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Serena Mountain Lodge

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321 Reviews from our TripAdvisor Community

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Showing 284: English reviews
New York City, New York
Level Contributor
46 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 18 June 2012

This hotel on Mt. Kenya was a perfect first-stop on our nine day safari tour. The water hole did not disappoint us and brought in elephants, antelope, ring-tailed cats, Egyptian Ducks and more. The hotel’s atmosphere was exactly what was expected of a lodge tucked away in the forest on a mountainside. Exotic, rustic while also being comfortable, clean accompanied... More 

Helpful?
4 Thank Rykee
sussex
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 27 May 2012

We arrived at the Serena Mountain Lodge in time for lunch on the first day of our 8 day safari booked through JT Safaris. We had been on a shorter safari arranged by Julius two years ago and we knew he would not have chosen this lodge unless it was an excellent place for us to start our holiday and... More 

Helpful?
3 Thank nimdi
Boca Raton, Florida
Level Contributor
27 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 19 May 2012

We stayed in this Hotel in July 2011 while on tour with Smartours. We were very happy with the stay there. I'm not too fancy traveler either. Good thing about hotel are: - Food was excellent. - Staff is friendly. - Great location in the mountains so you can watch animals. - All rooms have view. - There are forest... More 

Helpful?
9 Thank maciejpiotrowski
Boulder, Colorado, United States
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 8 May 2012

Looked amazing, went to book online and decided to email them directly to make sure they could accommodate our group. Their price quote was 3 times higher than price on their website, which they wouldn't honor. Had plans to go up here, by the time we figured out they were running a price scam we couldn't get another place lined... More 

Helpful?
2 Thank Andrew H
Southend, UK
Level Contributor
43 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed 24 April 2012

Sorry for late review, I recently posted my review of my whole 5 day 3 lodge safari trip and wanted to add some photos so I was advised to review each of the 3 lodges and then I could post photos so I have copied and pasted parts of my whole review After a night in Nairobi we met our... More 

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4 Thank iloverock
London
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 23 April 2012

Stayed for one night as part of a safari trip. Great place to stay as it is different from the other lodges we stayed in. The staff were very friendly and the food was the best we had during our 7 day safari - buffet for starters and desserts with a wide choice and main was ordered and delivered hot... More 

Helpful?
3 Thank blondie036
Nottinghamshire, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 10 April 2012

I stayed here on two separate occasions during March 2012 and found the lodge to be an excellent place to relax. The staff were very welcoming and helpful. Each meal was perfectly prepared with a good choice of starter from the buffet table. I was lucky enough to see a herd of 49 elephant along with buffalo, water buck, wart... More 

Helpful?
3 Thank 2cat
Kenya
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 10 April 2012

This hotel must be one of the worst places I have ever stayed at. The rooms besides being small have absolutely no sound proofing at all. People on either side and above and below you may as well be in your bedroom as you can hear everything they are doing and saying, as well as being heard by everyone yourself.... More 

Helpful?
1 Thank lee_nita
norfolk,uk
Level Contributor
97 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed 28 March 2012

stayed here for just 1 night in february 2012 and was pleasantly surprised by the accomodation and the food and service. even though the rooms are compact they are well located with great views from the balcony. the waterhole was in front of our balcony and there was a steady stream of animals coming and going all day and night.... More 

Helpful?
1 Thank Donna P
Kent
Level Contributor
101 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed 22 March 2012

We had 1 night here on our way to a safari. The water hole was a little disappointing - there were a few buffalo and deer there - but that was it. Some people in our party asked for a wake up during the night if a lion appeared - no lion appeared! The place is very rustic and tranquil... More 

Helpful?
1 Thank BubbleKent

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Amenities

Highlights
  • Free Parking
  • Room Service
  • Free Internet
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Family Rooms
Internet
  • Free Internet
Services
  • Free Parking
  • Room Service
  • Free Breakfast
Official Description (provided by the hotel)
Located at 2,194 metres on the slopes of Mount Kenya, Serena Mountain Lodge is surrounded by a dense rainforest that comes alive at dusk with a myriad of sounds that make the African bush so special and exhilarating. ... more   less 

Additional Information about Serena Mountain Lodge

Address: PO Box 48690, Mount Kenya National Park, Kenya
Region: Kenya > Mount Kenya National Park
Price Range: $223 - $595 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Serena Mountain Lodge 3*
Number of rooms: 42
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Also Known As:
Serena Mountain Hotel Mount Kenya National Park
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Questions & Answers

Here's what travellers have asked, with answers from Serena Mountain Lodge staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pack plenty of warm clothes. It can get very cold.”
 of 5 bubbles MissTravellingFairy, 15 Nov 2016 | Read review
“All rooms have the same, excellent view but I'd stay elsewhere.”
 of 5 bubbles bblumberg, 1 Nov 2016 | Read review
“All the rooms have a clear view of the water hole.”
 of 5 bubbles ErrolDubai_UAE, 6 Aug 2016 | Read review
“All rooms have view of the waterhole so you won't be disappointed. stop for more than one day and take the walking safari.”
 of 5 bubbles davidrI6858TH, 17 Jul 2016 | Read review
“Ask for a quiet room - but I don't think they exist.”
 of 5 bubbles JimW656, 28 Feb 2016 | Read review
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