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African Pride Mount Grace Country House & Spa

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African Pride Mount Grace Country House & Spa
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631 Reviews from our TripAdvisor Community

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Showing 623: English reviews
Gaborone, Botswana
Reviewed 29 February 2016

Mount Grace was perfect for a weekend 'far from the madding crowd'. The service and the spa treatments were awesome. Stay at least two nights if you want to fully experience Mount Grace and surrounding areas. Book in advance for your spa treatments, or else you will be disappointed as the spa is always in demand.

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Helpful?
Thank Kundiandshami
MountGrace, General Manager at African Pride Mount Grace Country House & Spa, responded to this review

Dear Kundiandshami, Thank you for sharing your experience at the African Pride Mount Grace Country House & Spa through TripAdvisor. As a VALUED CUSTOMER, we appreciate your feedback and are delighted to hear that you had a great stay and enjoyed the Spa. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations....

Johannesburg, South Africa
Reviewed 28 February 2016

I attended a conference here recently and enjoyed the venue. Beautiful setting which is peaceful & inspirational. Loved my mountain top room with private pool. The room was very luxurious with spectacular views. Food above average.

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Helpful?
Thank Karen S
MountGrace, General Manager at African Pride Mount Grace Country House & Spa, responded to this review

Dear Karen S, Thank you for sharing your experience at the African Pride Mount Grace Country House & Spa through TripAdvisor. As a VALUED CUSTOMER & GUEST, we appreciate your feedback and are delighted to hear that you had a great stay and enjoyed the conference venue. With a spirit to serve, we take great pride in not only meeting,...

Polokwane, South Africa
Reviewed 24 February 2016

The service at the Twist restaurant is below standard and no one should pay for a meal that they didn't even enjoy. The food is good though the staff that worked on Saturday night the 20 February 2016 were pathetic. I couldn't even swallow my food, I called for the waiter (i know his name) tall and thin to ask...

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Helpful?
1Thank Shernice1
MountGrace, General Manager at African Pride Mount Grace Country House & Spa, responded to this review

Dear Sherice1, Thank you for taking the time to share your experience on TripAdvisor. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the lack of service delivery. We have shared your feedback with the appropriate hotel team...

Johannesburg, South Africa
Reviewed 22 February 2016

The Hotel is awesome, and every staff member, from the Security at the gate, to the cleaners, restaurant staff, SPA staff, everyone was so professional and very friendly. Thank You for making our stay one of the best ever!!!

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Helpful?
Thank wilnavn
MountGrace, General Manager at African Pride Mount Grace Country House & Spa, responded to this review

Dear wilnayn, Thank you for sharing your experience at African Pride Mount Grace Country House & Spa through TripAdvisor. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a VALUED GUEST, your feedback will be shared with the team to continue...

Reviewed 21 February 2016 via mobile

Spent a night at the hotel and enjoyed the relaxing atmosphere. The staff are friendly, helpful and polite. The superior room was very comfortable and spacious although I think the decor could use a refurb. The grounds of the hotel are well maintained and groomed. The Rambling Vines restaurant is more intimate than the buffet although the menu selection is...

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Helpful?
Thank tosisT
MountGrace, General Manager at African Pride Mount Grace Country House & Spa, responded to this review

Dear tosis T, Thank you very much for taking the time to rate your stay on TripAdvisor. We are glad that you had a relaxing stay with us. We are very proud of our environment that’s so conducive to a relaxing getaway. We are looking forward to having you stay with us in the near future. Anton Meiring – General...

Johannesburg, South Africa
Reviewed 20 February 2016 via mobile

We arrived today at 2.15 and our room was not ready. We had lunch which was actually delicious and went to the spa. The massages were very average and I would not book another here. They short changed us and only gave us 50 min massages instead of full hour, which really annoys me. We then wanted to go to...

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Helpful?
1Thank NBrill
MountGrace, General Manager at African Pride Mount Grace Country House & Spa, responded to this review

Dear NBrill, Thank you very much for taking the time to rate your stay on TripAdvisor. Please accept our apologies that your stay was anything less than perfect. I have addressed your comments with regards to the Spa and buffet with our TEAM. We will be upgrading our Wi-Fi offerings in the near future, and trust this will meet your...

Reviewed 17 February 2016 via mobile

I had been at this hotel before and my experience of service then was average! This valentines weekend we went again and we were blown away by the attentiveness of all staff despite the hotel being fully booked... from house keeping, the golf cart drivers, the restaurant and spa staff, all know what 5 star customer service is!

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Helpful?
Thank Nosipiwo N
MountGrace, General Manager at African Pride Mount Grace Country House & Spa, responded to this review

Dear Nosipiwo N, Thank you very much for taking the time to rate your stay on TripAdvisor. Thank you for coming back again and allowing us to showcase our service to you, especially over Valentines weekend. Your comments will surely be shared with my TEAM, who will be delighted to get the feedback. We are looking forward to having you...

Reviewed 14 February 2016 via mobile

Quiet and peaceful with beautiful lawns. Rooms are of adequate size with stunning views of the mountains. Buffet at Twist is Vegetarian friendly with a wide range of mains, e.g. roast potatos, roast butternut, veg pasta, broccoli and cauliflower bake, steamed mixed veg, etc. Service is generally fast and friendly except at the pool where we waited for over an...

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Helpful?
Thank Sanjeev D
MountGrace, General Manager at African Pride Mount Grace Country House & Spa, responded to this review

Dear Sanjeev D, Thank you very much for taking the time to rate your stay on TripAdvisor. We have noted an increase in vegetarians, and have adapted our offerings accordingly. I am pleased to read that this has been well recevied. Your feedback on the pool service has been addressed and we appreciate your feedback. We are looking forward to...

Reviewed 14 February 2016 via mobile

Disaster. Paid Premium, received Average, at best. Pathetic service, especially at the Spa restaurant, notwithstanding the exorbitant pricing for the food which was no better than a corporate canteen. Repeatedly had to ask for service. Treatments were rushed and felt like we were on a production line. Valentine's Pairing dinner, shambolic. An absolute embarrassment - chef should be ashamed. Not...

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Helpful?
2Thank vironc
MountGrace, General Manager at African Pride Mount Grace Country House & Spa, responded to this review

Dear vironc, Thank you very much for taking the time to rate your stay on TripAdvisor. Please accept our apologies for the your Romantic Weekend that did not live up to your expectations. We at African Pride Mount Grace Country House and Spa, by no means wish to have any of GUESTS feeling that they did not get value for...

Reviewed 14 February 2016 via mobile

Booked a villa with a beautiful view and lovely interior. The staff were extremely friendly and helpful and the treatments I recieved at the spa have been some of the best yet. There are beautiful walkways and the spa also offers a range of more luxury pools and a jacuzzi that are open for use by any of the residents....

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Helpful?
1Thank Nicolene S
MountGrace, General Manager at African Pride Mount Grace Country House & Spa, responded to this review

Dear Nicolene S, Thank you very much for taking the time to rate your stay on TripAdvisor. We are extremely happy to hear that we were able to make a stay relaxing and peaceful one. Your comments will most definitely be shared with my TEAM. We are looking forward to having you stay with us in the near future. Anton...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Just one hour's drive from Johannesburg or Pretoria, the exclusive famed African Pride Mount Grace Country House & Spa is a timeless gem where luxury and peace are in abundance. Oozing old world charm but boasting modern opulence, Mount Grace Country House & Spa is the perfect retreat for team building, conferences and relaxed weekend getaways away from the hustle and bustle of city life. The picturesque country house started life as a private residence and farmhouse and has hosted a number of dignitaries and A-list visitors over the years. Located on a hillside with unspoilt views of the valley and boasting some ten acres of manicured gardens as well as pristine bushveld, the sprawling property is a balm for the city weary soul. Take a leisurely drive along country roads or land in a helicopter. While at the Mount Grace indulge in good food, fine wines and relaxing spa treatments in the award winning Mount Grace Spa. The African Pride Mount Grace Country House & Spa TEAM prides itself on creating a home away from home for all our GUESTS, where time stands still, allowing you to enjoy that rare opportunity of complete relaxation. ... more   less 

Additional Information about African Pride Mount Grace Country House & Spa

Address: Old Rustenburg Rd | Private bag 5004, Magaliesburg 1791, South Africa
Region: South Africa > Gauteng > Greater Johannesburg > Magaliesburg
Price Range: $227 - $491 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — African Pride Mount Grace Country House & Spa 5*
Number of rooms: 121
Reservation Options:
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Also Known As:
Mount Grace Country House Hotel Magaliesburg
Mount Grace Country House And Spa
Mount Grace Country Hotel
Mount Grace Country Magaliesburg
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Questions & Answers

Here's what travellers have asked, with answers from African Pride Mount Grace Country House & Spa staff and other travellers.
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Questions? Get answers from African Pride Mount Grace Country House & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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