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Quality Inn

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76 Reviews from our TripAdvisor Community

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Showing 75: English reviews
Indiana
Reviewed 25 March 2016

Checked in at 3:00 AM traveling back home to Indiana. Room was clean, bed linen clean. Towels clean and good size. Beds comfortable. Shower was clean and powerful. Heater worked fine. I would say book with confidence

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Helpful?
1Thank joeey46383
Chiman M, General Manager at Quality Inn, responded to this review

Dear Guest joeey46383, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!...

Reviewed 20 February 2016 via mobile

Stayed here the other night. The staff was friendly and check in was quick. The room was spacious and clean. The breakfast was decent. They had hot was, sausage, biscuit and gravy, cereal, oatmeal, bagels and toast. Whenever I'm in the area again, I will stay here.

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Helpful?
Thank Rich W
Chiman M, General Manager at Quality Inn, responded to this review

Dear Rich W., Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!...

Reviewed 1 January 2016

I have read the horror stories but thought it would never happen to us. I always try to choose good hotels and read the reviews before going. I was a little leery of this property because of a few bad reviews but none of them said anything about bed bugs. No one in my family has ever in their lives...

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Helpful?
2Thank JD Y
Chiman M, General Manager at Quality Inn, responded to this review

Dear JD, Thank you for taking time to respond to the survey. We accommodate many guests each evening, and strive to make their stay a satisfying one. The principal goal of our hotel is to provide dependable service to all our guests at reasonable prices. Consequently, It's disappointing to learn that you are unhappy. Please accept my sincere apology. I...

Lewistown, Illinois
Reviewed 28 October 2015

My mother and I were traveling to my home for her to stay the summer with me. She was not feeling well, and was sicker than we thought. We were given a VERY close room to the front door which was wonderful as she was in a wheelchair. The room was very nice and clean. The bed was comfortable. The...

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Helpful?
Thank Barbara F
Chiman M, General Manager at Quality Inn, responded to this review

Dear Barbara, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide...

The Woodlands, Texas
Reviewed 12 October 2015

This motel is operated by Chiman Mistry. I have been using this lodging for about 3 years. It is about halfway between Houston and Cincinnati Ohio; so, it is conveniently located for my travel needs. The rooms are clean and Mr. Mistry always warmly greets me when I check in. His lodging has more amenities than the Holiday Inn Express...

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Helpful?
Thank Ed D
Chiman M, General Manager at Quality Inn, responded to this review

Dear Ed, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide...

Reviewed 9 October 2015

I stopped one night on my way to Missouri in this hotel. General score shows good. The first impression of the hotel was different to a good score. The receptionist wore a real dirty shirt but was professional friendly. The hotel has no lift. This I missed when checking standards, so I had to carry all luggage up stairs. Internet...

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Helpful?
1Thank jahosa
Chiman M, General Manager at Quality Inn, responded to this review

Dear Jahosa, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an...

Philadelphia, Pennsylvania
Reviewed 12 August 2015

The staff here was rude...the night shift lady didn't want to give us extra towels, and actually questioned me to why we needed more, as if she was implying that I was going to steal them. The room could have been cleaner, breakfast left something to be desired, and there is no elevator to the second floor. There are plenty...

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Helpful?
Thank jimpsonseed3
Chiman M, General Manager at Quality Inn, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an...

Glenpool, Oklahoma
Reviewed 30 July 2015

I was vary pleased with this motel, it was clean, updated and comfortable. t=The staff were realy helpful and professional. It was reasonable priced. I do recommend this motel if your are staying in West Memphis.

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Helpful?
Thank Ken A
Chiman M, General Manager at Quality Inn, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide...

Reviewed 26 July 2015 via mobile

Good things first. The employees were polite and the room was clean. The breakfast was not as nice as I have come to expect from Quality Inn. The parking situation was HORRIBLE. I appreciate that they allow trailers on the lot (like when you're moving), but not when there are six trucks with trailers taking up eight parking spots each!...

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Helpful?
Thank Sabhaig
Chiman M, General Manager at Quality Inn, responded to this review

Dear Guest, Thank you for taking time to respond to the survey. We accommodate many guests each evening, and strive to make their stay a satisfying one. The principal goal of our hotel is to provide dependable service to all our guests at reasonable prices. Consequently, It's disappointing to learn that you are unhappy. Please accept my sincere apology. We...

Memphis, Tennessee
Reviewed 23 July 2015

My 1 night experience was very good. The night shift manager was very helpful and friendly. Room was clean, beds were pretty comfortable, A/C worked fine. Breakfast options could be better although. Overall a very good experience. I'll stay again here if I want to stay on the West Memphis side !!!

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Helpful?
Thank b h
Chiman M, General Manager at Quality Inn, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair Access
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Free Breakfast

Additional Information about Quality Inn

Address: 1009 East Service Rd, West Memphis, AR 72301-2205
Region: United States > Arkansas > West Memphis
Price Range: $114 - $138 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn 2.5*
Number of rooms: 53
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Also Known As:
Quality Inn West Memphis
West Memphis Quality Inn
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Questions & Answers

Questions? Get answers from Quality Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Back side rooms away from interstate should be quieter”
 of 5 bubbles boilers78, 9 Sep 2016 | Read review
“we stayed in 104 & was nice & quiet”
 of 5 bubbles O2299KVnancyh, 5 Sep 2016 | Read review
“Ask for a room in the back of the hotel”
 of 5 bubbles boopsie58, 8 Jun 2016 | Read review
“we were there during midweek and stayed downstairs by the lobby. we weren't bothered by any noise that I know of.”
 of 5 bubbles barbarafO7989VA, 28 Oct 2015 | Read review
“Rooms not facing the highway are quieter”
 of 5 bubbles 159bh, 23 Jul 2015 | Read review
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