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BEST WESTERN Van Buren Inn

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186 Reviews from our TripAdvisor Community

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Showing 184: English reviews
Reviewed 3 weeks ago via mobile

11/13/16, Our stay should have been good, but the dried urine on the floor around the toilet made it a poor on the ratings. The room was up to date for a standard overnight stay. But when my husband commented that his shoes were sticking to the floor, that's when I noticed the dried urine around the toilet. I assume...

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Helpful?
Thank Polly V
Simon G, General Manager at BEST WESTERN Van Buren Inn, responded to this review

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Did you report this sticky floor to the staff on duty? We could have resolved it immediately by allocating another room. Sticky floor could be soda spilled on tiles but urine is not sticky but smells which you did not mention. Please accept our...

Van Buren, United States
Reviewed 3 weeks ago

I love Dogs , But I don't like to have breakfast with them, and they need to limit which rooms dogs are in ,cause I don't like to sleep with my dog either. Other wise nice motel very clean , have friendly staff

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Helpful?
Thank billpG9277HH
Simon G, General Manager at BEST WESTERN Van Buren Inn, responded to this review

Thank you for completing review regarding your recent stay at our property. We have specific pet rooms and service dogs cannot be restricted from public areas by law. This happened to be a service dog. Your comments about our clean rooms & friendly staff is much appreciated. We hope you will stay with us on your future trips. Thank you...

Reviewed 31 October 2016

We pulled into town at midnight, and had no trouble checking in. Our room was clean and spacious with plenty of outlets for our electrical gear. For a Tuesday night, the place was hopping. We could see several arrivals checking in as we unloaded our things into our room. It was busy ... there were many others coming in after...

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Helpful?
Thank bedfordv
Simon G, General Manager at BEST WESTERN Van Buren Inn, responded to this review

Thank you for completing an excellent review - glad to hear that you liked our hospitality with our staff focusing on your needs in every respect. Clean comfortable rooms with good local eateries (Italian is popular) are standard at our property. Yes it does get busy most days! and we aim to provide superior customer care at all times &...

North Las Vegas, NV
Reviewed 27 October 2016 via mobile

We stayed here for one night just passing through town because we are relocating. My husband and I were both very pleased with this Best Western. The room was very clean, the staff was very friendly, we had a great breakfast in the morning. We would definitely stay here again. The only issue we had was finding parking because we...

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Helpful?
Thank Cheri23g
Simon G, General Manager at BEST WESTERN Van Buren Inn, responded to this review

Thank you for your excellent review regarding your recent stay - we are glad that you liked our hospitality with our clean & affordable comfortable rooms with full hot complimentary breakfast. We have ample parking in front and back of property. We make sure of excellent customer care at all levels. Nice to be appreciated. Look forward to your next...

livingston, tx, United States
Reviewed 26 October 2016

enjoyed our stay, thanks. we needed a place to stay for two nights and without reservations you were available and treated us great. you were close to the main highway, resterarunts , and shopping. Easy in and out from highway.

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Helpful?
Thank Beverly C
Simon G, General Manager at BEST WESTERN Van Buren Inn, responded to this review

Thank you for completing an excellent review regarding your recent stay at our property. Glad to hear that you liked our hospitality with staff focusing on your needs - clean comfortable rooms off the I-40 with choice of local eateries. We aim to provide superior customer care. Look forward to your next visit. Thank you once again

Phoenix, Arizona
Reviewed 25 October 2016 via mobile

Good place off I-40. The room was nice and clean, bed comfortable and very quiet. The rooms could be updated, but for the price and convenience it's more than worth it. The breakfast was good and plenty of room for lots of people. Staff was friendly at both check in and out. I would highly recommend this hotel

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Helpful?
Thank Lynn M
Simon G, General Manager at BEST WESTERN Van Buren Inn, responded to this review

Thank you for completing excellent review regarding your recent stay at our property. We are pleased to hear that you like our hospitality with clean comfortable rooms with our friendly staff. Your appreciation is most welcome. We hope you will stay with us on your trips. Thank you once again!

Henderson, Nevada
Reviewed 24 October 2016

I stayed at this inn twice on this trip, once on the way out, and then my return. Both times found the staff very helpful in recommendations in food, and how to get around the area. The room was clean and neat, everything worked fine, would stay here again.

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Helpful?
Thank Frank C
Simon G, General Manager at BEST WESTERN Van Buren Inn, responded to this review

Thank you for completing excellent review regarding your both your stays. We are pleased to hear that you like our hospitality with clean comfortable rooms with friendly knowledgeble staff providing superior customer service. Your appreciation is most welcome. We hope you will come back again on your trips every time. Thank you once again!

Little Rock, United States
Reviewed 17 October 2016

We chose this hotel because it was the closest property that had availability. The exterior entrances actually worked out well for us, as we had two bicycles that we needed to bring into the room at night. The rooms were nice, but the overall property felt a bit worn out.

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Helpful?
Thank Brian W
Simon G, General Manager at BEST WESTERN Van Buren Inn, responded to this review

Thank you for completing an positive review. We are pleased that you liked our exterior rooms off the I-40. We did have storage for your bikes in case you needed it. Our exterior was recently remodeled. Trust to see you again in future.

Phoenix, Arizona
Reviewed 9 October 2016

We have stayed here several times and it is always very clean with friendly staff. We like that it is off I-40 and lots of restaurants you can walk to, banks and a strip shopping center. They redid the breakfast room and has plenty of room and has plenty of choices.

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Helpful?
Thank Mimi7173
Simon G, General Manager at BEST WESTERN Van Buren Inn, responded to this review

Thank you for completing review on your recent stay at our property and are pleased to hear that you liked our hospitality of clean rooms and friendly staff. Your appreciation of our cleanliness, local eateries & shopping facilities is most pleasing & welcomed. We hope you will come back and see us again. Thank you once again

Arkansas
Reviewed 2 October 2016

Spent a night on the road here recently in an ADA accessible room. The room itself was not bad--there was a king bed, an arm chair with ottoman and a desk. A clothes rack was placed low enough on the wall for easy access. I had a miserable night, however. The bed was too tall for me to get into...

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Helpful?
Thank Bkwrm
Simon G, General Manager at BEST WESTERN Van Buren Inn, responded to this review

Thank you for your review. Did you report the bed or pillow issues with any of our staff on duty? We would have gladly refunded your money in full since these beds & pillows come in standard size/makes and are approved by Best Western. We do have roll in shower rooms too. Plenty of additional towels & bath mats are...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
BEST WESTERN Van Buren Inn This exceptional Arkansas hotel is conveniently located off Interstate 40 at Exit 5 and features affordable rates, clean rooms and unforgettable customer service, which makes this the best hotel in Van Buren. Guests will find themselves close to some of the area's best attractions - like the Old Fort Smith Historic District, Fort Smith Museum, Field of Dreams Baseball Field, downtown Van a short drive away and are also within walking distance. Don't forget to hop on the Arkansas Missouri Railroad, visit the King Opera House or see a show at the Alma Performing Art Center. Each spacious, well-appointed room comes complete with free newspaper, free wireless Internet access, 37 inch HD TV, fridge and microwave. Other hotel amenities include a full hot breakfast each morning, fitness center, an outdoor pool - open May until September - 24-hour front desk service, guest laundry and more. This Van Buren, Arkansas hotel is also pet friendly. Business guests will appreciate having a business center in the lobby, meeting and conference facilities, and a location close by local businesses and corporations. Our friendly staff is waiting to welcome you to your home away from home while on vacation. ... more   less 

Additional Information about BEST WESTERN Van Buren Inn

Address: 1903 North 6th Street, Van Buren, AR 72956 (Formerly Holiday Inn Express)
Region: United States > Arkansas > Van Buren
Price Range: $126 - $141 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Van Buren Inn 2.5*
Number of rooms: 56
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Also Known As:
Best Western Van Buren
Van Buren Best Western
Hotel Style:
#4 Family Hotel in Van Buren
#4 Romantic Hotel in Van Buren
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Questions & Answers

Questions? Get answers from BEST WESTERN Van Buren Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There is no elevator, so ask for a room on the lower floor is lugging suitcases up stairs is a problem for you.”
 of 5 bubbles Bkwrm, 1 Oct 2016 | Read review
“all rooms great”
 of 5 bubbles lrbengtsson, 4 Aug 2016 | Read review
“2nd floor means you carry your luggage upstairs with no elevator”
 of 5 bubbles 618janet, 17 Dec 2015 | Read review
“pick a room on the back side away from the highway”
 of 5 bubbles ConnieW710, 25 Oct 2015 | Read review
“Great Stop-Over”
 of 5 bubbles 1tnchick, 23 Oct 2015 | Read review
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