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Avenida España S/N, Bavaro, Punta Cana 23000 Dominican Republic
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About

#32 of 61 hotels in Bavaro
Location
Cleanliness
Service
Value
The experience of staying at the Occidental Punta Cana means waking up every day in front of a marvelous coral beach and the beautiful sea of Bavaro Beach. Guests will also enjoy some of the best culinary selections, and leisure and sports activities in the Dominican Republic. Newly and full renovated 5 star Hotel, now part of Barceló Hotels. It's a wonderful choice for couples, families and Honeymooners.
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Property amenities
Free parking
Wifi
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Tennis court
Babysitting
Parking
Paid wifi
Outdoor pool
Fitness classes
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Swimup bar
Poolside bar
Aerobics
Entertainment staff
Evening entertainment
Nightclub / DJ
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Airport transportation
Business Centre with Internet Access
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
Baggage storage
Concierge
Currency exchange
Shops
Sun loungers / beach chairs
24-hour front desk
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Iron
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Languages Spoken
French, Spanish
Hotel links
Special Offer:EXTRA 5% OFF
7763Reviews1525Q+A100Room tips
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Les B wrote a review Yesterday
We had a great time, the rooms were immaculate, and I wanted to buy the bed! They keep all the grounds and pools in excellent condition. I decided to bring a beach umbrella that fits inside my suitcase(amazon) as there is not much shade on the beach, just palm trees. It was a must-have, so many people asked where we got it. It was mostly easy to get beach chairs but be there before ten. The beach vendors were polite, not pushy, and great to talk to. Buy a massage from Nelson, a great guy. They seem to cater more for the locals as the buffet for lunch near the beach for three days in the week was hamburgers and not much else, but from Thursday to Sunday, it was excellent, but a lot more people. Ala carte restaurants are hard to get, but we got three. Forget the seafood restaurant as it's one day a week and always fully booked, again catering for the locals. The main Buffet was always good, but busy. We finished our meal before we got wine or beer a few times. The main bar was small, and they could smile a little more, but overall we had a fantastic time at this resort.
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Date of stay: November 2022
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Chi N wrote a review Jul 2021
10 contributions19 helpful votes
Hotel's Favourite
Let me start by saying thank you Occidental punta cana team for making our family vacations become memorable. Their staff, their management is the one who makes this company become successful. I was in the hospitality industry for many years and I had lots of experience in this business. It's not easy to please everyone. But oh my goodness. People here work so hard to make sure guests are happy and get what they need. For the price that I paid, I can't complain. Food and drinks are included. The pool are huge and clean. The lobby is so wide open and gorgeous. Please make sure you tip your servers. Due to Covid, some facilities are closed but I understand. We just enjoyed our relaxation and family company. Outstanding service.
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Date of stay: July 2021Trip type: Travelled with family
Room Tip: The shopping center aren't not my favorite. Make sure you know how to bargain. I bought a hat...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
10 Helpful votes
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Response from Ambar Guzman, Dueño at Occidental Punta Cana
Responded 8 Jul 2021
Dear client, We would like to express our appreciation for the comments you have made on your recent visit, as they help us understand how our guests enjoy their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that you enjoyed your vacation. At the Occidental Punta Cana hotel we continually strive to offer the best quality and ensure that all our guests return home with beautiful memories of their vacations. Thank you once again for choosing us, we look forward to the opportunity to serve you again in the future and to exceed your expectations. Kind regards, Marcos Castillo General Manager Occidental Punta Cana
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
lboulay wrote a review 28 Nov
Vaudreuil-Dorion, Canada1 contribution
Our biggest complaint during our stay was the buffet restaurant. Always very difficult to get service, we felt like we were invisible most of the time. Difficult to get water, wine, beer or coffee. Food variety was also deceiving, not enough meat choices, always pork chops every day. The fish they served did not taste good, very cheap. The soups however were most of the time very tasty and good. Also, although we were supposed to get 4 à la carte restaurants during our stay, only 3 were offered to us because the others were not open certain days of the week. Not a bad resort, but keep your expectations low.
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Review collected in partnership with Barcelo Hotels & Resorts
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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marioH4536YS wrote a review 28 Nov
Montreal, Canada1 contribution
Good for a week of doing nothing. The buffet is always the same, more variety would be good. A bit understaffed but seems to be the case everywhere else. The site is very clean, numerous pools, great beach!
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Review collected in partnership with Barcelo Hotels & Resorts
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Vacationer616314 wrote a review 27 Nov
1 contribution
Average at best. You truly do get what you pay for. Food quality is decent. Could not get reservations at alacarte restaurants without doing a lot of finagling. Frequent language barrier with servers, bartenders, housekeeping. Locals "invade" the resort Friday evening and all day Saturday. Tip: If you need or want anything.... see Dany at the front entrance. Awesome guy that truly makes things happen!!!
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Review collected in partnership with Barcelo Hotels & Resorts
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Rahuul R wrote a review 27 Nov
1 contribution
Wonderful Experience! Nicaury Peguero's work is very good. Best person who communicates well and very helpful nature. Really loved Occidental and their events. Excellent food and great ambience. Thank you!
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Date of stay: November 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Mindy B wrote a review 26 Nov
Orleans, Ontario, Canada18 contributions20 helpful votes
Occidental Punta Cana is the worst resort I’ve been to in DR. We travel here often and stayed at the nicest resorts but also many average too. This was terrible. Food was barely edible. Over crowded and over booked day passes made for waits to get into crowded buffets with sub par food. Lack of drinks and bar service. Staff was nice but they don’t make the resort rules. You typically get what you pay for…didn’t expect 5star but this was HORRIBLE value for money. Don’t make the same mistake
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Date of stay: November 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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serge b wrote a review 26 Nov
Stratford, Canada1 contribution
+1
Beautiful hotel. We had booked an ocean front view room but due to hurricane damaged, it was not available. The hotels upgraded us to royal level, to compensate, which was really greatly appreciated. The staff was very friendly from checking in to check out. The pool was clean, room was clean dining area very clean and inviting. Food was adequate, it filled our belly every day. Beach was weedy on shore due to hurricane, which is understandable. We really enjoyed our stay and due recommend this hotel.
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Date of stay: November 2022Trip type: Travelled as a couple
Room Tip: I enjoy the villa settings in hotels vs tall multi floor building. Therefore a good pair of...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Sergio777613 wrote a review 24 Nov
Ottawa, Canada1 contribution
- Horrible staff service in the restaurants - Room toilet did not work for 2 days - Most staff don't know basic English - They allow TONS of LOCALS to book at that property and it ruined the atmosphere for guests. - Food is below average.
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Review collected in partnership with Barcelo Hotels & Resorts
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Marcos Castillo, Other at Occidental Punta Cana
Responded 2 days ago
Dear Sergio, We first would like to thank you for choosing Occidental Punta Cana for your holidays in Dominican Republic and for letting us know your concerns related to your time in our hotel as it gives us an opportunity to look at areas which may need some improvement, and for that we are grateful. We sincerely lament reading that your stay was not as pleasant as it should have been and we would be very pleased to welcome you again in the future ensuring you in advance of our utmost commitment to make your next holiday experience an unforgettable one for all the right reasons. Best regards, Marcos Castillo General Manager Occidental Punta Cana
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lindsey H wrote a review 23 Nov
2 contributions
The resort is gorgeous and a nice resort; however, no one spoke English. We were hung up on multiple times by different services with a response of “I don’t know English”. When we brought several issues we had to the manager the manager did absolutely nothing and did not understand the problem. We upgraded to the royal level (they’re top tier) but were only able to enjoy may 25% of the amenities bc of the room location. Vendors are extremely pushy with trying to sell items and staff seemed extremely unhappy with life. The restaurants are impossible to get into (unless you planned it weeks in advance of checking in) and the food was just ehh. I also had never been to an all inclusive that did not have someone to get food at any time. From 1030-1230PM and 330-730PM there is no food available. The pizza place that was open ran out of half the ingredients and the taco place was never open. Staff only took extra care of you if you tipped for everything.
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Review collected in partnership with Barcelo Hotels & Resorts
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
US$130 - US$269 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
occidental grand flamenco punta cana hotel punta cana, grand flamenco punta cana, occidental punta cana, flamenco punta cana, grand flamenco occidental punta cana, punta cana occidental grand flamenco, occidental flamenco punta cana
FORMERLY KNOWN AS
Occidental Grand Flamenco Punta Cana
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta CanaBavaro
NUMBER OF ROOMS
860
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OCCIDENTAL PUNTA CANA: UPDATED 2022 Resort Reviews, Price Comparison and 7,038 Photos (Bavaro, Dominican Republic) - Tripadvisor

Frequently Asked Questions about Occidental Punta Cana
Which popular attractions are close to Occidental Punta Cana?
Nearby attractions include Bavaro Beach (0.3 km), La Perla Dominicana (1.0 km), and Drink Point (0.9 km).
What are some of the property amenities at Occidental Punta Cana?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at Occidental Punta Cana?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Occidental Punta Cana?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Occidental Punta Cana?
Yes, free parking is available to guests.
What are some restaurants close to Occidental Punta Cana?
Conveniently located restaurants include Chic Cabaret & Restaurant Punta Cana, Herman 311 Bar & Restaurant, and Onno's Bavaro.
Are there opportunities to exercise at Occidental Punta Cana?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Does Occidental Punta Cana have airport transportation?
Yes, Occidental Punta Cana offers airport transportation for guests. We recommend calling ahead to confirm details.
Does Occidental Punta Cana offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Occidental Punta Cana?
The staff speaks multiple languages, including Spanish and French.
Does Occidental Punta Cana have any great views?
Yes, guests often enjoy the ocean view available here.