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The Oberoi, Lombok

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The Oberoi, Lombok
The Oberoi, Lombok
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697 Reviews from our TripAdvisor Community

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Showing 544: English reviews
Singapore, Singapore
Reviewed 18 February 2014

Beautiful hotel with (mainly) very helpful staff. Our sea view pool villa was clean, tidy and very comfortable. However, the first villa we were checked into was not......despite what appeared to be very low occupancy (we only saw maybe 15 other guests during our stay) the check in staff chose to put us in a particulary disappointing villa (Garden view...

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Helpful?
3Thank adrianwfoot
TheOberoi_Lombok, General Manager at The Oberoi, Lombok, responded to this review

Dear Guest, Thank you for your detail and constructive feedback in regards to your recent experience with us. It is delighted to know that you are satisfied with the beautiful hotel spot, the sea view villa, helpful staffs and room service quality which I will celebrate with my team on your positive feedbacks. However, it is truly disappointed to read...

New Delhi, India
Reviewed 10 February 2014

Visited the Oberoi Lombok with my husband for our honeymoon. Our stay at The Oberoi, Lombok was an exhilarating and par excellence experience. Just like all other Oberoi properties across the globe, the staff members were the highlight. We reached at some wee hours of the morning and were received with utmost warmth by the Staff. It goes without saying...

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Helpful?
1Thank Yatrika09
TheOberoi_Lombok, General Manager at The Oberoi, Lombok, responded to this review

Dear Guest, Thank you for taking the time to review us on Trip Advisor and sharing your Oberoi Experience. We are delighted to know that you enjoyed your stay and that we could be of assistance to make your honeymoon stay memorable and the services and facilities offered by The Oberoi, Lombok were to your entire satisfaction. Thank you for...

Reviewed 7 February 2014

You will be gutted not to stay at this place. The staff are incredibly friendly. The views are amazing, wonderful pool area, nice touch providing bikes, rooms (ocean view) are spectacular and incredibly roomy, all in all a superb stay. would highly recommend Small point but restaurant dinner menu could change every so often. We stayed for 8 days and...

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Helpful?
1Thank DK201271
TheOberoi_Lombok, General Manager at The Oberoi, Lombok, responded to this review

Dear Guest, Thank you for taking the time to review us on Trip Advisor and sharing your great feedbacks upon your recent visit with us. It is our pleasures to hear that you were satisfy with our product and service that we have made your stay a memorable ones. Thank you for praising the friendly personalized service of the staffs...

Kuala Lumpur, Malaysia
Reviewed 28 January 2014

Go during high to mid season. If you are more into absolute privacy, go during low season. This resort is far from civilisation hence it is very peaceful and quite. Staff there is very friendly and courteous. Spa is good. Restaurant food is very good. Must try.

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Helpful?
2Thank ItsEzry
TheOberoi_Lombok, General Manager at The Oberoi, Lombok, responded to this review

Dear Guest, It was a pleasure to have you stay with us at The Oberoi, Lombok. Thank you very much for taking the time to post a review of our hotel and for your great feed backs. We are delighted that you are praising our product and service particularly our friendly and courteous staffs, the spa and restaurant food. We...

London, United Kingdom
Reviewed 7 January 2014

I stayed at The Oberoi Lombok for a romantic New Year’s vacation. It was the first time for me at an Oberoi hotel but based on my stay I will stick with other trusted luxury chains going forward. My main negatives, which really put me off, were the disappointing breakfast, the extremely expensive drinks and the limited water sports/beach club....

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Helpful?
4Thank Timo K
TheOberoi_Lombok, General Manager at The Oberoi, Lombok, responded to this review

Dear Guest, It was an absolute pleasure having you stay with us during your recent visit to Lombok and Thank you for sparing your time for updating your experience on Trip Advisor. It is delighted to know that you are satisfied with the hotel ground, the rooms and efficient maid services and the details touch on your stay which I...

New York City, New York
Reviewed 5 January 2014

We had a fabulous three-night stay here. Went snorkeling at the Gili Islands (saw a sea turtle), used the spa a couple of times, enjoyed breakfast and lunch in our private "villa", visited the local market by horse cart. Agree with previous reviews that the food was a bit limited in selection. Probably good for Indonesian food, but only so...

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Helpful?
2Thank nguoi_du_lich
TheOberoi_Lombok, General Manager at The Oberoi, Lombok, responded to this review

Dear Guest, Thank you for taking the time to review us on Trip Advisor and sharing your Oberoi Experience We are delighted to know that you enjoyed your stay and that we could be of assistance to make your stay comfortable. Thank you for praising our rooms, personalized detail service and food quality that we share it with our team...

Singapore, Singapore
Reviewed 5 January 2014

Just spend a week at the Oberoi in Lombok. Great hotel -- as one of the first upscale properties in Lombok, it is considered "old" by the locals, but the upkeep is excellent and everything remains at a very high level. The grounds are great and the private beach and view out to the Gili Islands is fantastic. As noted,...

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Helpful?
3Thank Skhyperion
TheOberoi_Lombok, General Manager at The Oberoi, Lombok, responded to this review

Dear Guest, Thank you for taking the time to review us on TripAdvisor and sharing your detail feed backs upon your recent visit with us. First of all it is our pleasures to hear that you were satisfy with our product and service that we have made your stay a memorable ones. Thank you for praising the spacious room, personalized...

London
Reviewed 3 January 2014

The hotel is situated in a quiet and secluded part of the island. It has very lush gardens and a beautiful private beach. The pool is a decent size but not deep enough and could have been a lot longer (but I am an experienced swimmer). The room is beautiful and in keeping with the rest of the surroundings. One...

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Helpful?
Thank PebblesFlintstone
TheOberoi_Lombok, General Manager at The Oberoi, Lombok, responded to this review

Dear Guest, It was an absolute pleasure having you stay with us during your recent visit to Lombok and thank you for sparing your time for updating your experience on TripAdvisor. We are delighted that you are praising our product and service particularly our high quality staff, good customer service and facilities and some activities provided. Hence we regret we...

Sydney, Australia
Reviewed 30 December 2013

The Oberoi is a classy, quiet property in a beautiful setting, great for just chilling out in what is largely an adult resort. The rooms and grounds are top class, the pool is a great size (although my relatively short of stature wife would have liked some in pool benches or shallower areas to relax in) , and the restaurants...

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Helpful?
Thank Frans_12255060
TheOberoi_Lombok, General Manager at The Oberoi, Lombok, responded to this review

Dear Guest, Thank you for your detail and constructive feedback in regards to your recent experience with us. It is delighted to know that you are satisfied with the hotel ground, the rooms and efficient maid services and the details touch on your stay which I will celebrate with my team on your positive feed backs. However, it is truly...

Singapore, Singapore
Reviewed 23 December 2013

My stay at TOL (The Oberoi, Lombok) was par excellence, from the moment we were received at the Lombok International Airport all the way to bidding fond farewell back at the Airport 5 days later. For a gem that faces the endless horizon where the sea meets the sky seamlessly, the discreet (over)pampering by the team just made time pass...

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Helpful?
1Thank WanTwins
TheOberoi_Lombok, General Manager at The Oberoi, Lombok, responded to this review

Dear Guest, It was a pleasure to have you stay with us at The Oberoi, Lombok. Thank you very much for taking the time to post a review of our hotel and for your great feed backs. We are committed to consistently providing warm, efficient and discrete service to our guests. The appreciation and acknowledgement is always our greatest reward....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Babysitting
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Secluded Luxury Resort with traditional influences, situated on the beach in 24 acres of tropical gardens. ... more   less 

Additional Information about The Oberoi, Lombok

Address: Medana Beach, Tanjung, Lombok 83352, Indonesia
Region: Indonesia > West Nusa Tenggara > Lombok > Tanjung
Price Range: $386 - $846 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Oberoi, Lombok 5*
Number of rooms: 50
Reservation Options:
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Also Known As:
The Oberoi Lombok Hotel Mataram
Oberoi Hotel Lombok
Oberoi Hotel Mataram
Oberoi Mataram
Mataram Oberoi
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Questions & Answers

Here's what travellers have asked, with answers from The Oberoi, Lombok staff and other travellers.
4 questions
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Questions? Get answers from The Oberoi, Lombok staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ocean view room had a gorgeous view”
 of 5 bubbles L2675WTnicoleb, 7 Dec 2016 | Read review
“Our pool villa was idyllic.”
 of 5 bubbles reevejo, 2 Dec 2016 | Read review
“Pure luxury and relaxation”
 of 5 bubbles 12susannahl, 17 Nov 2016 | Read review
“The sea view rooms are very nice, though the sprawling garden views are sure to be very nice too.”
 of 5 bubbles taram851, 20 Oct 2016 | Read review
“Ocean view obviously good!”
 of 5 bubbles 323harrietv, 8 Oct 2016 | Read review
5 of 5