We always feel welcomed to this hotel. The staff are ALL amazing. It's great to have a restaurant onsite. They also have a great checkout time. The location is perfect. We would highly recommend this hotel.
Hi guys. I booked with Best western because I love them and my little brother was on his travels to meet his family. My brother was on a 4 day driving trip from Victoria Canada to Puerto Vallarta (son was born in Puerto Vallarta Mexico, wife is Columbian. I had booked him trips for 3 nights via hotels.com and when I booked the Best Western Plus Los Mochis, suddenly the booking dates were defaulted to 'one day advance'. I had been used to booking that day and the hotel was( ready, suddenly, when my brother arrived in Mexico, it defaulted to the next day (I did not notice). Anyhow, I thought it was an easy fix and when hotels.com called the Best Western Hotel in Los Mochis, the manager and front desk guy said "No" to changing the date from tomorrow to today. It was non refundable and they would not allow the change, even though they were the ones making an extra days rent from the room?? It was just pure ignorance. I would never in my life imagine doing this to someone! It was booked and their answer of "NO" given back in less than 20 Minutes!!! What can you say about the hotel if they can't make a simple "No problem, it was an honest mistake," So, I won't rag on them as the manager or person at the front desk, today, may have just been the 'Jerk' but I was totally taken back; I just booked less than 10 minutes ago and my brother called to say the hotel said it was for the next day! Yet, they would not let him change it? What does that say of their character? Or maybe it was just the character of the guy working on November 16th, 2021? Just disappointed and usually my votes for Best Western are a 5/5.…
Spent 1 night and found the hotel to be of BW'Plus' standard. Very surprised to learn after booking that breakfast was NOT included. We paid over $109CAD for the night. We've stayed a several BW 'Plus' hotels in the U.S. for less money that included breakfast.
What more can you ask for when staying at this hotel. The location of the hotel is pretty good. The rooms very clean and the people at reception are very knowledgeable. Also the rooms were spacious. You cannot ask for more when staying in this hotel.
I always stayed at this hotel during my visit for the holidays. Last two times the rooms were not clean, the carpet had a really bad smell and black stains everywhere. Last visit between the really bad smell of the carpet and the food we had at the restaurant we all got very sick. We brought it to the front desk attention and they said they were sorry and management was aware of the issue. Next time we will stay at other hotel.
We have stayed here 3-4 times over the last year or so and always enjoy our stay. Friendly reception, very comfortable room, convenient to shops, services, and outside restaurants. We often eat in their restaurant because it's easy after a long day on the road and have never had a bad dinner or breakfast. Although I can manage in Spanish, most of the staff speaks better English than my Spanish and we have never had a problem with communication.
This was our first stop on our way to "Copper Canyon" The hotel is in a great location in Mochis, just around the corner is a grat seafodd restaurant "El Farallon" . The hotel is a modern building with a friendly staff. The rooms were clean and the bed was comfortable. Had breakfast on Sunday and the meal did not dissapoint. I would recommend this hotel for your next visit to Los Mochis.
We stayed at the BW Los Mochis during our attendance at a conference. The hotel is modern, clean a nicely appointed. The front desk staff could be a bit friendlier, but they were helpful and efficient. The bell staff were friendly and helpful. The bar was well stocked and the wait staff friendly, but there was smoking in the bar so we spent minimal time there. The restaurant was good and the service was very good. The rooms were roomy, clean and nicely furnished. The bed was comfortable. The free high speed internet worked well and the smart TV was a nice touch.
An otherwise good hotel - BUT- my problem was the bed. After all, why do you pay for a hotel? A good night’s sleep, right? Well after the first two hours, my back was in pain and discomfort all night. And the next day. Just can’t go further with that / a very bad experience - hard bed - no rest.
Best Western Los Mochis Five stars accommodation at this maedium size city. For us it was a place to rest after the Chepe train ride. It is well located a the Center of the city beside the botanical garden. Perfectly clean and spacious room. The restaurant was also very good and not too expensive.