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Carretera El Macao - Arena Gorda, Bavaro, Punta Cana 23000 Dominican Republic
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#49 of 62 hotels in Bavaro
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Carretera El Macao - Arena Gorda, Bavaro, Punta Cana 23000 Dominican Republic
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AMENITIES
Free Internet
Free parking
Breakfast included
Free Internet
Free parking
Breakfast Buffet
Wifi
Free parking
Breakfast included
Free High Speed Internet (WiFi)
Free parking
Breakfast included
ACCOMMODATION CLASS
5 stars
5 stars
5 stars
No rating available
LOCATION
Bavaro
15.4 km to Punta Cana Airport
1 km to Bavaro Beach
Bavaro
16.7 km to Punta Cana Airport
1.1 km to Bavaro Beach
Bavaro
15.5 km to Punta Cana Airport
0.3 km to Bavaro Beach
Bavaro
13.7 km to Punta Cana Airport
2.3 km to Bavaro Beach
REVIEWS
5Reviews0Q+A2Room tips
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Pioneer182288 wrote a review 22 Jan
2 contributions
Long waits for check in and checkout..very rude and unhelpful. If you only speak English you will have a very hard time. Our room was never cleaned..sheets were dirty..only 2 lights worked in the room.completely outdated. Huge water leak in bathroom from room above. I went to front desk and went to the front of the line as the water was pouring through the ceiling light and the ceiling was buckling. I said please there is a big problem in my room and as nasty as he could be...I was told to get on the back of the line. Ceiling panels were removed and the amount of mold in the sheet rock made my skin crawl..refused to give us a new room Was bitten every night while im bed. Horrible experience...dont go
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Date of stay: January 2023Trip type: Travelled with family
Room Tip: Avoid this place...they care about nothing
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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alejandro varas wrote a review 18 Jan
Vina del Mar, Chile68 contributions54 helpful votes
Recomiendo este hotel . estuvimos 9 noches. y es la séptima vez que voy a este complejo. yendo cuando habian pocos hoteles hasta ahora que han construido mas hoteles en el complejo. El hotel acuamarina es espectacular lo pasamos muy bien GRACIAS >>>>>>>y VOLVERE A BAHIA PRINCIPE
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Date of stay: January 2023
Cleanliness
Service
Sleep Quality
Room Tip: de acuerdo a cada bolsillo recomiendo el hotel AMBAR solo par adultos
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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jan c wrote a review Dec 2022
What an absolute great holiday is was. I would like to thank the entertainment team for all the hard work. I would like to thank Elizabeth for her hard work and looking after us and making us feel like family. She was always there to welcome us in the morning and evening. Making sure we had everything and encouraging us to take part in all activities. She is very bubbly , happy and full of energy she is just a ray of sunshine and it has been a pleasure to meet her. She made out family feel very welcome.
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Date of stay: November 2022
Value
Service
Room Tip: Make sure you bring repellent
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Tony Paramore wrote a review Sep 2022
2 contributions
Update review whilst at the hotel. We are supposed to be silver members at Bahia Principe based on how many times we have stopped at a Bahia Principe hotel as part of a loyalty scheme. The silver members are supposed to have discounts on lobby shops 10% plus many other things like spa, wine, excursions. I tried to purchase some gifts at the lobby shop at grand Punta Cana today and was told there isn't a discount on the system with my room number 7205. I then spend over an hour going back and fourth between the customer service staff at the lobby telling me I do have the 10% discount on my room and even printed off proof to show the shop, and the lobby shop saying the till system does not allow discounts with my room number. After speaking to 3 different customer service staff I gave up and didn't buy anything. The discount wasn't a lot but that's not the point. It's the fact the hotel offers perks and discounts for being a loyal customer but does not want to honour them. There was another couple in the shop the two were silver members and said to me they never got any discount either.
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Andrea R wrote a review Apr 2022
2 contributions
Sembrava un sogno però purtroppo sì e trasformato in incubo , Tutti vogliono andare a fare una super vacanza nei Caraibi … la Repubblica Dominicana bene andiamo a punta cana in uno dei più rinomati resort il bahia principe gran punta cana…. Arrivato era tutto fantastico fino che ci hanno dato la camera li sono iniziati i problemi…. Senta telecomando, il bagno non scaricava, la cassaforte non funzionava e nemmeno al caffettiera, Vado alla recepción e spiego i problemi ovviamente subito signore andiamo a sistemare, prima notte sono riamasti 2 ore in camera Ad attendere che qualcuno si presentasse ma zero, Secondo e terzo giorno niente perdendo ore ed ore per aspettare una soluzione che nessuno mi ha dato e perdendo ore preziose di vacanze…. Al 4 giorno stanco di dover andare in tutti i posti con tutti i soldi e tutti i documenti vado a parlare con il direttore che non ha mai messo la faccia ovviamente per paura di sentirsi dire che la struttura è pessima… Lo mi cambiano camera chiedendomi scusa e cosa succede ? Nella camera nuova mi piove dentro!!!!!! E non va la yacuzzi!!!! Incredibile !!! Vado in recepción e mi dicono guarda se vuoi ti do un braccialetto per il club premium…. Ma io non mi vendo gli ho detto e nessuno mi restituisce i giorni persi scusa !!! Una mancanza di rispetto totale è una offesa!!! Chi pensano di essere per comprare così le persone !!! Loro ti liquidano così, il maestoso gruppo Pineiro del grand hotel bahia principe…. In più non puoi andare in spiaggia perché gli organizzatori dei lettini sono tutti corrotti devi pagare per riservare un lettino perché la struttura non è pronta a ricevere Tanta gente quanto fanno entrare… Nei ristoranti se non día la mancia ai camerieri non ti servono puoi aspettare ore ed ore che ti servono, L’animazione pessima!!!! Non sceglierò mai più un hotel del gruppo pineiro ne un bavaro e vi consiglio di non riservare in questo gruppo!!!! Anche se costa meno perché la verità è un 4 stelle e sono già generoso!!! Una vergogna che una persona fa sforzi per venire in vacanza e alla fine i suoi sforzi se li passano per il ……!!!! Almeno dovrebbero offrirmi una settima in più per farmi cambiare idea , Perón mi offrono un braccialetto per fare gli ultimi due giorni in una piscina più qualitativamente parlando a lato….. incredibile tutto ciò!!! Sconsiglio pienamente queste strutture!!!!! Poteva funzionare 6/7 anni fa però ora stanno cadendo a pezzi!!!
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Date of stay: April 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
US$134 - US$218 (Based on Average Rates for a Standard Room)
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta CanaBavaro
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BAHIA PRINCIPE GRAND PUNTA CANA: UPDATED 2023 Hotel Reviews, Price Comparison and Traveller Photos (Bavaro, Dominican Republic) - Tripadvisor