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Phulay Bay, a Ritz-Carlton Reserve

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670 Reviews from our TripAdvisor Community

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There are newer reviews for Phulay Bay, a Ritz-Carlton Reserve
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Showing 525: English reviews
Reviewed 3 weeks ago via mobile

Nice hotel in an idillyc place in front of the andaman sea. Very kind stuff. We tasted several delicious fruit-cocktails at cocktail-bar admiring the sunset. We also enjoyed incredibly good genuine thai food at the restaurant. An unforgettable experience.

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Helpful?
Thank MikelML
Liliana_Shkepu, Director of Rooms at Phulay Bay, a Ritz-Carlton Reserve, responded to this review

Dear Mikel, Thank you so much for your time to write such kind words about our Reserve in Tripadvisor. Our Chomtowon bar is one of the best spots to catch incredible sunset views and the cocktails there are just amazing. We highly recommend our guests not to miss it while they are here. Our Thai Restaurant also serves the most...

Miami, Florida, United States
Reviewed 3 weeks ago via mobile

I cannot say enough how amazing this place is. Villas are spectacular and true luxury!! Service is truly beyond expectations! It's all so magical and seamless. Food is delicious!! We had a fantastic stay and will return!!

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Helpful?
Thank 888KJC888
Liliana_Shkepu, Director of Rooms at Phulay Bay, a Ritz-Carlton Reserve, responded to this review

Dear 888KJC888, Thank you so much for your review. It is wonderful to know that you had such a great stay with us and will return back soon. Phulay Bay is definitely a hidden gem and everything here starting with the villas, the views, the food and of course the service of our ladies and gentlemen make it very special...

Reviewed 5 weeks ago

I couldn't recommend this hotel enough. It was about a 40 minute drive from Krabi airport and situated in a beautiful location. The staff were all warm and friendly, including our excellent butler Nam. We stayed in a garden pavilion room with huge double king size bed (which was extremely comfortable ) and the bathrooms were beautiful . Our villa...

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Helpful?
2Thank Shikha166
Liliana_Shkepu, Director of Rooms at Phulay Bay, a Ritz-Carlton Reserve, responded to this review

Dear Shikha166, Firstly I would like to thank you very much for your time in writing this outstanding review. Your kind feedback really means a lot to us and we are delighted to hear that you could not recommend our hotel enough. Phulay Bay is a hidden resort where we take great pride in delivering an excellent service, unique villas...

San Pedro Garza Garcia, Mexico
Reviewed 5 weeks ago via mobile

Although the hotel is not close to anything there is no need to go anywhere else, the staff is attentive and service feels personal, the butler assigned to take care of us was always looking out for our every need. The hotel manager truly exceeded our expectations with his impeccable service and his way of making us feel like the...

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Helpful?
Thank alobeirar
Liliana_Shkepu, Director of Rooms at Phulay Bay, a Ritz-Carlton Reserve, responded to this review

Dear alobeirar, Thank you so much for taking the time to leave such amazing review in Tripadvisor. We feel so happy for being able to create the best stay of your life. This is the greatest recognition the guests can give us. Our butler team is just incredible and each of them are so good at caring and spoiling our...

Reviewed 1 November 2016 via mobile

Out of the world experience. Excellent hospitality by Butler Mr YID & Mrs BUA (Breakfast). Hats off to ALL the staff for exemplary service and adhering to our needs. - Ankit Doshi - Reserve Villa 15 from 22 Oct 2016 to 26 Oct 2016

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Helpful?
Thank ankit d
Liliana_Shkepu, Director of Rooms at Phulay Bay, a Ritz-Carlton Reserve, responded to this review

Dear Ankit, Thank you so much for such an amazing review. It is great to hear that our ladies and gentlemen delivered an exceptional service for you. Bua and Yid are our stars and we feel very proud and lucky to have them with us. Your comment made our day much better and we need to thank you for this....

Reviewed 8 October 2016

Devil is in the details I always say. RCR Phulay Bay does a great job of taking care of details. For example, while you might expect your butler to know your name upon arrival, would you expect ALL staff ? Would you expect your butler to take note of which flowers attract you, which activity you like, which drinks you...

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Helpful?
1Thank Trey S
Liliana_Shkepu, Director of Rooms at Phulay Bay, a Ritz-Carlton Reserve, responded to this review

Dear Trey S, Thank you so much for taking the time to write such a beautiful review. We are striving to impress our guests daily with small details and nice touches and we are very aware that the details are the reason the guests would come back to the same property and be loyal to a brand. All our ladies...

Reviewed 7 October 2016 via mobile

Wow. Where to start. This was a superb, exquisite and relaxing vacation. The resort facilities are excellent, there is a lot of water strings and wood in all facilities that makes the entire experience very relaxing. The staff is very well trained, kind and attentive. The buttler service is excellent, relax, profesional and very caring. The food is superb, everywhere....

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Helpful?
Thank Hernan Z
Liliana_Shkepu, Director of Rooms at Phulay Bay, a Ritz-Carlton Reserve, responded to this review

Dear Hernan, Thank you so much for your beautiful words. We are very happy to know that you had such a relaxing and exquisite holiday at Phulay Bay. Our Reserve is indeed a hidden gem in Krabi with unique installations, landscape and very genuine and caring ladies and gentlemen. We are lucky to count with a great team of professional...

Chengdu, China
Reviewed 5 October 2016

The hotel is quite far from anything else. And all the things in the hotel is quite expensive, which makes you feel like in some western countries. Staff at the entrance is not serving in time, and after leaving the car, you have to wait or wondering where to go. One night we came back from the town and entered...

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Helpful?
Thank Helen H
Tessa G, General Manager at Phulay Bay, a Ritz-Carlton Reserve, responded to this review

Dear Helen H, Thank you so much for you review and feedback. We are a secluded sanctuary offering peace and uninterrupted views. Our arrival court is impressive as you mentioned although I am sorry to hear that you were not met by one of our ladies and gentleman on your return from town. We are pleased to have Sala Srichan...

Reviewed 25 September 2016 via mobile

My Best Holiday experience at Phulay Bay .. Beautiful place in Krabi Everything is Great staff are friendly good Service villa Design, Landscape and pool, they are amazing. you'll love it I'm sure. This is Superb!!!

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Helpful?
Thank Waan N
Liliana_Shkepu, Director of Rooms at Phulay Bay, a Ritz-Carlton Reserve, responded to this review

Dear Waan N, Thank you so much for taking the time to write this review in Tripadvisor. For us it means a lot to hear how much you enjoyed your stay with us and that you are recommending already our Reserve. Phulay Bay is indeed a hidden resort where we take great pride in delivering an excellent service, unique villas...

New York City, New York
Reviewed 16 September 2016

I stayed at the Phulay Bay this summer and it was the biggest waste of money!! DO NOT STAY HERE!! There is no beach to swim at it is all rocky coast. Also, while the accommodation was nice we were no where near the beach nor could we see the beach from our little villa. The bed was as big...

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Helpful?
1Thank lawgoddess1960
Liliana_Shkepu, Director of Rooms at Phulay Bay, a Ritz-Carlton Reserve, responded to this review

Dear Lawgoddess1960, Thank you so much for taking the time to share your comments in Tripadvisor. I learnt that we failed to deliver the service and the facilities you were expecting from us and I deeply apologize for this. Our beach it is a little bit rocky and due to the different tides during the day it makes it harder...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Bar/Lounge
  • Free Breakfast
  • Free Parking
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Concierge
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Phulay Bay, a Ritz-Carlton Reserve

Address: 111 Moo 3 Nongthalay, Muang, Nong Thale, Krabi Town 81000, Thailand
Region: Thailand > Krabi Province > Krabi Town > Nong Thale
Price Range: $682 - $1,679 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Phulay Bay, a Ritz-Carlton Reserve 5*
Number of rooms: 54
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Also Known As:
Phulay Bay, a Ritz Carlton Reserve Hotel Nong Thale
Ritz Carlton Krabi
Phulay Bay, a Ritz-Carlton Reserve Krabi, Thailand
Hotel Style:
#1 Luxury Hotel in Nong Thale
#1 Spa Hotel in Nong Thale
#1 Top resorts Hotel in Nong Thale
#3 Romantic Hotel in Nong Thale
#3 Family Hotel in Nong Thale
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Questions & Answers

Here's what travellers have asked, with answers from Phulay Bay, a Ritz-Carlton Reserve staff and other travellers.
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Questions? Get answers from Phulay Bay, a Ritz-Carlton Reserve staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room with a private pool.”
 of 5 bubbles , 28 Nov 2016 | Read review
“Ask for Beet.”
 of 5 bubbles 746kaitlinr, 27 Nov 2016 | Read review
“Make sure to really enjoy it and the person you are with in it”
 of 5 bubbles 79mayw, 22 Nov 2016 | Read review
“reserve villa is worth the extra $”
 of 5 bubbles 132treys, 8 Oct 2016 | Read review
“You'd better rent a car or get all your things ready before coming, there's no where to buy anything.”
 of 5 bubbles 450helenh, 4 Oct 2016 | Read review
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