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The Oberoi, Lombok

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The Oberoi, Lombok
The Oberoi, Lombok
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700 Reviews from our TripAdvisor Community

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Showing 545: English reviews
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Bath, United Kingdom
Reviewed 1 week ago

The Oberoi defines great service. From when you arrive till you depart the staff are attentive and helpful. The garden view villa was luxurious and full of littles touches from the hotel ( even putting bookmarks in my book when they moved it off the bed). The villa had a private pool and dining area inside the walled garden. The...

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Helpful?
Thank pidpod1
TheOberoi_Lombok, General Manager at The Oberoi, Lombok, responded to this review

Dear Guest, Thank you for taking the time to review our resort and for your wonderful comments. I am happy to know that you enjoyed your holiday with us and that my team looked after you well and we lived up to what Oberoi Hotels stands for, great service. We look forward to welcoming you back to beautiful Lombok and...

Denpasar, Indonesia
Reviewed 9 February 2017

This is a truly luxury experience! I have never felt so much pampered by the staff as at this hotel! It is amazing how management trained their team... Just WOW experience and well done! Since now on i am a big fan of Oberoi chain

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Helpful?
Thank 8LavaLaguna8
TheOberoi_Lombok, General Manager at The Oberoi, Lombok, responded to this review

Dear Guest, Thank you for taking the time to review our resort and for your kind comments. I am delighted to hear that you enjoyed your stay with us and that my team looked after you well and have converted you to being a fan of Oberoi Hotels and Resorts. We look forward to welcoming you back to our wonderful...

Tumbi Umbi, Australia
Reviewed 1 February 2017

I was really looking forward to writing this review upon our return to Australia but due to a very busy schedule, it's a little late. We arrived new years day 2017 and stayed for 6 nights. The title is the best way to describe this place, wow. From the moment you check in you will experience very high quality service...

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Helpful?
Thank LJVial
TheOberoi_Lombok, General Manager at The Oberoi, Lombok, responded to this review

Dear Guest, It was a pleasure to have you stay with us recently and thank you so much for taking the time to review our resort. Appreciation from our valued guests is for us the highest form of accolade and my team will be delighted to hear that they were able to offer you a memorable holiday in Lombok. We...

Reviewed 30 January 2017 via mobile

I was pretty skeptical when my husband booked this place, the brand is unfamiliar with me. especially with the 'woody' interior, i thought it will be dusty and smells funky. I was wrong. Oberoi is very private and it's at the north Lombok, near to Gili island(travel by boat). Because of the privacy, our check in was prompt and it...

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Helpful?
1Thank Grace K
TheOberoi_Lombok, General Manager at The Oberoi, Lombok, responded to this review

Dear Guest, Thank you for taking the time to review our resort and for your kind comments. I am delighted to hear that your family and you enjoyed your stay with us and that my team looked after you well. I do hope we have now made you a fan of Oberoi Hotels and Resorts. I appreciate your feedback regarding...

Paris
Reviewed 9 January 2017 via mobile

Charming staff, outstanding villas, and a pristine resort which is blessed with natural beauty. I especially appreciated the efforts that were put into the Christmas celebrations. Thank you to Mr Sultan and the team. I recommend it 100%.

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Helpful?
Thank Wilbur M
TheOberoi_Lombok, General Manager at The Oberoi, Lombok, responded to this review

Dear Guest, It was a pleasure to have you stay with us over the festive period and thank you for taking the time to review our resort. I am delighted to hear that you enjoyed your stay with us and you appreciated the special touches during the year end festivities. We look forward to welcoming you back to beautiful Lombok...

Sydney, Australia
Reviewed 7 January 2017

We had a wonderful last minute stay The Oberoi for a couple of nights to celebrate the new year and wow - we have never experienced luxury like this. The resort is absolutely exquisite and the service is impeccable. The bedroom was enormous and every detail was immaculate. The staff are polished and all strive for excellence with passion. The...

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Helpful?
Thank leanneinsydney
TheOberoi_Lombok, General Manager at The Oberoi, Lombok, responded to this review

Dear Guest, Thank you so much for taking the time to review our resort and for your wonderful comments. I am delighted to hear that you enjoyed your holiday with us and that my team looked after you well. We look forward to welcoming you back to your home in beautiful Lombok soon. If I can be of any further...

Miami Beach, Florida
Reviewed 5 January 2017 via mobile

In true Oberoi style, this resort is a reflection of the wonderful island in which it stands. The pool blends in with adjacent ponds to form an elegant body of water leading to the beach. Be prepared to enjoy splendid isolation, as there is hardly anything to do for many miles. Perhaps one of the younger male waiters (who shares...

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Helpful?
Thank Brenda S
TheOberoi_Lombok, General Manager at The Oberoi, Lombok, responded to this review

Dear Guest, Thank you for taking the time to review our resort and for your kind comments. I am delighted to hear that you overall enjoyed your holiday with us and that my team looked after you well. We appreciate your feedback about one of our team members and we will ensure he receives the appropriate feedback and requisite training....

Ipswich, Australia
Reviewed 5 January 2017

heading back to Australia for Christmas, a wonderful quick stop for a few nights, we had heard great things about the hotel and we were not disappointed on the service or the luxury provided. The experience was outstanding and memorable.

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Thank midlifetravelers
TheOberoi_Lombok, General Manager at The Oberoi, Lombok, responded to this review

Dear Guest, Thank you for taking the time to review our resort and for your kind comments. I am delighted to hear that you enjoyed your short holiday with us and that my team looked after you well. We do hope to welcome you back to our beautiful island and resort for a longer stay soon. If I can be...

Reviewed 4 January 2017 via mobile

We had a fabulous stay at the resort. The service, food, staff, tours were simply outstanding. The staff went beyond our expectations and the hotel itself is beautiful with a stunning beach. Big mention to chef Jyoti. Breakfast and dinner was delicious and he even created custom dishes for us. Amazing! Mr Imran Sultan (GM) was great also. He attended...

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Helpful?
Thank Kunaal121
TheOberoi_Lombok, General Manager at The Oberoi, Lombok, responded to this review

Dear Guest, It was a pleasure to have you stay with us during the festive season and thank you for taking the time to review our resort. I am delighted to hear that you enjoyed your holiday with us and that my team looked after you well. We deeply appreciate your patronage of Oberoi Hotels and Resorts. I wish you...

San Francisco, California
Reviewed 1 January 2017 via mobile

We had a chance to visit Lombok and, having heard great things, decided to stay at the Oberoi. A combination of factors made this a disappointing experience. First of all, the coast is a fair drive from the airport along a not particularly scenic piece of coast (the last bit has promise though). Secondly, the resort has a faded, languid...

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Helpful?
Thank Lawrence691
TheOberoi_Lombok, General Manager at The Oberoi, Lombok, responded to this review

Dear Guest, Thank you for taking the time to review our resort. We are always happy to receive feedback from our guests. I am sorry to hear that Lombok and The Oberoi were not up to your personal taste. I do hope however that my team looked after you well and that you were comfortable during your stay. The Oberoi...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Babysitting
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Secluded Luxury Resort with traditional influences, situated on the beach in 24 acres of tropical gardens. ... more   less 

Additional Information about The Oberoi, Lombok

Address: Medana Beach, Tanjung, Lombok 83352, Indonesia
Region: Indonesia > West Nusa Tenggara > Lombok > Tanjung
Price Range: $384 - $1,274 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Oberoi, Lombok 5*
Number of rooms: 50
Reservation Options:
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Also Known As:
The Oberoi Lombok Hotel Mataram
Oberoi Hotel Lombok
Oberoi Hotel Mataram
Oberoi Mataram
Mataram Oberoi
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Questions & Answers

Here's what travellers have asked, with answers from The Oberoi, Lombok staff and other travellers.
4 questions
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Questions? Get answers from The Oberoi, Lombok staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The private villas have pools and dining areas”
  • Private garden
  • Private dining area
  • Private pool
 of 5 bubbles pidpod1, 14 Mar 2017 | Read review
“Ocean view room had a gorgeous view”
 of 5 bubbles L2675WTnicoleb, 7 Dec 2016 | Read review
“Our pool villa was idyllic.”
 of 5 bubbles reevejo, 2 Dec 2016 | Read review
“Pure luxury and relaxation”
 of 5 bubbles 12susannahl, 17 Nov 2016 | Read review
“The sea view rooms are very nice, though the sprawling garden views are sure to be very nice too.”
 of 5 bubbles taram851, 20 Oct 2016 | Read review
5 of 5