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Mercure Johannesburg Randburg

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Mercure Johannesburg Randburg
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143 Reviews from our TripAdvisor Community

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There are newer reviews for Mercure Johannesburg Randburg
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Showing 96: English reviews
Windhoek, Namibia
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 10 August 2016

The hotel was conveniently located as I was attending a conference at nearby place. So I would just walk. It is a generally clean place, though sometimes by 2pm they are not done cleaning. They atmosphere is just right and also the prices for the rooms are reasonable. I had no problem with the staff, as they always helped me... More 

Helpful?
Thank Mutakwa N
Michelle C, General Manager at Mercure Johannesburg Randburg, responded to this review

Dear Mutakwa N, Thank you for taking the time to share your feedback. We hope to welcome you back in the near future! Sincerely, Michelle Cross General Manager More 

Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 August 2016 via mobile

Slow reception. Great security presence From the guys on the gate to the cameras. Humble and respectful cleaning stuff. I will still book for the near future. Reasonable rates, Professional service when booking.

Helpful?
Thank Tebogo V
Michelle C, General Manager at Mercure Johannesburg Randburg, responded to this review

Dear Tebogo, We very much appreciate your comments regarding your stay at the Mercure Johannesburg Randburg Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More 

Hamburg, Germany
Level Contributor
31 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 19 July 2016

We are loyal customers of the Mercure chain and the delivered service was as expected: good and 'value for money'. All personnel was very friendly and supportive. Only one suggestion: it might be a good idea to offer dinner at the restaurant.

Review collected in partnership with Accorhotels.com

Helpful?
Thank Orestis S
Michelle C, General Manager at Mercure Johannesburg Randburg, responded to this review

Dear Orestis S Thank you for the great review of our hotel. We look forward to welcoming you back soon. Kind Regards Michelle Cross GENERAL MANAGER More 

Johannesburg, South Africa
1 review
Reviewed 17 July 2016

i was staying at the hotel for over 3 weeks at 715 rand a night. i use to go to work in the morning and come back in the afternoon and sort out payment for my room. On the 15 july i was i my room when i got a call from reception at about 12 am requesting payment or... More 

Helpful?
Thank aripill
Michelle C, General Manager at Mercure Johannesburg Randburg, responded to this review

Dear Aripill Thank you for taking your time to send a review. We apologize for any inconvenience caused to you. As per the terms and conditions of residence, the company is not to extend credit to any guests and the company has a prepayment policy is in place as we discussed. Kind Regards Michelle Cross GENERAL MANAGER More 

Pretoria, South Africa
Level Contributor
43 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 23 May 2016

You can't really beat this for the location , right in the heart of Randburg a hop skip and jump to the freeway . The rooms come with everything you are going to need for your stay , even thought the room I had was a little on the small size . Well small for SA standards nothing like a... More 

Helpful?
Thank 864jay84
Michelle C, General Manager at Mercure Johannesburg Randburg, responded to this review

Dear 864jay84 Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Michelle Cross GENERAL MANAGER More 

Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 May 2016

If you are looking for affordable accommodation that is close to the Sandton area then Mercure Randburg is ideal. the room are clean and welcoming. They have increased the daily free wifi limit which is a very welcome change.

Helpful?
Thank Ponalo T
Michelle C, General Manager at Mercure Johannesburg Randburg, responded to this review

Dear PonaloT Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Michelle Cross General Manager More 

Phalaborwa, South Africa
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 May 2016

Great value for money, the room has a good size television and a mini refrigerator. Hotel is within walking distance to the bright water commons mall where there are several restaurants and a supermarket. It is also on the Gautrain bus route. The carpet though seemed not to be too clean. Overall a good place to stay for a few... More 

Helpful?
Thank Natsayi C
Michelle C, General Manager at Mercure Johannesburg Randburg, responded to this review

Dear NatsayiC Thank you for your comments and sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards Michelle Cross General Manager More 

Lusaka, Zambia
1 review
Reviewed 4 May 2016

I had initial doubts about the quality of the hotel but that all changed when i got there. The reception staff where very professional and attended to my concerns urgently and efficiently .My stay was very memorable the room was clean and neat and the service was top notch. I wouldn't think twice of staying at this hotel. Though i... More 

Helpful?
Thank gchilembo
Michelle C, General Manager at Mercure Johannesburg Randburg, responded to this review

Dear Gchilembo We appreciate your comments regarding your stay at the Mercure Johannesburg Randburg Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and look forward to welcoming you back. Kind Regards Michelle Cross General Manager More 

Adelaide, Australia
Level Contributor
253 reviews
85 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
Reviewed 6 April 2016

We used it as an overnight stop much as a business person would. Only difficulty was accessing an evening meal as this service is not offered; it was hard to find something being overseas tourists. Secure on site parking. Breakfast was of good quality. WiFi was available.

Helpful?
Thank Matthew L
Michelle C, General Manager at Mercure Johannesburg Randburg, responded to this review

Dear MatthewL, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Michelle Cross General Manager More 

Badalona, Spain
Level Contributor
222 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed 30 March 2016

Not I’m afraid what I was hoping for. The staff are all very helpful and friendly but it doesn’t make up for the deficiencies in the hotel and their procedures. Firstly the car we had arranged (and the hotel had confirmed) was not waiting for us at the airport. When I called they had no details of the reservation (the... More 

Helpful?
Thank Mark R
Michelle C, General Manager at Mercure Johannesburg Randburg, responded to this review

Dear Mark R Thank you for taking the time to tell us about your experience at the Mercure Johannesburg Randburg Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to... More 

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Amenities

Highlights
  • Free Parking
  • Bar/Lounge
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Bar/Lounge
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Business Centre with Internet Access
  • Conference Facilities
Official Description (provided by the hotel)
On the outskirts, facing the new shopping center Brightwater Commons, previously known as the Randburg Waterfront shopping & entertainment centre. 30 min from Jo'burg international airport, 104 air conditioned rooms, breakfast restaurant, bar, 2 conference rooms, secure parking and 24h security. ... more   less 

Additional Information about Mercure Johannesburg Randburg

Address: Cnr Republic Rd & Brightwater Commons Road | PO Box 2438, Randburg 2125, South Africa
Region: South Africa > Gauteng > Greater Johannesburg > Randburg
Price Range: $60 - $89 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mercure Johannesburg Randburg 3*
Number of rooms: 104
Reservation Options:
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Also Known As:
Mercure Johannesburg Randburg Hotel Randburg
Accor Johannesburg Randburg
Mercure Johannesburg Randburg Greater Johannesburg
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Johannesburg Randburg staff and other travellers.
1 question
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Questions? Get answers from Mercure Johannesburg Randburg staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the ground-floor seem to have a stronger wifi signal.”
 of 5 bubbles 688orestiss, 29 Oct 2016 | Read review
“Top floor facing the mall will be quieter”
 of 5 bubbles Sammkins, 27 Oct 2016 | Read review
“Make sure it's a non-smoking room.”
 of 5 bubbles garyaH3413HV, 1 Sep 2016 | Read review
“There are rooms specially allocated for smokers.”
 of 5 bubbles MarleneMB, 1 Sep 2016 | Read review
“I love the ground floor rooms for easy access.”
 of 5 bubbles mutakwan, 10 Aug 2016 | Read review
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