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Phulay Bay, A Ritz-Carlton Reserve

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Traveller (1371)
Room & Suite (363)
Pool & Beach (229)
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Overview
  • Excellent83%
  • Very good11%
  • Average3%
  • Poor2%
  • Terrible1%
Travellers talk about
“personal butler”(64 reviews)
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Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
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Rooms
29 Apr30 Apr
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1 room, 2 adults, 0 children
Standard Room
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Reviews (915)
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All reviewspersonal butlerthe reservesunset barbutler servicebeach villaocean pavilionhong islanddouble kingthai restaurantfour seasonsprivate poolindoor bathbaodirector of operationsbiggest bedandaman seaexecutive chef
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11 - 15 of 707 reviews
Reviewed 9 March 2018

From start to finish, everything was wonderful, from our transfer in comfort the 45 min drive to the welcome committee, the magnificent room, the grounds, the food, but most of all the people. Our butler Sabai was more than a butler, she became a dear...More

Thank SheenaO44
Response from Ruby G, Director of Operations at Phulay Bay, A Ritz-Carlton ReserveResponded 11 March 2018

Dear SheenaO44 Thank you for the time you spared in leaving a review of your stay at Phulay Bay, a Ritz-Carlton Reserve. I am extremely pleased to read that you had a memorable experience from start to finish. Your kind comments about Sabai and all...More

Reviewed 8 March 2018 via mobile

We were here in our honeymoon. The resort is just awesome! Fabulous.. like a dream. People who work in there... polite, nice, helpful... again... just amazing! So far, I will give it 10 points.... BUT! It is far from everywhere. That means taxis and taxis...More

Thank coti2017
Response from Ruby G, Director of Operations at Phulay Bay, A Ritz-Carlton ReserveResponded 9 March 2018

Dear Coti2017 Thank you so much for taking the time to share your comments on Tripadvisor. We are very happy to learn that you enjoyed our resort and the service provided by our Ladies and Gentleman. Furthermore we will pass your compliments to the Chef....More

Reviewed 23 February 2018 via mobile

Awesome, Not a hotel , a small paradise. Beach front „villa“ is marvelous. Small , but wonderful location. Plenty of privacy, personal concierge , friendly and helpful.Private long boat transfer to the island.Good restaurants and friendly staff.Paradise for a week. Only disadvantage: in the middle...More

Thank Fred B
Response from Ruby G, Director of Operations at Phulay Bay, A Ritz-Carlton ReserveResponded 25 February 2018

Dear Fred B, Thank you for the time that you spared to write a review of your stay at Phulay Bay, a Ritz-Carlton Reserve. I am absolutely delighted to read that you enjoyed your villa which is indeed in the best location. Your great comments...More

Reviewed 19 February 2018

My expectations/ standards are high (perhaps too high) but I would without a doubt recommend Phulay Bay with no hesitation. The hotel grounds, the rooms, the pool, the food, the view, and most of all the staff, were perfection and exceptional. By far the most...More

Thank Leglobetrotteur
Response from Ruby G, Director of Operations at Phulay Bay, A Ritz-Carlton ReserveResponded 20 February 2018

Dear Leglobetrotteur, Thank you very much for taking the time to share a detailed review of your stay at Phulay Bay, a Ritz-Carlton Reserve. We are absolutely delighted to read about your wonderful experience from the time you walked out of the door of our...More

Reviewed 18 February 2018

During our recent stay at Phulay Bay, we experienced an extraordinary level of service from the staff. From start to finish, the level of attention and detail by the staff was terrific. We were able to book a few private dining options during our stay,...More

Thank Steven W
Response from Ruby G, Director of Operations at Phulay Bay, A Ritz-Carlton ReserveResponded 20 February 2018

Dear Steven W, Thank you for the time you spared in leaving a review of your stay at Phulay Bay, a Ritz-Carlton Reserve. I am extremely pleased to read that you had a memorable experience from start to finish. Your kind comments about the service...More

View more reviews
About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Spa
Bar/Lounge
Breakfast included
Hotel Amenities
Free Parking
Room Service
Children Activities (Kid / Family Friendly)
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Babysitting
Business Centre with Internet Access
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Bar/Lounge
Hot Tub
Outdoor pool
Details
Price range
US$433 - US$907 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Top resorts Hotel in Nong Thale
#1 Luxury Hotel in Nong Thale
#1 Spa Hotel in Nong Thale
#2 Family Hotel in Nong Thale
#3 Romantic Hotel in Nong Thale
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$433 - US$907 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Top resorts Hotel in Nong Thale
#1 Luxury Hotel in Nong Thale
#1 Spa Hotel in Nong Thale
#2 Family Hotel in Nong Thale
#3 Romantic Hotel in Nong Thale
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (1371)
Room & Suite (363)
Pool & Beach (229)
Dining (108)
Family and Play Areas (4)
Business Centre & Event Rooms (2)
Questions & Answers
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Sprinkle81
25 December 2017|
AnswerShow all 5 answers
Response from Ruby G | Property representative |
Dear Sprinkle81, Thank you for your question. We recommend 2 connecting Reserve Pool Villa categories which would be able to accommodate all of you and each room has its own pool. You may contact our reservations department... More
0
Votes
Sharieff J
9 November 2017|
AnswerShow all 8 answers
Response from Ruby G | Property representative |
Sawadee ka Sharieff J, Thank you for your question. As this platform does not support sharing of emails, please contact our reservations team through our website for more information about accommodation packages and for... More
0
Votes
Pete_Neath
16 October 2017|
AnswerShow all 3 answers
Response from Sharmax | Reviewed this property |
Hello Peter, Pricing for meals is around $30 for a main, drinks are expensive although we didn't have beer at all. Breakfasts are enormous with a huge range - it is very easy to eat enough for breakfast and lunch and you... More
2
Votes
Room Tips
"I can't imagine there's a bad room in the resort"
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"Al the rooms are fabulous"
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"Room with a private pool or oceanview"
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"No need a private pool as there are already two bathtubs and an amazing infinity pool."
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