We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
What an absolute disaster holiday it was my mums first holiday abroad since losing her leg two years ago so I thought I would book through an accessible company how wrong was I from start to finish an absolute nightmare no service with monarch nearly...More
I am a wheelchair user so when I booked this apartment through Disabled Access Holidays I was confident it was what they had told me it was and it was Accesible for my wheelchair.
How wrong I was..
No chance in either of the bathrooms...More
Sorry only just seen your query. Just read the two terrible Tripadvisor reviews and there's your answer we can second all of that and more. We were even forgotten about and left at the airport for 2 hours,a great start. The... More
Sorry only just seen your query. Just read the two terrible Tripadvisor reviews and there's your answer we can second all of that and more. We were even forgotten about and left at the airport for 2 hours,a great start. The apt is upstairs over an electrical shop, a small awkward lift,it was stressful using it. I couldn't get onto the balcony or into the kitchen. We had to take a bed into another room as no room for wheelchair or to get to the wardrobe, a nightmare.
I love to get into a pool.... the pool was in the middle of buildings...horrible depressing and the hoist was broken.
In case you are interested we have found a fantastic place, Nautilus Bungalows, Matagorda,Lanzarote. Bungalows adapted for wheelchairs, spacious, ultra clean,supermarket on site you can get to using a large lift, near shops and restaurants, I have even more room and freedom than at home!
The promenade is a dream all tiled flat, my husband hires a scooter and I have an electric wheelchair and we can travel along the coast from Puerto del Carmen right to Arreciffe
Go online and read all about it on TripAdvisor we have been 3 times and are booked for next year. If you do have an interest you can contact me and I will fill you in more if you want. We are pensioners too by the way both 76.
Good Luck. Regards Maureen
Are you sure you want to delete this answer?
"Don't trust this company absolute rubbish customer service both at home and abroad.
Making money out of..."