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Vista Sol Punta Cana Beach Resort & Spa

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Avenida Alemania El Cortecito, Bavaro, Punta Cana 23000 Dominican Republic
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Panoramas (20)
Pool & Beach (2145)
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
Updated 05/05/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 05/05/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#30 of 60 hotels in Bavaro
Location
Cleanliness
Service
Value
Vista Sol Hotel Punta Cana Beach Resort & Spa is a in Punta Cana, the perfect place to spend an unforgettable vacation. Located on the east coast of the country, on the shore of the famous “Playa Bávaro”, chosen by UNESCO as one of the top 10 most beautiful beaches in the world, Vista Sol Hotel Punta Cana Beach Resort & Spa is set deep in a peaceful haven of turquoise water, white sandy beaches and a wide array of tropical vegetation that move in the wind to the rhythm of Merengue and Bachata. There are 548 rooms available, perfectly equipped to satisfy all of our guests needs in order to enjoy all of the beauty and splendor of the Caribbean. The facilities of the resort include 3 pools, 6 restaurants, a nightclub, a theater and show area, WIFI, and for the children, a Kid's Club, all in the middle of paradise, surrounded by beautiful palm trees, tropical colors and exquisite aromas of the Caribbean Sea.
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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Diving
Babysitting
Parking
Wifi
Paid wifi
Pool / beach towels
Outdoor pool
Shallow end in pool
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Complimentary welcome drink
Kid-friendly buffet
Kids' meals
Vending machine
Swimup bar
Poolside bar
Tennis court
Water sport equipment rentals
Aerobics
Entertainment staff
Evening entertainment
Karaoke
Table tennis
Tennis court offsite
Nightclub / DJ
Books, DVDs, music for children
Children's playground
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Car hire
Taxi service
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Manicure
Massage
Neck massage
Pedicure
Salon
Waxing services
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Outdoor furniture
Shops
Sun loungers / beach chairs
ATM on site
First aid kit
Infirmary
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Private beach
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Private balcony
Safe
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Private bathrooms
Tile / marble floor
Refrigerator
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Pool view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Bay View
Park View
Languages Spoken
English, French, Russian, Spanish and 3 more
6889Reviews1215Q+A100Room tips
Traveller rating
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Most Recent
Andreea M wrote a review Sep 2022
3 contributions4 helpful votes
In General the hotel was nice, we was there for 2 weeks, and had in the second week we had not so nice weather because oh the hurricane. I want to give a big thanks 🙏 to Jan Castro, Erika Figueroa and Carlos for the excellent service, the good mood, and the love
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
4 Helpful votes
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carribeancarl wrote a review Sep 2022
Peterborough3 contributions4 helpful votes
My wife and I feel this is mis-leading. We vacationed there from Sept 16 to Sept 23 2022. As of Sept 20 we had Covid symptoms. We tested positive once home on Sept 24 and have continued to test positive each day since. We both have had 4 vax so we feel the environment at the resort must be extreme. Tables at the buffet and restaurants were spaced well . My feeling is that sanitation is not as required and that most likely the room air conditioning units and the pool water ( if possible) are the source of spreading Covid. There were other Canadians in room 10209 that did not come out for three days at the end of our stay , and we are suspicious that the resort doctor was making visits to their room every 3 hours. The resort was well worth the price , food was good, pool area cleaning & pool water could have been cleaner, room appeared to be clean when they did clean it ( about every 3rd day).
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Date of stay: September 2022
Cleanliness
Service
Sleep Quality
Room Tip: rooms are acceptable locations, swim up are at pool and handy. Pool closes at 7pm so no noise in...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Josee M wrote a review Sep 2022
1 contribution1 helpful vote
Vista Sol is a small, quaint resort. The staff is helpful and friendly. My favourite part of the entire vacation is the entertainment staff. This group of entertainers managed by Jolvis Medina and led by Lenny Santana is a group of people that care about your stay. Everything they do is to make your stay enjoyable and they do not disappoint. Can't wait to make my 5th visit!
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Date of stay: September 2022
Room Tip: Hotel has your choice of rooms, swim up, pool view, garden view. i would say swim up pool area is...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Electric monkey wrote a review Sep 2022
4 contributions
AVOID! I literally have nothing much good to say about my experience from start to finish. The lobby and eating areas have nonair con, this makes for a very sweaty check out and dineing experience. The food is awful no variety and always cold very little choice. The staff and are rude and and extremely unhelpful. The rooms are uncomfortable and always damp. Mosquitoes arr a massive problem and make for a continuous itchy holiday. The beach is always full of sea weed. They play the same awful music everyday everywhere. The trips arr extremely expensive poorly organised and not what you are sold! Lastly there is no entertainment or activities todo throught the day this was by far the most boring holiday, felt like all inclusive prison with poor everything. Avoid avoid avoid
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Date of stay: September 2022Trip type: Travelled solo
Room Tip: Dont go
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from VistaSol Hotels, Atención al huésped/Recepción at Vista Sol Punta Cana Beach Resort & Spa
Responded 1 week ago
Dear Zoe, We deeply regret that we have not met your expectations as a company focused on service, Vista Sol takes into account each comment from our guests to continue improving, however, I would like to add the following: At breakfast, lunch and dinner we have a wide variety of fresh products available to our guests such as vegetables, legumes, fruits, fish, meat, seafood, sweets, pasta, rice and much more. Our Buffet restaurant is Caribbean style, it is partially open, with a terrace, main room and with fans distributed throughout all areas. In Bávaro – Punta Cana there are more than 100 hotels, and at least 90% of them have dining restaurants with these typically Caribbean characteristics. Mosquitoes and algae are very common for this time of year in Caribbean areas and in rainy seasons, thank God, our beach is free of algae these days and when they usually do, we always have a team working to eliminate them. advice for when Regarding entertainment, our animation team is one of the most valued departments and is congratulated by our guests for its dynamism and variety. As can be seen in the vast majority of comments published on TripAdvisor, our guests continue to have an opinion that is significantly different from their perception. In any case, we deeply respect your opinion. Monica Leger -Guest Service
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Geny T wrote a review Aug 2022
1 contribution4 helpful votes
My stay at this resort was very good, but it could have been better if... Vista Sol is a very good resort, especially with regard to the beauty of its tropical gardens and the landscape of its buildings. It is also an advantage that it is not a mega resort like others located in the same area, which gives it a very pleasant family atmosphere. However (there is no beauty without snag), something could be done to easily achieve excellence. This is called: service improvement. The staff are helpful and most are friendly, however the organization that manages them is not the best. These people, well-oriented with well-trained supervisors, could greatly increase the quality of the service provided and improve the guests' stay. Examples: a more efficient and more informative check-in (many access keys to the rooms did not work, the first, the second, or the third); more staff and hygiene material in the rooms; greater attention to the maintenance of the rooms, which are obviously suffering from wear and tear; even keeping the buffet's low choice, at least increase its quality, as much of the food available is of poor quality; constant and good cleaning of the sargassum on the beach; not allow the real plague of vendors on the resort's beach, who take the guests' rest. More examples could be given, but they are all visible to the naked eye. Something that anyone used to staying in hotels can immediately see, let alone a true hotel manager. Obviously, I know that meeting these improvements would increase expenses, but in the end, the balance would be much more positive for everyone. I would like these comments of mine to be seen as positive reviews, to improve your good resort. My best regards.
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Date of stay: August 2022
Cleanliness
Service
Sleep Quality
Room Tip: Rooms with Sea View
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
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Response from VistaSol Hotels, Atención al huésped/Recepción at Vista Sol Punta Cana Beach Resort & Spa
Responded 1 Sep 2022
Dear guest, Thank you so much for leaving your valuable review. We are working hard in order to improve our service, and your feedback is the best way to do it, we sincerely hope to welcome you back to the hotel. best regards. Monica Leger- Guest Service
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Roy K wrote a review Aug 2022
Groningen, The Netherlands68 contributions37 helpful votes
+1
Vista Sol is a nice resort. Not too big, not too small either. The resort looks good, of course you can see that the hotel is used a lot, here and there it is a bit outdated but not disturbing. The staff are friendly and work hard. the facilities within the Resort are excellent, such as animation, gym, spa, various restaurants and three swimming pools. The buffet was ample and moderately varied. But still plenty of choice to choose from. All in all a great hotel, with a cozy atmosphere where you can stay for 12 days.
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
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Response from VistaSol Hotels, Atención al huésped/Recepción at Vista Sol Punta Cana Beach Resort & Spa
Responded 31 Aug 2022
Dear Ray, Thank you very much for sharing your experience and assessment of our hotel, we are very happy to have met your expectations, and we hope to see you back very soon, sincerely. Monica Leger- Relaciones Publicas.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Dawn R wrote a review Aug 2022
1 contribution3 helpful votes
This is my 2nd time at this resort this year. All of the staff were very helpful. They do their job and they attended to our needs without being intrusive. We didn't care for the room the gave us - it was fine it was a little dated. We told Reception and they had one of the porters show us 3 different rooms to decide and the one we chose was ready right away and porter moved the bags. The breakfast, lunch and dinner buffet had almost everything you can imagine. We took advantage of the Italian, Sushi, and Gourmet dinners. We liked the gourmet the best, I loved the Sushi but my family are not sushi eaters. We like the resort layout, bars near the pools and beach, shops. Love the aviary and little reptile section. The nightly entertainment was good. I definitely would stay there again.
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Date of stay: August 2022
Rooms
Cleanliness
Service
Room Tip: We really liked the water view.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
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Response from VistaSol Hotels, Atención al huésped/Recepción at Vista Sol Punta Cana Beach Resort & Spa
Responded 31 Aug 2022
Dear guest, thank you very much for sharing your experience and impressions about the hotel, in vista sol we work day by day to improve our services and your comments are the feedback to achieve it, we hope to have you here again very soon, to be honest. Monica Leger- public relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lucy S wrote a review Aug 2022
1 contribution3 helpful votes
Where to begin,, let’s begin with the rudest reception staff I have ever met, not welcoming at all the butler who took our bags was more polite then them. I wish I had read reviews before booking this holiday as we may never afford a trip to the Caribbean again and unfortunately we chose the wrong Caribbean island to visit. From the start we noticed that staff, were funny with us and we could not figure out why. We then realised it’s because we are Brit’s we don’t speak the language and they don’t care to understand! The buffet restaurant was awful, same food every day. It boiling hot in there, waiters and waitresses who look so unhappy to be there and there is certainly no service with a smile. We all had very upset stomachs after day 1 of eating there. The entertainment is rubbish same music plays every single night with very little variety. All alcoholic drinks included in the all inclusive are rubbish you certainly won’t get drunk. Everyone is trying to sell you something whether it’s in the lobby of the hotel, by the pool or by the beach it’s all they want, you can expect this on most holidays what I didn’t expect was the level of harassment they go to to try to sell you something they can be so so push and intimidating. The photo scam is something it seems everyone is getting caught up in. Beware Of this, you go on trips or even around the hotel, the throw a parrot or a monkey on you and say let me take a photo, on your own phone by the way then ask you for $10-$20 it’s ludicrous. I used the lady in the spa to do my hair and needed my make up done to which she said she had a professional make up artist come to do it for me. This make up artist turned out to be her young daughter. Put it this way I paid $125 dollars, cried then washed the make up off. I am still washing what I have found out from a lash technician that it was latex (cheap) glue that that she put on my lashes causing me to lose lashes also. What an absolute nightmare. I gave the lady at guest services money to pay for flowers that I was invoiced a price I gave her the cash which was £6 over and said I’d get the change later not a lot I know however everything is so overcharged anyway. When the flowers came she did a new invoice in the total amount so she didn’t have to give me change . Just every opportunity they got to Rip you off they do.. We are so sad, not disgruntled but genuinely so sad that we have had the experience we had and I’m doing this review to warn other people to avoid this place. If you read reviews and see the hotels response it is just an automated response by a new member of staff at the hotel who does not speak English. There is Google translate but the staff at this hotel don’t really care if your having a bad stay they do not try to help or do anything that you would expect when you have spent a small fortune to travel to the Dominican and stay in this hotel. I have never know a service to be as bad as it was normally when you are spending so much money on a good service you expect it to be there. Well don’t expect it here as it genuinely is not
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from VistaSol Hotels, Atención al huésped/Recepción at Vista Sol Punta Cana Beach Resort & Spa
Responded 21 Aug 2022
Dear Lucy, We deeply regret that the experience in our resort did not meet your expectations. We were surprised to read that absolutely all was wrong on their vacations with the hotel, sellers, excursions, etc. When we travel particularly and usually as a philosophy of life we must try to be optimistic and positive. This makes our life easier and more enjoyable. All the staff were always at your disposal to satisfy all your needs and you were always trying to make your own profit. We make everything that possible to satisfy our clients because welfare and satisfaction of our guests is of utmost importance for us. However, we are not willing to be manipulated by guests hoping to get compensation using blackmailing tactics or threats. Best regards, Alfredo Picasso-Resident Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Katie Robinson wrote a review Aug 2022
1 contribution1 helpful vote
It was a nightmare from the beginning! Front desk was rude, finally got our key at 4pm. We were told 3 then he was very rude when we actually came up at the time we were told. The food was terrible!!! Very few options as well. The pool bartender was annoyed when someone asked for a drink. The beds were like sleeping on the floor!
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from VistaSol Hotels, Atención al huésped/Recepción at Vista Sol Punta Cana Beach Resort & Spa
Responded 16 Aug 2022
Dear custumer, Thank you for your comments, which will certainly help us to monitor and improve our service. When it comes to service, we are surprised and concerned that you are not satisfied. In fact, our warm and attentive service often stands out and definitely makes the difference at Vista Sol Punta Cana. We are sorry that the inconvenience caused you to make your stay less enjoyable, our sincere apologies. It would be very nice to welcome you again. Sincerely, Monica Leger- Customer Service.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ozgul wrote a review Aug 2022
2 contributions2 helpful votes
We just had a holiday in vista sol and it was exactly as terrible as it was in reviews we were given a moldy room smelled realy but I had to beg them for hours to change my room because my 2 children were asthmatic.. The bar staff omg really rude the other staff was OK on our last day there was a sharp broken tile inside the pool cut my little sons feet had to take him doctors when I went to report they called security who he didn't even speak any English there was no one literally no one to help me it's was there fould they don't care about the danger and didn't even apologise never ever go to that hotel food disgusting I should of listen to the comments
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Date of stay: July 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from VistaSol Hotels, Atención al huésped/Recepción at Vista Sol Punta Cana Beach Resort & Spa
Responded 21 Aug 2022
Dear Guest, Thank you very much for left your review. We are working hard in order to improve our service, and your feedback is the best way to do it. Sincerely, Alfredo Picasso-Resident Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$58 - US$239 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
carabela beach hotel punta cana, carabela beach resort and casino, carabela bavaro hotel, carabela bavaro punta cana
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta CanaBavaro
NUMBER OF ROOMS
548
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Frequently Asked Questions about Vista Sol Punta Cana Beach Resort & Spa
Which popular attractions are close to Vista Sol Punta Cana Beach Resort & Spa?
Nearby attractions include Olasouvenirs (0.3 km), Dominicana Rai (0.3 km), and Aromas Museum (0.2 km).
What are some of the property amenities at Vista Sol Punta Cana Beach Resort & Spa?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at Vista Sol Punta Cana Beach Resort & Spa?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Vista Sol Punta Cana Beach Resort & Spa?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Vista Sol Punta Cana Beach Resort & Spa?
Yes, free parking is available to guests.
What are some restaurants close to Vista Sol Punta Cana Beach Resort & Spa?
Conveniently located restaurants include The Greek Resort 24 Hour Beachfront Restaurant, Onno's Bavaro, and Pastrata Mexican Restaurant.
Are there opportunities to exercise at Vista Sol Punta Cana Beach Resort & Spa?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Vista Sol Punta Cana Beach Resort & Spa have airport transportation?
Yes, Vista Sol Punta Cana Beach Resort & Spa offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Vista Sol Punta Cana Beach Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Vista Sol Punta Cana Beach Resort & Spa?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Vista Sol Punta Cana Beach Resort & Spa?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Russian, and Portuguese.