Great vacation with family and friends. We stayed at Bavaro selection, the steak house , Mexican and the Japanese were our favorite. French and Italian was our least favorite dish not meet out expectations.
We ve been in Iberostar about 5 times and 3 times in Punta Cana. We love Iberostar. And we still do. These holidays were especially important as the Covid thing was wearing us out. To make thing short : Bavaro Selection is just beautiful : beautiful gardens, beautiful to watch, well taken care of by an army of gardeners. People are nice. People are varied. Russian, deutsch and some locals. American as well. Very pleasant. It's better if you speak spanish (we don't). But it's ok if you don't. The room was huge, italian shower, very large bed. We slept very well. It was quiet when we needed quite (at night). Very much appreciated this quietness (it's not obvious i tell you). The swimming pool was a bit small for swimming, especially at week end when there are many people, so we mostly used the beach. There are some algae but they are being taken care of every day by 2 big tractors (John Deer 5065 series...). Lots people have been enjoying the beach and the sea. Internet is fast : between 1MB/s and 3MB/s roughly. wifi, not wired. Even on the beach. The buffets are great. Not fantastic, but we like food, so we enjoyed what was on offer : plenty for every tastes. Fruits, vegetables, meats, cakes, ... Really plenty. We tried the theme restaurants. We especially enjoyed the japanes one. The guy made quite a show. And we ate too much ... as usual ! People are relaxed, and we were relaxed, so these were great holidays.…
We have two little kids and booked this hotel based on the pictures of the splash/sprinkler pool. It did not disappoint and the kids loved it. The resort was clean as a whole and was a nice environment to stay in. However, the rooms were only cleaned every other day and the mini bar was not always restocked. My main gripe with it being a five-star resort though was the food. There are multiple restaurants on site, which you can book for evening dinner. However, upon trying to book for each of our five nights, we were told they were booked and we only managed to get bookings on three of the nights. This is disappointing as the restaurants were not full. Also, the quality was good, but not great. Overall a good place to stay, but would try somewhere else next time.
Bam Bam was one of the first entertainers to approach us at the resort and made us feel like family! And the way he helps everyone learn all the amazing activities in such a professional way is so impressive
Star friends did an outstanding job - Bam Bam, Wi-Fi, Flacco, Bellota, Scooby, Banana. The activities all during the day kept our vacation fun and entertaining! Not just the beach and pool but so much fun doing so many different thing!
Iberostar Selection is a great hotel with even better animation crew. Banana (Alex) went above and beyond to make our days as entertaining as possible. We had a great time and it was mostly due to him. Definitely looking forward to returning in the near future.
The best hotel, I recommend, Bam Bam vary good, entertainment the best, food is good, room service vary nice, overall I love it and recommend it to everyone around the world to come and enjoy this place !
Excelent people ! Convenient located at the beach ! Food all day ! Love it there ! Will go back anytime soon ! They arrange excursions for us … easy , fast … food was good , but I wound Recomended the Arabic restaurant .. nothing Arabic was serve there !
This hotel is great from A to Z but mainly because the staff is amazing, ( most of them). They do try to sell a membership and push a little to listen to a presentation but all you need to do is say no thank. I want to give a big thank to the the best employee in my opinion, ALVY , the lady leading the Star Camp, she really goes above and beyond with the all the kids , my daughter had the best time ever there, I was never able before to leave her on with any staff camp as she did with Alvy. There are many activities for kids of all ages the whole day. The other ladies are also great but sorry did get their names but I have nothing to say but good things in regard the whole staff on START CAMP, they gave time to me and my wife to rest, THANK YOU!!!!!
Disappointing and frustrating. I had a medical emergency that required surgery the day of travel, preventing me from making the trip. I asked the hotel for a refund since I had paid for an all inclusive package that I did not use. I booked my travel through Expedia and called them as well as the hotel to explain my situation. The request was just denied. I even sent them the hospital documentation but it was ignored. Not even a credit for future use has been offered. Needless to say, I am still waiting for the hotel to contact me directly because they have been hiding behind Expedia to issue their repeated rejections. I consider this a big ripoff despite my medical circumstances.