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Hard Rock Hotel & Casino Punta Cana

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Hard Rock Hotel & Casino Punta Cana
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22,995 Reviews from our TripAdvisor Community

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There are newer reviews for Hard Rock Hotel & Casino Punta Cana
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Showing 15,875: English reviews
Punta Cana
Reviewed 2 days ago NEW

My family and I stayed at the Hard Rock Hotel and Casino for spring break 2017. Everything was excellent and the staff was awesome. Upon arrival, Felix and Junior made us feel very welcome and got us settled in our room. Joel in the group lobby was very attentive and always ready to help. There was food everywhere and the...

Review collected in partnership with Hard Rock Hotels & Casinos
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Thank Eugene S
Reviewed 2 days ago NEW

We just returned from a lovely vacation at the Hard Rock resort in Punta Cana. There was something for everyone- beautiful beach, golf on the property, choice of many pools, tennis, casino, etc. The staff were very friendly and accommodating. Our family is vegetarian, and we found there were plenty of delicious options for us. The quality of the food...

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1Thank ssheth
Punta Cana
Reviewed 2 days ago NEW

Huge resort. Great weather, pools and beaches. Friendly staff. Dinners were just OK though. Need premium liquor options and wider variety of beer. Golf was great. No waiting on the golf course. Overall, a fun experience but not the high end one we wanted (or would have paid for).

Review collected in partnership with Hard Rock Hotels & Casinos
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Thank Patrick M
General M, General Manager at Hard Rock Hotel & Casino Punta Cana, responded to this review

Dear Patrick M. Thank you for bringing your observations to our attention. While we are very happy you enjoyed our facilities and services, we regret that we did not fulfill your expectations with the drinks. We have shared your remarks with our Executives for improvement. We hope to have a second opportunity to give you a memorable stay. "This Review...

Houston, Texas
Reviewed 2 days ago NEW

I've never wanted to go to an all-inclusive resort but my visit was for my son who's a senior in high school. Several other sons and dads came too. And the Hard Rock was perfect for a bunch of 18 year old boys. They hung out on the beach, gambled and drank...a lot. I would never bring my entire family...

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1Thank Marbletex
General M, General Manager at Hard Rock Hotel & Casino Punta Cana, responded to this review

Hi Marbletex, thank you so much for your review. We sincerely regret not been able to fulfill your expectations this time. We have shared your remarks with all of the involved departments for the proper follow up and review of necessary corrections. We hope to have the opportunity of welcoming you back to show you the improvements. “This Review was...

Reviewed 2 days ago NEWvia mobile

Amazing time at the Hard Rock. Thanks to Tejeda (the bell man) and Elvido (the server from Toro)for the hospitality. Will be coming back because of these guys!! Great service and we hope they will be there when we return.

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Helpful?
Thank Demyan T
General M, General Manager at Hard Rock Hotel & Casino Punta Cana, responded to this review

Thank you so much for your 5 star review, Demyan T!! We were truly pleased to read about how you enjoyed the Rockin’ service our Hard Rockers provided, especially from Tejeda and Elvido! We truly do appreciate all the great feedback from Rock Stars like you!! We look forward to welcoming you back in the very near future! Rock On!...

Reviewed 2 days ago NEWvia mobile

I definitely recommend staying at the Hard Rock. The staff is very hospitable and accommodating. Our personal assistant, David Perez, made certain every detail was taken care of and was always checking in on us making sure all our hearts desires were met. At the spa, to the golf course, to the various restaurants, everyone made us feel like Rock...

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Thank Vivian Q
General M, General Manager at Hard Rock Hotel & Casino Punta Cana, responded to this review

Thank you for sharing your positive review of Hard Rock Hotel and for recommending us, Vivian Q!!! We’re so happy to hear that you enjoyed the service provided by our team, especially from David! We are very proud to have him in our Hard Rock Fam! We hope we will have the privilege of welcoming you back again in the...

Reviewed 2 days ago NEW

Stayed here for my honeymoon and had a wonderful experience . The food was great the room and grounds are very nice. The staff is very friendly and helpful. Recommend it to anyone. The beach is nice and you get resort credit which is great to use for activities.

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Thank Noel H
General M, General Manager at Hard Rock Hotel & Casino Punta Cana, responded to this review

Wow, thanks for celebrating your honeymoon in our hotel, Noel H! We loved reading that you found our hotel to your liking along with the excursions you did! Thanks for recommending us and we hope you’ll be back for your first anniversary! Rock On! “This Review was responded to on behalf of the General Manager of Hard Rock Hotel &...

Reviewed 2 days ago NEW

This was our first major trip since our honeymoon and our 2nd all inclusive. I loved the ease of check in to going to eat. It was such a smooth process when you would like to get something to eat. Room service, restaurants or food by the pool they were always having something for you to eat. We loved Toro,...

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Helpful?
Thank Cody K
General M, General Manager at Hard Rock Hotel & Casino Punta Cana, responded to this review

Thank you for the wonderful review, Cody K! We’re so happy to know you chose us to celebrate your honeymoon! We’re glad Toro along with the ocean view were the highlights of your trip! We hope you can visit us soon! Rock On! “This Review was responded to on behalf of the General Manager of Hard Rock Hotel & Casino...

Reviewed 2 days ago NEW

Service, facility and food was all very good. Gym was one the better hotel gyms I have ever used. Concierge service was very helpful getting transportation service scheduled and confirmed. Snorkeling excursion was very good would recommend as well

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Thank Brian D
General M, General Manager at Hard Rock Hotel & Casino Punta Cana, responded to this review

Hey Brian D, we want to thank you for the wonderful comments! We just love it when our Rock Stars enjoy themselves in our hotel! We look forward to hosting you and your friends again! Rock On! “This Review was responded to on behalf of the General Manager of Hard Rock Hotel & Casino Punta Cana.”

wisconsin
Reviewed 2 days ago NEW

Love the hard rock!! Food was excellent and staff was wonderful and very friendly. Felix and jose pina in the moon lounge made our sray memorabe with such great service. Great place for families. We traveled with a 15 year old two 14 years and a 9 year old. All had a fabulous time. Cant wait to come back!

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Thank ErinWisconsin
General M, General Manager at Hard Rock Hotel & Casino Punta Cana, responded to this review

WOW! ErinWisconsin, we want to thank you for the wonderful comments! We were so pleased to read that we got to impress you! As you can see our Hard Rockers are always making sure that Rock Stars like you go back home with Rockin’ memories! We are looking forward to welcome you back to your home away from home! Rock...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Pool
  • Room Service
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free Parking
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Casino and Gambling
  • Tennis Court
  • Hot Tub
  • Golf Course
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
The 1,775 room Hard Rock Hotel & Casino Punta Cana is situated on pristine sugar white sands stretching 121-acres along Macao Beach in the Dominican Republic. Hard Rock's first all inclusive hotel and casino exudes lavish five-star amenities and personal service to create the ultimate rock star getaway. Among the resort's many offerings are luxe accommodations, the signature Rock Spa(R), 18-hole Nicklaus designed golf course, iconic music memorabilia and a larger-than-life Vegas-style casino - the largest in the Dominican Republic, featuring Oro nightclub. Guests also enjoy 15 expansive pools, four swim-up bars, a kids pool and lazy river. A variety of gourmet dining options are available through the resort's nine restaurants, with Simon Mansion & Supper Club by the famed Rock n Roll Chef Kerry Simon, which opened in 2013. The property also features more than 65,000 square-feet of flexible event and meeting space. ... more   less 

Additional Information about Hard Rock Hotel & Casino Punta Cana

Address: Boulevard Turistico del Este Km.28No.74, Bavaro, Punta Cana, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana > Bavaro
Price Range: $557 - $1,072 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hard Rock Hotel & Casino Punta Cana 4.5*
Number of rooms: 1775
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity, BookIt.com, Despegar.com and Jetsetter so you can book your Hard Rock Hotel & Casino Punta Cana reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hard Rock Hotel And Casino Punta Cana
Moon Palace Hotel
Moon Palace Resort All Inclusive
Hotel Style:
#3 Luxury Hotel in Bavaro
#3 Casino Hotel in Bavaro
#3 On the Beach Hotel in Bavaro
#3 Top resorts Hotel in Bavaro
#3 Spa Hotel in Bavaro
#8 Family Hotel in Bavaro
#9 Romantic Hotel in Bavaro
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Questions & Answers

Here's what travellers have asked, with answers from Hard Rock Hotel & Casino Punta Cana staff and other travellers.
2,144 questions
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Questions? Get answers from Hard Rock Hotel & Casino Punta Cana staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The VIP rooms are closer to the beach and main pool”
 of 5 bubbles christinefH6385QT, 24 Mar 2017 | Read review
“block 4B or 5B good location- easy access to both main lobby/restaurants and beach”
 of 5 bubbles ssheth, 23 Mar 2017 | Read review
“All rooms are nice”
 of 5 bubbles , 23 Mar 2017 | Read review
“All rooms have excellent access to everywhere”
 of 5 bubbles ErinWisconsin, 23 Mar 2017 | Read review
“HUGE resort, lots of walking, nice trolley to ride. We chose a room close to beach, amazing views but long walk to main building.”
 of 5 bubbles 864tammyr, 22 Mar 2017 | Read review
5 of 5