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Live Aqua Beach Resort Punta Cana

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Playas Uvero Alto Km. 334, Uvero Alto, Punta Cana 23000 Dominican Republic
COVID-19 update: See the added health and safety measures this property is taking.Read more
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US$360
US$277
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Free cancellation until 21/10/21
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (689)
Room & Suite (75)
Pool & Beach (61)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 06/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Live Aqua Beach Resort Punta Cana
Updated 06/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 7 hotels in Uvero Alto
Location
Cleanliness
Service
Value
347 rooms designed for comfort, peace and quiet and discreet, exclusive luxury. Junior Suites with spectacular views of the sea, Jacuzzis or swim-up with direct access to the pools and suites with private swimming pools and terraces, surrounded by infinite spaces with tropical vegetation and well-kept garden areas. A total of 9000 m2 of swimming pools, one of them an infinity pool with spectacular sea views. We also offer a gymnasium area and state-of-the-art SPA with fully equipped fitness rooms, rooms with directed activities, sports area with tennis courts, spinning rooms, changing rooms and personalised treatment booths, as well as a water zone. Up to 7 restaurants with local and international cuisine. A perfect selection that merges the tradition and avant-garde of the best cuisines in the world: Italian, Spanish, French, Asian. An inviting Beach Club beside the beach, a Lounge Club, a Pool Bar and a Sports Bar for enjoying any sports broadcast, as well as a kiosk on the beach.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Tennis court
Business Centre with Internet Access
Parking
Wifi
Hot bath
Sauna
Restaurant
Spa
Facial treatments
Concierge
Non-smoking hotel
Laundry service
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Room features
Air conditioning
Room service
Minibar
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
139Reviews109Q+A15Room tips
Traveller rating
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Popular mentions
Wylie K wrote a review Yesterday
1 contribution
Great food, electric vibes, hands down the best entertainment crew out of any of the Dominican resort I’ve been at! (shout out spaghetti and pikachu), disco was always a great time late at night, drinks were fast and delicious
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Date of stay: May 2021Trip type: Travelled with friends
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Jake wrote a review Yesterday
2 contributions
The entertainment staff here really know how to get everyone involved and have a great time. The ones that really stood out were “Pikachu”, “Spaghetti”, and Wilson. Great people, great food, and amazing views!
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Date of stay: May 2021Trip type: Travelled with family
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Amanda C wrote a review Yesterday
1 contribution
I stayed at live aqua punta cana with my best friend the staff was amazing and helpful they do a great job, beach is clean and pretty and the food ia good as well... big shout out to spaghetti and wilson also pikchu from the entertainment team those guys are amazing.... thanks we will be back!!!!!!
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Date of stay: May 2021Trip type: Travelled with friends
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Channel Jorge wrote a review 15 May
10 contributions1 helpful vote
+1
As a native of the Dominican Republic, I can truly say that my experience at Live Aqua was incredible. As soon as you step foot, all worries and stress are left outside. The ambience, the decor, and most of all the staff were the absolute best. Everyone is very warm and inviting. I had a chance to familiarize myself with the staff that truly made my cousin and I feel like part of the family. The entertainment crew, Leo (Pikachu) and Fernando (Spaghetti) always made sure we were having a good time. Karilenny from the Wonderpool was the sweetest server and was very attentive to all of our needs. Omar and Manuel were also very great in the Italian restaurant Sospiro, taking them to the next level. The resort of itself is elite, very clean, and extremely modern. Our hotel room was the standard and felt so lush with its own jacuzzi and bed on the patio with a view of the pool and hotel. Food: As Dominicanas, we would love to see more of the culture integrated into the food and/or events. Frozen drinks were not as flavorful and were watered down by the time they reached the table. We would love to also see high shelf liquor such as Hennessy and Casamigos/Patron. —————————- Como nativo de la República Dominicana, realmente puedo decir que mi experiencia en Live Aqua fue increíble. Tan pronto como pones un pie, todas las preocupaciones y el estrés quedan afuera. El ambiente, la decoración y, sobre todo, el personal fueron los mejores. Todo el mundo es muy cálido y acogedor. Tuve la oportunidad de familiarizarme con el personal que realmente hizo que mi prima y yo nos sintiéramos parte de la familia. El equipo de animación, Leo (Pikachu) y Fernando (Spaghetti) siempre se aseguraron de que la pasáramos bien. Karilenny de Wonderpool fue la mesera más dulce y estuvo muy atenta a todas nuestras necesidades. Omar y Manuel también estuvieron muy bien en el restaurante italiano Sospiro, llevándolos al siguiente nivel. El complejo en sí mismo es de élite, muy limpio y extremadamente moderno. Nuestra habitación de hotel era la estándar y se sentía tan exuberante con su propio jacuzzi y una cama en el patio con vista a la piscina y al hotel. Comida: Como dominicanas, nos encantaría ver más de la cultura integrada en la comida y / o eventos. Las bebidas heladas no eran tan sabrosas y estaban diluidas cuando llegaron a la mesa. Nos encantaría ver también licores de alto nivel como Hennessy y Casamigos / Patron.
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Date of stay: May 2021Trip type: Travelled with friends
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Response from Pedro Parets, Director General at Live Aqua Beach Resort Punta Cana
Responded yesterday
Thank you very much for sharing your review and for mentioning so many positive elements about our hotel. I’m very glad to know that your stay with us resulted in such a pleasurable and memorable vacation. Staff members are happy to know that their efforts have been appreciated, thank you for highlighting the excellent service that you received during your stay. Thank you for your recommendations, we are looking forward to welcoming you back. Agradecemos la mencion de nuestros colaboradores, tomaremos en cuenta el feed back y esperamos vulvan a visitarnos muy pronto!
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Jasmyn C wrote a review 14 May
1 contribution
My wife and I were excited to try out this brand new hotel! We thought to ourselves, when would be ever have the opportunity to check out a brand new hotel!? So, we booked it for her birthday! We arrived to the hotel and was greeted by Angel who is literally an Angel! He was so sweet and every time we saw him after he brought our luggage to the room, he greeted us and asked us how our day was going. It was never a time that we saw him and he didn't stop to speak! The hotel was also at about 30% capacity and only one side of the property was open, room wise. They were working on furnishing the rooms on the side that was closed. We booked a Swim Up Suite, which I thought was a part of the Aqua Club but apparently it is not! This is the first time we've been at a resort and a Swim Up Suite is not a part of the exclusive club, but whatever, not a big deal because the Aqua Club wasn't even open while we were there! What was a big deal for me is the fact that the pools are COLD! Yes, you read that right, the pools are ICE COLD! None of the pools have temperature controlled water and when we arrived, we were curious as to why no one was in any of the pools. Well, we quickly figured out that the pools don't have heaters or any type of temperature controlled water entering in them so the pools were literally ICE COLD the entire week of our trip. The hotel staff said it rained a lot the week before which filled the pools with a lot of cold water, but there was NOTHING they could do about it. It was one of the most frustrating things because I love being in the water, hence why we booked a swim up suite and I couldn't enjoy our private swim up pool or the pools around the property because they were ICE COLD. If people got in the pool, it was because they wanted a drink from the pool bar and then they quickly got out after getting their beverage. Also, the pool area is really quiet. There was no live entertainment at the pool area like they stated. I read the reviews and they also mentioned Spaghetti and Pikachu but I don't think they were working the week we went. There was NO entertainment during the day. I take that back, there was one day they built a dunk tank, which was fun to watch. Then it went back to being a boring hotel stay. The hotel staff only came and played music during the pool workout sessions and that was it. Sometimes they left the music playing but not always and at times the music did not fit the mood of those laying out by the pool. The only other live entertainment is above the pool at night where a DJ plays all genres of music. Other than that, you are pretty much on your own. Since the hotel is so boring at night, we spent many nights playing games at Compton St Bar, which I also don't understand why they named the Sports Bar that. Also, did I mention it was my wife's birthday!? We never received any dessert saying Happy Birthday, no card, NOTHING!!!! There was no mention of happy birthday to my wife from the staff during our entire trip and I put it in the notes when I booked that we are celebrating a birthday and told the person who checked us in we were here to celebrate her birthday. This blew my mind because whenever we travel, we book a dinner on the beach, we do couples massages and more. We weren't asked anything and no special request were fulfilled. I would like to give a shoutout to Jose who took care of us at one of the restaurants and at the pool bar! Jose makes one of the best caipirinhas and made sure our drinks stayed filled. Also, Michelle who worked in the breakfast buffet and was our waitress. She took care of us every day that we came and had breakfast. My wife also has an egg allergy and Michelle brought my wife pancakes with no eggs a few times during our stay. Overall, our vacation was somewhat relaxing. Of all the places we ate at, the Hibachi Grill was our least favorite. Everything had the same sauce on it, which was not good. It lacked seasoning and just wasn't good. We spent many days on the beach because the pool was too cold to swim in and it was so quiet that we didn't want the music we played to disturb anyone. I'm not sure if we would come back or not in a couple years to see what tweaks they've made to the establishment, but only time will tell. I will say, if they don't get the cold water in the pools taken care of, I am definitely not coming back.
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Date of stay: April 2021
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Room Tip: Swim Up Suites pools are ice cold. You also don't have a view of the ocean in any of the swim...
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Response from Pedro Parets, Director General at Live Aqua Beach Resort Punta Cana
Responded yesterday
I appreciate your valuable review of our hotel and especially your comments from your recent stay with us. We appreciate all forms of guest feedback, and it is through constructive comments that we are able to continually improve our services and facilities for our guests. It was very concerning to learn that we failed to meet your expectations during the time you spent at Live Aqua Punta Cana. We are very sorry that our staff, were not able to assist you in making your wife's birthday celebration happen. We´ll be taking care of that important details but the circumstances that you described are not typical and definitely do not meet the high standards that we strive to provide. Thank you for adding very generous remarks on the positive sides of your vacation with us and mentioning the services of our staff that made your stay more comfortable and relaxing. I remain at your service if there is ever anything I can do for you in the future.
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PRICE RANGE
US$272 - US$645 (Based on Average Rates for a Standard Room)
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta CanaUvero Alto
NUMBER OF ROOMS
347
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Frequently Asked Questions about Live Aqua Beach Resort Punta Cana
Which popular attractions are close to Live Aqua Beach Resort Punta Cana?
Nearby attractions include Tropical Treasure (1.0 km), Macao Beach (5.8 km), and Sirenis Aquagames Punta Cana (1.9 km).
What are some of the property amenities at Live Aqua Beach Resort Punta Cana?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at Live Aqua Beach Resort Punta Cana?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Live Aqua Beach Resort Punta Cana?
Yes, free parking is available to guests.
What are some restaurants close to Live Aqua Beach Resort Punta Cana?
Conveniently located restaurants include Flavor Market, Vespa, and Kitchen 23 by Le Chique at Nickelodeon Hotels & Resorts Punta Cana.
Are there opportunities to exercise at Live Aqua Beach Resort Punta Cana?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.