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Quality Inn & Suites Santa Cruz Mountains

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90 Reviews from our TripAdvisor Community

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Showing 88: English reviews
Los Angeles, California
Level Contributor
45 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 4 weeks ago

We were going to spend the day hiking about the Redwoods and I decided on this place, simply because it was close. I was surprised to find how nice it was. The wifi was excellent. The room was spacious and clean. The amenities were all fairly new. Breakfast was above usual motel standards. The owners were friendly & helpful. This... More 

Helpful?
Thank John F
Sacramento CA
Level Contributor
148 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 29 October 2016

Check in was easy, no issues. The rooms were typical motel, fairly large, with smaller bathrooms. Everything was very clean, no issues there. The smells from the Redwoods which surround the motel are relaxing in itself. The roads going into Ben Lomand twist through the Santa Cruz mountains, so do not try to make it a fast trip from SR17... More 

Helpful?
1 Thank jonthethird
Saint Petersburg, FL
Level Contributor
88 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 9 October 2016

We booked this through Choice Hotels. Some reviews a little "iffy". Took a chance and are so glad we did. We had room with king size bed. The room was a nice size, clean to a fault, the bed very comfy with nice crisp sheets. Large quantity of towels. We couldn't have been more pleased. We moved north to base... More 

Helpful?
Thank bennett942
Sacramento, California
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 15 September 2016

Poor quality for the money, but they can charge what they like because of the location! The rooms are basic, but clean at least. It is an old motel that so they regularly have issues with the rooms, but they try to keep them decorated as best as they can. We have stayed here several times because we go to... More 

Helpful?
Thank Nikki S

Travellers are raving about these Ben Lomond hotels

Fallbrook, Ca
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 September 2016

Excellent location among the redwoods and other recreational opportunities amongst the redwoods. Management very pleasant and accommodating. Clean and comfortable. Not fancy, simple with picturesque surroundings.

Helpful?
Thank 658ron
so cal
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 August 2016

Love this place because it is near the woods, near the Big Basin where we hiked. Beautiful and serene surroundings too. Wifi was good. The staff was friendly, I think it was a family owned business so they took care of everything. The room was clean and comfortable. They have continental breakfast and it was okay too, but I wish... More 

Helpful?
Thank angel1SoCal
Middleburg, Florida
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 26 July 2016 via mobile

We arrived on a Monday night late in the evening. There weren't many options nearby for dinner, so we picked up a few things at the nearby grocery store. Regretfully, there are no microwaves in the rooms, but we were able to use the one in the lobby. Rooms were clean and comfortable. Nothing fancy, but clean rooms/bathrooms and a... More 

Helpful?
Thank TracieFL
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 10 July 2016 via mobile

So we booked a room for 3 nights. Place is not fancy or newer, but that is fine with us, we are not picky, we can deal with it. On the second day we came back to our room early evening and all our stuff was GONE and some else's stuff was in the room. We went to the front... More 

Helpful?
2 Thank Gretchen S
Level Contributor
32 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 3 July 2016 via mobile

Stayed here 2 nights while attending a wedding at Sequoia Retreat Center. Convenient? Yes. Was the room clean when we got here? Yes. Did we get room service to clean the room and make the bed after the first night? No. They do not do room service? Is there a sign that they replace towels left on the floor? Yes,... More 

Helpful?
Thank Steven H
Hemet, California
Level Contributor
237 reviews
142 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
Reviewed 1 July 2016

Could stay here a week not just a night...Cute mini suite with all the comforts except a King Size Bed....Why do they put these mini Queens in a room that has room for a King...This Hotel has a nice pool and lots of places to walk to...Yes I would stay here again..

Helpful?
Thank sandymccluskey1953

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to the Quality Inn & Suites Santa Cruz Mountains, a relaxing resort Inn located near The Santa Cruz Beach Boardwalk and coastal beaches located near Santa Cruz, California. Our newly rejuvenated Inn features various room appointments, signature amenities and award- winning hospitality to make your perfect Santa Cruz, CA getaway. ... more   less 

Additional Information about Quality Inn & Suites Santa Cruz Mountains

Address: 9733 Highway 9, Ben Lomond, CA 95005 (Formerly Coast Redwood Inn & Suites)
Region: United States > California > Ben Lomond
Price Range: $135 - $255 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites Santa Cruz Mountains 2.5*
Number of rooms: 25
Reservation Options:
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Also Known As:
Quality Hotel Ben Lomond
Quality Inn And Suites
Quality Inn Ben Lomond
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn & Suites Santa Cruz Mountains staff and other travellers.
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Questions? Get answers from Quality Inn & Suites Santa Cruz Mountains staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All the rooms are in one building, I prefer the second floor however”
 of 5 bubbles jonthethird, 29 Oct 2016 | Read review
“We were in room 105 and were very happy!”
 of 5 bubbles bennett942, 8 Oct 2016 | Read review
“Ground floor rooms can be a bit noisy from people who stay in 2nd story rooms.”
 of 5 bubbles 658ron, 31 Aug 2016 | Read review
“Stay on the 2nd floor, less noise.”
 of 5 bubbles angel1SoCal, 1 Aug 2016 | Read review
“It appears that any one will be fine”
 of 5 bubbles 319RonZ, 17 May 2016 | Read review
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