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Grand Palladium Palace Resort Spa & Casino

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Avenida Francia S/N, Bavaro, Punta Cana 23000 Dominican Republic
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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What is Travellers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travellers and are ranked in the top 1% of properties worldwide.
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 25/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Grand Palladium Palace Resort Spa & Casino
Updated 25/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#16 of 47 hotels in Bavaro
Location
Cleanliness
Service
Value
2021 Travellers' Choice Best of the Best
GreenLeaders Platinum level
The Grand Palladium Palace Resort Spa & Casino enjoys a privileged sea-front location on the renowned Playa Bavaro. The resort, located on a sprawling estate of lush tropical vegetation and a coconut plantation, is next to the Grand Palladium Bavaro Resort & Spa and the Grand Palladium Punta Cana Resort & Spa. The facilities of these adjoining resorts are open to guests of the Grand Palladium Palace Resort Spa & Casino.
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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Casino and Gambling
Babysitting
Secured parking
Wifi
Hot bath
Pool / beach towels
Adult pool
Outdoor pool
Private pool
Fitness / spa changing rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Snack bar
Swimup bar
Poolside bar
Diving
Snorkelling
Tennis court
Aerobics
Darts
Entertainment staff
Evening entertainment
Fishing
Karaoke
Table tennis
Nightclub / DJ
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Butler service
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Additional bathroom
Housekeeping
Private balcony
Safe
Minibar
Refrigerator
Flatscreen TV
VIP room facilities
Iron
Wake-up service / alarm clock
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Green
Languages Spoken
English, French, Russian, Spanish and 1 more
Hotel links
Special Price:EXTRA SAVING: 5% OFF!
10158Reviews1269Q+A100Room tips
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Popular mentions
Melanie Zamarreno wrote a review Yesterday
1 contribution
When I arrived to Punta Cana, the service that they gave me was great. All the pools that I have to are super clean. The hotels here are neat and are comfortable. The main pool has a lot of entertainment. The restaurants are super good. Definitely recommend them. The activities here are super entertaining. (The animation group of the palace). You never get bored of them. I love this place and would definitely come again! Overall , the service is great. Every staff gives you the attention you need.
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Date of stay: July 2021Trip type: Travelled with family
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yuniesquy a wrote a review Yesterday
1 contribution
When you enter the hotel very good service in the reception and fast as well. The room is very specios and nice with a butifull view to the beach. theres about 13 restaraunts and buffets the food is really good and the best restaurant is el dorado i really recomend it. the piña coladas and all the drinks in general are really good. the beach was buerifull and the pools are clean and filled with activitys. By the pools they have there animation group palace amd especially carolina and the rest do activitys such as ping pong bingo they also show you there typical dishes. All the workers are really enthusiastic and make you feel at home. The hotel is very pretty and i really recomend it.
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Date of stay: July 2021Trip type: Travelled with family
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Delphyne T wrote a review Yesterday
Atlanta, Georgia5 contributions4 helpful votes
At first our room was unacceptable. Cold refrigerator, replaced it and lost my husband's medicine. Took too long to find. However, they did make things right. Their Operations Manager and Sales Manager were great. We did end up buying a vacation plan.
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Review collected in partnership with this hotel
Date of stay: July 2021
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Rooms
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terilili wrote a review 28 Jul
Atlanta, Georgia13 contributions10 helpful votes
My family booked rooms at the neighboring TRS property. But TRS does not allow children, so we ended up at Grand Palladium with our 3 and 4 year olds. Stayed for 8 days. Positives: - Our kids liked the kids club. They spent a couple of hours there most mornings. It is not the kind of place where you leave your kids all day - they don't serve food and, for the most part, they don't spend much time outside, but they do fun craft projects and they give the kids candy, so my kids liked it. They really liked Ms. Carmen! - The Japanese restaurant was the one meal we all enjoyed. It was fun and the food was good. - Our cleaning lady was always there when we needed her and very helpful. the bad: - We had so many issues with our room. The AC unit broke and caused a major leak that had to be totally taken apart and repaired; the shower sprayed everywhere so we had to put towels down every time we used it; The shower set-up was not great to shower/bath young kids; AC never fully worked so the loft space was very hot; Room had urine in the toilet upon arrival; clothes rack was broken; door key battery died, it took 3 trips to the front desk to get the issue diagnosed, front desk kept making up new keys and finally, after 3 walks to the lobby, they realized the battery was dead on the unit, repair took about an hour. - Food - getting reservations was a pain. You had to go to the front desk and most restaurants were booked up the entire trip. Kept having to go back to the front desk to see if anything opened up. Food quality was awful. For some reason, buffets never had enough serving spoons - so lots of cross contamination of dishes (so if you're a vegetarian, this won't work); Service at buffets was terrible - some days the buffet would be out of water, other days, they were out of servingware/napkins. I felt like I spent a lot of time trying to get basic things for our family like forks and water. Overall, food is garbage everywhere. - Pools - loud and busy. Think multiple parties who each have their own speakers are are blasting music over one another. Everything was dirty - pools, chair, restaurants. It was gross. Beach - It's fine. Lots of kelp, but that's not their fault. BUT, my child was playing in the sand by a pool chair and I notice a used condom right next to her. GROSS. They clearly don't clean the beach. I do NOT recommend this resort.
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Review collected in partnership with this hotel
Date of stay: July 2021
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teecue62 wrote a review 28 Jul
Sharon Hill, Pennsylvania1 contribution
Beautiful beach. You're able to soak up local flavor on foot. Very clean and safe environment. If you like a bunch of excursions they have them. If you're traveling without children they have all adult areas.
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Review collected in partnership with this hotel
Date of stay: July 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
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Response from Gelson Zorrilla, Atención al cliente/recepción at Grand Palladium Palace Resort Spa & Casino
Responded yesterday
Dear Teecue62, Thank you very much for sharing a great review of our Grand Palladium Palace Resort, Spa & Casino, it pleased us greatly that it has been a memorable one. We are so glad that you have felt accommodated by the excellent performance done by our team. Thank you for appreciating our most characteristic natural asset in the PC area, our beautiful white sand and turquoise waters beach. We hope to have the opportunity to offer you our services again in the future. Receive warm greetings from Paradise! Gelson Zorrilla Hospitality Manager
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PRICE RANGE
US$167 - US$369 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand palladium palace hotel, grand palladium palace punta cana, palladium punta cana
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta CanaBavaro
NUMBER OF ROOMS
410
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Frequently Asked Questions about Grand Palladium Palace Resort Spa & Casino
Which popular attractions are close to Grand Palladium Palace Resort Spa & Casino?
Nearby attractions include Drink Point (1.1 km), Dominicana Rai (0.7 km), and Olasouvenirs (0.8 km).
What are some of the property amenities at Grand Palladium Palace Resort Spa & Casino?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at Grand Palladium Palace Resort Spa & Casino?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Grand Palladium Palace Resort Spa & Casino?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Grand Palladium Palace Resort Spa & Casino?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Grand Palladium Palace Resort Spa & Casino?
Conveniently located restaurants include Chic Cabaret & Restaurant Punta Cana, Pranama, and Pastrata Mexican Restaurant.
Are there opportunities to exercise at Grand Palladium Palace Resort Spa & Casino?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Grand Palladium Palace Resort Spa & Casino have an airport shuttle?
Yes, Grand Palladium Palace Resort Spa & Casino offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Grand Palladium Palace Resort Spa & Casino?
Yes, dry cleaning and laundry service are offered to guests.
Does Grand Palladium Palace Resort Spa & Casino offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Grand Palladium Palace Resort Spa & Casino?
The staff speaks multiple languages, including English, Spanish, French, German, and Russian.