Me and my partner visited Dreams Royal Beach in September and we couldn’t recommend it enough! The rooms were very spacious and clean, the staff were extremely friendly and attentive and couldn’t do enough for you. The range of food/restaurants were excellent, our favourite being the Oceana restaurant. We upgraded to the preferred club meaning we had the privilege of having a butler, massive shoutout to Roberto he was excellent and went above and beyond, making our trip extra special. We will be recommending this hotel to all our family and friends and definitely will be back! Thanks Dreams for a brilliant holiday.
We booked this hotel because of its fabulous reviews, and we were not disappointed at all! We upgraded to preferred club which in our opinion is well worth the money, getting access to additional bars and restaurants just to name a few perks. Our butler Roberto has been fantastic, a genuinely good guy who catered to all our needs, from booking spa treatments, to sending wine up to the room, he has been truly superb. The food overall was good, we especially enjoyed ‘fusion’ and ‘oceana’. We are already planning our return to the resort for next year.
We have just returned from 14 nights in room 5151, arriving into Punta Cana just as Fiona left. Someone had described Dominica to me before we left as "the poor man's carribean" so I have to admit to landing with a little trepidation. That lasted all of five minutes. We were whisked off to the room with our luggage on an electric cart and were impressed. Huge bed, walk in shower, (great pressure and temperature) twin wash basins, bidet and a very comfortable lounge area. Everywhere was spotless clean, the pools were vacuumed everymorning and I saw the waterline being hand scrubbed twice. The toilet blocks around the beach and pools had contactless taps ! and beautiful scented soap. The food was excellent, the buffet was varied and fresh, Fusion restraunt was great! It tempted me out of my comfort zone with several dishes, shrimp aren't that size in my supermarket!. The included wines were very drinkable as was the beer. Then there were the staff, immaculate uniforms, huge smiles, couldn't do enough for us. The crew in the Seaside Grill, Carlos, Cesar, Juan, Signy, Y???????? and the girls were a pleasure to be served by. The wandering waiters Alexander and a team of several, would find you wherever you were and asked for your drinks orders. Cold box by the beach loungers full of bottled water and ice. The burgers and fries on the beach shack were delicious, yummy. Housekeeping was top notch, mini bar filled every day. Each room has it's own internet login, one day there seemed to be a glitch with ours and I happened to mention it to our butler when I bumped into him, it couldn't have been 30 minutes and two techies were at the room, by which time of course it had reset itself and I felt a right pillock. Then there was Marcelo our butler, a text every morning to check we were happy, then he'd track us down on the beach or poolside every day, outstanding personal service. Chatting to a couple of other couples who had been at other resorts, some of them had not been able to use the beach due to the debris from the hurricane. The Dreams teams worked tirelessly with tractors to move the palm tree and seaweed from the beach, it was never bad enough to stop us swimming. The safety boom was back out in three or four days, and before we left the water and beach were clean, turquoise sparkling, superb with fish back right up to the shore line. The entertainment centre had been damaged and was being supported by a crane, a new rigid frame marquee was up in the car park in just a few days equipped with a bar, a stage, back projected screen and pro speakers mix desk etc. outstanding response to a major event. One thing, do watch out for the mozzies, they bite! We stupidly forgot to pack antihistamines and creams and they were very expensive in the shop so take them with you. I'm pretty sure the issue was mainly around our patio area, I don't think I was bitten at all on the beach. Top tip, white malt vinegar seems to work better than 'products' on the bites so pack a small bottle. Marcelo managed to nick some for us from the kitchens! The entertainment team, Spaghetti, Mini Cooper, Coca Cola, Cheeky Cha, etc do there very best, but, much of what they try to do is interactive with the guests so! Don't be shy, join in, have fun, make a fool of yourself, you'll never see these people around you again once you leave! Go on, help them out, join in. Work is already underway to spend huge sums of dosh upgrading the 'theatre' and I gather reception etc. The workers were doing major ground works and structural steel with no disturbance whatsoever to the guests, very impressive. If you are going in from Europe, take advantage of your jetlag and be on the beach before 06.24 to watch the sunrise, it is emotional, then after dinner, most evenings, mother nature lays on a spectacular light show with lightening out on the horizon. Worth watching. Talking to a Canadian guest who does a lot of business in the Caribbean, in his opinion Dominica is the best governed most stable country in the region, also spoke to several people on the beach who had bought property and retired into nearby property. (I envy them!) Go, relax, recharge your soul and allow yourself to be cared for. You deserve it.…
We spend a wonderful 7 days at Dreams Royal Beach in Punta Cana. We got married and Martin was exceptional, he was there was anything we needed. He worked his magic to make sure we were not missing anything. Thank you once again!!
We had an amazing time. I can’t recommend it’s enough. From the moment we arrived ( just after hurricane Fiona ) we’re greeted with smiles and Lucinda the concierge was world class. All our needs we catered for and nothing was a problem. We upgraded to the premium package which was nice but not really essential, Francesco and Robert in the bars were great fun and we loved the nightly entertainment. We can’t wait to come back thanks so much for everything
Top notch service. The staff is extremely helpful and attentive, always an activity going on, and plenty of seating by the pool. I always felt safe on the resort and when leaving with the transportation organized by the hotel staff. Would highly recommend to anyone. Our butler Marcelo made sure we had the most amazing honeymoon by surprising us with champagne and a personalized cake. Jefry and Philip who bartend the pool made certain we were never without a drink in our hand.
Had an amazing time at Dreams. Beautiful hotel and beach. Food is the amazing! Special thanks to Robert for all our drinks and to Marcello for making our stay so special. The trips are also great. Would definitely recommend.
Wonderful resort in the Dominican Republic. Our family spent fall break at the Dreams Royal Beach Punta Cana and it was an amazing trip. Everyone at the resort is very friendly and welcoming!! We stayed in a Preferred Club room with a partial ocean view. The view is very nice, as is the room. We enjoyed the food, especially Seaside Grill and Portofino. Martin, our butler during our stay, was simply amazing!! He was always checking on us to make sure all of our needs were attended to. Anything we asked him to do was done promptly, efficiently, and with a smile!! He was simply the best!! We would definitely recommend this resort!!
The atmosphere, pool, and beach were top notch. The service we received from our butler, Marcelo was insurmountable. Service at the pool bars was unbelievable with very attentive staff members, Jefry and Philip’s anticipation of anything you might need.
Stayed at this resort for our Honeymoon/First Wedding anniversary, resort is beautifully laid out and our very first impressions were WOW, service and food across the resort was excellent. Will definitely return in the future. We were preferred club and would recommend it as you have access to the seaside grill for breakfast and lunch and a host of other benefits, Marcelo was out butler and he was always checking in to make sure everything was ok and if we needed anything. Special shout out to Robert at the Interlude bar, always greeted us with a smile and service was excellent keeping our drinks topped up. Also thanks to Dolores. Can’t wait to return