Iberostar Grand Bavaro

Carretera Arena Gorda Playa Bávaro, Bavaro, Punta Cana 23000 Dominican Republic
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Panorama at the Iberostar Grand Bavaro Hotel
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Iberostar Grand Bavaro
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About

5.0
#1 of 28 all-inclusives in Bavaro
4.8 of 5 bubbles
Location
4.9 of 5 bubbles
Cleanliness
4.8 of 5 bubbles
Service
4.6 of 5 bubbles
Value
Only 20 minutes from the international airport of Punta Cana and located in one of the most emblematic beaches of the eastern region of the Dominican Republic we find the Iberostar Grand Hotel Bávaro. Majestic in its external appearance and in its decoration, it responds to a project devised by the prestigious Mexican architect Fernando Quirarte and inspired by Greco-Roman architecture. Its gardens and varied representation of native species found in a lush central lake, where it hosts a spectacular sailboat reproduced in real size and converted into one of the most original bars in the entire Caribbean, make this hotel a unique place. In addition, staying at our hotels will help take care of the planet thanks to our Wave of Change initiative: throughout 2020, all our rooms are free of single-use plastics, which will be replaced by other materials that are more environmentally friendly. This ambitious initiative will also be extended to the rest of the hotel areas. Together with its luxury facilities, an unbeatable environment, pioneering impulses, an exclusive attention also stands out: customers talk about the unforgettable experience of the stewardship service. Luxury, a service that is completed with a SPA overlooking the Caribbean Sea, careful with the environment, this hotel gathers everything to give its guests a personalized and unique stay.
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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Diving
Airport transportation
Parking
Wifi
Hot bath
Pool / beach towels
Pool with view
Adult pool
Outdoor pool
Private pool
Fitness / spa changing rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary welcome drink
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Swimup bar
Poolside bar
Golf course
Tennis court
Aerobics
Entertainment staff
Evening entertainment
Fishing
Table tennis
Nightclub / DJ
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
Adults only
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
Butler service
Doorperson
24-hour check-in
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Housekeeping
Private balcony
Room service
Coffee / tea maker
Flatscreen TV
Bathrobes
Safe
Seating area
Telephone
VIP room facilities
Iron
Wake-up service / alarm clock
Minibar
Refrigerator
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Room types
Ocean view
Pool view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Romantic
Ocean View
Languages Spoken
English, French, Spanish, German
15,316Reviews2,708Q+A100Room tips
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Detailed Reviews
Stan-the-man91 wrote a review Jan 2024
Toronto, Canada87 contributions146 helpful votes
Hotel's Favourite
5.0 of 5 bubbles
This was our 6th time to the Grand. While it is not the same as when we first visited, it is still a great place to go. The changes are probably due to being older (mid 60s) than anything else. The property gets better every time we go. The grounds are spectacular and very well manicured.

Room
On the smaller size than some other resorts, but still had plenty of room. They are clean and well maintained. However, they are probably in need of an overhaul within the next few years. Water pressure in the shower was decent, but not great. There is a large balcony with multiple chairs and an outdoor loveseat.
Buffet
Breakfast buffet is my favorite. Plenty of options from eggs to cereal to toast to fruit and juices, plus plus.
Lunch was good, but somewhat repetitious. However, you are sitting right on the beach, so not too bad.
Restaurants
All were good, with excellent options and good quality. We did not have a bad experience (did not get to the Japanese).
What makes the Grand a place to return to is the staff. They are fantastic, with excellent English, Spanish, German, etc. However, I’d like to point out several staff who made our stay exceptional.
Ery, Lely and Kerlin at the swim up bar are absolute gems. Especially Ery, who was very funny, engaging, and appeared to be truly happy doing what he is doing. I had a hat on that read ‘Punta Canada’, so I was called Punta Canada from day one until we left.
Ortiz and Lorraine at the breakfast buffet both recognized us (from previous visits) immediately on our first day. They were so pleasant and helpful with our dining needs.
My last but not least mention is for Salvador (or as we called him – Houston….his first name). Houston was our assigned Butler. He had been our Butler last year when we were there and we requested his services again this year. You could always tell him ‘Houston, we have a problem’ and his response would always be ‘let me fix it’ without even knowing what it was. He looked after everything for us – dining bookings, etc. However, one afternoon, he just sat with us by the pool and we talked about our families, our countries and jobs. Houston loves his country, loves his job, and loves his family. Iberostar should be extremely proud of the type of person he is and hire more Salvador’s.
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Date of stay: January 2024
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rossina García, Owner at Iberostar Grand Bavaro
Responded 1 Feb 2024
Dear Keith, It has been a real pleasure to read this excellent review of your recent holiday with us at our hotel, and we really appreciate that you took the time to write and share it with us and other travelers. We are touched by your words regarding our establishment and staff. We pride ourselves on hiring the very best professionals which undergo continuous training, and our team is passionate about making sure our clients receive the highest customer service. It is very pleasing that our guests can acknowledge this dedication. The fact that we were able to exceed your expectations with our excellent standards in every area that characterize our company is of great importance to us. It is therefore very satisfying for us that you have kept us in your fondest memories, and it would be wonderful to welcome you back again. Best Regards, Online Reputation Manager Iberostar Grand Bavaro
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Diane C wrote a review Mar 2021
1 contribution3 helpful votes
5.0 of 5 bubbles
My husband and I just returned from a trip to the DR. Upon arriving home we planned out next trip back to the Iberostar Grand Bavaro as quickly as we could! The service was 5 stars. From the second we arrived , to the moment we left, every need we had was attended to by the dedicated, competent, warm and friendly staff. Dany at the front desk assured us that we would be satisfied with the room we would receive and offered an upgrade for a marginal increase in price once he was aware that we had mistakenly thought that ocean view room was the same as an ocean front. The view from the deck, onto the impeccably kept beach with plenty of tiki huts and cushioned lounge chairs, overlooking a beautiful blue sea was just the starter. From the beginning of our day, which started with watching the sun rise with a pot of hot coffee brought to our room promptly at 630 a.m as requested followed with breakfast arriving at 7:30-8:00 , set up on the oceanfront deck table was deeply peaceful and a beautiful memory made at the Grand Bavaro. Every morning we received a call from the staff to make sure we received everything on a timely manner and if there was anyway they could serve us, In addition a Butler was assigned to you to help with dinner reservations, tours or any requests you could possibly have. There was a day butler and an evening butler assigned to you so you never had a gap of someone to turn to. A big shout out to Leo, Luis, Anthony, Donito and anyone else I may have forgotten to mention for their care and dedication. Once arriving at the pool or beach we were greeted by the staff who were attentively aware where my husband and I like to sit by the pool and on the beach and made sure that our lounge chairs where ready for us with towels, pillows and even suntan lotion and after sun care gels. Incredible!
What could make this experience even better....delicious food! Although not all the restaurants were open due to the pandemic there was still enough options and every meal was delicious, The afternoon buffet offered a large variety of food that was served by masked staff. Guests needed to wear masks entering into the outdoor restaurant and when going up for food. Social distancing was easy as the resort was running at a low capacity rate and everyone was respectful to your space. Entertainment was available and themes varied. On occasion they would have musician playing by the pool, games, yoga and evening entertainment. We did not partake but never felt the activity available was an intrusion on our time or space.

Truthfully one of the best experiences we have ever had and we have traveled extensively to many 5 star resorts over the years. The value for this type of service and experience was extraordinary, The Grand Bavaro will not disappoint!
It will go beyond what your highest expectation are!

Go and have a wonderful time.
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Date of stay: March 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Room Tip: Ocean front rooms are direct - Ocean view rooms overlook pool and side views of ocean
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Iberostar Hotels and Resorts, General Manager at Iberostar Grand Bavaro
Responded 26 Mar 2021
Dear guest, We would like first of all for you to know that we are really pleased that you had such an excellent holiday with us at Iberostar Grand Bavaro. Every area and every service of our hotel is designed to provide a quality holiday experience, and whenever we receive confirmation this has been achieved we consider it a success story. Likewise, we are really glad to know you felt safe and well-cared. Through our How we Care program, we have developed measures to safeguard our employees and guarantee our guests’ experience, implementing new procedures in restaurants, and during check-in. Our goal is to make our customers feel safer than ever to help them leave their matters aside and make them feel as good as always. We would like to thank you once again for your appreciation and hope to welcome you back again soon. Best regards, Quality Manager Online Iberostar Grand Bavaro
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Jake wrote a review Aug 2021
1 contribution2 helpful votes
+1
5.0 of 5 bubbles
We arrived on a Saturday afternoon around 3pm, check in was smooth. Bellman delivered our bags to the room followed by our butler Kelvin who introduced himself and gave us some details about the resort. Next we went and got a bite from the snack hut by the pool, service was lacking in that area as we had to find our own silverware (not a huge deal). Then off to the pool for a couple hours to get vacation really started. Pool server came to take drink orders, to which we all wanted Titos vodka because that's what we started with in the lobby at check in, we were told that they didn't have that at the pool bar... shortly after, Kelvin showed up to see how everything was going. Explained the situation and he was quick to resolve the issues that we had. The second day everything was much better and the service in the pool area was on point with what we expect from a 5 star resort, Edy, Jose, Braulio along with the rest of the guys working in the area worked hard all day. We did breakfast at the buffet every morning which was very nice and always clean. Service at breakfast was probably my favorite interactions with the staff as they were very accommodating to us with fun loving spirits. Samuel & Santos are absolute stars and should be recognized for their efforts. Third day was my birthday and the only day there was a show in the theater to which Kelvin had the performers call me up on stage after the show to sing me Happy Birthday, totally unexpected. Entertainment staff did a good job keeping things moving with low occupancy. Yocardi-b made sure we knew about the activities everyday and kept things light and engaging. If you spend the money to upgrade to an ocean front room make sure that you don't get put on the ground floor and there's no good view of the ocean. Housekeeping kept our rooms very clean and organized every day and they were very friendly. Grounds keepers work extremely hard keeping this property well manicured and up to par. The seaweed was washing in everyday but they did a good job keeping the beach usable for us on the days we chose the beach over the pool. The staff here absolutely makes this place what it is and I hope management knows this! The only negative experience we had was with the on resort photographer(Emanuel) and the 6 times/ day we were asked by the different sales people about setting up a photoshoot. We were told that we didn't have to buy the whole package and that we could purchase whatever pictures we wanted for $15/pic but when it came time to buy we only wanted 2 of the pictures because we weren't willing to spend $270 for 18 pictures, some of which we really didn't want, we were told if we didn't buy all of them we couldn't have any of them. Highly disappointed about wasting an hour+ of our vacation and almost let it ruin our last day there but being that we do all inclusive vacations twice/ year and there being a photographer at every resort, we just made it a point to tell ourselves that next time we won't waste our time.
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Date of stay: July 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Iberostar Hotels and Resorts, Marketing at Iberostar Grand Bavaro
Responded 3 Aug 2021
Dear guest, First of all, we want you to know that the way you have described your stay with us is really helpful and we thank you for providing your rating. Although the majority of your comments show that in most areas we are performing well with our efforts and quality service, we have taken your feedback regarding the photographer seriously as we know that we can only improve by listening to our guests we will share inmediately with them. Again, we want to thank you very much for sharing this review of our hotel and we would be happy to welcome you back to one of our hotels in the future. Best Regards, Quality Manager Online Iberostar Grand Bavaro
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docjess wrote a review Feb 2020
New Providence, New Jersey1 contribution
5.0 of 5 bubbles
I booked this stay after extensive research finally settling on an adult, all-inclusive resort in the sun. The resort grounds are absolutely breathtaking, the sense of zen and relaxation apparent as soon as you enter the gates and just magnified with every site of the property grounds. The resort has really not spared expense, you truly feel the 5-star quality everywhere you look. Wait until you see the birds in their sanctuary ❤️ This was absolutely a five star stay but one or two areas could definitely be improved upon.
First, there is a strong theme and emphasis on this “star prestige” program. Avoid any discussion of it, it is merely a sales tool so that you spend thousands of dollars to save hundreds (you read that correctly). Additionally, the purported $600 or $800 in resort credits is only a coupon program to spend money to save money yet again there is no benefit to a consumer. These two aspects gave my partner and I pause and a little distaste because we were not there to feel the sales pitch.
Second, food was not consistent. Room service twice was inedible and one restaurant was truly subpar plus the outdoor buffet feels dirty and covered with flies. That said, the other restaurants were enjoyable and the indoor buffet is outstanding! Plumbing in our room was dismal, we needed service twice.
Back to positives since these truly outweigh the small, but real, negatives. Service is unbeatable here with everyone you meet ready to help with genuine smiles everywhere you look. The nightly entertainment was really exceptional one or two nights of our stay. The entertainment crew is hard-working and skilled. All of this coupled with a sparkling clean beach and gorgeous pool with plenty of seating (there could be more covered seating at the pool since there are too many ‘reserved’ spots here) We will return since we overwhelmingly loved it here. They also treated my partner to a wonderful surprise on his birthday. The five stars is deserved, one or two negatives are outweighed by dozens of positives!
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Review collected in partnership with Iberostar
Date of stay: February 2020
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Room Tip: Stay up on the 4th floor with a beach view and centrally located.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from QualityManagerDR, Quality Manager DR at Iberostar Grand Bavaro
Responded 14 Feb 2020
Dear guest, First of all, we want you to know that the way you have described your stay with us is really helpful and we thank you for providing your rating. Although the majority of your comments show that in most areas we are performing well with our efforts and quality service, we have taken your feedback regarding the areas you raise seriously as we know that we can only improve by listening to our guests. Again, we want to thank you very much for sharing this review of our hotel and we would be happy to welcome you back to one of our hotels in the future. Best Regards, Online Quality Manager Iberostar Grand Bávaro
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ssimmons0801 wrote a review Jan 2020
Newark, Delaware237 contributions35 helpful votes
+1
5.0 of 5 bubbles
I have so many good things to say about this resort I don’t even know where to start. This was probably one of the BEST resorts my husband and I have ever stayed at! From the moment we pulled up to the front, we were in complete awe. We stayed in an ocean view room and although the ocean is further in distance, you have the perfect view of the grounds of the hotel including the pools and the palm trees. We were highly satisfied. Our butlers were Boom Boom (his known name lol) and Alberto. They made our anniversary stay one to remember and they were so helpful and attentive to any accommodations we needed. The rooms aren’t the biggest but it’s the perfect size for two and is modern and clean. Not to mention the beds are super comfy which is a plus! The resort grounds itself is beautiful and the beach is just as gorgeous! It was never crowded on the beach and we were always able to find chairs no matter what time of day. Because there are so many resorts on the same strip, you will see many people walking along the beach but it wasn’t a distraction. We enjoyed the Japanese restaurant the most but you really can’t go wrong with any restaurant you choose. We weren’t a fan of the buffet but that never comes as a surprise to us being that we stayed at many resorts and most of their food tastes the same. The good thing is, you can grab food straight off the grill right outside of the buffet during lunch time and it is so worth it! The chef has so many flavorable options and the food is nice and hot. You can bet that we ate at the grill majority of the time for lunch. Make sure you check it out if you get the chance. The workers here work so hard and are so friendly. They literally treat you as if you are their own family. We made sure to tip everyone in USD, every chance we could. They deserve it. The entertainment is pretty good as well. We normally find the shows to be less then amusing but we really enjoyed it at this resort. We paid for a private dinner on the beach and it was absolutely romantic to say the least and the food was uniquely phenomenal. Thank you Iberostar for making this such a memorable trip! We will definitely be back in the future.
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Date of stay: December 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from QualityManagerDR, Quality Manager DR at Iberostar Grand Bavaro
Responded 14 Jan 2020
Dear guest, It has been a pleasure to know that you chose our establishment to enjoy such a special occasion. We are more than satisfied to know that due to all our facilities, excellent cuisine, but above all, thanks to the great service received, your stay has been memorable. They work very hard on a daily basis to make sure our guests are well attended to at all times and they truly are an asset to our hotel. We will relay your comments to all of them and we are sure they will be happy to know their efforts have been acknowledged. Thank you again for sharing your motivating comments and we look forward to your next visit to our hotel. Best Regards, Online Quality Manager Iberostar Grand Bávaro
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Brent M wrote a review Dec 2020
Pittsburgh, Pennsylvania4 contributions2 helpful votes
5.0 of 5 bubbles
The COVID protocols were great. Numerous hand sanitizing stations were present, and all staff that interacted with guests wore masks + face shields. The resort was at ~20% capacity, so not all venues were open, however the weather was awesome and the staff amazing.
Breakfast and lunch was al a carte instead of the usual buffet, however the food was good and enough variety to try something different each day. Dinner afforded the choice of two different restaurant menus each evening, rotating between the surf/turf, Mediterranean, Japanese, and Italian. All were tasty. Our in-laws said room service was great.
A typical day was breakfast, pool, archery, pool, lunch, pool, archery, bingo, lobby bar for donut, pre-dinner drink, dinner, repeat. We were able to eat outside for all meals, and the lobby is open air. We were the only ones in one of the pools for the entire week. Even if the resort was full, there were more than enough cabanas for everyone.
The entire resort staff was awesome. While my wife is fairly fluent in Spanish, the staff English is good enough to communicate. Highlighting some of the people who made the trip truly Grand: Caroline for setting up reservations prior to arrival, Staling, Cesar, Marlon, Maria, and Tomas for the fantastic pool, lobby, and restaurant bar service, Ruth and Yocari-B for being entertaining Star Friends, and Alberto and Eduardo our butlers. Everyone we interacted with on the resort (and traveling to and from) made the trip fantastic.
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Date of stay: December 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Iberostar Hotels and Resorts, General Manager at Iberostar Grand Bavaro
Responded 23 Dec 2020
Dear Guest, We would like to thank you for sharing this detailed review about your recent stay in our hospitality. It is a pleasure to read that you and your family felt safe and cared with the 300 health and hygiene protocols that we have implemented as part of our How we Care program. We are also really proud to confirm that our customized service,gastronomy,activities and more, have met your expectations. We hope that you honor us again with your company in the not too distant future. Best regards, Quality Manager Online Iberostar Grand Bavaro
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Adam Y wrote a review Feb 2021
5 contributions11 helpful votes
5.0 of 5 bubbles
My spouse and I stayed at the Iberostar Grand Bavaro for one week from 1/30/21 to 2/6/21 and we had an amazing experience. The property is gorgeous and well-kept, located on one of the best beaches in the Caribbean. Because Iberostar has multiple properties lining the same beach, we felt very safe walking long stretches of the beach from one side to the other. The service was world class and more than met all of our expectations. We’ve been to a few Sandals in the Caribbean and found the food and service at Iberostar to be comparable for far less of a cost. The staff really went above and beyond for everybody here. They are so friendly and helpful through every step of the vacation. Leo and Alberto were our butlers and made sure we had everything we could have needed. We were at first unsure about traveling with the COVID situation, fortunately we are both healthcare workers who had an opportunity to be vaccinated prior to arrival. That being said, we felt Iberostar created a very safe environment with all of the extra precautions they have taken, including sanitization and mask wearing throughout all interactions. Other guests we spoke to felt similarly. Capacity at the Grand has been limited and the seating at the pools and beaches have been spaced out, it felt like we had the whole resort to ourselves! The resort handled all of our testing needs ahead of pre-flight boarding back to the US. While they haven’t needed to quarantine any guests so far, Iberostar has a whole wing of rooms set aside in case any travelers need to complete quarantine before they travel back home (in the event someone tests positive) and are offering those additional accommodations free of charge. We are so sad to leave and return to the cold winter back home. It was our first stay in the DR and our first time staying at an Iberostar but it certainly won’t be our last! A huge shoutout to the many many Iberostar staff members who made this an unforgettable trip, we can’t wait to come back and see them again!
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Date of stay: February 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Iberostar Hotels and Resorts, General Manager at Iberostar Grand Bavaro
Responded 8 Feb 2021
Dear guest, We are very pleased to read that you had such a pleasant time in our hospitality. The fact that we were able to offer you a great holiday experience is extremely pleasing and we work hard every day to achieve this. We try to think about everything to provide our guests with a perfect stay. We are glad that you were satisfied with our latest health and hygiene measures where we do our utmost to ensure that enjoyment is not sacrificed despite our high safety standards. Again we thank you for sharing this wonderful review of our hotel and we hope that we will be able to serve you again in the future and wish you all the best. Kind Regards, Quality Manager Online Iberostar Grand Bavaro
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Chantal wrote a review May 2021
1 contribution1 helpful vote
5.0 of 5 bubbles
This was our third time staying at Grand Bávaro and it continued to welcome us in their usual friendly and high class manner. It was great to see Yan Luis who we have seen every trip and his welcoming smile and politeness was intact plus the fact he remembered us was great. The hotel was at 50% capacity and still had enough people to make it fun. The breakfast buffet was a bit different as you had to wait to be served what you wanted because of the COVID precautions and the wait wasn’t long the food was delicious and the attention superb. Ortiz was always there to great us and make us laugh, Yari was too and so many others working hard to please us all.
We had an Ocean front room on the 3rd. Floor that was amazing, great big balcony overlooking the ocean and part of the pool. Our butler Cesar welcome us and helped us made all the reservations for the restaurants at night as the buffet is closed at night. He also made sure we had our favorites in the fridge in the room.
At the pool bar we were happy to see Lely and Dionis there as we remembered them from past trips and again they kept our cups filled with great cocktails and beer everyday, their smiles and happy attitude made the days for us. At lunch at the Palapa again a great buffet with excellent variety of foods to please every palate I would say. Iri took great care of us at the Palapa and at the Surf and Turf our last night. Thank you Iri.
At night the entertainment was in front of the ship and was absolutely amazing and fun, I dance the night away thanks to the entertainment team, especial thanks to Yocari B., Ruth who taught me to dance Bachata, Yohanna who took me out to dance first, Armando who I danced merengue with and made me remembered my country fun parties. Maria who put up with me trying to dance by her side many nights and did a great job introducing the entertainment team.
All the precautions for COVID were great. The hotel help you schedule the COVID Test if you are going back to USA They schedule the test for 48 hours before. It take place on the adjacent resort is a nose swab and you get the result 5 min later, you wait for them, then you are free to go.
The friendly and accommodating staff is what makes this place so especial and the reason why we come back. Great Job.
Please tell Yocari B., Ruth, Maria, Yohanna, Ortiz, Lely, Dionis, Iri and Yan Luis that it was a pleasure to interact with all of them.
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Date of stay: April 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Iberostar Hotels and Resorts, General Manager at Iberostar Grand Bavaro
Responded 6 May 2021
Dear guest, Thank you for your loyalty and positive review, we are very pleased to read that you had such a pleasant time again in our hospitality. We would like to express our gratitude to you for mentioning "how we care" our latest health and hygiene measures that we have implemented in all of our establishments to keep everyone safe and at the same time doing our utmost to guarantee that our guests enjoy their well deserved holiday, we are thrilled that this was the case for you. Again we thank you for sharing this wonderful review of our hotel which we will share with those you mentioned by names for the great service and we hope that we will be able to serve you again in the not too distant future. Kind Regards, Quality Manager Online Iberostar Grand Bavaro
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Robert F wrote a review Jan 2021
Wilkes-Barre, Pennsylvania11 contributions6 helpful votes
5.0 of 5 bubbles
Long review but worth it! We arrived on time and in great spirits. We were brought right to cyntia, yineiri and darlyn at prestige. We were checked in and they confirmed all our requested were already set up! We were then introduced to our amazing butlers(kelvin, Cesar and Starling. ) they took care of all our needs. The most important was very simple. I’ve bucket filled at 5pm and a cold coke In the fridge. More than this they checked in with us three times a day to see if we need anything. One night we finished dinner and was bringing a plate to the room and they took the plate and brought it up for us. The level of service you receive here is better than the ritz Carlton and the food is better. Moving on. The rooms amazing. The cleanliness of the hotel was impressive. So down to the pool bar and our favorite bartenders lely and Ery!!! They have so much energy even wearing masks face shields and glasses to make us feel safe. Social distancing is VERY important to the employees to make you feel safe!!. Dionis and starling were serving drinks at the beach and our glass was never empty.
Next the food OMG breakfast was awesome. You do not serve yourself they put why ever you want on your plate and there are 100’s of options. That along with cafe con leche served by Ortiz and poche make breakfast a solid experience you can eat indoors or outdoors
Lunch was at the pearl David Marlon among others always make sure you have everything you need. The chefs use thermometer to make sure you meat is cooked to your liking. The deserts were perfect along with a cappuccino made to perfection
Dinners are run by the same people who handle your breakfast so it feels like you are going to your friends house for dinner. All 5 star
If you miss the sea bass or the veal at the la playa restaurant you are seriously missing out. One thing that really stood out was Andrew and Raul! They run this place. They were busting their buts making sure everything was perfect. They were doing multiple jobs helping guests and It means the world to us guests when the people who run this world class hotel take the time to introduce themselves and they know who you are and where you are from and are reaching out to you to make sure your trip is the best. If you have plans to go here great if you do not? You need to. Oh! Two other huge things
STAR friends yocarib Armando and of course Ruth and Isabel. They have so many activities and truly have fun teaching dancing archery bocce and bingo. Love them
The shows have improved so much the were great before but Francis jr and jhonny kicked up their game and produced amazing music and entertained all. Did I mention the had a tenor opera night? Wow just floored I cannot say enough great things about this property. I must go to destination
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Date of stay: January 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Iberostar Hotels and Resorts, General Manager at Iberostar Grand Bavaro
Responded 29 Jan 2021
Dear guest, Thank you for staying with us at Iberostar Grand Hotel Bavaro on your recent vacations. It has been a pleasure to read this excellent review of your recent holiday with us and we really appreciate that you took the time to write and share it with us and other travellers. The fact that we were able to exceed your expectations with our excellent standards in every area that characterise our company is of great importance to us. It is therefore very satisfying for us that you have kept us in your fondest memories and it would be wonderful to welcome you back again. Best regards, Quality Manager Online Iberostar Paraiso del Mar
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Dan B wrote a review Apr 2022
7 contributions13 helpful votes
5.0 of 5 bubbles
We stayed here for our honeymoon for 7 nights on March. 28th 2022. The resort is spread very nicely in a small area so its not one of those ultra big resorts where you have to walk everywhere. Even though the hotel was full it didn't seem like there were a lot of people around so we didn't feel surrounded by many people. The resort is beautifully and clean and looks like a 5 star all the way.

Our butlers Staling and Dowel were amazing, they checked in everyday with us to ensure that we had everything we needed and if we didn't they were sure to get it. They were very attentive to our needs and we were very lucky to get them as our butlers. One day they even decorated the bed with rose pedals and made the jacuzzi for us.

All the restaurants had fantastic food we tried all of them except the Italian the standouts are the hibachi at the Japanese, the seabass at the Mediterranean and the rib eye at the surf and turf. The lunch was pretty much the same everyday I would recommend going to the poolside grill for lunch.

Breakfast was our favorite, Juan Alberto at the breakfast buffet was an amazing server, we made sure to find him everyday because the service he provided was beyond exceptional, this resort is very fortunate to have him.

The pools were nice, may need an update soon its showing its age, would of been nice to have tables in the pool, the beach was beautifully white sand, no seaweed there on out trip. The drinks were consistent throughout the resort with some high end alcohol.

Now the negatives that you should be aware of, the towel game is played here, so if your not up by 8 am to throw a towel on a Bali bed or chairs you will have a tough time finding a good spot, people just grab 4 towels throw them on what they want and come back in a couple hours or longer. I really wish this place would crack down on that as it's supposed to be a 5 star. The room service menu is mediocre at best, it needs a complete redo or refresh with more appetizing dishes. The guys from the photo lab are extremely annoying, they walk around bugging you all day asking you to do photos, management please stop this, it's a 5 star resort , people don't want to be bothered while they are on vacation. One day I counted and we were approached 5 times , one of the guys even called our room at 9am this really annoyed us.

Overall it's a beautifull resort that we would gladly come back to , every staff member was amazing to us and hopefully managment fixes some of the issues with the resort.
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Date of stay: March 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Iberostar Hotels and Resorts, Marketing at Iberostar Grand Bavaro
Responded 7 Apr 2022
Dear guest, It has been really good to read that you had such a great time in our hospitality and we want to thank you for sharing your experience. Confirmation that we were able to provide you with such a wonderful holiday experience is extremely satisfying and we promise to continue working hard to achieve this every day. We try to think about everything to provide our guests with a perfect experience.´ The fact that you could have a wonderful time in our hotel is an excellent confirmation of our efforts. Also, we would like to thank you for your helpful feedback and will gladly forward it accordingly on your behalf. We attach great importance to every detail available to us in order to ensure that our guests always have a very pleasant stay in our hotels. Once more, we thank you for writing and sharing this wonderful review of our hotel and we hope that we will be able to serve you again in the future. Best Regards, Online Quality Manager Iberostar Grand Bavaro
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Feetonthebeach asked a question Yesterday
9 contributions9 helpful votes
Is there a trolley between properties
Answer from Stan-the-man91
Toronto, Canada87 contributions146 helpful votes
If you ar staying at th Grand then from the front lobby you could get a golf cart ride over to the other hotels. On th othe hand it is a very short walk.
imbieelf asked a question 1 Apr
New Jersey37 contributions29 helpful votes
Sand flies
shinedown52 asked a question Mar 2024
Philadelphia, Pennsylvania
How is the pool temperature?
Answer from Rick B
1 contribution2 helpful votes
The pool was a nice temp. It was hot when I was there in the upper 80's. We spent most of our time down at the beach in the tiki huts. Nice wind and enjoyed going into the ocean. It was more refreshing during the afternoons when it got hot. The pools were nice though and especially with the pool bar.
shinedown52 asked a question Mar 2024
Philadelphia, Pennsylvania
How is the pool temperature?
Answer from OSU10BILL
Miami Beach, Florida8 contributions10 helpful votes
The pool temperature in the pool is fine!
Pete M wrote a tip Yesterday
Danbury, Connecticut24 contributions14 helpful votes
5.0 of 5 bubbles
"Might be the best beach in Caribbean, and the staff is always so helpful "
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Craig K wrote a tip 12 Apr
2 contributions1 helpful vote
5.0 of 5 bubbles
"Get to pool earlier to get a covered cabana."
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Lindsay F wrote a tip 12 Apr
1 contribution1 helpful vote
4.0 of 5 bubbles
"If you have dietary restrictions, I suggest talking with the concierge on the day of your arrival to make meals easier and safer. "
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Andrea M wrote a tip 11 Apr
1 contribution1 helpful vote
5.0 of 5 bubbles
"The pool gets crowded so get a spot early The French Restaurant is delicious Morning Coffee in the lobby was very nice and convenient "
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Louis Y wrote a tip 8 Apr
45 contributions19 helpful votes
5.0 of 5 bubbles
"The pool gets crowded so snag a spot early. "
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Not the right property for you?
There are more places to choose from in the Bavaro area.
PRICE RANGE
S$547 - S$892 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
iberostar punta cana, punta cana iberostar
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta CanaBavaro
NUMBER OF ROOMS
272
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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IBEROSTAR GRAND BAVARO: UPDATED 2024 Resort Reviews, Price Comparison and 19,425 Photos (Dominican Republic) - Tripadvisor

Frequently Asked Questions about Iberostar Grand Bavaro
Which popular attractions are close to Iberostar Grand Bavaro?
Nearby attractions include Bavaro Beach (2.3 km), Vivaldi Cigars (6.2 km), and Escapology (6.4 km).
What are some of the property amenities at Iberostar Grand Bavaro?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at Iberostar Grand Bavaro?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Iberostar Grand Bavaro?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Iberostar Grand Bavaro?
Yes, free parking is available to guests.
What are some restaurants close to Iberostar Grand Bavaro?
Conveniently located restaurants include Montserrat Manor Restaurant, Onno's Bavaro, and Drago Grill Cocina Argentina Parrilla.
Are there opportunities to exercise at Iberostar Grand Bavaro?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Iberostar Grand Bavaro have airport transportation?
Yes, Iberostar Grand Bavaro offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Iberostar Grand Bavaro?
Yes, dry cleaning and laundry service are offered to guests.
Does Iberostar Grand Bavaro offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Iberostar Grand Bavaro?
The staff speaks multiple languages, including English, Spanish, French, and German.
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