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27/08/2017 28/08/2017
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    Valentin Imperial Maya

    Carretera Federal 307 Chetumal Puerto Juarez Km. 311, Playa del Secreto, Playa del Carmen 77710, Mexico
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    Best prices for your stay
    27/08/2017 28/08/2017
    US$320
    US$215
    SAVE US$105
    US$320
    US$302
    Traveller (15162)
    Pool & Beach (3827)
    Room & Suite (2500)
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    Overview
    • Excellent73%
    • Very good20%
    • Average5%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “french restaurant” (1,106 reviews)
    “emerald suite” (469 reviews)
    “main pool” (1,286 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Beachfront
    Pool
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Butler Service
    Housekeeping
    Private Balcony
    4.5 Star Hotel
    All hotel details
    Offers from Valentin Imperial Maya
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    Catalonia Playa Maroma
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    #4 of 5 hotels in Playa Maroma
     
    Iberostar Paraiso Maya
    4,971 reviews
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    El Dorado Royale, by Karisma
    9,921 reviews
    #3 of 11 hotels in Playa Paraiso
     
    Sandos Caracol Eco Resort
    12,633 reviews
    #83 of 210 hotels in Playa del Carmen
     
    Rooms
    27 Aug28 Aug
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Write a Review
    Reviews (11,854)
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    There are newer reviews for Valentin Imperial Maya
    See the most recent reviews

    4,441 - 4,445 of 10,607 reviews

    Reviewed 4 September 2014

    My husband and I are in our mid-30's and have 2 young children. I started my vacation a bit under the weather myself and in dire need of some R & R. This was our 2nd trip to an AI resort (stayed Aug 30-Sept 3),...More

    12  Thank jayhawk2003
    Response from F T, Director de Relaciones con Clientes at Valentin Imperial MayaResponded 6 September 2014

    Dear recent VIM Guests from Oklahoma City We are glad you enjoyed your stay at The Valentin Imperial Maya. We appreciate the time you took to write a detailed review . We would like to express our deepest gratitude for your feedback and suggestions as...More

    Reviewed 4 September 2014

    I rarely give a 5 start review but this property, in my opinion, was up to the task. We've stayed at quite a number of all inclusives and the Valentin bested most in several categories. Food: probably the best food we've had at any resort....More

    11  Thank Snugdad
    Response from F T, Director de Relaciones con Clientes at Valentin Imperial MayaResponded 6 September 2014

    Dear recent VIM Guests from Pittsburgh Thank you so much for your detailed review! Your description of the Valentin Imperial Maya experience is truly terrific. We will be working in your suggestions to avoid inconveniences for the future travelers and to ensure the satisfaction from...More

    Reviewed 4 September 2014

    We stayed at the VIM from August 4 through August 15. This time we stayed in building 5 in room 5118; which was great because of its proximity to the main pool and beach. It was our 3rd trip to this resort and our vacation...More

    11  Thank James M
    Response from F T, Director de Relaciones con Clientes at Valentin Imperial MayaResponded 6 September 2014

    Dear James from Filadelfia, Pensilvania , We are grateful for your positive review published on Trip Advisor and your loyalty for the Valentin ; we are honored to know that your enthusiasm for our Hotel and service has not changed. Gilberto, Omar, Roberto , Elena...More

    Reviewed 4 September 2014

    We loved staying at the Valentin Imperial Maya! The food was delicious and it wasn't too big where it took forever to get to the pool or beach. The different restaurants have excellent service and tasty food. The staff was attentive and the grounds were...More

    5  Thank Kim806
    Response from F T, Director de Relaciones con Clientes at Valentin Imperial MayaResponded 7 September 2014

    Dear Kim from Houston, Texas We would like to thank you, on behalf of every employee at the VIM. Your comments were truly a pleasure to read and we appreciate that you took the time to share your experiences with the Trip advisor community. Thank...More

    Reviewed 4 September 2014

    My boyfriend and I stayed here from August 29-September 2nd 2014. We absolutely loved the Valentin Imperial Maya and will definitely be going back. The VIM Staff was amazing and very attentive from the first moment we got there unitl the moment we left. We...More

    4  Thank Laurie M
    Response from F T, Director de Relaciones con Clientes at Valentin Imperial MayaResponded 6 September 2014

    Dear Laurie from Forest Hill, Maryland We would like to send you our warmest appreciations for taking the time to write a review about your recent stay at the Valentin. We will also forward your comments and suggestions regarding the Pool’s schedule as your feedback...More

    Catalonia Playa Maroma
    7,384 reviews
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    4,971 reviews
    #5 of 11 hotels in Playa Paraiso
     
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    9,921 reviews
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    Sandos Caracol Eco Resort
    12,633 reviews
    #83 of 210 hotels in Playa del Carmen
     
    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Free Parking
    • Restaurant
    • Beachfront
    • Free Internet
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Free Parking
    • Meeting Rooms
    • Breakfast included
    • Dry Cleaning
    • Concierge
    • Banquet Room
    • Laundry Service
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Tennis Court
    • Hot Tub
    Details
    • Price range
    • US$262 - US$614 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites
    • Number of rooms
    • 540
    • Reservation Options
    • TripAdvisor is proud to partner with Orbitz, BookIt.com, Booking.com, Hotels.com, Travelocity, Expedia, Cancelon, Hotwire, TripOnline SA, HotelsforEveryone, Evoline ltd, getaroom.com and HotelQuickly so you can book your Valentin Imperial Maya reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen >
    • Playa del Secreto
    • Also Known As
    • Valentin Imperial Maya Hotel Playa Del Carmen ,
    • Valentin Imperial Riviera Maya
    Add Photo Photos
    Traveller (15162)
    Pool & Beach (3827)
    Room & Suite (2500)
    Dining (1445)
    Hotel & Grounds (7658)
    Bathroom (257)
    Family and Play Areas (58)
    Business Centre & Event Rooms (36)
    Nearby
    Sandos Caracol Eco Resort
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    15.15 km away
     
    Catalonia Playa Maroma
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    4.03 km away
     
    Iberostar Paraiso Maya
    4,971 reviews
    1.87 km away
     
    El Dorado Royale, by Karisma
    9,921 reviews
    2.80 km away
     
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    Ask a question
    Questions & Answers
    Bojangles131
    17 August 2017|
    Answer
    Response from Brent P | Reviewed this property |
    Another person at VIM now on another forum is giving a daily report and said the seaweed has been bad since Monday. He said a storm out at sea blew in a lot of it. BP
    0
    Votes
    dmcrussell28
    16 August 2017|
    AnswerShow all 3 answers
    Response from Tricia0221 | Reviewed this property |
    I was there in December/January and I never felt like two many people and the weather was high 70s and low 80s. I have never been over Thanksgiving.
    0
    Votes
    Room Tips
    "Building 4 for best location to everything"
    Read review
    "Building 6 is located next to the quiet pool"
    Read review
    "For beach front, pick Bldgs 13/14. Bldg 10 was remote. For location, Bldg 2 is the best. Close to the pool..."
    Read review
    "We stayed in building 5 which is centrally located to the pool and beach."
    Read review
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