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Sierra on Main

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48 Reviews from our TripAdvisor Community

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Showing 47: English reviews
Johannesburg, South Africa
Reviewed 3 days ago NEW

We had made a booking using booking.com which we have done on numerous occasions with no issue at all. Upon arriving at Sierra Square on Friday night at 7pm we were informed after waiting 15 minutes for the only receptionist on duty to assist us that she couldn't find the booking, she then called someone who confirmed the booking and...

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Helpful?
Thank Debbie S
SierraGMRandburg, General Manager at Sierra on Main, responded to this review

Dear DebbieS, Thank you for your recent review of your experience here at Sierra Square Hotel. Firstly I would like to apologize for any in-convienence that you experienced when attempting to check in last Friday. Thank you for bringing this to our attention, so that we can investigate the situation as our system should automatically bring your reservation through from...

Johannesburg, South Africa
Reviewed 10 October 2016

Just held a two day conference with 170 delegates from around South Africa, neighbouring countries and overseas guest speakers. All were very happy with the facilities. The staff were friendly and approachable making this a good conference venue. The buffet meals were good but serving could have been somewhat faster.

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Helpful?
1Thank Snowgooose
Andrew M, General Manager at Sierra on Main, responded to this review

Dear Snowgoose, Thank you for your review of your recent conference with us here at Sierra Hotels in Randburg. We are delighted to hear that you enjoyed your experience. In this day and age we seldom have time to recognize an experience that has met our expectations, and we appreciate you taking the time to write this positive review. Once...

Cape Town Central, South Africa
Reviewed 26 July 2016

Horrible experience , Stale food , if hear a workshop is taking place at this venue i would not recommend. was booked in a non smoking room that smelled smoke . The staff are very rude and unfriendly . i would never recommend this place ever . Wifi given never worked it was very slow

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2Thank Sandyholland
SierraGMRandburg, General Manager at Sierra on Main, responded to this review

Dear Sandy Holland, Feedback from our valued guests is an important tool which we use to monitor and evaluate our guest service and experience. Firstly, we are disheartened to hear of your experience during your stay. We would like to offer our sincere apologies that we seem to have dropped the ball on this instance, and we will be investigating...

Colombo, Sri Lanka
Reviewed 3 May 2016 via mobile

We stayed with a group of 46 from the 4th of April for 11 nights. I must say, we had a very blessed stay. This was not our first booking at Sierra. The staff were very obliging including the Manager. Treated us with great respect. The breakfast was amazing,rooms clean and reception very attentive. The location is superb and we...

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Helpful?
Thank roshan w
SierraGMRandburg, General Manager at Sierra on Main, responded to this review

Dear Roshan W, Thank you for your kind review of your recent stay with us here at Sierra Hotels in Randburg. We are delighted that we met your expectations, and that you and your group enjoyed your time with us here. Once again, thank you for your review and we look forward to welcoming your back at Sierra Hotels in...

Glasgow, United Kingdom
Reviewed 22 April 2016

Whilst working in SA for a 3 month period, I was unlucky enough to spend my first 4 weeks in this dump. Stayed in the apartment and for the first week the Aircon wasn't working, it took my boss to literally shout at the manager of this hotel for it to be repaired, only to stop working 3 days later....

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1Thank ShahidAli7
SierraGMRandburg, General Manager at Sierra on Main, responded to this review

Dear SahidAli7, Thank you for your recent review of your stay with us in Subco Apartments at Sierra on Main Hotel. We would like to offer our sincere apologies that your expectations where not met during your stay with us here for the first 4 weeks of your stay in South Africa. Your review comments have been passed through to...

Mokopane, South Africa
Reviewed 24 March 2016

The major renovations at this hotel are completed and has a quite environment. The rooms are clean and neat but no ironing service is catered for. The wallrobes are small hence suitable for short stays or daily unpacking from your suitcase. The Wifi service is still poor and difficult to access in the rooms. Nice small swimming pool is available.

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Helpful?
1Thank KwameMokopane
SierraGMRandburg, General Manager at Sierra on Main, responded to this review

Dear KwameMokopane, Thank you for your review of your recent stay with us at Sierra on Main Hotel. Feedback from your you, one of our valued guests and returning guest, is a tool which we use to monitor and evaluate our performance, service levels and standards. We are happy to see that you have enjoyed the new refurbished product, and...

Richards Bay, South Africa
Reviewed 18 February 2016

Wow, what a gem in Randburg. Arrived at night without prior booking and the staff were really helpful in getting me a room. The night manager especially was really friendly and efficient. The hotel is fairly new, very clean and safe as there is 24 hour security. Two restaurants of premises helps a lot with dining if you don't know...

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Helpful?
Thank PHM_Law
SierraGMRandburg, General Manager at Sierra on Main, responded to this review

Dear PriyeshMatabal, Thank you for your recent review of your stay at the Sierra on Main Hotel. Feedback for your our values guest is an important tool which we use to monitor and evaluate our guest service offering. We are happy to have been able to exceed your expectations and your praise of our team will be passed through to...

Mokopane, South Africa
Reviewed 17 December 2015

Well situated. This is a three star hotel previously know as Randburg Towers Hotel before joining the Sierra group. Currently there is construction taking place hence thing must change. The rooms are clean and spacious but with small wallrobes and a safe. There is poor or zero wifi in the rooms (room 131) but available in the foyer. The surprising...

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1Thank KwameMokopane
Reviewed 15 November 2015 via mobile

I was somewhat underwhelmed by the service received at this hotel. The rooms are spacious, but with only 1 cupboard with almost no packing space for clothes that cannot be hanged. The electrical outlets have no adaptors (you should bring your own should you wish to dry your hair or charge your cellphone). They are also too far away from...

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2Thank Danelle V
Nelspruit, South Africa
Reviewed 21 October 2015

The rooms have been recently refurbished and are tiled everywhere with no rugs or carpets. They are therefore very clean. There was a small desk and a cupboard with hanging space and a small safe that could not fit a laptop. There were no drawers or shelves anywhere so you literally had to live out of your suitcase. There was...

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Helpful?
Thank citrusbugman

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Business Centre with Internet Access
  • Laundry Service

Additional Information about Sierra on Main

Address: Republic RD & Main Ave, Randburg 2194, South Africa (Formerly Randburg Towers)
Region: South Africa > Gauteng > Greater Johannesburg > Randburg
Price Range: $65 - $125 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Sierra on Main 3*
Number of rooms: 70
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Also Known As:
Randburg Towers Hotel Johannesburg
Sierra On Main Randburg, Greater Johannesburg
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Questions & Answers

Questions? Get answers from Sierra on Main staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not stay here”
 of 5 bubbles debbies974, 4 Dec 2016 | Read review
“Short visits...”
 of 5 bubbles KwameMokopane, 16 Dec 2015 | Read review
“Best Views”
 of 5 bubbles g0m0lem0m, 22 May 2015 | Read review
“I believ that all rooms are great.”
 of 5 bubbles Sothtravel, 12 May 2015 | Read review
“Wifi reception is weak in rooms further from the center/ elevator. Ask for a room with LCD TV, I heard they equipped some rooms..”
  • The Bed
 of 5 bubbles Clement263, 12 Oct 2014 | Read review
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