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Mercure Johannesburg Randburg

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Mercure Johannesburg Randburg
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144 Reviews from our TripAdvisor Community

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Showing 97: English reviews
sydney, Australia
Reviewed 4 days ago NEW

I loved so much. Everyone so nice and friendly and rooms so clean and great. So close to mall and Cresta Mall too. The rooms are enough to rest. Breakfast is delicious with many delicacy to enjoy. The front desk staff are great and Go out of their way to assist. I love so much. Thanks you

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Helpful?
Thank Stuart B
Reviewed 3 weeks ago via mobile

When arriving at the reception you're addressed by your name which is a plus. Staff is very friendly especially front desk, breakfast was amazing, the only problem was with house keeping, they had a shortage of irons but otherwise everything was perfect, value for money.

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Helpful?
Thank Oabona S
Michelle C, General Manager at Mercure Johannesburg Randburg, responded to this review

Dear Oabona S, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Michelle Cross General Manager

Hamburg, Germany
Reviewed 29 October 2016

The staff is very friendly and helpful. The hotel is not located close to a rail station; in my case, this is an issue yet it is close to my work. The hotel does not offer lunch or dinner but you can ask the reception for delivery services.

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Helpful?
Thank Orestis S
Michelle C, General Manager at Mercure Johannesburg Randburg, responded to this review

Dear Orestis S, Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Michelle Cross General Manager

Cape Town Central, South Africa
Reviewed 28 October 2016

Second time I have stayed at this hotel, and it will be my preferred venue for future business trips to jhb. Central location made traveling to all my appointments in and around Randburg so easy. Rooms ok, staff brilliant. Nothing was too much to ask. They even assisted in helping me sort out an issue with my gps.

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Helpful?
Thank Sammkins
Michelle C, Manager at Mercure Johannesburg Randburg, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rexy Mgwili Front Office Manager

Durban, South Africa
Reviewed 3 October 2016

We stayed here for two nights and found that the location is convenient being close to the Brightwater commons mall, reasonably priced and with great service from all staff from reception to housekeeping. The room was in good condition and very clean with safe parking for your vehicle. If you are travelling on a budget, this is a great choice.

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Helpful?
Thank 902lucyg
Michelle C, General Manager at Mercure Johannesburg Randburg, responded to this review

Dear 902lucyg, We very much appreciate your review of our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope to welcome you back soon. Sincerely, Michelle Cross General Manager

California
Reviewed 23 September 2016 via mobile

We stayed here with our 4 children and requested two rooms. Hotel is very nice, beds are very comfortable and staff is very helpful. Our flight flew out late that night and we had many suitcases that the staff even allowed us to store our luggage in a storage closet until we were finished with our shopping. Anything you request...

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Helpful?
Thank Amber B
Michelle C, Manager at Mercure Johannesburg Randburg, responded to this review

Dear Amber, We very much appreciate your comments regarding your stay at the Mercure Johannesburg Randburg Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

Cape Town, South Africa
Reviewed 16 September 2016

While the hotel is starting to show its age, the staff are amazing. Truly great service delivered with passion. Rooms comfortable and had a good nights sleep. Only drawback is that the breakfast is average and a little overpriced compared to slightly more expensive hotels in the area. Still enjoyed my stay and will return

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Thank Semae5529
Dubai, United Arab Emirates
Reviewed 2 September 2016

If you are in town for business this is a good solid choice. I would not recommend this for leisure travelers as there are no additional facilities here besides the rooms and restaurant. The WiFi is also paid and can turn out quite expensive depending on your usage and they do have free 200mb per device per day.

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Helpful?
Thank Gary A
Michelle C, General Manager at Mercure Johannesburg Randburg, responded to this review

Dear Gary A Thank you for taking the time to tell us about your experience at the Mercure Johannesburg Randburg Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns. Sincerely Michelle Cross

Sandton, South Africa
Reviewed 1 September 2016

We stayed at this hotel. It is reasonably priced. Breakfast is good. Service Excellent. The staff go out of their way to assist. Really felt comfortable and the rooms are cleaned so well. Bathrooms are spotless. Toilets are deep cleaned. This really impressed me. Well done.

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Thank MarleneMB
Michelle C, General Manager at Mercure Johannesburg Randburg, responded to this review

Dear MarleneMB Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Michelle Cross General Manager

Reviewed 24 August 2016 via mobile

We booked in here for only one night but loved it so much we added another night. The hotel is very well maintained and the parking is secure. There is an option to have breakfast and dinner with the hotel and the restaurant looks very neat. There is also a bar if you want a drink or even a water....

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Helpful?
Thank 52caycef
Michelle C, General Manager at Mercure Johannesburg Randburg, responded to this review

Dear 52caycef Thank you for the wonderful review of our hotel. We do look forward to welcoming you back soon! Kind Regards Michelle Cross GENERAL MANAGER

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Amenities

Highlights
  • Free Parking
  • Bar/Lounge
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Bar/Lounge
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Business Centre with Internet Access
  • Conference Facilities
Official Description (provided by the hotel)
On the outskirts, facing the new shopping center Brightwater Commons, previously known as the Randburg Waterfront shopping & entertainment centre. 30 min from Jo'burg international airport, 104 air conditioned rooms, breakfast restaurant, bar, 2 conference rooms, secure parking and 24h security. ... more   less 

Additional Information about Mercure Johannesburg Randburg

Address: Cnr Republic Rd & Brightwater Commons Road | PO Box 2438, Randburg 2125, South Africa
Region: South Africa > Gauteng > Greater Johannesburg > Randburg
Price Range: $60 - $87 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mercure Johannesburg Randburg 3*
Number of rooms: 104
Reservation Options:
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Also Known As:
Mercure Johannesburg Randburg Hotel Randburg
Accor Johannesburg Randburg
Mercure Johannesburg Randburg Greater Johannesburg
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Johannesburg Randburg staff and other travellers.
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Questions? Get answers from Mercure Johannesburg Randburg staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the ground-floor seem to have a stronger wifi signal.”
 of 5 bubbles 688orestiss, 29 Oct 2016 | Read review
“Top floor facing the mall will be quieter”
 of 5 bubbles Sammkins, 27 Oct 2016 | Read review
“Make sure it's a non-smoking room.”
 of 5 bubbles garyaH3413HV, 1 Sep 2016 | Read review
“There are rooms specially allocated for smokers.”
 of 5 bubbles MarleneMB, 1 Sep 2016 | Read review
“I love the ground floor rooms for easy access.”
 of 5 bubbles mutakwan, 10 Aug 2016 | Read review
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