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Occidental Punta Cana

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Occidental Punta Cana
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573 Reviews from our TripAdvisor Community

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Showing 228: English reviews
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chatham
Reviewed yesterday NEW

We recently stayed at this resort and were very impressed with the staff. Everybody seemed to want to help out in any way they could. One of those people was the Food and Beverage Manager at the Buffet. Our group of 8 had a bit of problem at the seafood A La carte and he corrected it for us instantly....

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Helpful?
1Thank shelleyandcrisden
London
Reviewed yesterday NEW

I had already written a review but it has since been deleted... The grounds are beautiful but the hotel itself and many of the staff were not up to scratch, one staff member even offered us drugs. The hotel is overrun with locals over the weekend and it is a less than relaxing environment when surrounded by screaming children whose...

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1Thank Jodiebee199
Montreal, Canada
Reviewed yesterday NEW

Lets see although the beach is amazing, the place is clean the food was o.k. We where of the fortunate crowd that actually got an upgraded room, which was very nice, our cleaning lady Lucie was the absolute best. Thank you Lucie. Also barmen extrodinary Emillio and Stephano Thank you both for your professionalism . Unfortunately there is only one...

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1Thank carole644
Ottawa, Canada
Reviewed 2 days ago NEW

Stayed for a week March 19-26th and would say that overall this resort is good value for the money. As others have noted, there are renovations going on at this resort so the rooms in older, unrenovated buildings are very dated and some have serious problems with leaks, broken furniture/light fixtures, and plumbing. We stayed in building 11 and had...

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3Thank 132traveljunkie
gpcsm, Community Manager at Occidental Punta Cana, responded to this review

Dear 132traveljunkie, Thank you so much for taking a moment of your time to share your recent experience at the Occidental Punta Cana with us and the TripAdvisor community. It pleases us to hear that we were able to offer you an excellent holiday experience. Positive reviews such as yours motivate us to keep improving as we strive to offer...

Reviewed 2 days ago NEWvia mobile

No hot water, no pool service, no alcohol in pool fridge, horrible food, rude service. After traveling to many resorts this is by far this worst. Two days to get a clean glass in the room, three days now with no hot water, people look through you and say yes when you ask for something but do absolutely nothing about...

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Helpful?
1Thank Kittykatf
gpcsm, Community Manager at Occidental Punta Cana, responded to this review

Dear Kittykatf, Thank you for providing us with feedback regarding your recent stay with us. We are truly sorry to hear that we were unable to meet your expectations and it is even more disappointed to know that we couldn’t ameliorate you experience during your time with us. We regret that so many tecnical difficulties marred your experience with us....

Ottawa, Canada
Reviewed 2 days ago NEW

We recently stayed at the Occidental from March 18-26 and let me start by saying that while this resort is currently a solid four star resort, it has all the makings of a future 5 star hotel. Let's start with the positives: In terms of the first rule in real estate (location, location, location) this hotel is close to town...

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Helpful?
Thank 755globetrotter
gpcsm, Community Manager at Occidental Punta Cana, responded to this review

Dear 755globetrotter , We thank you for taking the time to share your recent experience at the Occidental Punta Cana with us and the TripAdvisor community. We are glad that in general we were able to have satisfy your expectations and sincerely apologize for any difficulties you experienced during your trip. Needless to say, we are glad that these difficulties...

Kingston, Canada
Reviewed 2 days ago NEW

We stayed at OPC from Mar 3-10 2017. According to previous reviews, it was expected that check in would take some time. We made sure that our reservation was for First Class upgrade & oceanfront room. We were originally offered a room in building 10 which I refused & insisted on buildings from 24-26. We waited 1.5 hours for the...

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Helpful?
Thank fcooney
gpcsm, Community Manager at Occidental Punta Cana, responded to this review

Dear Fcooney, Thank you for taking the time to share feedback regarding your recent stay at the Occidental Punta Cana. We are happy to hear that in general we were able to meet your expectations. We have taken note of the aspects of your stay that were less than pleasant. We guarantee that we will take nay necessary measures to...

Reviewed 3 days ago NEWvia mobile

I was in punta cana participating in different activities i loved the food and the entertainment the shows and the weather. The service is exquisite, the staff from the entertainment team are amazing Andri, Chocolate, La diva, Cushy and Alejandro gave the best entertainment thank you very much for all the staff in the hotel.

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Helpful?
Thank Josiane R
gpcsm, Community Manager at Occidental Punta Cana, responded to this review

Dear Josiane R, Greetings from the Occidental Punta Cana! Thank you for taking the time to share your experience with us. We are glad to hear that we were able to satisfy your expectations and are thrilled to know our staff members made your experience even better. I will share your kind words with Andri, Chocolate, La Diva, Cuchi and...

New York
Reviewed 3 days ago NEW

It is a little long but hopefully well-organized and helpful! Happy vacation hunting! Front Desk: The staff was friendly but quiet and slow (it is island time). However, despite their friendliness, check-in was a NIGHTMARE. I read this previously and disregarded it. I personally got the impression that the hotel is overbooking and that it is not the staff’s fault....

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4Thank Nakina_M
gpcsm, Community Manager at Occidental Punta Cana, responded to this review

Dear Nakina_M, First and foremost, I would like to thank you for taking a moment of your time to share your recent experience with us at the Occidental Punta Cana. Although we are glad to have, in general, met your expectations, I have reviewed all of your comments and suggestions and have taken the liberty of sharing them with the...

Riverview, N. B.
Reviewed 3 days ago NEW

Just returned from our 3rd stay at Occidental Punta Cana. Found our trip to be fantastic, from the newly renovated room in section 23 to the great service provided by all the servers and staff. There were lots of available chairs at the beach and around the main pool area. The food at the buffets were fantastic, including all the...

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Helpful?
3Thank Carol D
gpcsm, Community Manager at Occidental Punta Cana, responded to this review

Dear Carol D, We appreciate the time taken to share a few words regarding your recent visit to the Occidental Punta Cana. We were thrilled to have you back a second time. Needless to say, your loyalty is our greatest achievement. We are pleased to hear that in this third occasion were able meet expectations. That said, we are always...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Spa
  • Breakfast included
  • Room Service
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Room Service
Official Description (provided by the hotel)
The experience of staying at the Occidental Punta Cana Resort***** means waking up every day in front of a marvelous coral beach and the beautiful sea of Bavaro Beach. Guests will also enjoy some of the best culinary selections, and leisure and sports activities in the Dominican Republic. ... more   less 

Additional Information about Occidental Punta Cana

Address: Avenida Espana s/n | Playa El Cortecito, Bavaro, Punta Cana 23301, Dominican Republic (Formerly Occidental Grand Flamenco Punta Cana)
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana > Bavaro
Price Range: $185 - $476 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Occidental Punta Cana 3.5*
Number of rooms: 744
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Barcelo, Despegar.com and BookIt.com so you can book your Occidental Punta Cana reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Occidental Grand Flamenco Punta Cana Hotel Punta Cana
Grand Flamenco Punta Cana
Flamenco Punta Cana
Grand Flamenco Occidental Punta Cana
Punta Cana Occidental Grand Flamenco
Occidental Flamenco Punta Cana
Hotel Style:
#17 On the Beach Hotel in Bavaro
#18 Top resorts Hotel in Bavaro
#18 Spa Hotel in Bavaro
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Questions & Answers

Here's what travellers have asked, with answers from Occidental Punta Cana staff and other travellers.
638 questions
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Questions? Get answers from Occidental Punta Cana staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“second floor in the 20 section 11-12-and 13 are still under renovations.Top floor in the new section building 22 I think leaks. be aware.”
 of 5 bubbles carole644, 29 Mar 2017 | Read review
“From what I saw and heard while there, the Royal Club upgrade would be worth the money”
 of 5 bubbles 132traveljunkie, 28 Mar 2017 | Read review
“Ocean views can only be had from building 13 and 26. The rest are all partial views”
 of 5 bubbles 755globetrotter, 28 Mar 2017 | Read review
“room tips-ask for rooms in buildings 24,25,26 close to beach and newly renovated.”
 of 5 bubbles fcooney, 28 Mar 2017 | Read review
“rooms in sections 23-26 are completely renovated--others being renovated”
 of 5 bubbles caroldK5822OL, 27 Mar 2017 | Read review
5 of 5