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Avenida Espana S/N, Bavaro, Punta Cana 23000 Dominican Republic
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Paid stay-at-home policy for staff with symptoms
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Updated 24/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Occidental Punta Cana
Updated 24/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#20 of 35 hotels in Bavaro
Location
Cleanliness
Service
Value
The experience of staying at the Occidental Punta Cana means waking up every day in front of a marvelous coral beach and the beautiful sea of Bavaro Beach. Guests will also enjoy some of the best culinary selections, and leisure and sports activities in the Dominican Republic. Newly and full renovated 5 star Hotel, now part of Barceló Hotels. It's a wonderful choice for couples, families and Honeymooners.
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Full view
Property amenities
Free parking
Wifi
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Tennis court
Babysitting
Parking
Paid wifi
Outdoor pool
Fitness classes
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Swimup bar
Poolside bar
Aerobics
Entertainment staff
Evening entertainment
Nightclub / DJ
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Airport transportation
Business Centre with Internet Access
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
Baggage storage
Concierge
Currency exchange
Shops
Sun loungers / beach chairs
24-hour front desk
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Private balcony
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
See more room details
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Languages Spoken
Spanish
Location
Full view
73Somewhat walkable
Grade: 73 out of 100
21Restaurantswithin 1 km
9Attractionswithin 1 km
Contact
Avenida Espana S/N, Bavaro, Punta Cana 23000 Dominican Republic
Getting there
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6,677Reviews1,440Q+A100Room tips
Reviews
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Popular mentions
The stay was incredible. We stayed in the Royal Club 1 bedroom and the room was wonderful. It was until the bingo and loud music after in the middle of the afternoon. We would have liked to sit out on our patio but it was so loud that it was impossible to do so. I love music but music that everyone can enjoy. Personal music should be left out of a resort selection especially when it is blaring. I would never stay in that area again. The only other thing was why does the bartender have to hide the top shelf liquor? We have no problem going over to the First Club and get it with no problem. Our bartender at the Royal Club was top notch. He did his job well. Samuel at the Royal Club restaurant has taught his crew excellent customer service. We will be returning with the whole family in December 2021.…
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Review collected in partnership with this hotel
Date of stay: February 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Ambar Guzman, Dueño at Occidental Punta Cana
Responded 4 days ago
Dear Client, We first would like to thank you for choosing Occidental Punta Cana for your holidays in Dominican Republic and for letting us know your concerns related to your time in our hotel as it gives us an opportunity to look at areas which may need some improvement, and for that we are grateful. We sincerely lament reading that your stay was not as pleasant as it should have been and we would be very pleased to welcome you again in the future ensuring you in advance of our utmost commitment to make your next holiday experience an unforgettable one for all the right reasons. Best regards, Marcos Castillo General Manager Occidental Punta Cana
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Hotel's Favourite
Stayed here for 2 weeks over Christmas and new year. Room, nice room with everything needed, coffee machine, iron and board. Bathroom, lovely and with toiletries provided, shampoo, conditioner and shower gel. Cleaners were lovely, friendly and efficient. Food. Buffets were very good, especially Christmas Eve and New Year’s Eve. Restaurants you had to book, never a problem, Oriental, seafood, Mexican and Italian was ok, steak house and pizza good, depends what food you prefer, you can’t please everyone. Bar staff and Buffet staff worked extremely hard and always so friendly. Pools great, always able to get a sunbed Entertainment was ok. New Year’s Eve was amazing. Moans and groans Staff in Seafood restaurant were not so good, clearly didn’t enjoy their job and I admit to being fed up after waiting 20 minutes to be acknowledged. I’m struggling to find any gripes. We had a very enjoyable holiday, actually we got married, just the 2 of us, it was very romantic and excellent service, well worth the money. I’ve read some of the reviews and cannot believe how people have underrated this hotel. Will definitely be returning to this hotel. …
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Date of stay: December 2020Trip type: Travelled as a couple
2 Helpful votes
Helpful
Response from Ambar Guzman, Dueño at Occidental Punta Cana
Responded 4 Jan 2021
Dear Rachel, Congratulations again on your wedding. Thank you for reviewing your recent stay at Occidental Punta Cana. It is wonderful to hear we were able to make your stay special. We appreciate your choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Best regards, Marcos Castillo General Manager Occidental Punta Cana
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The people are always so helpful and friendly . Few hiccups with the Covid test but in the end all went well.The bartenders were always helpful and funny made everyone feel welcome. Looking forward to our next trip.
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Review collected in partnership with this hotel
Date of stay: February 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Ambar Guzman, Dueño at Occidental Punta Cana
Responded 1 week ago
Dear Customer, We appreciate your comment praising your recent visit to our Occidental Punta Cana hotel. We are delighted to hear that we have managed to exceed your expectations when it comes to hospitality and service provided and will pass on your feedback to team members. Thank you once again for choosing us, we hope to have the opportunity to serve you again in the future and to exceed your expectations. Kind regards, Marcos Castillo General Manager Occidental Punta Cana
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We had been here once before and loved it. The facilities and rooms are clean. The staff is friendly. The pool goes on forever and then some! If we asked for it, even if it was a special request, we got it! The food was really good - loved the capiccino every morning! Everyone was accommodating and helped however they could! The beach was clean and perfect! You never have to walk far to get what you need or get where you wanna go. Beds and pillows are comfortable!
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Review collected in partnership with this hotel
Date of stay: February 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Ambar Guzman, Dueño at Occidental Punta Cana
Responded 1 week ago
Dear client, We would like to express our appreciation for the comments you have made on your recent visit, as they help us understand how our guests enjoy their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that you enjoyed your vacation. At the Occidental Punta Cana hotel we continually strive to offer the best quality and ensure that all our guests return home with beautiful memories of their vacations. Thank you once again for choosing us, we look forward to the opportunity to serve you again in the future and to exceed your expectations. Kind regards, Marcos Castillo General Manager Occidental Punta Cana
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+1
This resort is amazing, food was great Except that the buffet area was to small and not much variety of food but for the rest wonderful. The service was outstanding especially the group coordinator Cristian who help me on my proposal event, such a great person who was always friendly and attentive with all my family. I personally recommend this place to everyone
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Date of stay: December 2020Trip type: Travelled with family
1 Helpful vote
Helpful
Response from Ambar Guzman, Dueño at Occidental Punta Cana
Responded 1 week ago
Dear Albert, Thank you for reviewing your recent stay at Occidental Punta Cana. It is wonderful to hear we were able to make your stay special. We appreciate your choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Best regards, Marcos Castillo General Manager Occidental Punta Cana
Read more
PRICE RANGE
US$130 - US$333 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
occidental grand flamenco punta cana hotel punta cana, grand flamenco punta cana, occidental punta cana, flamenco punta cana, grand flamenco occidental punta cana, punta cana occidental grand flamenco, occidental flamenco punta cana
FORMERLY KNOWN AS
Occidental Grand Flamenco Punta Cana
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta CanaBavaro
NUMBER OF ROOMS
860
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Claim Your Listing Frequently Asked Questions about Occidental Punta Cana
Which popular attractions are close to Occidental Punta Cana?
Nearby attractions include Bavaro Beach (0.3 km), La Perla Dominicana (1.0 km), and Drink Point (0.9 km).
What are some of the property amenities at Occidental Punta Cana?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at Occidental Punta Cana?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Occidental Punta Cana?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Occidental Punta Cana?
Yes, free parking is available to guests.
What are some restaurants close to Occidental Punta Cana?
Conveniently located restaurants include Chic Cabaret & Restaurant Punta Cana, Herman 311 Bar & Restaurant, and Onno's Bavaro.
Are there opportunities to exercise at Occidental Punta Cana?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Does Occidental Punta Cana have an airport shuttle?
Yes, Occidental Punta Cana offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Occidental Punta Cana offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Does Occidental Punta Cana have any great views?
Yes, guests often enjoy the ocean view available here.
Is Occidental Punta Cana accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.