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Embassy Suites by Hilton Northwest Arkansas

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#3 of 21 Hotels in Rogers
Certificate of Excellence
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769 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Northwest Arkansas
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Showing 763: English reviews
Little Rock, Arkansas
Reviewed 30 October 2016 via mobile

Beware when booking this hotel that they charge in full upfront. This was not explained well and we were booking for several weekends throughout the fall season. They also have a 14 day cancellation policy during football season. We were with $600 worth of rooms after trying to cancel 6 days ahead of time due to inability to stay the...

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Helpful?
Thank rsrogers83
David L, General Manager at Embassy Suites by Hilton Northwest Arkansas, responded to this review

Thank you for taking the time to leave a review regarding your recent stay. I apologize for your frustrations regarding our guarantee and cancellation policies. On special event weekends, we do require full pre-payment as well as a 14 day cancellation. We do appreciate your business and hope that you will give us another chance in the future.

Reviewed 29 October 2016 via mobile

Everything about this place is very comfortable! The beds are great, the living area closes off from the bedroom, and there is a small kitchen. It is a very clean hotel. There is a Starbucks here. Everyone is so nice!

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Thank Flexsmom2
David L, General Manager at Embassy Suites by Hilton Northwest Arkansas, responded to this review

Thank you for leaving a review regarding your recent stay. We are so glad that you had a nice comfortable experience and look forward to seeing you again very soon!

Ashland, Ohio
Reviewed 27 October 2016

We enjoyed a great experience at wonderful costs to our savings. We would most definitely recommend staying here to our friends. The staff was extremely helpful and made us feel at home. The meeting room was a joy to hold ou church services.

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Helpful?
Thank Bruce R
David L, General Manager at Embassy Suites by Hilton Northwest Arkansas, responded to this review

Thank you for leaving a review regarding your recent stay. We are so glad that you had a wonderful experience and look forward to seeing you again very soon!

St.Louis, United States
Reviewed 27 October 2016

Great hotel and great meeting facilities. The surrounding area is bright, new and upscale. All in all a very pleasant weekend, in part because of your wonderful facility and people! I would return to this hotel if in the area and have already told others about it.

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Helpful?
Thank John V
David L, General Manager at Embassy Suites by Hilton Northwest Arkansas, responded to this review

Thank you for leaving a review regarding your recent stay. We are so glad that you enjoyed your stay and look forward to seeing you again very soon!

Katy, Texas
Reviewed 26 October 2016 via mobile

This hotel has some of the friendliest staff I've encountered in a while. We were in an accessible room - but be careful. They only have three rooms that have walk in showers and ours wasn't one of them. The only real concession to accessibility was grab bars in the bathroom. The rooms are clean and the bath towels are...

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Thank Mkathyrn
David L, General Manager at Embassy Suites by Hilton Northwest Arkansas, responded to this review

Thank you for taking the time to leave a review regarding your recent stay. We appreciate your feedback and we are glad to hear that we provided you with great service during your stay. We hope to see you again soon!

Mountain Home, Arkansas
Reviewed 25 October 2016

My wife and I came as part of a convention and enjoyed our stay.. Suite was clean, comfortable, and even had a nice view.. We enjoyed the hospitality from the breakfast staff and those who helped us check in an out.. Thanks for our stay at your beautiful hotel..

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Thank Thomas P
David L, General Manager at Embassy Suites by Hilton Northwest Arkansas, responded to this review

Thank you for leaving a review regarding your recent stay. We are so glad that you enjoyed your stay and look forward to seeing you again very soon!

Lindenhurst, Illinois
Reviewed 22 October 2016

We recently held a conference there and stayed 4 nights. I was upgraded to a larger suite and it was excellent. I had problems with my in-room safe, but when I called for service, it was quickly and professionally addressed. All of our attendees commented on how nice the rooms were, and they felt pampered and special. The breakfast and...

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Helpful?
Thank zzc09
David L, General Manager at Embassy Suites by Hilton Northwest Arkansas, responded to this review

Thank you for leaving a review regarding your recent stay. We are so glad that you enjoyed your stay and look forward to seeing you again very soon!

Rogers, AR, United States
Reviewed 20 October 2016

This is the 2nd Embassy Suites I have had the privilege to stay at. From the friendly and helpful staff at check-in to the nicely appointed suites to the amazing lobby areas to the amazing complimentary HOT breakfast to the easy check-out and everything in between it is as close to perfection as possible. I typically have plenty of complaints...

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Thank Brian B
David L, General Manager at Embassy Suites by Hilton Northwest Arkansas, responded to this review

Thank you for leaving a review regarding your recent stay. We are so glad that you enjoyed your "stress-free stay" and look forward to seeing you again very soon!

Reviewed 18 October 2016

Nice clean room, quiet and relaxing. Good bed, no problems checking in, had a great stay. Only complaint was no daily paper. This hotel is conveniently located near restaurants and shopping and only a short drive from Bentonville.

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Helpful?
Thank Tracie R
David L, General Manager at Embassy Suites by Hilton Northwest Arkansas, responded to this review

Thank you for leaving a review regarding your recent stay. I apologize that you were unable to receive a paper. We do have the Wallstreet Journal and USA Today delivered to our lobby daily. We also sell local newspapers in our gift shop as well. We are so glad that you enjoyed your stay and look forward to seeing you...

Camden, AR, United States
Reviewed 17 October 2016

Everything, beginning with reservations through departure, including service, room cleanliness and comfort and food is a awesome experience. Also within a short walking distance or shuttle ride there are many wonderful, nationally renown restaurants. Overall, a great venue.

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Thank H S
David L, General Manager at Embassy Suites by Hilton Northwest Arkansas, responded to this review

Thank you for leaving a review regarding your recent stay. We are so glad that you enjoyed your stay and look forward to seeing you again very soon!

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free Breakfast
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Embassy Suites Northwest Arkansas is the first upscale full-service hotel, just off I-540. Our hotel offers easy access into the entire Rogers, Bentonville, Springdale, and Fayetteville area. We are ideal for those with business meetings at WalMart, Tyson, or JB Hunt headquarters. Or if you are in the area for leisure - come see the Crystal Bridges Museum of American Art, Pinnacle Hills Promenade Mall, and Beaver Lake. Our hotel boasts beautiful two-room suites with separate living and bedroom areas. In addition, it has the most prestigious and 3rd largest conference center with over 20,000 square feet of state of the art meeting space. Not enough? We have a 145,000 sq ft in our convention center opened in 2006! Come stay at our Embassy Suites Northwest Arkansas Hotel! ... more   less 

Additional Information about Embassy Suites by Hilton Northwest Arkansas

Address: 3303 S Pinnacle Hills Pkwy, Rogers, AR 72758-8952
Region: United States > Arkansas > Rogers
Price Range: $147 - $327 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Northwest Arkansas 3.5*
Number of rooms: 400
Reservation Options:
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Also Known As:
Embassy Suites Northwest Arkansas Hotel Rogers
Embassy Suites Rogers
Northwest Arkansas Embassy Suites
Rogers Embassy Suites
Hotel Style:
#2 Romantic Hotel in Rogers
#3 Family Hotel in Rogers
#5 Business Hotel in Rogers
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Northwest Arkansas staff and other travellers.
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Questions? Get answers from Embassy Suites by Hilton Northwest Arkansas staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get front view, away from highway.”
 of 5 bubbles Q2573OMmichaelm, 23 Nov 2016 | Read review
“recommend high floor”
 of 5 bubbles zzc09, 22 Oct 2016 | Read review
“All rooms seemed equally nice.”
 of 5 bubbles emelmelte558, 14 Oct 2016 | Read review
“Two room king...gorgeous.”
 of 5 bubbles lesliem757, 13 Oct 2016 | Read review
“Easy room access in the spa tower.”
 of 5 bubbles JD_FWT, 19 Sep 2016 | Read review
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