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29/10/2017 30/10/2017
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    Best Western Plus Heritage Inn

    1955 E 2nd St, Benicia, CA 94510-2201
    +1 855-590-0109
    Hotel website
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    29/10/2017 30/10/2017
     9 people are viewing this hotel
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    US$120
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    Traveller (16)
    Room & Suite (10)
    Dining (2)
    Overview
    • Excellent47%
    • Very good37%
    • Average8%
    • Poor4%
    • Terrible4%
    Travellers talk about
    “front desk” (55 reviews)
    “breakfast room” (14 reviews)
    “six flags” (9 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Non-Smoking Hotel
    Family Rooms
    Kitchenette
    Multilingual Staff
    Pets Allowed
    Spa
    Wheelchair Access
    Business Centre
    Laundry Service
    Housekeeping
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
    Offers from Best Western Plus Heritage Inn
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    29 Oct30 Oct
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    1 room, 2 adults, 0 children
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      US$120
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      US$120
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    Write a Review
    Reviews (367)
    There are newer reviews for Best Western Plus Heritage Inn
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    71 - 75 of 353 reviews

    Reviewed 22 September 2016

    I stayed at this hotel for one night on business. There are not many hotels in Benicia and this one was rated higher. The hotel was fine; the room was very big and quite comfortable. I did not like being on the first floor looking...More

    Thank Barbara28970
    Response from GFCANTU, General Manager at Best Western Plus Heritage InnResponded 22 October 2016

    Dear Barbara, We appreciate the time you have set aside to respond to our surveys. It is always appreciated when our guests acknowledge what we not only have accommodated but what we were incapable of accommodating. For future reference, please do not hesitate to contact...More

    Reviewed 19 September 2016

    Very quite and clean rooms and overall property. Friendly, helpful staff. Would have like some fruit at the breakfast, but was still good. A little hard to find at night, sign was blocked by some landscaping.More

    Review collected in partnership with Best Western
    Thank Kim G
    Response from GFCANTU, Guest Service Representative at Best Western Plus Heritage InnResponded 24 September 2016

    Dear Kim G, Location in hospitality is always important to not just business travellers, but to our leisure travellers as well. Thank you for bringing to our attention that our signage is being blocked off as well as taking the time to complete the survey....More

    Reviewed 18 September 2016 via mobile

    Room was large, clean and adequate but walls were thin and as such the only decent nights sleep is with earplugs! Plenty of parking and friendly staff make this room a perfect place for the single night I stayed.

    Thank CarolHall525
    Reviewed 14 September 2016

    We stayed here for a week while visiting the Napa Valley, Sonoma and Sanfrncisco. the hotel is clean and well located. the prices were reasonable and the breakfasts varied each day. On weekend there is easy access to the Bart train with free parking an...More

    Thank Michael M
    Response from GFCANTU, General Manager at Best Western Plus Heritage InnResponded 7 October 2016

    Thank you for allowing us to enhance your wine tasting and site seeing excursions throughout the Napa, Sonoma, and San Francisco regions. Our BW hotel location is centrally located that our guests truly enjoys. We are very glad we were able to contribute to your...More

    Reviewed 10 September 2016

    I booked this hotel because of the good reviews I read, I obviously did not read enough of the reviews. The room had a very strong strange smell that I think was coming from the rugs or something they put on the rugs, the air...More

    Review collected in partnership with Best Western
    Thank Erich R
    Response from GFCANTU, General Manager at Best Western Plus Heritage InnResponded 13 September 2016

    Thank you for taking the time to complete the survey. I do regret that your stay with us did not meet your expectations. Here at the Best Western we pride ourselves in providing utmost superior customer service as well as superior cleanliness. It is unfortunate...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Pool
    • Breakfast included
    • Spa
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Business Centre with Internet Access
    • Meeting Rooms
    • Laundry Service
    • Multilingual Staff
    • Conference Facilities
    • Banquet Room
    • Self-Serve Laundry
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Hot Tub
    • Outdoor pool
    • Spa
    Details
    • Price range
    • US$120 - US$232 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Kitchenette ,
    • Family Rooms ,
    • Smoking rooms available
    • Number of rooms
    • 97
    • Reservation Options
    • TripAdvisor is proud to partner with Travelocity, Expedia, Best Western, Hotels.com, Booking.com, Priceline, Orbitz, Cheap Tickets, Hotwire and getaroom.com so you can book your Best Western Plus Heritage Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • California >
    • Benicia
    • Also Known As
    • Best Western Benicia ,
    • Benicia Best Western ,
    • Best Western Heritage Hotel
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    Traveller (16)
    Room & Suite (10)
    Dining (2)
    Pool & Beach (1)
    Hotel & Grounds (45)
    Bathroom (1)
    Nearby
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    Nearby Restaurants
    Venticellos Ristorante Italiano
    53 reviews
    1.11 km away
    Rellik Tavern
    45 reviews
    1.29 km away
    Camellia Tea Room
    44 reviews
    1.20 km away
    Mai Thai
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    Nearby Attractions
    Benicia Capitol State Historic Park
    62 reviews
    1.36 km away
    Benicia Certified Farmers Market
    16 reviews
    1.44 km away
    Benicia Historical Museum
    18 reviews
    1.59 km away
    Benicia Fire Museum
    5 reviews
    1.14 km away
    Ask a question
    Questions & Answers
    RDTRPMOM
    8 January 2017|
    Answer
    Response from Betsi O | Reviewed this property |
    I make it a point to stay in smoke free room. My guess would be yes, your also being exposed to second hand smoke.
    0
    Votes
    M D
    8 September 2016|
    AnswerShow all 2 answers
    Response from serlbauer | Reviewed this property |
    I would say the usual. Coffee, tea etc, juices, yogurt, cereal, bagels with various toppings. There are also some cooked options. Sausage, eggs, and a waffles you cook yourself.
    1
    Vote
    ozzielosangeles
    31 August 2016|
    Answer
    Response from Pauline L | Reviewed this property |
    Not sure of the pet policy, sorry.
    0
    Votes
    Room Tips
    "The customer service is so great they will make sure your happy with your room"
    Read review
    "Request the parking lot side, or you'll hear freeway noise all night."
    Read review
    "My best suggestion would be to find another hotel in Benicia at which to stay."
    Read review
    "Check with hotel front desk."
    Read review
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