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Hilton Garden Inn Bakersfield

607 reviews
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Traveller (43)
Room & Suite (32)
Dining (5)
Overview
  • Excellent49%
  • Very good30%
  • Average13%
  • Poor5%
  • Terrible3%
Travellers talk about
“front desk”(54 reviews)
“indoor pool”(15 reviews)
“room was clean”(32 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.0 Star Hotel
All hotel details
Offers from Hilton Garden Inn Bakersfield
Special Offer: Double Points, Every Stay
Hotel deals
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (607)Write a Review
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Show reviews that mention
All reviewsfront deskindoor poolroom was cleanother hotelsnice hotelblack angusbusiness centerexcellent stayhungry hunterstaff was very friendly and helpfulconvenient locationwould definitely stay here againbusiness tripcookiesan overnight staystayed here for one nightgreat room
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11 - 15 of 588 reviews
Reviewed 8 January 2018

Very outdated, hard to see half the light are burnt out including the sign itself the holiday inn express is nicer ironically than the HIlton and the Spring Hills. Very old, poor service though clean and good value the value is off the mark given...More

Review collected in partnership with Hilton Garden Inn
Thank matthH5371TN
Response from pbonner, General Manager at Hilton Garden Inn BakersfieldResponded 8 January 2018

I am so sorry you did not enjoy your stay with us Matt. We just finished a multimillion dollar renovation so it is very disappointing that this was not noticeable to you. ): Pamela

Reviewed 1 January 2018

Definitely wont be staying there again. Rooms were no big deal. Clean, but nothing different from an average hotel. Beds were not very comfy. Trying to watch t.v. with cable that ran like it was using an old antenna.

Review collected in partnership with Hilton Garden Inn
Thank 206antoinettem
Response from pbonner, General Manager at Hilton Garden Inn BakersfieldResponded 4 January 2018

So sorry we did not impress you. Hilton Garden Inn's pride themselves in consistency and cleanliness. I will address these issues with the department managers involved with these issues. Pamela

Reviewed 27 December 2017

Heating and cooling unit sounded like it was going to explode. Was so loud I had to turn off so that I could get some sleep. In the morning had no hot water for shower or shaving. Staff were friendly but no help to fix...More

Review collected in partnership with Hilton Garden Inn
Thank 852toddp
Response from pbonner, General Manager at Hilton Garden Inn BakersfieldResponded 4 January 2018

I am so sorry this happened during your stay and this is not typical of us at all. I will share this with the department heads involved with these issues to address them. Pamela

Reviewed 27 December 2017

We had decided at the last minute to take a trip to L. A. And this brand of hotel met and exceeded our expectations. Next time we are in Bakersfield this will be our first choice. The hotel staff was very busy but took time...More

Review collected in partnership with Hilton Garden Inn
Thank Miguel G
Response from pbonner, General Manager at Hilton Garden Inn BakersfieldResponded 4 January 2018

So happy that we exceeded your expectations Miguel. That is a top goal of ours. Pamela & All the staff at the Hilton Garden Inn-Bakersfield CA

Reviewed 25 December 2017

Lighting in bathroom very dim. bathroom light automatically shuts off. If you take a 20 min shower, you will finish in the dark. Also issues with heating and cooling system. Control on the wall and controls on the unit under the window were confusing.

Review collected in partnership with Hilton Garden Inn
Thank lindakV8631XH
Response from pbonner, General Manager at Hilton Garden Inn BakersfieldResponded 4 January 2018

I am sorry this occurred during your stay. The vacancy sensor should not have been activated on your switch and we will fix this. Pamela

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Restaurant
Bar/Lounge
Room Service
Hotel Amenities
Business Centre with Internet Access
Free Parking
Meeting Rooms
Laundry Service
Self-Serve Laundry
Conference Facilities
Room Service
Dry Cleaning
Banquet Room
Multilingual Staff
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$103 - US$206 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Business Hotel in Bakersfield
#7 Family Hotel in Bakersfield
#8 Romantic Hotel in Bakersfield
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$103 - US$206 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Business Hotel in Bakersfield
#7 Family Hotel in Bakersfield
#8 Romantic Hotel in Bakersfield
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (43)
Room & Suite (32)
Dining (5)
Pool & Beach (4)
Business Centre & Event Rooms (2)
Family and Play Areas (1)
Questions & Answers
Ask a question
Kim W
3 February 2017|
AnswerShow all 2 answers
Response from pbonner | Property representative |
No sorry, we are 100% non smoking with no suites. We do have a spa but it is indoor and so no smoking allowed there also. I know the Holiday Inn Express on Buck Owens has rooms with spas but I am not sure if smoking is... More
1
Vote
iamfavored777
31 July 2016|
AnswerShow all 2 answers
Response from pbonner | Property representative |
Sorry for the delay, never seen this question area. Yes our pool is indoor.
0
Votes
iamfavored777
31 July 2016|
AnswerShow all 7 answers
Response from amitavamajumdar2015 | Reviewed this property |
The pool is indoor. the Hotel is really nice and quaint
0
Votes
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12
Room Tips
"I don't think any room is less convenient than another. By default I never choose a room on the ground..."
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"First floor has high ceilings. Don't know about higher floors."
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"Top floor room was quiet and close to elevator. Luggage carts available."
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"Get the lowest rate"
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