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BEST WESTERN PLUS Hill House

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BEST WESTERN PLUS Hill House
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684 Reviews from our TripAdvisor Community

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Showing 595: English reviews
Reviewed 5 days ago NEWvia mobile

I felt as if I was inconsequential, addressed and listened to for as short a period necessary. The restaurant next door was delicious, but the"free breakfast" in the lobby was served from 6:00 to 9:30 AM, I arrived at 9:15 and was the only person there. No problem, but there was an employee standing over me, and the owner was...

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Helpful?
Thank my_mom_sews
BWHillHouse, General Manager at BEST WESTERN PLUS Hill House, responded to this review

Thank you so much for your feedback. We take your concerns very seriously and will certainly address how we can give our guests a comfortable and enjoyable experience during their stay. We do hope you will give the BWHH team another chance to make your stay as enjoyable as possible and hope to welcome you again.

garden grove, United States
Reviewed 1 week ago

my over all experience here is a pleasant one. Price were great, especially for down town location. The rooms are pretty standard and clean. I love the little historic Mills behind the hotel. Thin wall, though, I can hear my neighbor pretty clear all night.

Review collected in partnership with Best Western
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Thank Christianita D
United States
Reviewed 1 week ago

The girl at the front desk answered our call immediately and gave precise directions to the hotel. We were driving in a rain storm and needed to find the hotel in the rain at night, in an unfamiliar city. She was the best! We found the hotel exactly when we needed it, and she was very professional and caring upon...

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Thank Retirement_2019
Richmond, BC Canada
Reviewed 3 weeks ago

Restaurant was good..staff very friendly. Breakfast was good Rooms were getting upgraded but ours was bland . Bathroom fan and heating fan was noisy Disappointed as this is rated as a Plus BW but i say it's average. It ok but not great! We'd stayed in Ashland night before at BW Bards Inn and it was awesome and lovely decor....

Review collected in partnership with Best Western
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Thank HighlandLassie53
BWHillHouse, General Manager at BEST WESTERN PLUS Hill House, responded to this review

HighlandLassie53 - Your feedback is important to us and we will be sure to implement thoroughly as a part of our renovation project. Thank you for staying with us and our team hopes to welcome you again soon.

Los Angeles, California
Reviewed 4 weeks ago

Very disappointed that they would charge us for hotels cause there was some hair dye on the towel we have been staying a Best western hotels for years and have never been charged for a towel cause it had some hair dye and it's not even the fact what they charged it's the principle that they charged us for that...

Review collected in partnership with Best Western
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Helpful?
Thank rogelios299
BWHillHouse, General Manager at BEST WESTERN PLUS Hill House, responded to this review

rogelios299 - Thank you for your input. We will report your feedback during our staff meeting. The team here hopes to welcome you again.

Auburn, California
Reviewed 7 December 2016

One of the few disappointments with Best Western's Plus designation. Rating must be a carryover from another era. Neighborhood around the hotel is not good. Staff is careful to remind about keeping cars and doors locked. Wifi service was next to unusable and staff was not responsive. Message light continued to blink all night and staff advised solution was to...

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Thank Len T R
Kentfield, California
Reviewed 21 November 2016 via mobile

I stopped there on my way to LA. It was clean but just little old. In the morning around 8:30 I woke up for a lot of loud noises from the hotel's employers: cleaners and repairs. Not far from the highway, 20 miles from the 5.

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Thank landimarco
Chino Hills, California
Reviewed 16 November 2016

We stayed her during a conference. The room was very clean and the bed was surprisingly comfortable. The staff goes out of their way to make sure you are happy. The rooms have a coffee maker, frig and free hot breakfast. I will definitely stay here again when traveling to Bakersfield.

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Thank kellygood66
Chino, California
Reviewed 14 November 2016 via mobile

I don't ever write reviews but felt so strongly that people needed to hear this. We were warmly greeted by the friendly staff at this Best Western Plus in Bakersfield. The hotel is very clean, and the rooms are newly renovated in a clean, modern and stylish fashion. Every employee there was so welcoming and genuinely concerned that we were...

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Thank Mmewarren
Menifee, United States
Reviewed 3 November 2016

I enjoyed my stay at this best western. I would have to say it is one of the nicer hotels I have stayed at during my travels for work. I will use this hotel again whether for business or pleasure. I will definitely my friends and co-workers..

Review collected in partnership with Best Western
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Thank Thomas B

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about BEST WESTERN PLUS Hill House

Address: 700 Truxton Avenue, Bakersfield, CA 93301-4817
Region: United States > California > Bakersfield
Price Range: $140 - $205 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Hill House 2.5*
Number of rooms: 97
Reservation Options:
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Also Known As:
Best Western Hill House Hotel Bakersfield
Best Western Hill Hotel
Best Western Bakersfield
Bakersfield Best Western
Hotel Style:
#7 Romantic Hotel in Bakersfield
#13 Business Hotel in Bakersfield
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Questions & Answers

Questions? Get answers from BEST WESTERN PLUS Hill House staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We asked for an upper floor room but there was no elevator. We carried our bags up a flight of stairs. Luckily we're all able-bodied!”
 of 5 bubbles Retirement_2019, 12 Jan 2017 | Read review
“Rooms away from the ice/vending machines are quieter. Restaurants are within walking distance.”
 of 5 bubbles Skip41, 28 Sep 2016 | Read review
“We had a 1st floor room which was fine”
 of 5 bubbles ricard056, 28 Aug 2016 | Read review
“We had a second floor room in the back of the hotel away from the 99 freeway. It was quiet.”
 of 5 bubbles looski, 28 Jul 2016 | Read review
“Avoid the one on the corner nearest the pool. Opens straight onto outside so not as secure as the other rooms.”
 of 5 bubbles swpratt, 29 Jun 2016 | Read review
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