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Hard Rock Hotel & Casino Punta Cana

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Hard Rock Hotel & Casino Punta Cana
Hard Rock Hotel & Casino Punta Cana
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22,296 Reviews from our TripAdvisor Community

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There are newer reviews for Hard Rock Hotel & Casino Punta Cana
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Showing 15,483: English reviews
A TripAdvisor Member
1 review
1 helpful vote
Reviewed 11 February 2016 via mobile

Spent 5 days at the Hard Rock in the beginning of February... Not quite what I was expecting out of an all inclusive, food was poor at best. Decided after the second day to stick to the carbs and fried foods (when they were available) Usually at the pool we were at, they were always out of something so it...

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Helpful?
1Thank A TripAdvisor Member
HRHCPuntaCana, General Manager at Hard Rock Hotel & Casino Punta Cana, responded to this review

Hello thank you for staying with us at the beginning of February. We were glad to read that you enjoyed the service and found our hotel property to be nice. On the other hand, we were saddened to learn that you experienced a few hiccups while you were with us. You may rest assured that we’ll share your comments with...

Punta Cana
Reviewed 11 February 2016

this was the most amazing property to visit. I would recommend this property to anyone who wants to be thourougly pampered !!! the service was above and beyond any other resort that we have stayed and we have traveled all over the carribean

Review collected in partnership with Hard Rock Hotels & Casinos
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Helpful?
Thank 159edm
HRHCPuntaCana, General Manager at Hard Rock Hotel & Casino Punta Cana, responded to this review

Hey there 159edm, thank you so much for taking the time to review us! We were elated to learn that you were pampered and spoiled by our Hard Rockers who made you feel like a Rock Star! Thanks for recommending us and we hope you’ll be back soon! Rock On! “This Review was responded to on behalf of the General...

San Diego, California
Reviewed 10 February 2016

This is the best resort on the entire island. The all inclusive package is the way to go. The food is remarkable and so are the people. The entire staff was a delight and helpful. I'm looking forward to the next time I come. My friends and I had fun at Oro and Eden. The DJ's were fantastic.

Review collected in partnership with Hard Rock Hotels & Casinos
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Helpful?
Thank RebeccaAbbitt
HRHCPuntaCana, General Manager at Hard Rock Hotel & Casino Punta Cana, responded to this review

We loved reading your review, RebeccaAbbitt! We’re thrilled to read that you enjoyed the food along with the service you received! We are also looking forward to having you visit us again real soon for more fun in the sun! Rock On! “This Review was responded to on behalf of the General Manager of Hard Rock Hotel & Casino Punta...

Saint Louis, Missouri
Reviewed 10 February 2016 via mobile

Our family just spent a week at Hard Rock Punta Cana. Ages 60+, early 30's, and a 4 and 3 y/o. One of the reasons we picked HRPC is because we thought it would offer something for everyone, and it really did. I was interested in the fact that the reviews for HRPC are all over the place, so I...

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Helpful?
10Thank Spiegs2295
HRHCPuntaCana, General Manager at Hard Rock Hotel & Casino Punta Cana, responded to this review

Thank you for such a lovely and thoughtful review, Spiegs2295! Rock Stars like you are always a delight to host as we always look forward to making our Rock Stars feel right at home and that includes our endless activities, pools and delish foods we know you'll be able to enjoy all around the hotel! Thanks for the shout out...

Chilliwack, Canada
Reviewed 10 February 2016 via mobile

From the second u walk into the lavishly decorated lobby the hard rock goes out of there way to make ur stay memorable Lots of fun events to keep kids occupied Food was fop notch & no reservations required for alacarte restraints I will defiantly return 🤗

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Helpful?
Thank urshw
HRHCPuntaCana, General Manager at Hard Rock Hotel & Casino Punta Cana, responded to this review

Hey there urshw, thank you for the glowing review you gave us! We are so pleased to read you enjoyed our musically infused atmosphere along with the outstanding service provided by our Hard Rockers! Thanks for keeping us on your Repeat List as we look forward to hosting you soon! Rock On! “This Review was responded to on behalf of...

Oak Brook
Reviewed 10 February 2016

We stayed at the Hard Rock this past week. it is a remarkable place; almost 2,000 rooms; theater; about 7 swimming pools; designated adult-only areas; fine dining; superb menus; great variety of food and activities; spacious rooms; excellent shopping on premises. We did swimming with dolphins; horseback riding by the beach; dune buggy riding, etc. My only negative experience was...

Review collected in partnership with Hard Rock Hotels & Casinos
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Helpful?
Thank kennethcF922OJ
HRHCPuntaCana, General Manager at Hard Rock Hotel & Casino Punta Cana, responded to this review

Thank you for taking the time to share your impressions on your visit to our hotel, kennethcF922OJ. We’re pleased to read that you found the hotel to your liking including our lovely pools, restaurants and numerous activities. We truly are pained that you experienced this while you were with us; the family has advised us that they don’t want to...

Waterloo, Ontario, Canada
Reviewed 10 February 2016

so this place was beautiful, amazing service, so many pools (eden adult pool was the best) and in room service 24/7 was cool too! NO LACK OF ANYTHING BUTT.... this isn't the place you go to party hardy. most pools closed early, there was not many activity at night. the entertainment at night is in a theatre in the casino...very...

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Helpful?
Thank Noora K
HRHCPuntaCana, General Manager at Hard Rock Hotel & Casino Punta Cana, responded to this review

Hey there Noora K, thank you for letting us know you found our hotel to be beautiful and the service amazing! On another note, we were pained to read that you found our hotel didn’t offer enough evening entertainment. We have shared your comments with our Vibe Manager to ensure that this gets improved. We would love to have you...

Trenton, Michigan
Reviewed 10 February 2016

Great place to relax or party. Big enough to offer privacy if that's what you desire or you can jump in to the rockstar lifestyle if that's your thing. Ciao restaurant is the best. All inclusive with offerings of an ice cream shop and donut shop and even a pizza shop

Review collected in partnership with Hard Rock Hotels & Casinos
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Helpful?
2Thank bevsmith0317
HRHCPuntaCana, General Manager at Hard Rock Hotel & Casino Punta Cana, responded to this review

Hey there thanks for letting us know that your recent visit to our hotel was a total hit, bevsmith0317! We’re pleased to read you enjoyed the succulent dishes in our Ciao restaurant along with all we have to offer to Rock Stars like you! Be sure to come and see us soon! Rock On! “This Review was responded to on...

Reviewed 10 February 2016

20 years ago I vowed not to return to the Dominican Repuplic due to the low quality of resorts. Many of my friends have returned and craving about this place. So I decided to go with my family and give this a shot. My twins aged 6 loved it, great kids centers and staff was always extremely friendly to them....

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Helpful?
5Thank Rafy F
HRHCPuntaCana, General Manager at Hard Rock Hotel & Casino Punta Cana, responded to this review

We are so happy to hear that you and your 6 year old daughters had such a wonderful stay, Rafy F! Kelly and Francisco from our Toro restaurant are gems and we are so grateful to have them as part of our Hard Rock Fam. We promise to pass on your praises on to them! We thank you for keeping...

Bronx, New York
Reviewed 10 February 2016 via mobile

I was at the Hardrock hotel from August 2015 to September 2015 and I had a blast. I went again from January 26 to February 2nd and the experience was totally different. First of all they say they are all inclusive but this should have an asterisk next to the comment because what they do now is close the sunbar...

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Helpful?
1Thank Eric C
HRHCPuntaCana, General Manager at Hard Rock Hotel & Casino Punta Cana, responded to this review

Dear Eric C, first allow us to thank you for reaching out to us and letting us know what transpired during your stay. While it was nice to know that you visited us for a second time we were dismayed to read that you left unimpressed. We’re going to share your comments with our Vibe Manager so thank you. On...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Pool
  • Room Service
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free Parking
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Casino and Gambling
  • Tennis Court
  • Hot Tub
  • Golf Course
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Babysitting
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
The 1,775 room Hard Rock Hotel & Casino Punta Cana is situated on pristine sugar white sands stretching 121-acres along Macao Beach in the Dominican Republic. Hard Rock's first all inclusive hotel and casino exudes lavish five-star amenities and personal service to create the ultimate rock star getaway. Among the resort's many offerings are luxe accommodations, the signature Rock Spa(R), 18-hole Nicklaus designed golf course, iconic music memorabilia and a larger-than-life Vegas-style casino - the largest in the Dominican Republic, featuring Oro nightclub. Guests also enjoy 15 expansive pools, four swim-up bars, a kids pool and lazy river. A variety of gourmet dining options are available through the resort's nine restaurants, with Simon Mansion & Supper Club by the famed Rock n Roll Chef Kerry Simon, which opened in 2013. The property also features more than 65,000 square-feet of flexible event and meeting space. ... more   less 

Additional Information about Hard Rock Hotel & Casino Punta Cana

Address: Blvd. Turistico del Este, km 28 #74, Bavaro, Punta Cana, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana > Bavaro
Price Range: $590 - $1,157 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hard Rock Hotel & Casino Punta Cana 4.5*
Number of rooms: 1775
Reservation Options:
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Also Known As:
Hard Rock Hotel And Casino Punta Cana
Moon Palace Hotel
Moon Palace Resort All Inclusive
Hotel Style:
#3 On the Beach Hotel in Bavaro
#3 Luxury Hotel in Bavaro
#3 Top resorts Hotel in Bavaro
#3 Casino Hotel in Bavaro
#3 Spa Hotel in Bavaro
#8 Family Hotel in Bavaro
#9 Romantic Hotel in Bavaro
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Questions & Answers

Here's what travellers have asked, with answers from Hard Rock Hotel & Casino Punta Cana staff and other travellers.
2,082 questions
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Prairieville, Louisiana
6 months ago

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Questions? Get answers from Hard Rock Hotel & Casino Punta Cana staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“use your resort credits”
 of 5 bubbles Bestbe16, 21 Feb 2017 | Read review
“Large resort, be prepared to walk.”
 of 5 bubbles sullymd, 20 Feb 2017 | Read review
“Building 2A was close enough to hear the Ocean in the morning”
 of 5 bubbles tommym824, 20 Feb 2017 | Read review
“Rooms close to the pools are loud, the pools have constant music blaring. But the family suites are nice and quiet.”
 of 5 bubbles gracec804, 19 Feb 2017 | Read review
“I would not recommend an adjoining room with people outside of your party.”
 of 5 bubbles calliegirl1nc66, 19 Feb 2017 | Read review
5 of 5