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Majestic Colonial Punta Cana

Carretera El Macao - Arena Gorda Playa Arena Gorda, Bavaro, Punta Cana 21220 Dominican Republic
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About

#5 of 28 all-inclusives in Bavaro
Location
Cleanliness
Service
Value
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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Casino and Gambling
Babysitting
Parking
Wifi
Hot bath
Pool / beach towels
Adult pool
Outdoor pool
Fitness / spa changing rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Swimup bar
Poolside bar
Diving
Tennis court
Aerobics
Entertainment staff
Evening entertainment
Karaoke
Table tennis
Nightclub / DJ
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Private beach
Housekeeping
Private balcony
Coffee / tea maker
Flatscreen TV
Hair dryer
Room service
Safe
VIP room facilities
Bottled water
Iron
Wake-up service / alarm clock
Minibar
Refrigerator
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Room types
Ocean view
Suites
Family rooms
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Great View
Romantic
Languages Spoken
Spanish
24421Reviews2879Q+A100Room tips
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Shellie S wrote a review Feb 2024
2 contributions
+1
I'm not mu h for long reviews so this will be some what short and to the point. We went on a six day trip.to celebrate a birthday and anniversary. There were 12 of us all together. We stayed at Majestic Colonial Club Side adults only. We had the best time ever!! Our butler Renaldo was soooooo nice, very open and friendly, easy to talk to and made sure we had everything we needed at all times. With the large group we had two butlers, Edwin was the othe awesome butler and they communicated with each other to make sure our entire group was together for whatever we planned. The rooms were great, we had a swim up and house keeping was perfect and our fridge was always stocked. Extra bonus with VIP was we always had access to extra coffee and snacks if we needed it. Food... I'm not a picky eater so I always found something to eat. All restaurant meals were delicious not sure on French restaurant because we did not go for dinner but the breakfast was really good. Buffet is what you would expect for buffet foods but overall I liked the options. I will definitely be coming back again!
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Date of stay: February 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Sylvie Theraz wrote a review Dec 2023
Ottawa, Canada148 contributions95 helpful votes
+1
Hotel's Favourite
We came back to the Majestic Colonial after being married on the beach 10 years ago. We rarely visit the same hotels because me mostly book the best we can get at the best price. The Majestic is a higher cost hotel so we had to pay more than what we normally do but seeing as it was for our 10 year anniversary we spent a bit more and upgraded to the club which is adults only with additional services like butler service. 10 years ago we were travelling with family and friends so we were on the family side. We had learned the hotel was renovated in 2017 so we were looking forward to seeing what had changed. We left Ottawa, Canada just after 6am and arrived 4.5 hours later. We opted into using the VIP airport service who waited for us sign in hand as we got off the airplane. We got to the hotel and were quickly greeted by someone who guided us to the air conditioned lounge where a nice lady helped us through the online checklist and got us our bracelets. It was just after 1 pm so we knew Our room would not be ready so they invited us to go get some lunch and come back a bit later. We returned just after 2 pm and met our butler with another couple. His name was Bayron, He escorted us to the club lounge. He asked the other could to wait for him as he escorted us to our room as it was ready. Our room was just steps from the lounge. It was in a great area on the ground floor which for me is a big deal because I had heart condition so walking up and down stairs in hot weather is not ideal. I know there are elevators but they are small and I’m cloister phobic so it’s just best if I am on the ground floor. We had a nice . Our butler was showing us the controls for the AC and he noticed it wasn’t working. He asked us what we want in our fridge and informed us if we run out of soft drinks or water or snack we can get more at the lounge. He asked us which night we wanted to book the two restaurants that required reservations and stepped out. As we were unpacking, our butler had sent the repair person who arrived maybe 10 min after we arrived. He noticed it wasn’t broken it was just the sensor on the patio door that was affecting it, when we opened and closed it the AC started back up. The were people that came and dropped off a beach bag and majestic ball caps and a bottle of rum. Other people put anniversary and welcome back banners on our door. Our butler Bayron came back with our dinner reservations and arms full of the soft drinks we said we liked more. Wow what more can you ask for? Bayron always managed to do more. I noticed a guest had said she received a bottle of baileys in her room after much frustration with her room so I asked if we could get a bottle of baileys thinking I might get the mini bottles you get on a plane but nope got a full size bottle wow when i finished it I was asked if I wanted another. My husband was celebrating his birthday so Bayron asked if he could do anything. He had balloons added to our door. He brought us majestic golf shirts and he asked if there was anything else. I asked if he knew if he could get some amaretto. He was not sure if he could get it but wow he came through. We read reviews and knew some people had bad experiences with their butlers and indicated theirs ghosted them but it was definitely not what our experience was. Bayron checked in on WhatsApp with me every day. We didn’t need him every day but it was great to know we could count on him ever on our last day even though he was on his day off he had arranged a late checkout the day before. We were leaving the hotel at 8:20 pm so the regular checkout at noon was not going to work. Being part of the club we knew we could get a late checkout but Bayron came through first us and got us a 5pm checkout. This allowed us to experience the day as normal and shower in our own room with our things unpacked. We had enough time to pack us stuff roll our luggage to the front desk and checkout. We walked back to the club lounge until 6:30 then had our last meal and then went back to the lobby to get changed and then waited for the bus. We enjoyed our return t the hotel because of a Bayron and a few people who just made it very enjoyable. Marisol at the buffet who always greeted us like were old friends. One day I asked her where the papayas was and she said she would take care of it. This lovely lady went to the kitchen, peeled and cut up a papaya and brought it to me. I mean come on, that was going above . There was another lovely lady in the club lounge who always greeted us and us who our day was and was teaching me some Spanish words. I thought I wrote down her name but I can’t find where I put it. I sounded like Elisabeth but not exactly. My overall feeling of this hotel is that it’s the people are what made the experience of coming back enjoyable. As I explained this hotel is on the pricy side so we can’t afford to comeback here every year but we are happy we came back to revisit the gazebo where we got married 10 years go
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Date of stay: November 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
7 Helpful votes
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Response from Customer Care, Owner at Majestic Colonial Punta Cana
Responded 4 Dec 2023
Dear Valued Guest, Thank you for sharing your wonderful experience with us. We are delighted to hear that you chose to return to Majestic Colonial to celebrate your 10 th anniversary, especially after your memorable wedding on the beach a decade ago. It warms our hearts to know that you found the upgraded Club experience, including the butler service provided by Bayron, to be exceptional. We truly appreciate your kind words regarding the efforts made to ensure your comfort and enjoyment. It's our pleasure to be part of such special moments, and we are thrilled that Bayron's attention to detail enhanced your stay. Your recognition of the efforts of Marisol at the buffet and the lovely lady in the club lounge is heartening. We take pride in our dedicated team members who go above and beyond to create memorable experiences for our guests. It's guests like you who make our resort a special place, and we are honored that you chose to revisit Majestic Colonial. We look forward to the possibility of welcoming you back for more special occasions in the future. Kind regards, Brandor Hernández Customer Care at Majestic Resorts
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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jwoody11 wrote a review Feb 2024
4 contributions2 helpful votes
We just got back from probably or 10th visit to Majestic colonial, our Butler Julian was the best we had him last year also the food the atmosphere the people were amazing. Our Butler went above and beyond to make our stay very special thank you again Julian we will be back to our home away from home . Majestic colonial punta Cana
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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tessa wrote a review Feb 2024
4 contributions1 helpful vote
Best trip ever Antonio was the best staff ever!! The resort is so clean and fun. The staff are so helpful!! Lots of activities and the best food! I will be back! Shout out Antonio again! He rocks!! So much fun and kind staff. I cant wait to come back !
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Date of stay: February 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Customer Care, Owner at Majestic Colonial Punta Cana
Responded yesterday
Please allow us to personally thank you for your kind words about our resort and for sharing them here on Google. We have taken the liberty to share your kind appreciation with the whole team, as it is feedback such as yours that motivates us to achieve higher levels of service and standards. We hope to see you many more times for even more splendid vacation experiences. Sincerely, Meybi Baez Customer Care at Majestic Resorts
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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GrandTour32489442465 wrote a review Feb 2024
1 contribution1 helpful vote
+1
The hotel, beach, weather and staff were amazing! Had a great time. Only watch out is don’t go on the dune buggy excursion and the food is okay. Had some delicious meals (Mexican restaurant) but other meals were just okay. Staff is very attentive and room was wonderful. I just don’t think I would leave the resort next time.
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Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Customer Care, Owner at Majestic Colonial Punta Cana
Responded yesterday
Please allow us to personally thank you for your kind words about our resort and for sharing them here on Google. We have taken the liberty to share your kind appreciation with the whole team, as it is feedback such as yours that motivates us to achieve higher levels of service and standards. We hope to see you many more times for even more splendid vacation experiences. Sincerely, Meybi Baez Customer Care at Majestic Resorts
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Tiffany L wrote a review Feb 2024
2 contributions1 helpful vote
I love majestic is my first time and I love the restaurant I love the beach I love the pool my rooms is good is a good place this resort I will come back the entertainment team very good steve’s and densanser good peaple I love the drinks Dominican is good ❤️🙏
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Customer Care, Owner at Majestic Colonial Punta Cana
Responded yesterday
Dear Valued Guest, Thank you for sharing this glowing review of your recent holiday experience at Majestic Colonial Resort. We want to thank you once again for giving us your trust and loyalty. Our great team is focused on providing our guests with a service full of details, personalized and authentic. It was our pleasure to have you as our guests and we are truly delighted to know that your stay with us was enjoyable and memorable. Sincerely, Natacha Pérez Customer Care, At Majestic Resorts
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Inspiration585016 wrote a review Feb 2024
Kansas1 contribution
+1
All I can say is this trip was amazing. Everything from arrival to departure far exceeded our expectations. We were a groups of 12 (8 rooms. 1 oceanfront club junior (our room) and 7 swim up room) celebrating a 50 bday and 25th anniversary with ages from 21-57. From the moment we arrived we and 3 rooms traveling with us were assigned to our Butler Reinaldo. What a luck of the draw in my opinion. He is not only fantastic at his job but he is an amazing human being. He made sure he took care of all of our needs from making sure our room choice was ok, to booking reservations on the resort, to helping plan and execute (and attended) the celebration of our friends bday and anniversary, to arranging a of site Dominican lunch for a few of us right outside the gates, etc. I will say the other rooms had a butler too (Edwin) and he and Reinaldo communicated daily to make sure our group was happy. All of our rooms were great with no issues. I will add a few pics of those. Food on the resort was great. It a resort so I do not go in with the idea that it is going to be the most amazing food ever. I believe everyone in our group would agree the steak house and the Japanese place were the best (we did not do the French place that many people seem to like). Just go in knowing some of it may not be the best but you can find food to eat for sure. Beach was amazing. Plenty of loungers and the water was wonderful. Some days a bit windy but hell it is the Atlantic I did not go to any shows but heard from plenty that the shows were amazing. On the entertainment a surprise to me was the “disco”. This old man ended up going with the younger ones in our group a few nights there and had a amazing time. The room itself is nothing over the top but the people and the vibe was great. I may or may not have visited every bar on the resort multiple times and never had a bad experience. The bartenders are great and the drinks are made as strong as you would like. I know that our group would return to the same resort again Which we have not done so far on our adventures but most likely will here. In short unless you are super high maintenance you will have a amazing time at the resort Disclaimer; I cannot say how this resort would be traveling with children, as we were on an adults only tril, but saw many people with children and they seemed to be happy. Peace
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Date of stay: February 2024
Value
Location
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Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Dana R wrote a review Feb 2024
1 contribution1 helpful vote
This is our 6th time returning to the Majestic Colonial, Punta Cana. The resort is clean, safe for families with kids, the casino is a blast and the staff is top notch. Luisa was the best!! She was so attentive to our family and kept us hydrated with a smile every day!!! Thank you Luisa, we will miss you!!!
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Customer Care, Owner at Majestic Colonial Punta Cana
Responded yesterday
Dear Valued Guest, Please let us thank you personally for having chosen Majestic Colonial more than 6 times. It is an honor for us to have guests like you who chose us and come back to enjoy a fabulous vacation here. We want to thank you once again for giving us your trust and loyalty. Our great team is focused on providing our guests with a service full of details, personalized and authentic. We would be truly delighted to be chosen, once again, as your preferred vacation destination here in the beautiful Caribbean. Sincerely, Natacha Pérez Customer Care, At Majestic Resorts
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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LIHPR76 wrote a review Feb 2024
Braintree, Massachusetts13 contributions6 helpful votes
Our family of four (kids ages 8 and 5) spent 4 days at the Majestic Colonial. We really enjoyed our stay and after reading the reviews, I think it met our expectations and exceeded it in some areas as well. Overall, I would recommend staying here. With such a big property and so many people, I don't know how they keep up with it as well as they do. Naturally there are things that need updating or could be better, but we were happy overall with our stay at the Majestic Colonial. It is a very big property so be prepared to walk, but it also did not feel overly crowded even though there were a lot of people, if that makes sense. The grounds of the resort are really pretty - both during the day but especially at night. At no point did we feel unsafe. All the resort staff were very nice and helpful and friendly. Almost everyone spoken English and if someone didn't understand, they did enlist help. We had no problem with the staff at all. They were super nice to our kids and accommodated their requests for lemonades with grenadine and soda water, with a smile. Luis and his team at Taino were particularly great. Check-in wasn't too bad and we did the pre-check-in online. Unsure if that saved time or not. Check out was very easy even if we didn't want to leave. Pool - probably my favorite part of the resort. Love that it spans the entire property. Did not feel crowded at all. Very clean. Swim up bar is fun. Ideally two bartenders would be good but even with just one, wait times were not bad. I think the biggest issue was the lack of loungers. People claim them early! I saw some that weren't touched the entire day. It was a problem for us one time when we came from the beach. Other than that it was OK. I think the areas of the pool that is closest to the beach and La Hispaniola is the best location. Would be nice if they had at least one hot tub. The kids area is further away from the main property. There are water slides and seems like it could be a fun time. But it is worn out and needs some love. But the kids didn't seem to mind. Spent about 1 hour there. Beach - wonderful sand and surf. Very clean, not a ton of seaweed. Easy enough to find a lounger, even one shaded. Was very windy on our last day but other days were just fine. You do have a lot of people trying to sell things which wasn't great. They didn't mind being told no, but is distracting when you're trying to relax. Beware of the cement in parts of the ocean. They apparently are remnants from Hurricane Irma. They are not marked and can hurt. They should mark them. Towels - you get a towel card for each member of your family. You use this to get a towel each day. Be warned, they run out of towels. Restaurants - our favorite was Taino. Great food, great selection, great margaritas. We alternated between Supreme and La Hispaniola for breakfast. Lots of options and standard resort buffet fare. Did not have a problem finding something good to eat. Ate at La Hispaniola for lunch. Similar to breakfast as far as options. Rodeo Grill was very good. The steak and shrimp were delicious. No options for kids, so we ate at Supreme after. Only issue with Rodeo was the wait for the food but understandable too. Lots of people. The food made up for it. Friendly staff. Ma+Suri was good too. But no "show" with the teppanyaki. The server was super friendly (didn't remember her name). Food was very good. Sushi bar was good too. I made the reservation at guest services the first morning and got it for our 3rd night. We also felt fine all the days there - no sickness. I avoided most raw vegetables and the seafood that wasn't fully cooked, but not sure that had anything to do with it. Bars - all bartenders were friendly and the drinks were good. Not that I wanted too, but I didn't feel any effects of the alcohol! It was quite strange. But the drinks were good and well made. Rooms - we had a "junior suite" with a jetted tub in the middle. Beds and pillows were comfortable. But they are double beds, so if you have little ones with you, beware. Fortunately, they setup an extra bed in the room which was a great surprise. It made the sleeping a lot easier. Rooms need updating in some parts. Shower was nice, toilet room (?) was small. Everything was functional and we were only in the room mainly to sleep and change. Wifi is super strong. We put out our Service Please sign each day and the room was cleaned each day, no issue there. However, they do not restock the fridge. It wasn't an issue as we called down for more water and it was brought back no problem. We put the towels we wanted changed in the tub. Otherwise, if they are hung, they won't change them. Don't close the balcony door without someone in the room. If you're outside, you won't be able to get back in. Other things - smoking can be an issue at times. The fire alarm went off once but luckily we were not in our rooms. It was a false alarm. Shows were good - saw the Circus and Magic. They even had a Super Mario kids show which was a surprise. The entertainment team was very enthusiastic. It's not an easy job! I wish they had more garbage cans around as it was hard to find one when you needed it. They should also have water bottle stations around instead of having to wait for a water at the bar. Would have made things a little easier when you only wanted a water. Also, there was limited to no wait staff on the beach or around the pool. You had to go get it yourself. Not an issue unless you expect it.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Customer Care, Owner at Majestic Colonial Punta Cana
Responded yesterday
Dear Valued Guest, Thank you for sharing this glowing review of your recent holiday experience at Majestic Colonial Resort. We want to thank you once again for giving us your trust and loyalty. Our great team is focused on providing our guests with a service full of details, personalized and authentic. It was our pleasure to have you as our guests and we are truly delighted to know that your stay with us was enjoyable and memorable. Sincerely, Natacha Pérez Customer Care, At Majestic Resorts
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Tommy K wrote a review Feb 2024
3 contributions1 helpful vote
The trip was great, in all aspects! But what made the trip amazing was our butler, David. He went above and beyond to ensure our trip was perfect! When one of our members got sick, he checked in and delivered food/drink for her. In the birthdays we celebrated, he decorated the rooms and provided a special moment for us. And when we had some specific requests for food options to accommodate the need for Gluten Free (Celiac’s Disease), he personally ensured we were accommodated. He definitely made the trip the best it could possibly be!
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Date of stay: February 2024
Value
Location
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Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Customer Care, Owner at Majestic Colonial Punta Cana
Responded 2 days ago
We are honored that you chose Majestic for your recent vacation. We wanted to thank you for taking the time to share your positive feedback regarding your recent stay with us. It is a pleasure to know that you enjoyed our resort and that you appreciate it…We are so glad to know that our staff provided an excellent service. Once again, thank you for sharing such a lovely review and we look forward to hosting you again soon for what is sure to be another spectacular holiday. Sincerely, Meybi Baez Customer Care at Majestic Resorts
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
S$377 - S$769 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
majestic punta cana, punta cana hotel majestic, majestic colonial dominican republic, majestic hotel punta cana, majestic dominican republic, punta cana majestic colonial, majestic resort punta cana, majestic colonial hotel punta cana, colonial majestic punta cana, majestic colonial punta cana dominican republic, majestic colonial resort punta cana, majestic hotel dominican republic, dominican republic majestic colonial, hotel majestic colonial punta cana
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta CanaBavaro
NUMBER OF ROOMS
658
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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MAJESTIC COLONIAL PUNTA CANA: UPDATED 2024 Resort Reviews, Price Comparison and 35,441 Photos (Bavaro, Dominican Republic) - Tripadvisor

Frequently Asked Questions about Majestic Colonial Punta Cana
Which popular attractions are close to Majestic Colonial Punta Cana?
Nearby attractions include Bavaro Beach (5.1 km), OQP Only Quality Products (5.3 km), and Hard Rock Casino Punta Cana (1.5 km).
What are some of the property amenities at Majestic Colonial Punta Cana?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at Majestic Colonial Punta Cana?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Majestic Colonial Punta Cana?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Majestic Colonial Punta Cana?
Yes, free parking is available to guests.
What are some restaurants close to Majestic Colonial Punta Cana?
Conveniently located restaurants include Montserrat Manor Restaurant, Onno's Bavaro, and Drago Grill Cocina Argentina Parrilla.
Are there opportunities to exercise at Majestic Colonial Punta Cana?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Majestic Colonial Punta Cana have airport transportation?
Yes, Majestic Colonial Punta Cana offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Majestic Colonial Punta Cana?
Yes, dry cleaning and laundry service are offered to guests.
Does Majestic Colonial Punta Cana offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Does Majestic Colonial Punta Cana have any great views?
Yes, guests often enjoy the ocean view available here.