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All reviewsspg pointsgreat poollarge poolfirst floorfront desk staffroom was spaciousan older hotela nice place to staystayed here for one nightroad tripfree breakfastlas vegashousekeepingoilmicrowavejacuzzifreeway
If I’d of went on trip advisor reviews, I’d of passed on this hotel and that’s why I’m writing. It was a very nice hotel, older but in good repair ( building 5 room 511.)
The bed was high but so comfortable. It was clean...More
I stayed in room 315. If you are traveling with family it has an adjoining room. The room was clean with 2 queen beds. The tub/shower has grab bars that would work nicely for most disabled ambulatory persons.
This hotel was used to house employees...More
1 Thank Jerry D
Response from Lori L, Manager at Four Points by Sheraton BakersfieldResponded 3 October 2017
Thank you so much for your comments. We appreciate the time you took to send these. We will share these comments with all of our staff. We hope that you have the opportunity to stay with us again in the near future.
Only place I have ever stayed that did not have housekeeping every day. One day there was a misunderstanding but we stayed 3 days and had to call for clean towels and coffee. We made up our own beds every day. Pleasant grounds, pool area...More
Thank Barbara C
Response from Lori L, Manager at Four Points by Sheraton BakersfieldResponded 1 week ago
Thank you for your feed back. We do offer housekeeping service available every day so I am not quite sure why your room was overlooked. We do have a make a green choice program that offers a $5 coupon or 250 SPG points each day...More
This is actually my second time staying here, the first time was bad, not quite as bad as now. But my husband wanted to be able to use his SPG points, which he wasn’t able to do because the computer at the front desk wouldn’t...More
Thank Missy P
Response from Lori L, Manager at Four Points by Sheraton BakersfieldResponded 10 April 2018
we are sorry to hear that you did not have a pleasant stay. We have had both our maintenance and our housekeeping managers check on the room to see what the order could possibly be. I can assure you that we have not had any...More
First impression is quite positive. The personnel is nice and helpful, it has a nice court yard and landscaping, a large pool (non heated), a decent lobby, plenty of parking, and a fine restaurant. 20 year ago this probably was a very nice hotel, perhaps...More
Response from Lori L, Manager at Four Points by Sheraton BakersfieldResponded 28 March 2018
Thank you for your comments. While it has been a while since we had a refresh, we are hoping for one in the very near future. We will definitely pass along your comments to our upper management team.