Best Western Plus Los Mochis
Ave. Alvaro Obregon No. 691 Pte., Los Mochis 81200 Mexico
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About
#2 of 27 hotels in Los Mochis
Location
Cleanliness
Service
Value
At the Best Western Plus Los Mochis you're sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Los Mochis will stand out among other hotels in Los Mochis,Sinaloa. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don't miss a beat while you're away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you're on the road. As always, the Best Western Plus Los Mochis will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Children's television networks
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Parking
Wifi
Pool / beach towels
Outdoor pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kid-friendly buffet
Special diet menus
Wine / champagne
Vending machine
Business Centre with Internet Access
Meeting rooms
Baggage storage
Currency exchange
Non-smoking hotel
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Bottled water
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Languages Spoken
English, Spanish
Location
69Somewhat walkable
Grade: 69 out of 100
42Restaurantswithin 1 km
6Attractionswithin 1 km
Ave. Alvaro Obregon No. 691 Pte., Los Mochis 81200 Mexico
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197Reviews3Q+A13Room tips
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We checked in and all was fine. I paid for a suite which was big with two rooms in room 600. The beds are good to sleep and a little light comes in. The shower had a knob half missing and the extractor of the bathroom smoke would come out. The towel bar was broken. Then our stay became very terrible. They started construction on Friday morning at 8am and didn’t finish till 7pm. We thought it was just a day but No till today when we checked out they were still working on the hallways. All we got was a sorry and that the front desk would tell the general manager about the situation which I really doubt. They didn’t have the decency to tell us that they would be working on a weekend and less move us to a different floor. Horrible Administration
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Date of stay: August 2023Trip type: Travelled with family
Room Tip: Avoid the hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Room was nice and clean, over looked a park across the street. Neighbourhood seemed safe, park had a number of carts etc setup with people enjoying them selves in evening. Hotel was clean and nice. Good stay.
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Review collected in partnership with Best Western
Date of stay: October 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We always feel welcomed to this hotel. The staff are ALL amazing. It's great to have a restaurant onsite. They also have a great checkout time. The location is perfect. We would highly recommend this hotel.
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Review collected in partnership with Best Western
Date of stay: November 2021Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Hi guys. I booked with Best western because I love them and my little brother was on his travels to meet his family. My brother was on a 4 day driving trip from Victoria Canada to Puerto Vallarta (son was born in Puerto Vallarta Mexico, wife is Columbian. I had booked him trips for 3 nights via hotels.com and when I booked the Best Western Plus Los Mochis, suddenly the booking dates were defaulted to 'one day advance'. I had been used to booking that day and the hotel was( ready, suddenly, when my brother arrived in Mexico, it defaulted to the next day (I did not notice). Anyhow, I thought it was an easy fix and when hotels.com called the Best Western Hotel in Los Mochis, the manager and front desk guy said "No" to changing the date from tomorrow to today. It was non refundable and they would not allow the change, even though they were the ones making an extra days rent from the room?? It was just pure ignorance. I would never in my life imagine doing this to someone! It was booked and their answer of "NO" given back in less than 20 Minutes!!! What can you say about the hotel if they can't make a simple "No problem, it was an honest mistake," So, I won't rag on them as the manager or person at the front desk, today, may have just been the 'Jerk' but I was totally taken back; I just booked less than 10 minutes ago and my brother called to say the hotel said it was for the next day! Yet, they would not let him change it? What does that say of their character? Or maybe it was just the character of the guy working on November 16th, 2021? Just disappointed and usually my votes for Best Western are a 5/5.…
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Date of stay: November 2021
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from BEST WESTERN PLUS Los Mochis, General Manager at Best Western Plus Los Mochis
Responded 17 Nov 2021
Dear 1010Marie, I am very sorry for the situation and I offer you an apology in advance on behalf of the entire team for not meeting your expectations, however I would like to comment a little about this situation since I was on site and I think it was a misunderstanding where information is triangle between the agency, the guest and the hotel; The situation was as follows, the guest was actually told that their reservation was for the next day, unfortunately the hotel cannot make modifications to the reservations that come directly from agencies and already paid because they send a virtual card for payment activated by date, However, this was told to the guest and that what could be done was that the hotel would give him an equal reservation directly and that the one he had for the next day would be canceled so that he would not be charged any penalty, I want clarify that the hotel does not charge a penalty to the client for this, but the agency where they make the reservation does charge the final guest even though the hotel does not penalize, we really regret this misunderstanding that was generated between the agency, the guest and the hotel and I hope that you will consider staying with us again so that we have another opportunity to offer you a superior experience and to greet you, by the way congratulations po r the new member of the family whose photo they showed us :) Calidad y Servicio....
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Spent 1 night and found the hotel to be of BW'Plus' standard. Very surprised to learn after booking that breakfast was NOT included. We paid over $109CAD for the night. We've stayed a several BW 'Plus' hotels in the U.S. for less money that included breakfast.
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Review collected in partnership with Best Western
Date of stay: January 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from BEST WESTERN PLUS Los Mochis, Director General at Best Western Plus Los Mochis
Responded 11 Mar 2021
Dear guest, we appreciate your comments and the time it took to make them, we greatly regret your feelings and we offer you an apology for it, unfortunately our rates do not include food although we are working on an agreement with the restaurant to make this possible since despite being internal, its administration is independent. We look forward to serving you again and exceeding your previous expectation
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
What more can you ask for when staying at this hotel. The location of the hotel is pretty good. The rooms very clean and the people at reception are very knowledgeable. Also the rooms were spacious. You cannot ask for more when staying in this hotel.
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from BESTWESTERNP5, calidad y servicio at Best Western Plus Los Mochis
Responded 24 Feb 2020
Dear guest I want to express our gratitude for your comments about your recent stay at our hotel. Your preference is very important to us and we value your opinions. By telling us what you liked about your stay and how we can improve, it helps us to improve ourselves and be able to offer a better and more pleasant experience for both you and each of our guests. We hope to have him again among us.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I always stayed at this hotel during my visit for the holidays. Last two times the rooms were not clean, the carpet had a really bad smell and black stains everywhere. Last visit between the really bad smell of the carpet and the food we had at the restaurant we all got very sick. We brought it to the front desk attention and they said they were sorry and management was aware of the issue. Next time we will stay at other hotel.
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Date of stay: December 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from BESTWESTERNP5, calidad y servicio at Best Western Plus Los Mochis
Responded 23 Jan 2020
Dear guest I want to express our gratitude for completing the Guest Survey on your recent stay at our hotel. On behalf of our entire team, I would like to apologize for not meeting your expectations, as well as the inconvenience suffered during your stay. Your satisfaction is important to us and we will use your comments and opinions to implement improvements and ensure that in the future we will offer a better and more enjoyable experience to all our guests. I hope you consider staying with us again so that we have another opportunity to offer you a superior experience and to greet you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We have stayed here 3-4 times over the last year or so and always enjoy our stay. Friendly reception, very comfortable room, convenient to shops, services, and outside restaurants. We often eat in their restaurant because it's easy after a long day on the road and have never had a bad dinner or breakfast. Although I can manage in Spanish, most of the staff speaks better English than my Spanish and we have never had a problem with communication.
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Date of stay: December 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from BESTWESTERNP5, calidad y servicio at Best Western Plus Los Mochis
Responded 23 Jan 2020
Dear Guest thanks for the comments as well as the time it took to make them, we are working to improve the experience of our guests and that is through their opinions which we appreciate again as well as your visit, we hope you will stay with us in your future visits to our beautiful city
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This was our first stop on our way to "Copper Canyon" The hotel is in a great location in Mochis, just around the corner is a grat seafodd restaurant "El Farallon" . The hotel is a modern building with a friendly staff. The rooms were clean and the bed was comfortable. Had breakfast on Sunday and the meal did not dissapoint. I would recommend this hotel for your next visit to Los Mochis.
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Date of stay: September 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
We stayed at the BW Los Mochis during our attendance at a conference. The hotel is modern, clean a nicely appointed. The front desk staff could be a bit friendlier, but they were helpful and efficient. The bell staff were friendly and helpful. The bar was well stocked and the wait staff friendly, but there was smoking in the bar so we spent minimal time there. The restaurant was good and the service was very good. The rooms were roomy, clean and nicely furnished. The bed was comfortable. The free high speed internet worked well and the smart TV was a nice touch.
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Review collected in partnership with Best Western
Date of stay: May 2019Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
PRICE RANGE
US$90 - US$105 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western los mochis, los mochis best western
LOCATION
MexicoPacific CoastSinaloaLos Mochis
NUMBER OF ROOMS
116
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Claim Your ListingBEST WESTERN PLUS LOS MOCHIS: UPDATED 2023 Hotel Reviews, Price Comparison and 100 Photos (Mexico) - Tripadvisor
Frequently Asked Questions about Best Western Plus Los Mochis
Which popular attractions are close to Best Western Plus Los Mochis?
Nearby attractions include Parque Sinaloa (0.7 km), Jardín Botánico Benjamin Francis Johnston (0.6 km), and Iglesia Sagrado Corazon de Jesus (0.09 km).
What are some of the property amenities at Best Western Plus Los Mochis?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at Best Western Plus Los Mochis?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Best Western Plus Los Mochis?
Yes, free parking is available to guests.
What are some restaurants close to Best Western Plus Los Mochis?
Conveniently located restaurants include El Farallon de Los Mochis, Pescado Capital, and La Mentirosa.
Are there opportunities to exercise at Best Western Plus Los Mochis?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Best Western Plus Los Mochis?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Best Western Plus Los Mochis?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Best Western Plus Los Mochis offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Best Western Plus Los Mochis?
The staff speaks multiple languages, including English and Spanish.