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BEST WESTERN PLUS Hill House

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677 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Hill House
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Showing 589: English reviews
Bullhead City, AZ, United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 15 October 2016

This was the first night out, of a week long vacation trip. Although, unfamiliar with the area where the BW was located, was pleasantly surprised with the appearance of the property. Staff at check in was helpful with directions for our choice of somewhere to eat and was extremely impressed the following morning, when partaking of the breakfast provided, that... More 

Review collected in partnership with Best Western

Helpful?
Thank Deborah S
Camas, Washington, Usa
Level Contributor
29 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 6 October 2016 via mobile

This property is across the street from the Amtrak Train Depot. We did not hear or feel any trains. The staff here are quite friendly, always greeting you as they move about the grounds. This is an old property with nice wide halls. There is no elevator for the 2nd floor. Once inside your room nothing feels old. The bed... More 

Helpful?
Thank Vicky L
San Luis Obispo, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 October 2016

Good staff, but rooms needed some work, and parking lot security was very poor. Was there for my daughter's softball tournament, and my truck was broken into. The thieves stole all of our softball equipment along with some other goods. Will not return or recommend.

Review collected in partnership with Best Western

Helpful?
1 Thank Lance M
BWHillHouse, General Manager at BEST WESTERN PLUS Hill House, responded to this review

Thank you for your review, Lance. I completely understand your dissatisfaction. It is with your feedback that we can continue to enhance and improve the delivery of our customer service. Our team is actually in the process of addressing this. We are taking security measures on the property that will be materialized very soon. I do hope you will stay... More 

Caliente, United States
Level Contributor
3 reviews
3 hotel reviews
Reviewed 29 September 2016

Hill House is our lodging of choice when staying in Bakersfield. Conveniently close to AMTRAK but not noisy. The in-house restaurant was enjoyable, with friendly service and good food. The Zala family continues to shine in terms of friendly service, helpful assistance and attention to detail. Our several "business" stays were related to ongoing medical procedures & frequent follow-ups requiring... More 

Helpful?
Thank Skip41
Arcadia, California
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 24 September 2016

This is a great hotel for us because it's near the lovely River Walk; it's near the antique stores we like to visit, and near the Woolgrowers Basque Restaurant with its yummy food. The room was lovely, quiet, and everything was a positive experience.

Review collected in partnership with Best Western

Helpful?
Thank KarenJo130
North Vancouver, Canada
Level Contributor
34 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 24 September 2016

Usually give all Best Western hotels a very favorable review, however, this was our second stay here and on both occasions we were given a room that was not clean and fresh smelling. Will not stay there again.

Review collected in partnership with Best Western

Helpful?
Thank Volker S
BWHillHouse, General Manager at BEST WESTERN PLUS Hill House, responded to this review

Thank you for your review, Volker S. Our team has been briefed on your feedback and we will be sure to address this to ensure the cleanliness of our rooms that we pride ourselves in. We want to invite you to stay with us again. Our team would be thrilled to have to opportunity to give you the best guest... More 

Henderson, United States
1 review
Reviewed 21 September 2016

The place looks better than it is, when I reported that there was a roach in the room the desk person rather non-concerned said "she had them in her home and you just can't get rid of them, I'll have someone spray over there for you".

Review collected in partnership with Best Western

Helpful?
Thank Jim S
Shorelie, WA, United States
Level Contributor
3 reviews
3 hotel reviews
Reviewed 12 September 2016

We had a relaxing afternoon at the pool and stayed in for dinner at the hotel restaurant. Best Chili Relleno ever! Great breakfast. Room was very comfortable and quiet. Safe place for a walk after dinner and near event center for future reference.

Review collected in partnership with Best Western

Helpful?
Thank Robin M
BWHillHouse, General Manager at BEST WESTERN PLUS Hill House, responded to this review

Thank you for your review, Robin M. We agree - the surrounding areas are great to just relax and unwind. We're glad you enjoyed your stay and we hope to see you again soon. More 

2 reviews
Reviewed 3 September 2016 via mobile

This place made our stay here so easy! Convenient, clean, great breakfast, everything you need. But the staff...the staff makes it the best! Everyone is so friendly and helpful. They go out of their way to make you feel welcome and comfortable. I was beyond impressed by the warmth and caring of everyone who works here. Hospitality at its best!

Helpful?
Thank Freddy773
Terre Haute, Indiana
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 September 2016

There was 6 of us traveling together. We were in Bakersfield one night and this was a great place to stop. The bed was wonderful, great pillows too. We had a delicious breakfast. The pool and the pool area is very nice and clean.

Review collected in partnership with Best Western

Helpful?
Thank Hazel R

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Free Breakfast
  • Conference Facilities
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff

Additional Information about BEST WESTERN PLUS Hill House

Address: 700 Truxton Avenue, Bakersfield, CA 93301-4817
Region: United States > California > Bakersfield
Price Range: $142 - $206 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Hill House 2.5*
Number of rooms: 97
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Also Known As:
Best Western Hill House Hotel Bakersfield
Best Western Hill Hotel
Best Western Bakersfield
Bakersfield Best Western
Hotel Style:
#7 Romantic Hotel in Bakersfield
#13 Business Hotel in Bakersfield
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Questions & Answers

Questions? Get answers from BEST WESTERN PLUS Hill House staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms away from the ice/vending machines are quieter. Restaurants are within walking distance.”
 of 5 bubbles Skip41, 28 Sep 2016 | Read review
“We had a 1st floor room which was fine”
 of 5 bubbles ricard056, 28 Aug 2016 | Read review
“We had a second floor room in the back of the hotel away from the 99 freeway. It was quiet.”
 of 5 bubbles looski, 28 Jul 2016 | Read review
“Avoid the one on the corner nearest the pool. Opens straight onto outside so not as secure as the other rooms.”
 of 5 bubbles swpratt, 29 Jun 2016 | Read review
“choose a different hotel”
  • bug smashed in doorway
  • bug smashed in doorway
  • mold on ceiling of bathroom
  • stains on ceiling
  • broken mirror above sink
  • hair on ceiling of bathroom
  • hair on ceiling of bathroom
 of 5 bubbles ty600, 5 Jun 2016 | Read review
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