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Occidental Punta Cana

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Occidental Punta Cana
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554 Reviews from our TripAdvisor Community

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Showing 221: English reviews
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Reviewed yesterday NEWvia mobile

I was in punta cana participating in different activities i loved the food and the entertainment the shows and the weather. The service is exquisite, the staff from the entertainment team are amazing Andri, Chocolate, La diva, Cushy and Alejandro gave the best entertainment thank you very much for all the staff in the hotel.

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Helpful?
Thank Josiane R
Montreal, Canada
Reviewed yesterday NEW

It is a little long but hopefully well-organized and helpful! Happy vacation hunting! Front Desk: The staff was friendly but quiet and slow (it is island time). However, despite their friendliness, check-in was a NIGHTMARE. I read this previously and disregarded it. I personally got the impression that the hotel is overbooking and that it is not the staff’s fault....

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Helpful?
3Thank Nakina_M
Riverview, N. B.
Reviewed yesterday NEW

Just returned from our 3rd stay at Occidental Punta Cana. Found our trip to be fantastic, from the newly renovated room in section 23 to the great service provided by all the servers and staff. There were lots of available chairs at the beach and around the main pool area. The food at the buffets were fantastic, including all the...

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Helpful?
1Thank Carol D
Minot, North Dakota
Reviewed 2 days ago NEW

After we checked in we went to our beach front room that we purchased, we were told it was "occupied". We Went back to the front desk and was told to come back tomorrow and we would have a beach front room. Upon check in were we NEVER told where we could eat or the process of reserving at one...

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Helpful?
1Thank janaluschultz
gpcsm, Community Manager at Occidental Punta Cana, responded to this review

Dear Janaluschultz, We appreciate the time taken to send us your feedback regarding your recent visit to the Occidental Punta Cana. This moment warrants an apology on our behalf for any inconveniences you might’ve experienced during your stay with us. We are sincerely sorry for the inconveniences experienced as a result of our other guests. We wish nothing more than...

Toronto, Canada
Reviewed 2 days ago NEWvia mobile

We r at the resort now. The buffet is good. A la carte Restaurants are not good, and the services is so terrible food is just ok. Oriental is bad both food and services... somebody told us try tip before to get better services Do not take building 12, rooms are old, bathroom, plumbing, telephone, clocks are broken... people were...

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Helpful?
1Thank ngaxaoke
gpcsm, Community Manager at Occidental Punta Cana, responded to this review

Dear Ngaxaoke, Thank you for taking a moment of your time to share your recent experience at the Occidental Punta Cana with us and the TripAdvisor Community. First and foremost, we would like to extend our sincerest apologies for not meeting your expectations. Our goal is to provide our guests excellent experiences. We strive to offer nothing less than five-star...

Mississauga, Ontario
Reviewed 2 days ago NEW

Beautiful resort and plan to revisit next year. Five Plus Star all the way, from the Staff at all the restaurants/buffet/bars, the Entertainment Staff/Shows, the grounds Keepers/Maids/Security. Thank you all again. Gracias!

Review collected in partnership with this hotel
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Thank e_stanisz
Seymour, Connecticut
Reviewed 3 days ago NEW

No matter what resort you go to, you can find both good and bad. Night 1 of 8, we found the service to be suspect...and after talking with some other members (we are first club members), we were told that the $50MM renovation shut down this resort for a few months forcing most of the staff to find other jobs...with...

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Helpful?
1Thank Mike S
gpcsm, Community Manager at Occidental Punta Cana, responded to this review

Dear Mike S, We would like to take this opportunity to thank you for taking a moment of your time to share your experience at the Occidental Punta Cana with us and the TripAdvisor community. We are pleased to know that in most regards we were able to satisfy many of your expectations and that, in general, our staff was...

Reviewed 6 days ago NEW

My family and I ventured down to Punta Cana this year for spring break. We thoroughly enjoyed our trip here. The entire staff was very friendly and helpful. Our favorite part of the trip was our bar tender Wilton Evevas. We made a point to see him everyday while we were there. One of the most kind hearted souls I...

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Helpful?
1Thank Cole H
gpcsm, Community Manager at Occidental Punta Cana, responded to this review

Dear Cole H, Thank you for sharing your experience with us. We are glad to know that you were pleased with the quality of service you were offered during your stay with us. Please know, that we are consistently refreshing and renewing our installations to offer each and every one of our guests and excellent holiday experience. Hopefully, you will...

Southhampton
Reviewed 6 days ago NEW

We go to Punta Cuna every year and it only gets better!!!The women in the Royal Club were all so helpful and extremely friendly. This is the only place we plan to vacation!!! The food in the Royal Club was wonderful, prepared beautifully and quite tastyl.

Review collected in partnership with this hotel
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Helpful?
Thank U7568BFmarting
gpcsm, Community Manager at Occidental Punta Cana, responded to this review

Dear U7568BFmarting, We would like to take this opportunity to thank you for taking a moment of your time to share your experience at the Occidental Punta Cana with us and the TripAdvisor community. We are pleased to know that in most regards we were able to satisfy your expectations and that, in general, our staff was able to positively...

NYC
Reviewed 6 days ago NEW

Execellent! Loved it! Will return! Will recommend! Worth the trip! Great staff! Clean place! Great accommodations! Loved the a la cartel restaurants! Come see for yourself! Great attractions! Loved the excursions! Food was excellent t!

Review collected in partnership with this hotel
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2Thank almzard
gpcsm, Community Manager at Occidental Punta Cana, responded to this review

Dear Almzard, Thank you for taking the time to leave a review regarding your recent stay at the Occidental Punta Cana. Leaving positive feedback for the TripAdvisor community does not only motivate our collaborators to continue offering a super quality of service, but it also benefits other travelers when deciding on their holiday prospects. That said, we are elated to...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Spa
  • Breakfast included
  • Room Service
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Room Service
Official Description (provided by the hotel)
The experience of staying at the Occidental Punta Cana Resort***** means waking up every day in front of a marvelous coral beach and the beautiful sea of Bavaro Beach. Guests will also enjoy some of the best culinary selections, and leisure and sports activities in the Dominican Republic. ... more   less 

Additional Information about Occidental Punta Cana

Address: Avenida Espana s/n | Playa El Cortecito, Bavaro, Punta Cana 23301, Dominican Republic (Formerly Occidental Grand Flamenco Punta Cana)
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana > Bavaro
Price Range: $186 - $477 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Occidental Punta Cana 3.5*
Number of rooms: 744
Reservation Options:
TripAdvisor is proud to partner with Booking.com, BookIt.com, Barcelo, Despegar.com, Priceline, Agoda and Reservation Counter so you can book your Occidental Punta Cana reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Occidental Grand Flamenco Punta Cana Hotel Punta Cana
Grand Flamenco Punta Cana
Flamenco Punta Cana
Grand Flamenco Occidental Punta Cana
Punta Cana Occidental Grand Flamenco
Occidental Flamenco Punta Cana
Hotel Style:
#17 On the Beach Hotel in Bavaro
#18 Spa Hotel in Bavaro
#18 Top resorts Hotel in Bavaro
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Questions & Answers

Here's what travellers have asked, with answers from Occidental Punta Cana staff and other travellers.
637 questions
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Questions? Get answers from Occidental Punta Cana staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms in sections 23-26 are completely renovated--others being renovated”
 of 5 bubbles caroldK5822OL, 27 Mar 2017 | Read review
“Upgrade to Royal Club”
 of 5 bubbles janaluschultz, 26 Mar 2017 | Read review
“Go see the bartender Wilton Evevas”
 of 5 bubbles 125coleh, 22 Mar 2017 | Read review
“Ocean view third floor or ground floor if you want long chairs”
 of 5 bubbles 471sylvieb, 22 Mar 2017 | Read review
“Buildings with the numbers 20 and up are the best.”
 of 5 bubbles dato60, 22 Mar 2017 | Read review
5 of 5