fantastic review for us. You are right saying that Phulay Bay is one of the very first Ritz-Carlton Reserves situated in the most tranquil location of Krabi province, perfect for pure relaxation and escaping the busy touristic areas. We are happy that you enjoyed your...

Dallas, Texas
Reviewed 1 week ago

We had the most perfect stay at Phulay Bay. We could not even imagine anything being better if we tried. The hotel grounds, staff and experience exceeded our expectations. My husband has traveled a lot and we both agree there is no other place like this in the world. We will be coming back for the rest of our lives!

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank shannon1191
Liliana_Shkepu, Director of Rooms at Phulay Bay, A Ritz-Carlton Reserve, responded to this review

Dear shannon1191, Firstly I would like to thank you for kindly taking your time to post this wonderful review for us. All our ladies and gentlemen are more than delighted to hear that your had the most perfect stay and that you could not even imagine anything better than Phulay Bay. It means so much to us to know that...

Berlin, Germany
Reviewed 2 weeks ago via mobile

We stayed in Phulay Bay - A Ritz-Carlton Reserve for a couple of days last year and had a fantastic experience. We fell in love with the concept and the truly amazing hotel. The staff was fantastic - from arrival till leaving to the airport. We enjoyed an exceptional dinner in one of the restaurants and had a perfect stay....

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Helpful?
Thank j_becker84
Tessa G, General Manager at Phulay Bay, A Ritz-Carlton Reserve, responded to this review

Dear j_becker, Thank you so much for taking the time to review Phulay Bay, A Ritz-Carlton reserve. I am so pleased you enjoyed such a fantastic stay with us from start to finish. Chef Wade is wonderful and we are so fortunate to enjoy his incredible Thai and international dishes throughout our restaurants and our dining beyond culinary experiences. I...

Saskatchewan, Canada
Reviewed 3 weeks ago

This was the most unique, remarkable experience we have ever had while travelling. The staff went above and beyond to make this a memorable vacation. My only complaint is that we didn't book for longer!! The personal butler service is absolutely life changing!!

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank Timandkrissy
Tessa G, General Manager at Phulay Bay, A Ritz-Carlton Reserve, responded to this review

Dear Timandkrissy, Thank you so much for your thoughtful review and I am so pleased that our team delighted you during your stay and created some unforgettable memories for you. I am happy to read that you enjoyed our butler service, our Phulay Bay butlers help to ensure a personalized unique experience for our guests. We all hope to welcome...

New York City, New York
Reviewed 3 weeks ago

From the reserve pool villa to the grand views of the andaman sea it was nothing but exceptional - our family had our most amazing stay yet at any of the ritz Carltons we have visited so far the cooing classes and the boat trips were welcome highlights and as for the butler, Tanya - she made our stay even...

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank Paul R
Tessa G, General Manager at Phulay Bay, A Ritz-Carlton Reserve, responded to this review

Dear Paul R, Thank you so much for writing this lovely feedback. I am so pleased to read that the Ladies and Gentleman of Phulay Bay took such great care of you and your family during your stay. Tanya is a star and inspires all of us with her magical anticipation and caring nature. Pam in recreation is also wonderful...

Darjeeling
Reviewed 4 weeks ago via mobile

My wife and I truly have had a very memorable , quiet and private holiday at The Ritz Carlton Reserve . The name of the property holds true to the location and the property . It is truly a very private reserve surrounded by lush green tropical hills and a fantastic ocean bay . We would like to thank all...

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Helpful?
1Thank ElginGuestRelations
Tessa G, General Manager at Phulay Bay, A Ritz-Carlton Reserve, responded to this review

Dear ElginGuestRelations Darjeeling, Thank you so much for taking the time to write such a wonderful review. It is enormous praise from such a renowned hotelier. I am thrilled, that with all of your knowledge and expertise, we were still able to surprise and delight you with our personalized service. We are so fortunate to have such an incredible and...

ST JULIANS MALTA
Reviewed 4 weeks ago

the resort is impressive.the staff and butler extremely courteous and the food good although not fantastic. not everybody wants to be greeted by grinning orientals in carts first thing in the morning.furthermore there is nothing to do after 9.00PM the other guests can be bothersome like a Group of middle aged spaniards carousing around the pool bar for hours Inconveniencing...

Review collected in partnership with The Ritz-Carlton Hotel Company
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2Thank robertkR2086HN
Tessa G, General Manager at Phulay Bay, A Ritz-Carlton Reserve, responded to this review

Dear robertkR2086HN Thank you so much for taking the time to provide your feedback which helps us continue to develop and improve. I am so pleased to read you liked the resort and enjoyed the personal butler service. At Phulay Bay, A Ritz-Carlton Reserve we intend to create a relaxed, happy environment within Thailand, “the land of smiles”. We are...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Bar/Lounge
  • Breakfast included
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Concierge
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Phulay Bay, A Ritz-Carlton Reserve, invites you to experience your own secluded oasis at our luxury resort in Krabi, Thailand. Beyond the limestone mountains that rise from Thailand’s Andaman Sea, the virgin rainforests, and the ethereal beaches and crystal clear waterfalls, you will find a paradise that awaits - Phulay Bay, A Ritz-Carlton Reserve. Our luxury waterfront hotel is one of the world’s most spellbinding destinations and one of the most glorious resorts in Thailand. Stay with us and embark on a voyage of discovery, at our retreat in Krabi, where the natural splendor and charm of the island blends blissfully with an aura of luxury and serenity. Guests access our luxurious sanctuary from Krabi or Phuket Airports, and they at once experience the thrill and convenience of our exotic Phulay Bay waterfront resort. ... more   less 

Additional Information about Phulay Bay, A Ritz-Carlton Reserve

Address: 111 Moo 3, Nong Thale, Krabi Town 81180, Thailand
Region: Thailand > Krabi Province > Krabi Town > Nong Thale
Price Range: $519 - $1,021 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Phulay Bay, A Ritz-Carlton Reserve 5*
Number of rooms: 54
Reservation Options:
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Also Known As:
Phulay Bay, a Ritz Carlton Reserve Hotel Nong Thale
Ritz Carlton Krabi
Phulay Bay, A Ritz-Carlton Reserve Krabi, Thailand
Hotel Style:
#1 Top resorts Hotel in Nong Thale
#1 Luxury Hotel in Nong Thale
#1 Spa Hotel in Nong Thale
#3 Romantic Hotel in Nong Thale
#3 Family Hotel in Nong Thale
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Questions? Get answers from Phulay Bay, A Ritz-Carlton Reserve staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ocean view rooms are great, the villas next to the beach are much pricier and doesnt have a view.”
 of 5 bubbles robertosO9927FF, 16 Feb 2017 | Read review
“A request for a book light (as used for menus) for reading at night was a plus! Our unit #60 while bit far from the pool and beach.”
 of 5 bubbles Cajasobe, 2 Feb 2017 | Read review
“Rooms with the beach view”
 of 5 bubbles sitras2016, 30 Jan 2017 | Read review
“Must experience the Royal Villas”
 of 5 bubbles SashaPower, 25 Jan 2017 | Read review
“I recommend a room with a view of the ocean - it's the best part of the resort.”
 of 5 bubbles kevinhJ8913SJ, 8 Jan 2017 | Read review
5 of 5